The Vertical MRO Podcast

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.In Part II of this conversation, Ronnie continues the discussion with Mike Kunkel of PG&E on the realities of building and sustaining a just culture in aviation operations.The episode focuses on the challenges organizations face when trying to move from compliance-driven safety programs toward environments built on trust, accountability, and open communication. Mike shares lessons learned from aviation safety management, including common leadership mistakes that can discourage reporting and weaken safety culture over time.The conversation also explores the importance of feedback loops, workforce engagement, and creating systems that encourage continuous learning instead of blame.For aviation professionals across maintenance and operations, this episode provides practical insight into the human side of safety and the long-term work required to build resilient teams.Special thanks to this episode's sponsors, Rotorcraft Support Inc and Metro Aviation.Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.In this episode, Ronnie sits down with Mike Kunkel, safety management system program manager at PG&E, to discuss his path through aviation and the experiences that shaped his approach to safety leadership.The conversation begins with Mike’s early flying experiences in Alaska and his time supporting law enforcement aviation operations, offering a firsthand look at the operational environments, decision-making, and responsibilities that come with mission-driven flying.As the discussion develops, Mike shares how those experiences influenced his perspective on aviation safety, communication, and organizational culture.For operators, maintainers, and aviation professionals, Part I provides a grounded look at the real-world operational background behind today’s conversations around safety management and just culture.Special thanks to this episode's sponsors, Precision Aviation Group and Robinson Helicopter.Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to another episode of Vertical MRO Tech Talk presented by Bell.In this episode of Vertical MRO Tech Talk presented by Bell, host Jon Gray is joined by Greg Judd, along with Gabriel Leveille and Jason Estaphan, to discuss the Garmin G1000. This conversation provides a deeper understanding of how the system can directly support maintainers in their day-to-day work. As avionics platforms continue to evolve, systems like the G1000 have become more than just flight deck tools—they are increasingly valuable resources for troubleshooting, diagnostics, and operational insight.The conversation explores the progression from earlier systems to newer configurations like NXi, highlighting improvements in processing speed, internal memory, and system integration. These advancements have significantly reduced update times, simplified database management, and improved the ability to diagnose faults more precisely. For maintainers, this means less time chasing ambiguous issues and more confidence in identifying root causes.Beyond hardware and software improvements, the discussion emphasizes the importance of engaging with the system itself. From navigating system pages to interpreting flight and fault data, building familiarity with the G1000 allows technicians to better leverage available information and avoid unnecessary component changes. The ability to access and interpret log files, system messages, and historical data is becoming an essential skill set in modern rotorcraft maintenance.As avionics systems continue to advance, the gap between operations and maintenance continues to narrow. This conversation highlights how maintainers who invest time in understanding these platforms are better equipped to support both the aircraft and the mission.We want to hear from you! – [email protected] help with your Bell helicopter? Email us at [email protected] or visit https://www.bellflight.com/support/commercial. 

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.For this episode, Jon Gray sits down with Don Lockie of Aviation Resources Group and Peter Van Dael, product manager at Navi-Gate, for a live conversation recorded on the show floor at Verticon 2025.While logistics often happens behind the scenes, it plays a critical role in keeping aircraft, components, and maintenance operations moving. Don and Peter share insights from years of experience coordinating aircraft transportation, navigating international regulations, and solving the unexpected challenges that can arise when moving high-value aviation assets around the world.The conversation explores how supply chains have evolved since COVID, the importance of planning logistics early in a project, and why waiting too long to make transportation decisions can lead to unnecessary costs and delays. From regulatory requirements to practical decision-making, the discussion highlights the often-overlooked work that helps keep maintenance and operational schedules on track.Whether you're moving a component across a border or relocating an entire aircraft, this episode offers practical lessons on planning, communication, and the partnerships required to make aviation logistics successful.Special thanks to this episode's sponsors, Rotorcraft Support Inc and Metro Aviation.Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to Vertical MRO Alerts, presented by Bell!In this Alert, Product Support Engineering (PSE) Manager Marc Dubé is joined by Gilbert Gaudreault, 407 PSE Lead, to discuss the release of Garmin G1000H NXi Software 24 and the associated service directives issued for Bell 407GXi operators.Marc and Gilbert explain why Bell released an Alert Service Bulletin for certain aircraft equipped with two-axis and three-axis autopilot systems, including IFR-configured aircraft. The software update addresses a previously identified potential autopilot issue that could result in an uncommanded pitch-up.The episode also highlights several enhancements included in Software 24, such as improvements to maintenance and troubleshooting capabilities, support for upcoming filtration and cockpit voice/data recorder provisions, and updated procedures for software loading. Operators will learn about the new process for obtaining software loader cards through MyBell, the reasons behind the change, and the additional cards required to complete the upgrade.For full details, operators should always refer directly to the Official Alert Service Bulletin. The full library of episodes is available to listen to on demandWe want to hear from you! - [email protected] help with your Bell helicopter? - [email protected]

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.Recorded live during the 2025 Vertical MRO conference, this panel discussion explores what continues to attract people to the helicopter maintenance industry—and what the industry must do to support the next generation of maintainers.Featuring insights from Dale Martel of Okanagan College, Mike Broderick of HeliDoc, Tristan Beddoe of the Southern Alberta Institute of Technology (SAIT), and Jeff Denomme of Alpine Aerotech, the conversation highlights the unique opportunities helicopter maintenance can offer, from travel and field operations to hands-on problem-solving and mission-driven work.The panel also discusses the importance of mentorship, creating welcoming workplaces, and how the industry’s approach to work-life balance has evolved over time. Throughout the discussion, a common theme emerges: attracting new talent is only part of the challenge—retaining and supporting people is just as important.For current and aspiring maintainers alike, this episode offers a grounded look at the realities, opportunities, and future of helicopter maintenance careers.Special thanks to this episode's sponsors, Metro Aviation and Airbus.Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.In this episode of Vertical MRO, recorded live as part of the Blades of Valor 2026 tour, hosts Jon and Jack sit down with Jerry Zsigo, aircraft maintenance technician with Miami Dade Air Rescue.Jerry shares what it takes to maintain aircraft in one of the most demanding environments in aviation—South Florida—where heat, humidity, and salt air create constant challenges for corrosion control and aircraft upkeep.The conversation focuses on practical, experience-driven maintenance strategies, from inspection routines and cleaning practices to protecting critical components exposed to harsh conditions. Jerry also shares real-world examples of how small findings during routine checks can lead to broader inspection protocols across the fleet.For maintainers and operators working in coastal or high-humidity environments, this episode offers a grounded look at corrosion prevention, daily maintenance discipline, and keeping aircraft mission-ready.Special thanks to this episode's sponsors, Anodyne Electronics Manufacturing and Precision Aviation Group.Thank you to the 2026 Blades of Valor sponsor, Switlik, and the support of Massif Flight Suits. Without your sponsorship and support, this tour would not be possible.Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

