PODCAST · technology
The Salesforce Admins Podcast
by Mike Gerholdt
The Salesforce Admins podcast features real-life Salesforce Admins, product managers, and community leaders who transform businesses, careers, and community with clicks, not code. This 20min (sometimes a bit more) weekly podcast hosted by Mike Gerholdt feature episodes to empower Salesforce Admins who are implementing Enterprise CRM solutions. There may be some (digital) confetti. For more than our most recent episodes, go to https://admin.salesforce.com/salesforce-admin-podcast.
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20
How MuleSoft Helps Salesforce Admins Build Better Agents
Today on the Salesforce Admins Podcast, we talk to Mofeyi Oluwalana, Director of Product Management at Salesforce. Join us as we chat about MuleSoft, Flow, Agentforce, and what happens when agents need to take action beyond Salesforce. You should subscribe for the full episode, but here are a few takeaways from our conversation with Mofeyi […] The post How MuleSoft Helps Salesforce Admins Build Better Agents appeared first on Salesforce Admins.
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19
How Can Salesforce Admins Find Simple Agentforce Use Cases?
Today on the Salesforce Admins Podcast, we talk to Kacie Molina, Salesforce Consultant at Kawaii Cloud. Join us as we chat about how admins can start small with Agentforce and still make a big impact. You should subscribe for the full episode, but here are a few takeaways from our conversation with Kacie Molina. Why […] The post How Can Salesforce Admins Find Simple Agentforce Use Cases? appeared first on Salesforce Admins.
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18
How Do Admins Set Up Agentforce Coworker in Salesforce?
Today on the Salesforce Admins Podcast, we talk to Parth Shah, Director of Product Marketing, and Rikke Hovgaard, Director of Product Management for the Agentforce Coworker team at Salesforce. Join us as we chat about Agentforce Coworker and what it means for the way admins help teams get work done. You should subscribe for the […] The post How Do Admins Set Up Agentforce Coworker in Salesforce? appeared first on Salesforce Admins.
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17
What Are Security Essentials for Salesforce Admins?
Today on the Salesforce Admins Podcast, we talk to Laura Pelkey, Director of Customer Security Communications and Engagement, and Sabrina Simeroth, Product Manager for Security Center at Salesforce. Join us as we chat about security essentials for the summer and how Salesforce is helping admins protect their data. You should subscribe for the full episode, […] The post What Are Security Essentials for Salesforce Admins? appeared first on Salesforce Admins.
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16
How Agentforce Helped Build a Food Waste Solution in Days
Today on the Salesforce Admins Podcast, we talk to Parth Sevak, Director of Technology and Principal Architect at Incepta. Join us as we chat about how Parth built a multi-agent system designed to connect surplus food with the people and organizations that need it the most and won the Agentforce for Good Grand Prize at […] The post How Agentforce Helped Build a Food Waste Solution in Days appeared first on Salesforce Admins.
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15
Agentforce for Good Shows the Power of Inclusive Innovation
Today on the Salesforce Admins Podcast, we talk to Alexandra Iyer, Director of Marketing Strategy and AI Transformation, and Global EVP of Abilityforce at Salesforce. Join us as we chat about the Agentforce for Good Hackathon at TDX and what happens when technology, accessibility, and community come together to solve real-world problems. You should subscribe […] The post Agentforce for Good Shows the Power of Inclusive Innovation appeared first on Salesforce Admins.
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14
Salesforce Admins Can Reduce Risk With Proactive Security
Today on the Salesforce Admins Podcast, we talk to Kate Lessard, Lead Admin Evangelist at Salesforce. Join us as we chat about why security is the foundation for how data, automation, and AI work together. You should subscribe for the full episode, but here are a few takeaways from our conversation with Kate Lessard. Why […] The post Salesforce Admins Can Reduce Risk With Proactive Security appeared first on Salesforce Admins.
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13
Can AI Help Salesforce Admins Build Apps More Efficiently?
Today on the Salesforce Admins Podcast, we talk to Nick McOwen, Senior Salesforce Administrator at Alpine Intel. Join us as we chat about his path to Salesforce and the TDX workshop he gave about the development lifecycle, sandboxes, and data masking. You should subscribe for the full episode, but here are a few takeaways from […] The post Can AI Help Salesforce Admins Build Apps More Efficiently? appeared first on Salesforce Admins.
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12
How Headless 360 Helps Admins Bring Salesforce Anywhere
Today on the Salesforce Admins Podcast, we talk to Khushwant Singh, SVP of Product Management for the AI Application Development Platform at Salesforce. Join us as we chat about what Salesforce Headless 360 means for admins and how Salesforce is building toward a future where setting up complex systems becomes a conversation, not a checklist. […] The post How Headless 360 Helps Admins Bring Salesforce Anywhere appeared first on Salesforce Admins.
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11
Why Pattern Recognition Matters for Salesforce Admins
Today on the Salesforce Admins Podcast, we talk to Adam Stark, CRM Systems Administrator at Belmont University. Join us as we chat about how his experience as a musician with learning and pattern recognition has set him up for success as a Salesforce Admin. You should subscribe for the full episode, but here are a […] The post Why Pattern Recognition Matters for Salesforce Admins appeared first on Salesforce Admins.
