This Is IOM podcast artwork

PODCAST · education

This Is IOM

A podcast from the U.S. Chamber of Commerce Institute for Organization Management. This show is a chance to get to know the stakeholders that make Institute possible.

  1. 38

    23 Years to the Day: A Farewell to Raymond P. Towle, IOM, CAE

    After 23 years to the day, exactly 100 Institute sites, 60 BeReal’s (including today’s!), it's time to say goodbye to one of the most dedicated champions Institute for Organization Management has ever had — Raymond P. Towle, IOM, CAE. Before he walks out the door on his very last day at the U.S. Chamber of Commerce, IOM Staff member and host Cici sits down with Raymond for a proper retirement send-off.In this episode, we're reflecting, celebrating, and yes — getting a few things on the record. From his first Institute site and the creation of the IOM recognition, to staff dinners at Tornado Steak House, Raymondisms, and the three questions he's carried with him throughout his career — we cover the moments, the memories, and the legacy that have defined 23 years of service to this program and this industry.Raymond, you have been the heart and soul of Institute — and of this team — for longer than some of us have been in the workforce. The nonprofit professionals you've impacted will carry that forward long after today. We know where to find you — on the pickleball court. Host: Cici Francisco, IOM, CDPGuest: Raymond P. Towle, IOM, CAE If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedIn

  2. 37

    Exit Interview: Nathan Graham

    After 4 years, 37 episodes, and more edits than he'd like to admit, it's time to say goodbye to the mastermind behind This Is IOM —Nathan Graham. Before he hands over the mic and moves on to a new role at the U.S. Chamber, IOM Staff member and new host Cici puts him in the hot seat for one final exit interview.In this episode, we're reflecting, reviewing, and laughing our way through it all — from the origin story of the podcast and the vision behind it, to behind-the-scenes staff moments, the infamous lost episode, and what Nathan is most proud of from his time at IOM. We also get into his work on the curriculum refresh, his favorite guests, lessons learned the hard way, and what's next — including his new role as IOM faculty teaching C360 Culture of Innovation.Buddy, you've been the heart of IOM for four years. Cheers to you, Nathan — and all the best today and for a better tomorrow.Host: Cici Francisco, IOM, CDPGuest: Nathan D. Graham, IOMIf you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected] Socials Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedIn

  3. 36

    2026 Winter Institute Recap with Kathi, T.J., & Tia

    The conversation delves into the Winter Institute experiences of the attendees and Board of Regents' chair, highlighting the impact of the Institute curriculum, memorable experiences, building connections, and the role of the chair at the Winter Institute site.GuestsKathi Roetter, IOMT.J. Holmes, IOMTia Stone, IOMIf you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedIn

  4. 35

    From Us to You: The Institute Holiday Spectacular 2025

    Ho ho hold onto your hats! "Father Quizmas" (aka Nathan Graham, IOM) has arrived to pit the Institute team against one another in the ultimate holiday trivia showdown. Join Senior Director Karyn MacRae, IOM, CAE, CMP, Senior Manager Cici Francisco, IOM, CDP, and the newest team member Sam Kolb as they face off in a competition of the mind.From obscure Institute curriculum codes and volunteer organizations to Taylor Swift trivia and streaming service parent companies: no topic is safe. Will the team crumble under the pressure, or will they prove they know the program inside and out? Tune in for the laughs, the friendly rivalry, and to find out who takes home the title of Holiday Champion!If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  5. 34

    AI, Ethics, & The Trust Gap with Jim Johnson

    As Chambers of Commerce and Trade Associations race to adopt new Artificial Intelligence tools, they face a critical question: How do we balance efficiency with the public trust we’ve spent decades building?In this episode, Nathan sits down with Jim Johnson, IOM, CCE, President & CEO of the Pearland Chamber of Commerce and Institute faculty member on technology and ethics. Just in time for Thanksgiving, they discuss how to be thankful for the speed of AI while remaining vigilant about the "hallucinations" and ethical pitfalls that come with it.You’ll learn:The Trust Factor: Why relying on AI for unverified information can dismantle an organization's credibility.Practical Use Cases: How the Pearland Chamber uses tools like Google AI Studio for voicemail updates and NotebookLM to summarize 5-hour City Council meetings.Policy Drift: The danger of letting AI override established organizational policies (and how to handle AI bots invading your Zoom meetings).The "Validation Loop": Why we love that AI agrees with our bad ideas, and how to push past it.Next Gen Ethics: Navigating deepfakes and AI integrity with your team and your family.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  6. 33