The Vertical MRO Podcast continues its special Flying Bulls conversation with Anthony Hill and Werner Horvath from the Red Bull Flying Bulls.Following Vertical MRO’s milestone 100th episode, hosts Jon Gray and Faith Ortega reconnect for part II with the Flying Bulls technical team in Salzburg, Austria, while recording from the Vertical MRO studio.Anthony and Werner take a deeper dive into the realities of maintaining and restoring historic rotorcraft, including the Flying Bulls Sikorsky S-58 helicopter and the unique operational demands of supporting aerobatic aircraft.We dig into restoring rare vintage aircraft like the S‑58, P‑51 and DC‑6, covering the challenges of sourcing one‑off parts, certification, and re‑engineering, and share the Cobra recovery/restoration story. We also explore maintaining aerobatic rotorcraft (BO‑105), how acrobatic flight changes maintenance programs and life limits, and the special logistics and crew requirements for airshow operations.The conversation unpacks the challenges of operating across multiple regulatory systems (Austrian/EASA and FAA) and explains the role of their National Design Organization. We discuss creative parts sourcing, in‑house manufacturing and prototyping, and how emerging MRO technologies 3D scanning/printing, digital manuals, and AI are starting to help solve long‑standing problems.We discuss the state of the workforce through apprenticeships, recruitment and retention, preserving tribal knowledge, and building a strong safety culture.Throughout the episode, Anthony and Werner share practical career advice focused on continuous learning, stepping out of your comfort zone, and the soft skills that matter.The conversation is capped by a hangar tour and aircraft close‑ups. This is an episode to watch on YouTube for the full experience.Bonus announcement: the Flying Bulls will bring the DC‑6 and P‑38 Lightning to AirVenture Oshkosh this July 2026, crossing the Atlantic for the first time since joining the fleet, with a BO‑105 also appearing with the Red Bull Air Force. Stay tuned after the episode for a special closing segment with the Flying Bulls team.Special thanks to this episode's sponsors, Metro Aviation and Robinson HelicopterAlso, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

The Vertical MRO Podcast welcomes Anthony Hill and Werner Horvath from the Red Bull Flying Bulls.To celebrate episode 100 we recorded remotely with the Red Bull Flying Bulls maintenance team, they were on the floor of Hangar 7 in Salzburg, Austria, we participated from our studio.Anthony Hill and Werner Horvat join hosts Jon Gray and Faith Ortega for a wide‑ranging conversation about what it takes to keep one of the world’s most elite and unique fleets operational.We dig into restoring rare vintage aircraft like the S‑58, P‑51 and DC‑6, covering the challenges of sourcing one‑off parts, certification, and re‑engineering, and share the Cobra recovery/restoration story. We also explore maintaining aerobatic rotorcraft (BO‑105), how acrobatic flight changes maintenance programs and life limits, and the special logistics and crew requirements for airshow operations.The conversation unpacks the challenges of operating across multiple regulatory systems (Austrian/EASA and FAA) and explains the role of their National Design Organization. We discuss creative parts sourcing, in‑house manufacturing and prototyping, and how emerging MRO technologies 3D scanning/printing, digital manuals, and AI are starting to help solve long‑standing problems.We discuss the state of the workforce through apprenticeships, recruitment and retention, preserving tribal knowledge, and building a strong safety culture. Throughout the episode Anthony and Werner share practical career advice focused on continuous learning, stepping out of your comfort zone, and the soft skills that matter.The conversation is capped by a hangar tour and aircraft close‑ups. This is an episode to watch on YouTube for the full experience.Bonus announcement: the Flying Bulls will bring the DC‑6 and P‑38 Lightning to AirVenture Oshkosh this July 2026 crossing the Atlantic for the first time since joining the fleet  with a BO‑105 also appearing with the Red Bull Air Force. Stay tuned after the episode for a special closing segment with the Flying Bulls team.Special thanks to this episode's sponsors, Rotorcraft Support Inc and Precision Aviation Group.Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.In this episode of Vertical MRO, hosts Jack and Jon sit down with Thomas Edison, director of maintenance for the Broward Sheriff’s Office Aviation Unit.Thomas shares his path into aviation maintenance and what it takes to support mission-critical aircraft in a law enforcement environment, where uptime directly impacts operations.The conversation focuses on the complexity of helicopter maintenance and real-world troubleshooting, including diagnosing issues with mission equipment where the root cause isn’t immediately obvious. It’s a practical look at the importance of thorough inspection, documentation, and system knowledge.They also discuss a growing industry challenge—workforce development—and the need for stronger aviation maintenance programs to support the next generation.For maintainers and operators, this episode offers a grounded look at troubleshooting, mission readiness, and building a sustainable MRO workforce.Special thanks to this episode's sponsors, Airbus and Precision Aviation Group. Thank you to the 2026 Blades of Valor sponsor, Switlik, and the support of Massif Flight Suits. Without your sponsorship and support, this tour would not be possible.Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.Recorded live in Kelowna during the 2025 conference, this episode of Vertical MRO features a panel discussion with Don Lockie of ARG Aviation Resources Group—returning to the podcast—and John Ross, logistics supervisor at Eagle Copters Maintenance Ltd.Together, they break down the realities of cross-border shipping in aviation and what it takes to keep parts, equipment, and assets moving across international boundaries.Cross-border logistics in this industry goes far beyond standard freight. From navigating customs requirements to coordinating with freight forwarders and local authorities, the process is complex, time-sensitive, and often high-stakes. For maintainers and operators, delays don’t just create inconvenience—they directly impact uptime and aircraft availability.Don and John share practical, experience-driven insights on working with trusted logistics partners, understanding country-specific regulations, and avoiding common pitfalls that can stall shipments. The conversation is grounded in real-world examples, including high-pressure scenarios where rapid coordination and adaptability were critical to mission success.For operators and MRO teams managing cross-border shipments, this episode offers a clear, practical look at the challenges—and the strategies—that keep aviation moving.Special thanks to this episode's sponsors, Metro Aviation and Rotorcraft Support Inc.Thank you also to Navigate, who helped make this episode possible by assisting in Don's travel to the Kelowna event. Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.In this special crossover episode of the Vertical MRO Podcast, we team up with the hosts of Cancelled for Maintenance—Six and MBP—for a conversation that brings the fixed-wing and rotor world together.What starts as a simple collaboration quickly turns into a deeper look at the shared realities of aviation maintenance. From the small-world nature of the industry to the common challenges faced across platforms, this episode highlights just how aligned maintainers really are—regardless of what they’re working on.Six and MBP share the story behind their podcast, which began during the uncertainty of the COVID-19 pandemic and has grown into a space where aviation professionals can connect, vent, and support one another. The conversation dives into the importance of capturing tribal knowledge, the role of open communication in the hangar, and why mental health is becoming an increasingly important part of the maintenance conversation.The discussion also explores leadership beyond titles—how influence, accountability, and culture are shaped on the hangar floor just as much as they are in the boardroom. From burnout and workforce challenges to the importance of telling real stories, both crews reflect on what they’re seeing from their respective audiences and why these conversations are resonating across the industry.As the episode unfolds, the group compares rotor and fixed wing maintenance head-on—unpacking what’s different, what’s the same, and why the gap between the two worlds might not be as wide as many think.This episode is a reminder that while the aircraft may differ, the people, the pressures, and the passion behind aviation maintenance are shared. And by bringing these conversations together, we move one step closer to a stronger, more connected maintenance community.Thank you to our sponsors who made this episode possible. Precision Aviation Group and Robinson Helicopter.Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