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10
Agentforce Grid Enables Next-Gen Admins To Scale AI Workflows
Today on the Salesforce Admins Podcast, we talk to Avi Shah, Senior Director of Product Management for Salesforce AI. Join us as we chat about Agentforce Grid, a new way to coordinate data, automation, and AI agents. You should subscribe for the full episode, but here are a few takeaways from our conversation with Avi […] The post Agentforce Grid Enables Next-Gen Admins To Scale AI Workflows appeared first on Salesforce Admins.
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9
How Agent Script Is Redefining the Admin Role
Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Senior Director of Admin Evangelism at Salesforce. Join us as we chat about how Agent Script helps admins build more predictable and reliable AI solutions. You should subscribe for the full episode, but here are a few takeaways from our conversation with Joshua Birk. […] The post How Agent Script Is Redefining the Admin Role appeared first on Salesforce Admins.
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8
How Salesforce Built a Scalable AI Puzzle App in Six Weeks
Today on the Salesforce Admins Podcast, we talk to Jagan Nathan, Senior AI Architect at Salesforce. Join us as we chat about how he built a Slack app for Salesforce’s “Million Dollar Puzzle” ad, where millions of concurrent users raced to solve riddles by chatting with Slackbots. You should subscribe for the full episode, but […] The post How Salesforce Built a Scalable AI Puzzle App in Six Weeks appeared first on Salesforce Admins.
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7
How Admins Can Get the Most Out of TDX 2026
Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Lead Admin Evangelist, and Eliza Riley, Content Manager for Admin Marketing at Salesforce. Join us as we chat about what’s coming at TDX and how to get the most out of your visit. You should subscribe for the full episode, but here are a […] The post How Admins Can Get the Most Out of TDX 2026 appeared first on Salesforce Admins.
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6
What Is My Trust Center and How Does It Help Admins?
Today on the Salesforce Admins Podcast, we talk to John Maxey, Senior Product Manager at Salesforce. Join us as we chat about how My Trust Center can help admins communicate incidents, plan releases, and operate with transparency. You should subscribe for the full episode, but here are a few takeaways from our conversation with John […] The post What Is My Trust Center and How Does It Help Admins? appeared first on Salesforce Admins.
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5
How Salesforce Admins Are Evolving To Run the Agentic Enterprise
Today on the Salesforce Admins Podcast, we talk to Rebecca Saar, Senior Director of Admin Relations at Salesforce. Join us as we chat about governance, productivity, and why Salesforce Admins are more essential than ever in the Agentic Enterprise. You should subscribe for the full episode, but here are a few takeaways from our conversation […] The post How Salesforce Admins Are Evolving To Run the Agentic Enterprise appeared first on Salesforce Admins.
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4
How Can Agentforce Help Manage a Salesforce Backlog?
Today on the Salesforce Admins Podcast, we talk to Neil Foglio, Solution Architect at Arkus. Join us as we chat about how to use a backlog to prioritize requests in your Salesforce org, and how Agentforce can help improve transparency and trust. You should subscribe for the full episode, but here are a few takeaways […] The post How Can Agentforce Help Manage a Salesforce Backlog? appeared first on Salesforce Admins.
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3
The Future of Salesforce Setup Is Agent-Driven
Today on the Salesforce Admins Podcast, we talk to Cheryl Feldman, Senior Director of Product Management at Salesforce. Join us as we chat about how Agentforce is reshaping the Setup experience. You should subscribe for the full episode, but here are a few takeaways from our conversation with Cheryl Feldman. From 1,300 pages to one […] The post The Future of Salesforce Setup Is Agent-Driven appeared first on Salesforce Admins.
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2
How Does Agent Script Give Admins More Control?
Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Senior Director of Admin Evangelism at Salesforce. Join us as we chat about how to get started with Agent Script and how it helps admins build better AI agents. You should subscribe for the full episode, but here are a few takeaways from our […] The post How Does Agent Script Give Admins More Control? appeared first on Salesforce Admins.
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1
What Are True to the Core Deep Dives at TDX?
Today on the Salesforce Admins Podcast, we talk to Kate Lessard, Lead Admin Evangelist at Salesforce. Join us as we chat about the new True to the Core Deep Dive sessions coming to TDX. You should subscribe for the full episode, but here are a few takeaways from our conversation with Kate Lessard. True to […] The post What Are True to the Core Deep Dives at TDX? appeared first on Salesforce Admins.
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0
How Do I Understand a Complex Salesforce Formula Quickly?
Today on the Salesforce Admins Podcast, we talk to Gaurang Mathur, Senior Product Manager on the AI App Development team at Salesforce. Join us as we chat about how Setup with Agentforce is changing the way admins create, modify, and understand formulas. You should subscribe for the full episode, but here are a few takeaways […] The post How Do I Understand a Complex Salesforce Formula Quickly? appeared first on Salesforce Admins.
