The Tomorrow's MSP® Podcast
by NAMSS
Welcome to the Tomorrow’s MSP® Podcast: The Voice of the Medical Services Profession. Here, medical services professionals and industry experts contribute their voices about popular topics including the impacts of artificial intelligence, MSP core competencies, department advocacy, and more.
Episodes
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Proud to Be an MSP Podcast Episode 5: Shaping the Future of the MSP Profession
In this special episode of the Proud to Be an MSP miniseries, guest host Teresa Saulnier, CPCS, CPMSM, is joined by Cris Mobley, CPCS, CPMSM; Dawn Belt, CPES; and Lisa Hunter for a conversation recorded live at the NAMSS 50th Annual Conference in New Orleans. Together, they reflect on how the...
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Proud to Be an MSP Podcast Episode 4: The People, Purpose, and Impact Behind the Profession
In this special episode of the Proud to Be an MSP Podcast miniseries, recorded live at #NAMSS26, guest host Barbara Prats, CPCS, CPMSM, FMSP, is joined by guests Karin Bernard, CPCS, CPMSM; Tammy West, CPCS, CPMSM; and Melissa Walters, MHA, CPCS, CPMSM, FMSP, to explore the many roles and...
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Beyond the Resume: How MSPs Can Stand Out in the Job Search
In this episode of Tomorrow’s MSP Podcast, guest host Barbara Prats, CPCS, CPMSM, is joined by Natalie Lemons, president of Resilience Group, for a conversation about navigating today’s evolving hiring landscape and building a successful MSP career. Natalie shares insights from her experience in...
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Season 7, Episode 2: More Than Volunteering: Building a Stronger MSP Profession
In this episode of Tomorrow’s MSP Podcast, host Amy Lyons, MBA, CPCS, CPMSM, FMSP, is joined by Dr. Stuart Anfang, MD; Teresa Saulnier, CPCS, CPMSM; and Natalie Cruz, CPMSM, for a conversation about the importance of getting involved, volunteering, and building connections within both the MSP and...
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Proud to Be an MSP Podcast Miniseries Episode 3: The ‘Why’ Behind the Work: Purpose, Passion, and Impact
In this episode of the Proud to Be an MSP Podcast miniseries, guest host Teresa Saulnier, CPCS, CPMSM, is joined by guests Dawn Gordon, RN, MHA, CPMSM, CPCS; Barbara Prats, CPCS, CPMSM; and Aileen Kyles, CPCS, who share what has kept them passionate about the medical services profession…
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Proud to Be an MSP Podcast Miniseries Episode 2
In this episode of the Proud to Be an MSP Podcast miniseries, host Amy Lyons, MBA, CPCS, CPMSM, FMSP, is joined by guests Amy Madden, CPCS, CPMSM; Teresa Pequeno, CPES; and Autumn Trimm, CPCS, who share their unique and unexpected journeys into MSP roles, highlighting that there is no single path...
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Season 7, Episode 1: Introducing the NAMSS AI Task Force
In this episode of Tomorrow’s MSP Podcast, host Amy Lyons, MHA, CPCS, CPMSM, is joined by NAMSS AI Task Force members Susan Dubois, Chair, CPCS, CPMSM; Daniel Santos, CPCS, CPMSM; and Geneva Million, CPCS, CPMSM, for an insightful conversation on the growing role of artificial intelligence in the...
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Season 6, Episode 6: Volunteerism in Healthcare and the Community
During the season of giving, guest host Teresa Saulnier, CPCS, CPMSM, is joined by Lisa Goodwin, MBA, CPCS, CPMSM; and Javay Walton for an inspiring conversation on volunteerism in healthcare and the broader community. Together, they share personal experiences and practical insights on how…
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Proud to Be an MSP Miniseries: Episode 1
Recorded live at the NAMSS 49th Educational Conference and Exhibition in Portland, Oregon, guest hosts Jennifer Dorais, MHA, CPMSM, CPCS, and Karen Vineyard, CPCS, CPMSM, sit down with April McKee, CPCS, CPMSM, and Michelle Hoffman for the debut episode of the Proud to Be an MSP podcast…
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Season 6, Episode 5: Shaping Tomorrow: Delegated Credentialing and Credentialing by Proxy in the MSP World
Live from the NAMSS 49th Educational Conference and Exhibition in Portland, Oregon, guest host Teresa Saulnier, CPCS, CPMSM, sits down with Jennifer Dorais, MHA, CPMSM, CPCS; and Karen Vineyard, CPCS, CPMSM, to talk all-things credentialing by proxy and delegated credentialing. Learn how these...