In this episode of Vertical MRO, the team breaks down what to expect from the 2026 MRO Conferences in Kelowna, BC, and Irving, Texas.Building on feedback from previous events, this year’s conferences are expanding in both scale and focus. The discussion highlights the shift toward deeper technical content, more real-world problem-solving, and sessions that reflect the challenges maintainers and operators are facing today.The episode also explores the growing role of leadership, workforce development, and industry collaboration, along with expanded exhibitor space and increased opportunities to connect across the MRO community.For those considering attending, this conversation provides a clear look at how the events are evolving—and how they’re designed to deliver practical value for technicians, operators, and industry leaders alike.Tickets are now available for both 2026 events. If you’re planning to attend, early registration is recommended!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.In this special crossover episode of the Vertical MRO Podcast, we team up with the hosts of Cancelled for Maintenance—Six and MBP—for a conversation that brings the fixed wing and rotor world together.What starts as a simple collaboration quickly turns into a deeper look at the shared realities of aviation maintenance. From the small-world nature of the industry to the common challenges faced across platforms, this episode highlights just how aligned maintainers really are—regardless of what they’re working on.Six and MBP share the story behind their podcast, which began during the uncertainty of the COVID-19 pandemic and has grown into a space where aviation professionals can connect, vent, and support one another. The conversation dives into the importance of capturing tribal knowledge, the role of open communication in the hangar, and why mental health is becoming an increasingly important part of the maintenance conversation.The discussion also explores leadership beyond titles—how influence, accountability, and culture are shaped on the hangar floor just as much as they are in the boardroom. From burnout and workforce challenges to the importance of telling real stories, both crews reflect on what they’re seeing from their respective audiences and why these conversations are resonating across the industry.As the episode unfolds, the group compares rotor and fixed wing maintenance head-on—unpacking what’s different, what’s the same, and why the gap between the two worlds might not be as wide as many think.This episode is a reminder that while the aircraft may differ, the people, the pressures, and the passion behind aviation maintenance are shared. And by bringing these conversations together, we move one step closer to a stronger, more connected maintenance community.Thank you to our sponsors who made this episode possible, Metro Aviation and Airbus.Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.As part of the 2026 Blades of Valor tour, Jon Gray and Mike Reyno travelled to meet with the United States Coast Guard to better understand the maintenance culture supporting one of the most demanding rotorcraft missions in the world. Recorded on location, this episode features Chief Warrant Officer 3 (CWO3) Jonathan Harper and Aviation Maintenance Technician Chief Petty Officer (AMTC) Brock Wilson of the Coast Guard Station Clearwater aviation maintenance community as they share how disciplined processes, corrosion control, and safety culture sustain readiness across a vast and complex area of operations.Operating in saltwater environments, hurricane-prone regions, and high-tempo search and rescue missions requires more than technical competence. It requires systems that support non-punitive reporting, structured mishap response, and continuous learning. CWO3 Harper discusses how the Coast Guard approaches safety culture—not as a compliance exercise, but as an operational foundation—and why encouraging maintainers and aircrew to speak up strengthens the entire program.The conversation also explores the realities of maintaining aircraft in coastal conditions, managing aging platforms amid parts shortages, and preserving institutional knowledge while empowering the next generation of technicians. From remote deployments to dense operational airspace, Coast Guard maintenance teams balance mission urgency with procedural discipline to ensure aircraft are returned to service safely and consistently.This episode offers maintainers a detailed look at how one of the world’s most respected public safety aviation organizations structures its maintenance philosophy—where accountability, camaraderie, and craftsmanship intersect to support life-saving missions.Special thanks to the United States Coast Guard for hosting the Blades of Valor tour and for sharing insight into the maintenance professionals who keep their rotorcraft mission-ready.Special thanks to this episode's sponsors, Alpine Aerotech and Precision Aviation Group.Thank you to the 2026 Blades of Valor sponsor, Switlik, and the support of Massif Flight Suits. Without your sponsorship and support, this tour would not be possible. Also, be sure to check out Vertical MRO's Instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to another episode of Vertical MRO Tech Talk presented by Bell.In this episode, host Jon Gray is joined by Bell experts Greg Judd and Michael Doucette for a focused discussion on track and balance for the Bell 212—a critical maintenance task that directly affects vibration, performance, and overall aircraft health. While often approached as a routine adjustment, achieving consistent results requires a deeper understanding of rotor system behavior and how it evolves over time.The conversation explores common challenges maintainers encounter in the field, including variability in blade construction, differences between material types, and the impact of wear, erosion, and operating environments. As blades age, even small changes can introduce track and balance issues that demand a disciplined and methodical troubleshooting approach.The team also emphasizes the importance of process—conducting thorough inspections, documenting adjustments, and recognizing trends across maintenance events. With so many variables at play, successful track and balance work relies on attention to detail, experience, and a clear understanding of how the rotor system responds to change.For maintainers supporting the Bell 212, this episode reinforces the fundamentals while offering practical insight into managing one of the most important and nuanced aspects of helicopter maintenance.We want to hear from you! – [email protected] help with your Bell helicopter? Email us at [email protected] or visit https://www.bellflight.com/support/commercial.

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.Recorded live at Verticon 2026, this episode is hosted by Terrence Eissfeldt and Jon Gray and features a conversation with Wendell Dunaway of PHI Aviation, whose career in helicopter engines spans decades across the industry.Wendell’s path into aviation started long before hangars and test cells, growing up working on farm equipment and small engines—an early foundation that would eventually lead him into the world of helicopter powerplants. Over the years, that hands-on curiosity turned into a career defined by deep technical experience, from turning wrenches to running engines in test environments and supporting complex operations in the field.The conversation explores what it really means to build a career around engines, the evolution of technology in the powerplant space, and how foundational mechanical understanding still plays a critical role in modern maintenance. Wendell shares his perspective on learning the trade, adapting to change, and why the fundamentals continue to matter no matter how advanced the equipment becomes.From engines to classic cars, the discussion reflects a lifelong passion for mechanics and the satisfaction that comes from understanding how things work. It’s a conversation grounded in experience, curiosity, and a genuine appreciation for the craft.Special thanks to our sponsors, Metro Aviation, Robinson Helicopter and Airbus. 

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.Recorded live at the Vertical MRO Conference in Kelowna and hosted by Jon Gray, this panel brings together voices from across the helicopter maintenance ecosystem to unpack the real issues facing MRO suppliers today—and how those challenges are reshaping the industry.Panelists include Marc Leduc of VIH Aerospace; Jasen Gerein of Heli-Welders Canada; Ketan Desai of Precision Aviation Group; Jeff Denomme of Alpine Aerotech; and Maria Aguirre of Airbus—representing operators, suppliers, distributors, and maintenance leadership from across the MRO community.The panel dives into the growing unpredictability of the supply chain, where shortages of even basic hardware and sudden manufacturing disruptions can derail maintenance events. When helicopters are already torn down, small missing parts can quickly become major operational and customer challenges.Communication emerges as a recurring theme, with panelists stressing the importance of transparency—whether coordinating with OEMs, planning maintenance further ahead, or managing customer expectations in an uncertain environment.Labor shortages and recruitment also take center stage, particularly the challenge of attracting and retaining the next generation of AMEs. Panelists discuss how investment in facilities, technology, culture, and work-life balance has become essential—not optional—for long-term competitiveness.Additional discussion touches on predictive maintenance, inventory strategy, tariffs, part-outs, and the role of technology in forecasting needs. The takeaway is clear: collaboration across the MRO ecosystem is no longer a nice-to-have, but a requirement for navigating today’s supply and labor realities.Special thanks to our sponsors, Alpine Aerotech, Precision Aviation Group and Anodyne Electronics Manufacturing. 

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.This episode was recorded live on location at the Palm Beach Sheriff's Office Aviation Unit as part of the 2026 Blades of Valor tour. Hosts Jon Gray and Jack Schonely sit down with Matt Callander, an avionics technician serving the unit who also happens to be a pilot, to explore a perspective that bridges the cockpit and the hangar.In aviation, pilots and mechanics often operate in parallel worlds. One flies the mission. The other makes it possible. But when those worlds truly align, operational performance changes.Public safety aviation leaves no margin for disconnect. Hoist rescues, maritime operations, complex avionics systems, and mission equipment demand more than technical skill. They demand trust, communication, and a shared operational mindset. Matt brings a rare perspective shaped by both flight experience and maintenance leadership, offering insight into how pilot awareness influences troubleshooting, how maintenance realities shape operational decisions, and why respect between the cockpit and the hangar directly affects safety.This isn’t just a discussion about turning wrenches or logging hours. It’s about cultural alignment. It’s about how leadership sets the tone between departments. And it’s about why the strongest aviation programs are built where pilots and mechanics stop seeing themselves as separate roles and start operating as one team.Because in high-consequence aviation, synergy isn’t optional. It’s structural.Special thanks to our sponsors, Robinson Helicopter, Alpine Aerotech, and be sure to check out Vertical MROs instagram channel for even more awesome content highlighting the awesome work being done to keep the rotorcraft community flying!