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How Agentforce Vibes Is Changing How Salesforce Admins Build Apps
Today on the Salesforce Admins Podcast, we talk to Tiaan Kruger, Senior Director of Product Management at Salesforce. Join us as we chat about Agentforce Vibes and what it really means to build with AI on the Salesforce platform. You should subscribe for the full episode, but here are a few takeaways from our conversation […] The post How Agentforce Vibes Is Changing How Salesforce Admins Build Apps appeared first on Salesforce Admins.
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The Importance of Human in the Loop for Agentforce
Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Senior Director of Admin Evangelism at Salesforce. Join us as we chat about how the human in the loop is key to building reliable, predictable AI. You should subscribe for the full episode, but here are a few takeaways from our conversation with Joshua […] The post The Importance of Human in the Loop for Agentforce appeared first on Salesforce Admins.
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Setup with Agentforce Makes Salesforce Admin Tasks Easier
Today on the Salesforce Admins Podcast, we talk to Cheryl Feldman, Senior Director of Product Management at Salesforce. Join us as we chat about how Agentforce will make Setup smarter, faster, and way more helpful. You should subscribe for the full episode, but here are a few takeaways from our conversation with Cheryl Feldman. Setup […] The post Setup with Agentforce Makes Salesforce Admin Tasks Easier appeared first on Salesforce Admins.
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From Invisible to Intentional: A Practical Way Admins Can Approach Salesforce Security
Today on the Salesforce Admins Podcast, we talk to Laura Pelkey, Director of Customer Security Communications & Engagement, and Kylie McKlveen, Director of Product Marketing at Salesforce. Join us as we chat about how admins can level up the security of their orgs using a simple framework for understanding security in Salesforce. You should subscribe […] The post From Invisible to Intentional: A Practical Way Admins Can Approach Salesforce Security appeared first on Salesforce Admins.
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Exploring Agentforce Vibes Through Real-World Admin Use Cases
Today on the Salesforce Admins Podcast, we talk to Daryl Moon, Founder of CertifyCRM.com. Join us as we chat about how curiosity and a test-first mindset can help you get the most out of Agentforce Vibes. You should subscribe for the full episode, but here are a few takeaways from our conversation with Daryl Moon. […] The post Exploring Agentforce Vibes Through Real-World Admin Use Cases appeared first on Salesforce Admins.
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How Can Admins Influence the Salesforce Product Roadmap?
Today on the Salesforce Admins Podcast, we talk to Rebecca Sherrill, VP, and Shelly Erceg, Product Leader, both on the Salesforce Research and Insights team. Join us as we chat about the newest updates to IdeaExchange, including RoadmapExchange and Idea Insights, and why now is the perfect time to get involved. You should subscribe for […] The post How Can Admins Influence the Salesforce Product Roadmap? appeared first on Salesforce Admins.
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-7
2026 Roadmap for Salesforce Admins: AI, Agentforce, and Emerging Trends
Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Joshua Birk, and Kate Lessard from the Admin Evangelist team at Salesforce. Join us as we look at what’s next for admins and Agentforce in 2026 and revisit our predictions from last year. You should subscribe for the full episode, but here are a […] The post 2026 Roadmap for Salesforce Admins: AI, Agentforce, and Emerging Trends appeared first on Salesforce Admins.
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-8
The Gift of the Admin
Today on the Salesforce Admins Podcast, a holiday fable. The Gift of the admin Once, in a company not unlike yours, There was an Admin named Riley— The kind of Admin who could fix a broken report Before the requestor even finished explaining it. Now, every season brought its own challenges. Deadlines, new features, odd […] The post The Gift of the Admin appeared first on Salesforce Admins.
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-9
How Agentforce Vibes Speeds Up Admin Workflows
Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Senior Director of Admin Evangelism at Salesforce. Join us as we chat about how Agentforce Vibes can help admins debug code, create documentation, and so much more. You should subscribe for the full episode, but here are a few takeaways from our conversation with […] The post How Agentforce Vibes Speeds Up Admin Workflows appeared first on Salesforce Admins.
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What Skills Transfer Well Into a Salesforce Admin Career?
Today on the Salesforce Admins Podcast, we talk to David Simpson, Salesforce Administrator at the 1916 Company. Join us as we chat about how he got into the ecosystem and what skills transfer well into a Salesforce Admin career. You should subscribe for the full episode, but here are a few takeaways from our conversation […] The post What Skills Transfer Well Into a Salesforce Admin Career? appeared first on Salesforce Admins.
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ABOUT THIS SHOW
The Salesforce Admins podcast features real-life Salesforce Admins, product managers, and community leaders who transform businesses, careers, and community with clicks, not code. This 20min (sometimes a bit more) weekly podcast hosted by Mike Gerholdt feature episodes to empower Salesforce Admins who are implementing Enterprise CRM solutions. There may be some (digital) confetti. For more than our most recent episodes, go to https://admin.salesforce.com/salesforce-admin-podcast.
HOSTED BY
Mike Gerholdt
CATEGORIES
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