    The Governance Navigation System with Kelle Marsalis & Joseph Jones

    In this episode, we delve into the crucial topic of non-profit governance, leadership, and the art of sustaining your mission. We explore the delicate balance a board must strike between strategic oversight and operational management, discussing effective practices for cultivating a high-performing board that truly drives the organization forward.Our guests, experienced leaders Joseph Jones, IOM and Kelle Marsalis, IOM, CCE, share their insightful perspectives from both the staff and board-member chairs, drawing on years of experience in the non-profit sector.We discuss:The Critical Role of the Board: How to balance providing strategic direction without overstepping into the day-to-day management of the staff.Measuring True Success: Moving beyond the budget to identify effective KPIs and metrics that truly gauge an organization's health and progress toward long-term goals.Recruitment for Diversity of Thought: Strategies for actively seeking and integrating a wide array of perspectives to future-proof the board and avoid a "popularity contest."The CEO-Board Chair Partnership: Why open communication and mutual respect are non-negotiable for a healthy and productive organization.The Governance Challenge on the Horizon: Addressing issues like turnover, complacency, and generational shifts in leadership and membership.This episode is essential listening for anyone involved in the leadership and management of non-profits, associations, and chambers seeking to build agile and effective governance structures that uphold their core values.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  7. 32

    Reflections from the Podium: 2025 Summer Site Graduate Recap

    What is the Institute for Organization Management (IOM) experience really like? In this special episode, Nathan sits down with four recent graduates who share a unique honor: they were all chosen to be the graduation speaker for their respective classes at the Northeast, Midwest, and Southeast sites.Join this candid conversation with:Carla Young, IOM, from the Greater Bethesda Chamber of CommerceKyle Oppenhuizen, IOM, from the Greater Des Moines PartnershipKyle Sheldon, IOM, from Chambers for Innovation and Clean EnergySam Mashburn, IOM, from the Shoals Chamber of CommerceListen as they pull back the curtain on their #IOMJourney, discussing everything from what first inspired them to sign up to their most cherished memories. You'll hear about the deep connections, the powerful faculty members who shaped their careers, and the distinct culture of each site.They also explore how IOM fundamentally changed their perspective on being an association and chamber professional and reveal what inspired them to accept the honor of speaking on behalf of their graduating class. Whether you're a prospective student, a current attendee, or a seasoned alum, this episode is a heartfelt look at the professional growth and lifelong friendships forged at Institute.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  8. 31

    Aligning Money with Mission: Non-Dues Revenue Strategies for Associations & Chambers with Avi Olitzky

    In this episode of IOM, we delve into the crucial topic of non-dues revenue for associations and chambers. We explore why reliance on membership dues alone is becoming increasingly unsustainable and discuss effective strategies for diversifying revenue streams while staying true to an organization's mission. Our guest expert, Avi Olitzky, President and Principal Consultant of Olitzky Consulting Group, shares his insightful perspective, drawing parallels between the challenges faced by houses of worship and similar organizations. We discuss:The shift from obligation to benefit-based membership: Why members are leaving and how to address it.The importance of aligning non-dues revenue with mission: Avoiding the "business of being in business" trap.Strategic vs. tactical approaches to non-dues revenue: Focus on long-term vision, not just quick fixes.Building a cross-functional discovery team: The power of diverse perspectives.Balancing innovation and risk management: The "Three B's" of non-dues revenue: Bonus, Balance, and Basis.Ethical considerations in non-dues revenue: Avoiding conflicts of interest and ensuring transparency.Future trends in non-dues revenue: Including the emergence of incubation and equity sharing models.This episode is essential listening for anyone involved in the leadership and management of associations, chambers, and similar organizations seeking to build sustainable financial models that reflect their core values.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  9. 30

    Personality Hire: The Authentic Judd - A Conversation on Leadership and Life

    This week on the show, we're getting to know Judd Wilson, IOM, from the Community Development Foundation in Mississippi. Judd shares his unique journey from pharmaceutical sales to non-profit work, revealing the surprising path that led him to his current role. He discusses the challenges and rewards of his work, the importance of servant leadership, and how he brings his authentic self to the job. We also delve into his passion for music, his impressive bow tie collection (yes, really!), and his advice for young professionals. Hear an inspiring story of career change and a glimpse into the personality behind the bow tie!If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  10. 29