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.This episode was recorded live on location at the Palm Beach Sheriff's Office Aviation Unit as part of the 2026 Blades of Valor tour. Hosts Jon Gray and Jack Schonely sit down with Matt Callander, an avionics technician serving the unit who also happens to be a pilot, to explore a perspective that bridges the cockpit and the hangar.In aviation, pilots and mechanics often operate in parallel worlds. One flies the mission. The other makes it possible. But when those worlds truly align, operational performance changes.Public safety aviation leaves no margin for disconnect. Hoist rescues, maritime operations, complex avionics systems, and mission equipment demand more than technical skill. They demand trust, communication, and a shared operational mindset. Matt brings a rare perspective shaped by both flight experience and maintenance leadership, offering insight into how pilot awareness influences troubleshooting, how maintenance realities shape operational decisions, and why respect between the cockpit and the hangar directly affects safety.This isn’t just a discussion about turning wrenches or logging hours. It’s about cultural alignment. It’s about how leadership sets the tone between departments. And it’s about why the strongest aviation programs are built where pilots and mechanics stop seeing themselves as separate roles and start operating as one team.Because in high-consequence aviation, synergy isn’t optional. It’s structural.Special thanks to our sponsors, Rotorcraft Support Inc., Airbus and Vertical Plus. 

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.In this episode, Hosts Ronnie Ries and Howie Murray sit down with Adrienne Robinson, vice president of business development at Panterra Heli Support USA, for a grounded conversation on how leasing strategies, data, and maintenance realities intersect on the shop floor. With more than four decades in the helicopter industry, Adrienne brings a rare perspective that spans avionics, MRO, aircraft transactions, and long-term fleet planning.The discussion focuses on what these strategies actually mean for maintainers and maintenance leaders—especially those supporting small and mid-size operations. Adrienne breaks down how Power By the Hour (PBH) programs can reduce unexpected maintenance costs, stabilize parts access, and help teams plan work more effectively instead of constantly reacting to supply chain surprises.They also explore the rising cost of OEM parts, tariffs, and ongoing supply constraints, and why better use of HUMS data and information sharing can improve inspection planning, fault detection, and overall aircraft availability. Rather than technology for technology’s sake, the conversation centers on how data becomes useful when it supports real maintenance decisions.Throughout the episode, Adrienne emphasizes the value of simplicity, standardization, and strong relationships—with lessors, suppliers, and maintenance teams alike. For maintainers, the takeaway is clear: predictable maintenance environments don’t happen by accident—they’re built through smarter planning, better data, and realistic support structures.This episode offers practical insight for AMEs, DOMs, and maintenance managers looking to reduce downtime, manage risk, and keep aircraft flying in an increasingly complex MRO landscape.Special thanks to our sponsors, Metro Aviation, Precision Aviation Group and Robinson Helicopter.

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.In this episode, Hosts Ronnie Ries and Howie Murray sit down with Adrienne Robinson, vice president of business development at Panterra Heli Support USA, for a grounded conversation on how leasing strategies, data, and maintenance realities intersect on the shop floor. With more than four decades in the helicopter industry, Adrienne brings a rare perspective that spans avionics, MRO, aircraft transactions, and long-term fleet planning.The discussion focuses on what these strategies actually mean for maintainers and maintenance leaders—especially those supporting small and mid-size operations. Adrienne breaks down how Power By the Hour (PBH) programs can reduce unexpected maintenance costs, stabilize parts access, and help teams plan work more effectively instead of constantly reacting to supply chain surprises.They also explore the rising cost of OEM parts, tariffs, and ongoing supply constraints, and why better use of HUMS data and information sharing can improve inspection planning, fault detection, and overall aircraft availability. Rather than technology for technology’s sake, the conversation centers on how data becomes useful when it supports real maintenance decisions.Throughout the episode, Adrienne emphasizes the value of simplicity, standardization, and strong relationships—with lessors, suppliers, and maintenance teams alike. For maintainers, the takeaway is clear: predictable maintenance environments don’t happen by accident—they’re built through smarter planning, better data, and realistic support structures.This episode offers practical insight for AMEs, DOMs, and maintenance managers looking to reduce downtime, manage risk, and keep aircraft flying in an increasingly complex MRO landscape.Special thanks to our sponsors, Alpine Aerotech, Rotorcraft Support Inc and Precision Aviation Group.

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.In this episode, Jon Gray and David sit down with Shad R. Sitz—aviation safety leader, firefighting veteran, and founder of 44 North Aviation—for a candid conversation on leadership, safety, and the realities of operating in high-risk environments.Shad shares his path from growing up on a ranch to leading complex aviation and firefighting operations, offering a perspective shaped by decades spent in the field. Throughout the discussion, he reinforces a core belief that resonates deeply in MRO: maintainers are the foundation of successful aviation operations, and strong leadership starts with taking care of the people doing the work.The conversation dives into situational awareness, communication, and trust—especially when the pressure is on. Shad emphasizes the importance of speaking up, staying curious, and recognizing that leadership is not about authority, but responsibility. These themes carry directly into a practical discussion on mishap response planning, where Shad highlights a common industry gap: plans that exist on paper but fail in execution due to a lack of training and ownership.Drawing from his consulting work, Shad explains how outdated response plans, poor familiarity, and untrained teams often lead to confusion and chaos when incidents occur. He makes a compelling case for regular training, clear communication, and leadership accountability to ensure that when something goes wrong, teams know exactly what to do.This episode offers valuable insight for maintenance leaders, managers, and technicians alike—reinforcing that safety culture, preparation, and effective leadership are inseparable in modern MRO operations.Special thanks to our sponsors, Essential Turbines, Precision Aviation Group and Vertical Plus. 

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.In this episode, Jon Gray and David sit down with Shad R. Sitz—aviation safety leader, firefighting veteran, and founder of 44 North Aviation—for a candid conversation on leadership, safety, and the realities of operating in high-risk environments.Shad shares his path from growing up on a ranch to leading complex aviation and firefighting operations, offering a perspective shaped by decades spent in the field. Throughout the discussion, he reinforces a core belief that resonates deeply in MRO: maintainers are the foundation of successful aviation operations, and strong leadership starts with taking care of the people doing the work.The conversation dives into situational awareness, communication, and trust—especially when the pressure is on. Shad emphasizes the importance of speaking up, staying curious, and recognizing that leadership is not about authority, but responsibility. These themes carry directly into a practical discussion on mishap response planning, where Shad highlights a common industry gap: plans that exist on paper but fail in execution due to a lack of training and ownership.Drawing from his consulting work, Shad explains how outdated response plans, poor familiarity, and untrained teams often lead to confusion and chaos when incidents occur. He makes a compelling case for regular training, clear communication, and leadership accountability to ensure that when something goes wrong, teams know exactly what to do.This episode offers valuable insight for maintenance leaders, managers, and technicians alike—reinforcing that safety culture, preparation, and effective leadership are inseparable in modern MRO operations.Special thanks to our sponsors, Alpine Aerotech, Robinson Helicopter and be sure to follow our Instagram for even more awesome maintenance content @vertical.mro. 

Welcome to another episode of Vertical MRO Tech Talk presented by Bell.In this Bell Tech Talk episode, host Jon Gray is joined by Eric Lachance, 525 product support engineering lead, and Gilbert Gaudreault, 407 product support engineering lead, to walk through the structural repair process—from initial damage identification to engineering-approved repair solutions. Drawing on decades of experience supporting Bell aircraft, they explain how structural repair requests are reviewed, analyzed, and prioritized, and why clear communication between operators, product support, and engineering teams is critical.The discussion highlights common sources of structural damage, including corrosion and hangar rash, and emphasizes the importance of accurate measurements, thorough documentation, and clear photographs when submitting repair requests. Eric and Gilbert also discuss how repair complexity can vary widely depending on the nature and location of the damage, and how proper upfront information helps reduce delays and unnecessary back-and-forth.The conversation also touches on emerging tools and technologies, including early applications of 3D printing, that may help improve repair efficiency in the future. Throughout the episode, the focus remains on minimizing aircraft downtime, maintaining structural integrity, and supporting operators with practical guidance that leads to timely, effective repair solutions.We want to hear from you! – [email protected] help with your Bell helicopter? Email us at [email protected] or visit https://www.bellflight.com/support/commercial. 