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S6, Episode 4: Partners in Excellence: The CMO and MSP Connection
Alison Webster, MBA, CPCS, CPMSM, CPHQ, FMSP, and guests DeLaine Christie, CPCS, CPMSM, FMSP; and Dr. Victor Vargas, MD, MBA, CPE, discuss the importance of a strong relationship between the CMO and MSP, what inspired DeLaine to pursue the FMSP designation, and how the collaboration between a CMO...
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S6, Episode 3: Credentialing by Proxy for Telemedicine Practitioners
Alison Webster, MBA, CPCS, CPMSM, CPHQ, FMSP, and guests Jennifer Dorais, MHA, CPMSM, CPCS; and Sarah Caldera discuss credentialing by proxy for telemedicine practitioners from the perspectives of the distant site and originating site. Jennifer and Sarah describe what credentialing by proxy is…
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S6, Episode 2: Additional Pathways to State Licensure for IMGs
In this episode of the Tomorrow’s MSP® Podcast, host Alison Webster, MBA, CPCS, CPMSM, CPHQ, FMSP, and guests Liz Ingraham and Matt Shick discuss international medical graduates (IMGs) and their pathway to licensure in the U.S. Liz and Matt share insight on Educational Commission for Foreign...
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S6, Episode 1: Navigating the Transition From Student to Practice
In this episode, host Alison Webster MBA, CPCS, CPMSM, CPHQ, FMSP, spoke with Rachael Kahny about her experience educating and preparing future medical practitioners on what to expect before they can begin practice. Get a behind-the-scenes look at her work with residents and new APP graduates…
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S5, Episode 6: Leading the Change for 2025
In this episode, NAMSS Secretary-Treasurer Alison Webster, MBA, CPCS, CPMSM, CPHQ, FMSP, spoke with NAMSS President Lisa Goodwin, MBA, CPCS, CPMSM; and Karen Claxton, MBA, CPCS, CPMSM, FMSP. As Lisa’s time as president draws to a close, she reflects on successes for NAMSS and new opportunities…
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S5, Episode 5: Continuing Medical Education (CME) Opportunities for MSPs
In this episode, Karen Claxton, MBA, CPCS, CPMSM, FMSP, speaks with Graham McMahon, MD, MMSc, and Susan DuBois, CPCS, CPMSM, who discuss the alignment between continuing medical education (CME) and the medical services industry. Listen and learn about the latest strategies for CME, and how MSPs…
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S5, Episode 4: MSPs in Federally Qualified Health Centers
In this episode, Karen Claxton, MBA, CPCS, CPMSM, FMSP, speaks with Miguel A. Martinez Serena, CPCS; and Stephanie Fox, CPCS, who share a look into their unique positions as MSPs working in Federally Qualified Health Centers, or FQHCs. Learn about the essential role of FQHCs in many communities,...
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S5, Episode 3: MSPs in Surgery Centers
In this episode, Karen Claxton, MBA, CPCS, CPMSM, FMSP, spoke with Katrina Stanfield, CPMSM, CPCS; and Angela Lambdin, MBA, CPMSM, CPCS, who shared insight on their work as MSPs in surgery centers. Listen to their conversation about differences in working in a surgery center compared to other...