    #MyIOMJourney: Institute Curriculum Committee

    Time for some background knowledge. There is a lot that goes into making Institute well…Institute. It can be like planning a conference and a small college all at the same time. However, we on the Institute team are not alone in our endeavor to educate in nonprofit management. One of the most vital components to the whole system is an often unsung group of volunteers who help develop the curriculum being taught in the classroom. It is their job to stay apprised of industry shifts not only for the survival of their organization, but the continuation of Institute as well. So, today we are going to do something a little bit different, and that is to air the first part in our #MyIOMJourney series. We have posted some these clips on our social media over the past couple of days, but here are the full interviews that my colleague Cici Francisco, IOM, CDP did with some members of the Institute Curriculum Committee. First up will be Christine Kennedy, IOM, CCE , then we will go to Allison Walden, IOM, CCE after that is Bob Rohrlack, IOM, CCE and we will finish up Zach Giglio We will be doing more of these episodes with some of our other volunteers in the weeks and months to come. So, sit back, relax, and enjoy…or really do what ever you want. It’s your IOM journey.  Im Nathan Graham, and This Is IOM. If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  11. 28

    Personality Hire with Kathy Duck

    Every time I mention the name of this series in a staff meeting, I always get a laugh or an eye roll. Why? Is it because typically calling someone a personality hire  is an insult. Probably…but I’m sure no one will forget the name. So. Who really wins here... That’s right. It’s me.So, who is the winner of the personality hire crown this time? It would be Kathy Duck, IOM from the O’Fallon Chamber of Commerce and Industries in Missouri. When going through the list of available people, I saw Kathy and immediately realized I had not taken the time to get to know her and her story properly. So, this is not only a podcast episode, but a way to make up for my lack of manners.So, let’s get to my apology tour and get started. I’m Nathan Graham and this is IOM.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  12. 27

    Disaster Relief with Vanessa Bennett

    What do you define as a disaster? And…what disasters has your community faced? We’ve all become accustomed to the images of different disasters impacting our country and the world at large. Wildfires out west, tornados in the plains, and hurricanes in the Deep South, plus many others. The last one is what I want to stay on, hurricanes in the Deep South. Now, as someone who grew up in Georgia. We are always aware of the next hurricane, not as much as our neighbors in Florida, but just enough to keep us on our toes.However, inland Tennessee is not a place where you talk about severe hurricanes as much. But last year, Tennessee and North Carolina became a heavy topic of discussion when Hurricane Helene tore through the Deep South and left behind a path of destruction. That’s where I want to start with my interview today with Vanessa Bennett, IOM, TNCCE, Chief Operations Officer for the Kingsport Chamber in you guessed it, Tennessee. I wanna see how the Kingsport Chamber’s role blossomed during a not so common disaster and how they are learning for the future.If you wanna learn more about how to help those facing different disasters, feel free to head over to https://www.uschamberfoundation.org/disasters.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  13. 26

    Personality Hire with Ashley Walton

    The term personality hire is commonly used in a negative context. Typically used to describe someone who was hired because they are really nice, or funny, or have great hair (like myself) Wait….I’ll save the existential crisis for later, but for this series: I’m highlighting our volunteers that we want to get to know because they are great volunteers. I am just one for thought provoking marketing.So, who did I get to interview, who is the personality hire this time? It is Ashley Walton, IOM, Operations Director for the Greater Washington Society of CPAs. I wanna know what makes Ashley… well Ashley.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  14. 25

    2025 Winter Recap with Rudy Flores & Crystal Tilton

    This is IOM, the official podcast of recapping Winter Institute. Im your friend, Nathan Graham, Associate Manager for Institute. This podcast is a window into what makes Institute possible. My guests today are  Rudy Flores, IOM from the Lincoln Squares-Ravenswood Chamber of Commerce and Crystal Hilton, IOM from the Foster City Chamber of Commerce. In this episode, we take a look back at 2025 Winter Institute. So, let’s get to it, Rudy and Crystal, welcome to the show.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  15. 24

    Artificial Intelligence with Jeanne Sheehy

    This is IOM, the official podcast of intelligence with artificial flavoring. Im your friend, Nathan Graham, Associate Manager for Institute. This podcast is a window into what makes Institute possible. My guest today is Jeanne Sheehy, MBA, Chief Marketing Officer at Bostrom. In this episode, we’re talking about AI. I will say, I was ambivalent to doing this episode, not because of the guest because Jeanne is amazing. But because of talking about AI as a concept without being able to demonstrate it. The real theme of the episode is more of a pep talk to those who are they themselves… ambivalent about AI in general.  So, let’s get to it, Jeanne, welcome to the show.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  16. 23