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.Recorded live at the Kelowna Vertical MRO Conference, this panel—hosted by Ronnie Ries—brings together operators who have spent the past year implementing Health and Usage Monitoring Systems (HUMS) across their fleets. With Ronnie guiding the discussion, the panelists share what motivated their organizations to adopt HUMS, the research and purchasing considerations that shaped their decisions, and the early challenges of installation and integration.Mark Paulson and Grayson Barrows of Precision offer firsthand insights from managing HUMS on their internal fleet of Airbus 332 Super Puma helicopters that have been operating with HUMS since June 2024. Mike Milosevich of Blackcomb Helicopters adds perspective from the engineering and implementation side, outlining how HUMS changed their maintenance planning and the value it’s delivered on aircraft such as the EC135.Together, the panel explores the learning curve of training requirements, data interpretation, technician buy-in, and even generational differences in adopting new technology. They highlight how earlier fault detection, streamlined inspections, and better trend monitoring are already improving safety and reducing costs. The conversation also touches on the growing importance of data-sharing among operators and what the future may hold as HUMS capabilities expand and inspection intervals evolve.Fueled by great audience questions, this interactive session delivers practical takeaways for operators adopting HUMS or maximizing the systems already in place.Special thanks to our sponsors, Essential Turbines, Precision Aviation Group and Airbus.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS and in partnership with Vertical Magazine.In this episode, Jon Gray moderates a timely panel discussion with industry leaders who come together for a wide-ranging conversation on what it truly takes to manage helicopter fleets in today’s MRO environment. Recorded at Anodyne Electronics Manufacturing’s facility in Kelowna, Canada, the discussion blends real-world operational experience with long-term thinking around people, aircraft, and organizational culture.The panel explores the continued importance of legacy aircraft, the pressures created by supply chain constraints, and how evolving technology is reshaping the way fleets are maintained and supported. Just as importantly, they reinforce that MRO is not simply a job—it’s a career built on experience, mentorship, and a commitment to continual learning.Labor challenges take center stage as the group discusses recruitment, retention, and the responsibility of developing the next generation of AMEs through shadowing, coaching, and real-world exposure. Networking and community are highlighted as essential tools in an industry where collaboration between operators often makes the difference between resilience and disruption.From fleet replacement strategies to mission equipment integration, this episode captures the complexity of modern helicopter MRO and reinforces a common theme: sustainable operations depend just as much on investing in people as they do in aircraft.Panelists featured in this episode include Sheri Totten of Boeing Distribution Services, Scott Hayward of Alpine Helicopters, Jan Booij of Skytek, and Bryan Eaton of Canadian Helicopters.Special thanks to our sponsors, Metro Aviation, Alpine Aerotech and Anodyne Electronics Manufacturing.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Magazine.In this episode of the Vertical MRO Podcast, Jon Gray and co-host Howie Murray sit down with Brad Leonard, owner of KonectaUSA, and Dave Schilling, director of business development, to explore one of the quiet challenges facing modern maintenance operations: reliable connectivity inside the hangar.As MRO teams become increasingly digital—relying on tablets, cloud-based manuals, real-time collaboration, and GPS or satellite testing—poor signal coverage can quickly become a bottleneck. Brad and Dave explain why traditional connectivity often breaks down in hangar environments and how KonectaUSA’s solutions are designed specifically to support maintenance teams on the shop floor.The conversation dives into real-world use cases, including site surveys, installation challenges, and what it takes to ensure technicians can access critical information when and where they need it. Brad and Dave also share their own career paths and how working in aerospace has led them into some uniquely restricted environments, reinforcing how closely technology, infrastructure, and maintenance readiness are connected.This episode highlights how behind-the-scenes connectivity plays a growing role in efficiency, accuracy, and uptime—and why solving it is becoming essential for today’s MRO operations.Special thanks to our sponsors, Robinson Helicopter, Airbus and Vertical.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS and in partnership with Vertical Magazine.This episode of the Vertical MRO Podcast was recorded on location at the inaugural Vertical MRO Conference in Kelowna, British Columbia. The MRO Conference in Kelowna featured six different panels where MRO professionals shared their expertise.In this panel conversation, John Gray brings together a multi-generational group of maintainers to reflect on the themes sparked by the Vertical MRO Conference: mentorship, communication, leadership, and the responsibility we have to the next wave of technicians. From brand-new apprentices to five-decade veterans, this discussion digs into how great shops are built—not just through technical skill, but through culture, trust, and shared purpose.This panel featured Taya Dejong, Mike Broderick, Howie Murray, Trish Bromely and Burt Potter.Taya and Trish talk candidly about entering the rotorcraft world, finding inspiration in each other, and navigating an industry they never knew existed when they were younger. Bert and Howie offer insight into supporting apprentices, creating healthy learning environments, and balancing small-shop culture with big-shop expectations. And Mike Broderick draws on 50 years in maintenance to share what true mentorship looks like, why passion matters, and how every mechanic becomes the backbone of mission success.This is a grounded, heartfelt look at what keeps the helicopter maintenance community strong—and what we can all do to support the next generation.Special thanks to our sponsors, Essential Turbines, Rotorcraft Support Inc, and Precision Aviation Group.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS and in partnership with Vertical Magazine.In this episode of the Vertical MRO Podcast, host Jon Gray sits down with aviation veteran Terrence Eissfeldt, whose four-decade career spans from Okanagan Helicopters to founding Boundary Aviation Solutions his own consulting business. Terrence shares stories from his early days in the industry, his family’s deep aviation roots, and the pivotal moments that shaped his path from the hangar floor to leadership roles.The conversation explores how mentorship, trust, and community remain the cornerstones of aviation maintenance — even as technology, AI, and staffing challenges reshape the landscape. Terrence reflects on what’s changed, what hasn’t, and how maintainers can stay grounded while embracing the tools and innovations that will define the next generation of helicopter maintenance.With a focus on human connection, work-life balance, and passing on hard-won wisdom, this episode is a tribute to the people who keep rotorcraft flying safely and efficiently — and to the mentors who inspired them to do it well.Special thanks to our sponsors, Essential Turbines, Precision Aviation Group and Vertical Aviation International.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS and in partnership with Vertical Magazine.In this episode of the Vertical MRO Podcast, host Jon Gray sits down with aviation veteran Terrence Eissfeldt, whose four-decade career spans from Okanagan Helicopters to founding Boundary Aviation Solutions his own consulting business. Terrence shares stories from his early days in the industry, his family’s deep aviation roots, and the pivotal moments that shaped his path from the hangar floor to leadership roles.The conversation explores how mentorship, trust, and community remain the cornerstones of aviation maintenance — even as technology, AI, and staffing challenges reshape the landscape. Terrence reflects on what’s changed, what hasn’t, and how maintainers can stay grounded while embracing the tools and innovations that will define the next generation of helicopter maintenance.With a focus on human connection, work-life balance, and passing on hard-won wisdom, this episode is a tribute to the people who keep rotorcraft flying safely and efficiently — and to the mentors who inspired them to do it well.Special thanks to our sponsors, Metro, Vertical Aviation International and Rotorcraft Support Inc. 