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S5, Episode 2: DEI Leaders on Creating Positive Change
In honor of Celebrate Diversity Month, host Karen Claxton, MBA, CPCS, CPMSM, FMSP, spoke with three diversity, equity, and inclusion (DEI) leaders, Young Caldwell, MBA, CPCS, CPMSM; Kenickay Prendergast; and Ashlee Joselin, CPCS. Hear inspiring stories about their support of DEI initiatives in…
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S5, Episode 1: Emerging Professionals
In this episode, host Karen Claxton, CPCS, CPMSM, FMSP, spoke with two emerging professionals who have made great strides in our industry: Jennifer Mezquita, MBA, BSHCM; and Summer Bloise, MBA, CPCS, CPMSM. Discover how they got their start as MSPs, what they love about their jobs, and the tips…
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S4, Episode 5: A Look Back and A Look Forward
In this episode, host Karen Claxton, CPCS, CPMSM, FMSP, spoke with NAMSS President Lisa Goodwin, MBA, CPCS, CPMSM; and NAMSS Immediate Past President Michelle Stultz, RN, CPMSM, CPCS, FMSP. Hear from these two leaders about NAMSS’ accomplishments from the past year and exciting initiatives that…
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S4, Episode 4: Setting and Achieving Goals
As we ring in the new year, most MSPs are looking ahead to explore fresh opportunities and reach for new goals in 2024. In this episode, host Lisa Goodwin, MBA, CPCS, CPMSM, spoke with Monica Martin, MA, CPCS, and Alison Webster, MBA, CPCS, CPMSM, CPHQ, FMSP, about recent achievements they’ve...
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The Tomorrow's MSP Podcast: S4, Episode 3: Taking Your Career to the Next Level Through Certification
On this episode, Natalie Rose, MHS, CPCS, CPMSM, Director of Credentials Verification Organization (CVO) with Trinity Health Center for Practitioner Information, Mindy Rodgers, CPCS, CPMSM, Senior Project Manager within the Provider Network at Optum, Dwaina Humphries, CPCS, CPMSM, Senior Training...
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The Tomorrow's MSP Podcast: S4, Episode 2: Creating New Advancement Opportunities
On this episode of the Tomorrow's MSP Podcast, Nyleen Flores, CPCS, CPMSM, administrator with Total Surgery Center in Naples, Florida, shares her unique journey as an MSP, her achievements thus far, and discusses her tireless dedication to advocating for the medical services profession.
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The Tomorrow's MSP Podcast: S4, Episode 1: A DEI Month Roundtable Discussion
On this episode of the Tomorrow's MSP Podcast, James Frieberg, MBA, CPCS, CPMSM, Director of Medical Staff Services with San Francisco Health Network, serves as guest host and facilitates a special DEI Month roundtable discussion with Dustin Jackson, MHA, CPCS, CPMSM, System Director of Medical...
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The Tomorrow's MSP Podcast: S3, Episode 10: How to Operationalize Telemedicine Standards Under Various Scenarios
On the season three finale of the Tomorrow's MSP Podcast, Linda Waldorf, System Director of Centralized Credentialing and Medical Staff Services with UNC Health Care System, discusses Joint Commission standards for telemedicine and how MSPs can operationalize these standards when involved in a...
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The Tomorrow's MSP Podcast: S3, Episode 9: Foreign-trained Physicians and the Impact on Credentialing
On this episode, Allison Webster, MBA, CPCS, CPMSM, CPHQ, discusses considerations for MSPs when credentialing foreign-trained physicians.
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The Tomorrow's MSP Podcast: S3, Ep.8: Building a Stronger MSP Community
On this episode, Tawna Knight, CPCS, Director of VerityStream's CVO Services and NAMSS' Education Committee Chair, about the impact of the Professional Development Committee's impact on the MSP community.
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The Tomorrow's MSP Podcast: S3, Ep.7: Celebrating #MSPWeek 2022
On this episode, Brianna Foulkrod, CPCS, CPMSM, Director of Credentialing with Texas Health, discusses the importance of MSP Week, clarifies common misconceptions about the profession, and addresses how we can acknowledge the important work MSPs do all year long.
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The Tomorrow's MSP Podcast: S3, Ep.6: Grow Your MSP Career with NAMSS
On this episode of the Tomorrow's MSP Podcast, Renata Demons, BS, MHRM, CPCS, CPMSM, FMSP, Administrative Director of Medical Affairs Shepherd Center and Chair of NAMSS' Membership Committee, discusses the value of being a NAMSS member and how her experiences both as a member and volunteer leader...