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Magazine.In this episode of Vertical MRO Podcast, hosts Ronie, Scott, Terrence and Jon, along with producer and host David, reflect on the past year. We have an opportunity to discuss highlights, and the growth of the maintenance, repair and overhaul (MRO) community developed through the podcast and the Vertical MRO Conference.We also talk about the excitement surrounding the next generation of aviation professionals and the need for continued conversations promoting the maintenance community. Lastly, we discuss what is exciting for 2026 as we look forward, sharing our hopes for the future of the industry and emphasizing the importance of investing in people and adopting new technology.Special thanks to our sponsors, SAFE Structure Designs, Vertical Aviation International and Airbus.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS and in partnership with Vertical Magazine.Recorded live at the inaugural Vertical MRO Conference in Kelowna, British Columbia, this episode features a panel discussion on one of the industry’s most transformative topics: Technology and the future of rotorcraft maintenance.Hosted by Jon Gray, this conversation brings together Seth Hardage, CEO of Rotorcraft Repair and Manufacturing; Ronnie Ries, vice president of marketing at GPMS; and Joaquin DeMoreta, CEO and founder of Digital AirWare. Together, they explore how cutting-edge technologies — from health and usage monitoring systems (HUMS) to predictive maintenance and digital data integration — are redefining how maintainers troubleshoot, prevent issues, and keep aircraft mission-ready.The panel dives into the changing role of technology in day-to-day maintenance, discussing how smarter tools and connected systems are improving efficiency, enhancing safety, and helping retain a new generation of technicians.From vibration analysis to data-driven diagnostics, the experts share how innovation is transforming rotorcraft maintenance from a reactive process to a predictive science — and why embracing technology is key to the industry’s future success.This live panel captures the spirit of collaboration and forward thinking that defined the Kelowna conference, where maintenance professionals, engineers, and innovators came together to shape what’s next for the rotorcraft maintenance, repair and overhaul community.Special thanks to our sponsors, Precision Aviation Group, Robinson Helicopter and Anodyne Electronics Manufacturing.

Welcome to Vertical MRO Alerts, presented by Bell!In this Alert, Product Support Engineering Manager Marc Dubé is joined by Sebastien Rousseau, Product Lead for the Bell 429, to walk operators through two service directives released simultaneously—a new Alert Service Bulletin (ASB 429-25-69) and an accompanying Operational Service Notice (OSN).These directives address non-conforming crew and passenger seat covers installed on certain Bell 429 aircraft. Marc and Sebastien explain how additional foam added during cosmetic rework impacted the energy-attenuation performance of some crew seats, prompting a required crew-seat replacement under the ASB. Passenger seats, which carry lower criticality, are handled separately under the OSN.The episode covers operator questions Bell has already received—including how third-party-modified seats are handled, what to expect regarding turnaround times, and why rework of passenger seats involves more logistical variables such as upholstery styles, stitching, colors, and custom configurations. They also discuss how operators can streamline the process by confirming interior renderings early and placing orders well ahead of the three-year compliance window.For full details, operators should always refer directly to the official Alert Service Bulletin. The full library of episodes is available to listen to on demandWe want to hear from you! - [email protected] help with your Bell helicopter? - [email protected]

Welcome to Vertical MRO Alerts, presented by Bell!In this Alert, Product Support Engineering Manager Marc Dubé is joined by Sebastien Rousseau, Product Lead for the Bell 429, to walk operators through the recently released Alert Service Bulletin concerning the main and tail rotor hydraulic servos on the Bell 429.This episode explains why the bulletin calls for a one-time inspection of the MCV driver rods, following a supplier notification regarding potential non-conforming components. Marc and Sebastien address the key questions operators have already raised—along with the ones Bell expects to hear. Topics include the reasoning behind the combined 800-hour / 24-month compliance window, guidance for aircraft already undergoing major inspections, and why operators should send servos through Bell rather than directly to the supplier.The discussion also covers expected turnaround times, how unexpected findings can affect lead time, and Bell’s recommendations to help operators minimize downtime.For full details, operators should always refer directly to the official Alert Service Bulletin. The full library of episodes is available to listen to on demandWe want to hear from you! - [email protected] help with your Bell helicopter? - [email protected]

Welcome to another episode of Vertical MRO Tech Talk presented by Bell.In this Bell Tech Talk episode, host Jon Gray is joined by Dawn Lehto and Tad Morley from Bell for an in-depth conversation on the real-world challenges and advancements of autopilot and avionics systems in modern rotorcraft.Drawing from years of hands-on field experience, Dawn and Tad break down common autopilot troubleshooting issues, including friction-related faults, system relearning challenges, and why so many problems stem from long gaps between failures. They explain why knowing how to navigate the manuals before issues arise can save valuable time in the hangar and reduce frustration in the field.The conversation also tackles one of the biggest misconceptions in maintenance—that avionics is harder than mechanical work. Dawn explains why it’s simply a different skill set, why good mechanics already have what it takes to succeed in avionics, and how continuous learning, networking, and system familiarity are the real keys to success.From best practices in maintenance and training to where fly-by-wire and future autopilot technologies are heading, this episode delivers practical insight for maintainers at every stage of their career.We want to hear from you! – [email protected] help with your Bell helicopter? Email us at [email protected] or visit https://www.bellflight.com/support/commercial. 

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS and in partnership with Vertical Magazine.In this, the second part of our two-part Vertical MRO Podcast series, hosts Jon Gray and Ronnie Ries sit down with Don Lockie of Aviation Resource Group, a seasoned expert in international shipping and logistics, to unpack the high-stakes world of moving aviation assets across the globe.Don shares his journey into the aviation industry and the lessons learned from decades of navigating complex logistics. From understanding unique customer needs to managing razor-thin margins, he explains why experience and specialized knowledge are critical when the cargo is an aircraft. The discussion covers the hidden risks of oversimplifying logistics, the importance of risk management, and why building trusted partnerships can make or break a mission.With real-world examples—including aircraft shipments and unexpected challenges—Don illustrates how innovative problem-solving, effective planning, and clear communication keep operations on track. Whether you’re managing fleet maintenance, overseeing parts supply, or coordinating large-scale aviation moves, this conversation delivers valuable insights into the logistics expertise required to succeed in today’s global aviation market.Don also contributed to an article on International Shipping for Vertical, which can be found here.Special thanks to our sponsors, Metro Aviation, Robinson Helicopter and Precision Aviation Group.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS and in partnership with Vertical Magazine.In this two-part Vertical MRO Podcast series, hosts Jon Gray and Ronnie Ries sit down with Don Lockie of Aviation Resource Group, a seasoned expert in international shipping and logistics, to unpack the high-stakes world of moving aviation assets across the globe.Don shares his journey into the aviation industry and the lessons learned from decades of navigating complex logistics. From understanding unique customer needs to managing razor-thin margins, he explains why experience and specialized knowledge are critical when the cargo is an aircraft. The discussion covers the hidden risks of oversimplifying logistics, the importance of risk management, and why building trusted partnerships can make or break a mission.With real-world examples—including aircraft shipments and unexpected challenges—Don illustrates how innovative problem-solving, effective planning, and clear communication keep operations on track. Whether you’re managing fleet maintenance, overseeing parts supply, or coordinating large-scale aviation moves, this conversation delivers valuable insights into the logistics expertise required to succeed in today’s global aviation market.Don also contributed to an article on International Shipping for Vertical, which can be found here.Special thanks to our sponsors, SAFE Structure Designs, Vertical Aviation International and Airbus.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Magazine.This special edition of the Vertical MRO Podcast brings you a fast-paced series of conversations recorded live at the 2025 Irving MRO Conference. Host Jon Gray and Producer David Kreutzkamp sit down with a wide range of voices—from operators and technicians to students, MRO leaders, and innovators—to capture the energy, challenges, and ideas shaping helicopter maintenance today.Across these mini-segments, you’ll hear insights on workforce development, training pipelines, culture building, leadership, parts support, real-world problem-solving, and what keeps people passionate about this MRO community year after year. Featured guests include Lewis University and Rising Aviation students, as well as team members from Leonardo, Leading Edge Aerospace, Ace Aeronautics, Camp Systems, SAFE Structure Designs, TurboLyft and also our friend Dr Kodey Bogart — each offering a unique perspective on where our industry is today and where it’s heading.Whether you were at the conference or experiencing it for the first time through this episode, this recap highlights the collaboration, passion, and shared mission that continue to drive helicopter maintenance forward.Special thanks to our sponsors, Rotorcraft Support Inc, Vertical Aviation International and Rotorcraft Repair & Manufacturing.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Magazine.In this episode of the Vertical MRO Podcast, hosts Jon Gray and Ronnie Ries sit down with Jamie Wood, the CEO and Founder of the bio-technology platform Autonomic.Jamie is changing the way people think and learn about their brains. Through neuroscience based products and cutting edge technologies, her mission is to elevate human potential by bringing personalized brain health solutions to the masses. During the conversation we explore the critical role of cognitive performance in aviation maintenance and operations. Jamie shares her work with aviation maintenance colleges and organizations, where she has built effective programs to help address burnout and improve focus and mental sharpness. Together, we unpack how fatigue, hydration, nutrition, and sleep directly affect safety and high performance in the hangar and beyond.This is a must-listen for anyone passionate about human performance, aviation safety, and creating an environment that empowers teams to thrive.Jamie’s work focuses on supporting driven individuals in high-demand environments that rely heavily on their cognitive abilities, this includes helicopter maintainers, executives, leaders, employees, athletes, and students. Jamie is a speaker, mentor, brain performance expert, and researcher. Having bootstrapped her brain performance technology company and brought a scientifically proven cognitive enhancement solution to market, Jamie understands the unique demands placed upon the brains of highly driven individuals in high-performance environments. Jamie has worked with some of the most exciting up and coming leaders in tech, gaming, extraction, marketing, student organizations, and big data. Her workshops and training programs are in North America's VCs, Accelerators and Academic Institutions.Jamie has led groundbreaking research studies looking at brain health in high-stress environments using Mobile EEG, and sits on the cutting edge of brain health technology working alongside world leading neuroscientists. She has worked with over 100 founders and is a sought after speaker for Fortune 500 companies and top tech conferences including the Vertical MRO Conference. Special thanks to our sponsors, Robinson Helicopter, Rotorcraft Support Inc and Airbus.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Magazine.In this two-part Vertical MRO Podcast series, hosts Jon Gray and Faith Ortega have an engaging conversation with Dale Neubauer, an airfame and powerplant (A&P) mechanic and CEO of HeliLadder; and Drew Benton Jr., owner of Helicopter Maintenance Solutions.During the conversation, our guests explore their journeys in the helicopter community. They discuss the professional challenges faced by helicopter technicians, the importance of teamwork and communication, and the critical nature of ensuring aircraft are airworthy.Dale talks about how his experiences in the helicopter air ambulance sector impacted his personal and professional life. He shares a personal story you won't want to miss that highlights the impact of maintenance on patient outcomes, and the lessons learned from both successes and failures in the field.Dale talks about the motivation for him and his wife and Susie to create and launch HeliLadder in 2015, starting from their garage with a shared vision to improve aircraft maintenance safety and efficiency. Dale’s 30 years of experience in aircraft maintenance provided the foundation for creating the world’s first modular and portable workstand. Driven by a passion for changing how maintenance is performed, Dale and Susie’s work at HeliLadder continues to prioritize safety, comfort, and quality. Dale’s background and commitment underscore the company’s mission to support safe, efficient, and reliable aircraft maintenance, making a tangible difference in the aviation industry through innovative solutions and unwavering dedication.Special thanks to our sponsors, Airbus, Metro Aviation and Rotorcraft Repair & Manufacturing.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Magazine.In this two-part Vertical MRO Podcast series, hosts Jon Gray and Faith Ortega have an engaging conversation with Dale Neubauer, an airfame and powerplant (A&P) mechanic and CEO of HeliLadder; and Drew Benton Jr., owner of Helicopter Maintenance Solutions.During the conversation, our guests explore their journeys in the helicopter community. They discuss the professional challenges faced by helicopter technicians, the importance of teamwork and communication, and the critical nature of ensuring aircraft are airworthy.Dale talks about how his experiences in the helicopter air ambulance sector impacted his personal and professional life. He shares a personal story you won't want to miss that highlights the impact of maintenance on patient outcomes, and the lessons learned from both successes and failures in the field.Dale talks about the motivation for him and his wife and Susie to create and launch HeliLadder in 2015, starting from their garage with a shared vision to improve aircraft maintenance safety and efficiency. Dale’s 30 years of experience in aircraft maintenance provided the foundation for creating the world’s first modular and portable workstand. Driven by a passion for changing how maintenance is performed, Dale and Susie’s work at HeliLadder continues to prioritize safety, comfort, and quality. Dale’s background and commitment underscore the company’s mission to support safe, efficient, and reliable aircraft maintenance, making a tangible difference in the aviation industry through innovative solutions and unwavering dedication.Special thanks to our sponsors, Vertical Aviation International, HeliLadder and Robinson Helicopter.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Magazine.The Vertical MRO Podcast recorded this special episode live from the Vertical Valor booth at APSCON, the Airborne Public Safety Association's annual conference in Phoenix, Arizona. Host Jon Gray is joined by guest host Jeff Ratkovic from the Hangar Z Podcast to honor the service of Matt Pagano, maintainer for the Riverside (California) Police Department Air Support Unit. Matt was recently recognized with the 2025 Airborne Public Safety Aviation Technical Specialist Award.The Technical Specialist Award is given to an individual whose aviation maintenance efforts for a law enforcement agency are performed extraordinarily well, above and beyond what is normally expected. Their efforts bring distinction to themselves, their department, and to the Airborne Public Safety Association. A central focus of the discussion is Riverside’s transition from the MD 500 helicopter to the Airbus H125 — a shift that has required Matt to prepare new facilities, adapt to evolving mission equipment, and lean on the broader helicopter community for support. Matt shares how mentorship, teamwork, and knowledge-sharing within the aviation industry have been essential in navigating this change.Together, Jon, Jeff, and Matt dive into the importance of building a culture of safety and trust, investing in tools and training, and recognizing the legacy of beloved aircraft like the MD 500. Special thanks to our sponsors, Vertical Aviation International, Robinson Helicopter and SAFE Structure Designs.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Magazine.In this special recap episode of the Vertical MRO Podcast, hosts Jon Gray and Howie Murray, along with producer David Kreutzkamp, take listeners inside the inaugural Vertical MRO Conference in Kelowna, British Columbia. This first-of-its-kind gathering brought together more than 500 rotorcraft professionals to share knowledge, strengthen connections, and celebrate the passion that drives the helicopter maintenance community.Recorded live at the event, this episode features highlights from 12 on-site mini-interviews that capture the excitement, collaboration, and inspiration of the conference. From discussions on mentorship and recruiting the next generation of AMEs, to the growing role of social media in connecting the maintenance community, the episode showcases the voices and insights that made the event unforgettable.With 30+ FAA-approved educational sessions, hands-on workshops, and a strong focus on community, the Kelowna conference marked the beginning of a movement for the MRO industry.If you missed Kelowna, don’t worry — the Vertical MRO Conference is heading next to Irving, Texas, November 10–12, 2025. Spots are filling fast, so REGISTER NOW and be part of the next chapter in shaping the future of rotorcraft maintenance.Special thanks to our sponsors, Airbus, Precision Aviation Group and Metro Aviation.