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The Tomorrow's MSP Podcast: S3, Ep.5: How a CVO Can Improve Credentialing Practices
On this episode of the Tomorrow's MSP Podcast, Linda Waldorf, System Director of Centralized Credentialing and Medical Staff Services with UNC Health Care System, speaks to the function of a CVO, its benefits and how a health care organization can best manage the relationship.
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The Tomorrow's MSP Podcast: S3, Ep.4: Expanding NAMSS Advocacy Efforts
On this episode of the Tomorrow's MSP Podcast, NAMSS past-president Diane Meldi, MBA, CPCS, CPMSM, FMSP, and Molly Giammarco, Senior Manager for NAMSS’ Advocacy & Government Relations, discuss available advocacy resources for MSPs, how NAMSS is furthering its advocacy efforts, as well as the ways...
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The Tomorrow's MSP Podcast: S3, Ep3: Emerging Professionals Mentor the Next Generation of MSPs
Sherrie Malmad, MHA, CPMSM, CPCS, Director of Medical Staff Services and Latanza Malveaux, B.S., Medical Staff Coordinator with Medical City Arlington discuss what it means to be an Emerging Professional and how mentorship positively impacts an MSP’s career.
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The Tomorrow's MSP Podcast: S3,Ep.2: Advance Your MSP Career with NAMSS Education
On this episode of the Tomorrow's MSP Podcast, Aimee Woolley-Randall, BA, MHA, CPCS, CPMSM, FMSP, discusses the value of NAMSS Education, as well as her new role as Chair of the Professional Development Council.
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The Tomorrow's MSP Podcast: S3, Ep.1: Affecting Positive Change Through DEI
On this episode of The Tomorrow's MSP Podcast, I speak with Pearl Williams, MSA, CPMSM, NAMSS DEI Taskforce Chair, Venetta Lewis, MS, CPCS, cDEI, Director, Medical Staff Administration at Montefiore St. Luke’s Cornwall, and Veta Ferguson, MBA, CPCS, Director of Medical Staff Services at…
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The Tomorrow's MSP Podcast: S2, Ep.10: Driving NAMSS Education for MSP Development
On this episode of the Tomorrow's MSP Podcast, Karen Vineyard, CPMSM, CPCS, NLC, about the invaluable education opportunities offered through NAMSS, how she became involved with the NAMSS Education Committee, and what she is looking forward to on the NAMSS education front.
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The Tomorrow's MSP Podcast: S2, Ep. 9: Expanding the Provider Enrollment Competency
This episode of the Tomorrow's MSP Podcast is sponsored by DecisionHealth. On this episode of the Tomorrow's MSP Podcast, Mathieu Gaulin, Director of Health Affairs with Boston Children's Hospital, speaks about how Provider Enrollment is an essential competency for MSPs and how NAMSS' Provider...
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The Tomorrow's MSP Podcast, S2 Ep. 8: Evolving with the Tomorrow's MSP Core Competencies, Part 2
Hear from former NAMSS President Diane Meldi, MBA, CPMSM, CPCS, in part two of this special edition episode as she addresses the continuous development of the MSP core competencies and how MSPs can leverage NAMSS to further their career in the medical services profession.
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The Tomorrow's MSP Podcast: S2, Ep. 7: Advocacy in the Medical Services Profession
On this episode of the Tomorrow's MSP Podcast, hear from Molly Giammarco, Senior Manager for NAMSS Policy and Government Relations, as she talks about her position as part of the NAMSS Advocacy Team, the New Hospital Toolkit series, and the recent Roundtable hosted on September 9th.
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The Tomorrow's MSP Podcast, S2 Ep. 6: Evolving with the Tomorrow's MSP Core Competencies, Part 1
In this special edition, two-part episode, we speak with former NAMSS President Diane Meldi, MBA, CPMSM, CPCS, about the continuous development of the MSP core competencies and how MSPs can leverage NAMSS to further their career in the medical services profession.
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The Tomorrow's MSP Podcast, S2 Ep. 5: Certification Through NAMSS
Hear from Julie Harrelson, CPMSM, CPCS, MSOW-C, Director of Provider Data and Credentialing with AdventHealth Corporate and Chair of the NAMSS Certification Commission, as she discusses the myriad benefits of obtaining your certification through NAMSS.
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The Tomorrow's MSP Podcast, S2 Ep. 4: DEI in the Workplace
On this episode of the Tomorrow's MSP Podcast, hear from NAMSS DEI Taskforce members Natalie Arjune-Jones, Juanita Howell, CPMSM, James Frieberg, Pearl Williams, MSA, CPMSM, and Ame Murphy as they discuss the critical need for widespread DEI initiatives in the workplace and why it's important to...
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The Tomorrow's MSP Podcast, S2 Ep. 3: Advocating for Women in the Medical Services Profession
On this episode of the Tomorrow's MSP Podcast, Aimee Woolley-Randall, BA, MHA, CPCS, CPMSM, FMSP, Mallorie Merboth, CPCS, CPMSM, and Kate Cramer, CPCS, CPMSM, speak to the importance of advocating for the women on your team and in the Medical Services Profession as a whole, as well as the…
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The Tomorrow's MSP Podcast, S2 Ep. 2: NAMSS Education Month
On this episode of the Tomorrow's MSP Podcast, NAMSS President Elect Chris Hinton, CPCS, CPMSM, as well Gwen Davenport, MBA, MA, CPCS, CPMSM, Credentialing Specialist at MPRO, and Elizabeth Backiel, M.S., Director of Medical Staff Services at Bergen New Bridge Medical Center participate in a...
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The Tomorrow's MSP Podcast, S2 Ep. 1: Managing Up
Heidi Thompson, MBA, CPMSM, CPCS, FMSP, System Director of Medical Staff Services at St. Luke’s Health System speaks to the importance of managing up as a career skill and why succession planning is integral to the leadership capabilities of future generations of MSPs.
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The Tomorrow's MSP Podcast, Episode 6: A Year of Evolution: 2020 in Review
In the season one finale of the Tomorrow's MSP Podcast, Roxanne Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ, Senior Director of Medical Staff Services at Baystate Health, Inc. and 2020 President of NAMSS, discusses the challenges MSPs have faced throughout 2020 and the observed evolution by...
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The Tomorrow's MSP Podcast, Episode 5: Advocating for Your Department
On the 5th episode of the Tomorrow's MSP Podcast, Bonnie Gutierrez, BHA, CPCS, CPMSM, FMSP, System Director of Medical Staff Services at Centura Health, discusses the importance of advocating for your department and yourself as an MSP.
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The Tomorrow's MSP Podcast: Episode 4, Dr. Death and the Influence of the MSP
On the 4th episode of the Tomorrow's MSP Podcast, NAMSS speaks with Anne Roberts, JD, CPMSM, CPCS, Of Counsel in medical malpractice for Van Wey Presby and Williams in Dallas Texas and Vice President of Medical Staff Services with the Mount Sinai Health System about the egregious medical...
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The Tomorrow's MSP Podcast: Episode 3, Preparing for NAMSS 44th Education Virtual Conference
On this episode of the Tomorrow's MSP Podcast, Chris Hinton, CPMSM, CPCS Amy Lyons, MBA, CPMSM, CPCS and Erin Mullenberg, JD discuss expectations for a virtual conference and how the new platform will make for exciting change and new learning opportunities.
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The Tomorrow's MSP Podcast: Episode 2, Wellness and Self-Care
In the second episode of the Tomorrow's MSP Podcast, NAMSS speaks with Alicia Mendez, CPCS, CPMSM of Mindful Credentialing as she shares her expertise on the practice of wellness and self-care as a means to find balance and maintain professional excellence in healthcare.
About this show
Welcome to the Tomorrow’s MSP® Podcast: The Voice of the Medical Services Profession. Here, medical services professionals and industry experts contribute their voices about popular topics including the impacts of artificial intelligence, MSP core competencies, department advocacy, and more.
Hosted by
NAMSS