Welcome to another episode of Vertical MRO Tech Talk presented by Bell.In this special episode of Bell Tech Talk, Mark Dube and Tim Doucet sit down with our host Jon Gray to explore the critical role of health and usage monitoring systems (HUMS) in a growing number of Bell helicopters. From their early development to today’s miniaturized, data-driven technology, HUMS have evolved into a cornerstone of helicopter safety and maintenance.Our conversation highlights how predictive maintenance, powered by HUMS, helps operators prevent potential failures, improve efficiency, and enhance overall safety. Mark and Tim share real-world success stories, discuss the impact of regulatory changes, and explain why data quality is essential to getting the most from these systems.Whether you’re an operator considering HUMS implementation or simply curious about how technology is reshaping aviation safety, this episode offers insights into why HUMS are not just about maintenance—they’re about protecting lives.We want to hear from you! – [email protected] help with your Bell helicopter? Email us at [email protected] or visit https://www.bellflight.com/support/commercial. 

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Magazine.In this two-part Vertical MRO Podcast series, Jon Gray sits down with Zina Hullings, management analyst at the Ontario (California) Police Department Air Support Unit; and Eric Weidner, who was Ontario PD Air Support commander before retiring in 2016.Zina is recipient of the prestigious Blades of Valor Recognition of Service, Courage, and Flight Award, an honor that celebrates 20 extraordinary professionals in the fields of aviation, helicopter emergency medical services, and public safety, who have demonstrated outstanding courage, innovation, leadership, and unwavering commitment to saving lives. Zina has had a transformative impact on operations within her unit. Her deep understanding of aircraft capabilities, maintenance programs, and operational needs, allows her to effectively bridge the gap between technical requirements and mission demands. She has been instrumental in managing the acquisition and integration of new aircraft technologies, which have significantly enhanced safety, efficiency, and mission effectiveness.Despite having no initial aviation background, Zina’s proactive approach to learning about airframes, maintenance programs, and aircrew operations, has empowered her to oversee complex aircraft procurement efforts, including the purchase of multiple aircraft and upcoming additions.Her leadership ensures maintenance operations run smoothly, aircraft are equipped with the latest technology, and all operational gaps are identified and addressed.Her ability to coordinate with various departments and stakeholders, while maintaining a focus on safety and performance, has elevated the standards of the entire unit. Through her meticulous management and dedication, Zina has set a new standard for operational readiness.Be sure to look for additional podcasts on the Vertical HeliCASTS platform and articles in Vertical Valor magazine highlighting the other 19 incredible Blades of Valor Award recipients. These individuals exemplify the courage, innovation, and leadership that define the very best in aerospace and public safety aviation.Special thanks to our sponsors, Robinson Helicopter, Vertical Aviation International and Anodyne Electronics Manufacturing.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Magazine.In this two-part Vertical MRO Podcast series, Jon Gray sits down with Zina Hullings, management analyst at the Ontario (California) Police Department Air Support Unit; and Eric Weidner, who was Ontario PD Air Support commander before retiring in 2016.Zina is recipient of the prestigious Blades of Valor Recognition of Service, Courage, and Flight Award, an honor that celebrates 20 extraordinary professionals in the fields of aviation, helicopter emergency medical services, and public safety, who have demonstrated outstanding courage, innovation, leadership, and unwavering commitment to saving lives.  Zina has had a transformative impact on operations within her unit. Her deep understanding of aircraft capabilities, maintenance programs, and operational needs, allows her to effectively bridge the gap between technical requirements and mission demands. She has been instrumental in managing the acquisition and integration of new aircraft technologies, which have significantly enhanced safety, efficiency, and mission effectiveness.Despite having no initial aviation background, Zina’s proactive approach to learning about airframes, maintenance programs, and aircrew operations, has empowered her to oversee complex aircraft procurement efforts, including the purchase of multiple aircraft and upcoming additions. Her leadership ensures maintenance operations run smoothly, aircraft are equipped with the latest technology, and all operational gaps are identified and addressed.Her ability to coordinate with various departments and stakeholders, while maintaining a focus on safety and performance, has elevated the standards of the entire unit. Through her meticulous management and dedication, Zina has set a new standard for operational readiness.Be sure to look for additional podcasts on the Vertical HeliCASTS platform and articles in Vertical Valor magazine highlighting the other 19 incredible Blades of Valor Award recipients. These individuals exemplify the courage, innovation, and leadership that define the very best in aerospace and public safety aviation.Special thanks to our sponsors, SAFE Structure Designs, Airbus and Precision Aviation Group.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Magazine.In this episode of the Vertical MRO Podcast, host Jon Gray speaks with Adam Garcia, a helicopter maintenance professional whose career spans nearly five decades. Adam’s aviation journey began with a life-saving helicopter ride in his youth and carried him through a long and distinguished career in both military and public safety aviation.Adam served with the prestigious 160th Special Operations Aviation Regiment, where he honed his technical and leadership skills in some of the most challenging environments. Later, he transitioned into public safety aviation, where he became a driving force in the San Antonio Police Department’s E.A.G.L.E. Helicopter Unit. There, he was instrumental in building and shaping the program, influencing every aspect of its development — from maintenance operations and aircraft readiness to training, team culture, and even honoring fallen officers through meaningful aircraft markings.In this conversation, Adam reflects on the evolution of aircraft technology, the challenges of adapting to modern avionics and digital tools, and the importance of strong leadership in aviation maintenance. As he nears retirement, he shares valuable lessons learned, advice for future leaders, and his perspective on what it takes to keep aviation teams safe, effective, and mission-ready.Join us for an inspiring look at nearly 50 years of service, innovation, and leadership, in helicopter maintenance.Special thanks to our sponsors, Rotorcraft Support Inc, Robinson Helicopter and Rotorcraft Repair & Manufacturing.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Magazine.In this episode of the Vertical MRO Podcast, host Jon Gray speaks with Adam Garcia, a helicopter maintenance professional whose career spans nearly five decades. Adam’s aviation journey began with a life-saving helicopter ride in his youth and carried him through a long and distinguished career in both military and public safety aviation.Adam served with the prestigious 160th Special Operations Aviation Regiment, where he honed his technical and leadership skills in some of the most challenging environments. Later, he transitioned into public safety aviation, where he became a driving force in the San Antonio Police Department’s E.A.G.L.E. Helicopter Unit. There, he was instrumental in building and shaping the program, influencing every aspect of its development — from maintenance operations and aircraft readiness to training, team culture, and even honoring fallen officers through meaningful aircraft markings.In this conversation, Adam reflects on the evolution of aircraft technology, the challenges of adapting to modern avionics and digital tools, and the importance of strong leadership in aviation maintenance. As he nears retirement, he shares valuable lessons learned, advice for future leaders, and his perspective on what it takes to keep aviation teams safe, effective, and mission-ready.Join us for an inspiring look at nearly 50 years of service, innovation, and leadership, in helicopter maintenance.Special thanks to our sponsors, Airbus, Metro Aviation and HeliLadder.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Magazine.In this episode, hosts Jon Gray and David Kreutzkamp sit down with MHM Publishing co-founder and co-publisher Linda Reyno, and Leslie Ferry, MHM Publishing’s event director, to give exciting updates on the Vertical MRO Conferences. These events are right around the corner, being held in Kelowna, British Columbia, at the KF Centre for Excellence from Oct. 7 to 9; and in Irving, Texas, at the Irving Convention Center, from Nov 10 to 12.This is a conference, not a tradeshow. We are gathering this very important community from the helicopter industry to focus on education and networking. This is not about selling anything—it’s about promoting the rotorcraft  maintenance, repair and overhaul (MRO) community. During the recording we focus on updates surrounding the educational offerings, networking opportunities, and locations for the Vertical MRO Conference. We also have an opportunity to address the critical shortage of maintainers in the industry and emphasize the need for community engagement and participation to help inspire the next generation of helicopter maintenance professionals.Special thanks to our sponsors, Precision Aviation Group and Airbus.