    Institute Holiday Spectacular

    The official podcast of holiday cheer. Today, Stephanie Parton, IOM, CAE, and Angie Whitcomb, IOM (Hospitality Minnesota) interview each other about being the chair of the Institute Board of Trustees.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  17. 22

    Ethics with Jim, Matt, & Nathan

    This Is IOM…the official podcast of good clean ethical living. Im your friend, Nathan Graham, Associate Manager for Institute. This podcast is your window in what makes Institute... Institute. Today, we are talking about ethics. While this might sound like the philosophy seminar you tried to skip out on in college, I'm going to go ahead and dispel of those rumors. For our very practical discussion, I sat down with Matt McCormick, IOM, CCE from the Columbia Chamber of Commerce in Missouri and Jim Johnson, IOM, CCE from the Pearland Chamber of Commerce in Texas. So, let’s get to it…Jim and Matt welcome to the show.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedIn

  18. 21

    Non-Dues Revenue with Jim, Scott, Timmy, Brad, & Nathan

    This Is IOM…the official podcast of diversifying your revenue stream. We have a two-part episode today with a focus on insurance for the first half and an overall discussion of non-dues revenue to close us out. For first section, our guests are Jim Skelton from the Tennessee Chamber of Commerce & Industry, Scott Colby from the Ohio Chamber of Commerce, and Timmy Bennett from MetLife. For the general discussion on non-dues revenue, Brad Lacy, IOM, CCE from the Conway Area Chamber of Commerce in Arkansas will provide his expertise. This episode is brought to you by our partners at MetLife. Find out more about their products & services by visiting https://www.metlife.com/.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  19. 20

    Community & Economic Development with Chris, Jeremy, & Nathan

    This Is IOM, the flagship podcast of the U.S. Chamber of Commerce Institute for Organization Management. Im your friend, Nathan Graham, Associate Manager Extordinaire. Our topic today focuses on community & economic development. For this discussion, I have enlisted 2 of Institute’s finest. Those 2 being Chris Romer, IOM from the Vail Valley Partnership and Jeremy Arthur, IOM, CCE from the Government and Economic Development Institute at Auburn University. So, let’s get to it, Chris and Jeremy, welcome to the show.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  20. 19

    2024 Northeast Wrap-Up with Nicole, Nina, & Stephanie

    This is IOM, the flagship podcast of the final Institute site of the summer. Im your friend, Nathan Graham, Associate Manager for Institute. Our window into how the program works takes us to up to Villanova, Pennsylvania. To get the best perspective from Northeast, we have Nina DeAngelo, IOM from the Mid-America Veterans Museum and Nicole Stephenson, IOM from the Main Line Chamber of Commerce. To interview today, we have our Board of Trustees chair Stephanie Parton, IOM, CAE. So… let’s get to it; Nicole and Nina, welcome to the show.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  21. 18

    2024 Southeast Wrap-Up with Stephanie, Nicholas, & Josh

    This is IOM, the flagship podcast of split interviews about Southeast Institute. Im your friend, Nathan Graham. Associate Manager for Institute. Our window into how Institute works takes us to Athens, GA. More specifically, talking about the site that was with our two graduation speakers. Nicholas Glover, IOM serves as the Vice President of Build to Zero at the Environmental Defense Fund and Josh Suitor, IOM is the Chief Executive Officer of The Chamber of St. Matthews in Louisville, Kentucky. Our Board of Trustees Chair and host extraordinaire Stephanie Parton, IOM, CAE interviewed our guests separately. So let’s get to it…Nicholas and Josh welcome to the show.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  22. 17

    2024 Midwest Wrap-Up with Stephanie, Cici, Lily, & Lisa

    This is IOM, the flagship podcast of talking about something that happened months ago. I’m your friend, Nathan Graham, Associate Manager for Institute. Our topic for the first of three wrap-up podcasts has been described by many as the best way to start off the summer. That being Midwest Institute. Our hosts and guests today are:Stephanie Parton, IOM, CAE (Indiana CPAs Society)Cecilly "Cici" Francisco, IOM, CDP (U.S. Chamber of Commerce)Lily White, IOM (Columbia MO Chamber of Commerce)Lisa Hermes, IOM, CCE (McKinney Chamber of Commerce)If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  23. 16

    LIVE from Southeast Institute with Anissa, Jeremy, & Nathan

    This is IOM, the flagship podcast of Southeast Institute. Im your friend, Nathan Graham, Associate Manager for Institute. This podcast is a window into what makes Institute possible. And we have no clearer window than our guests from our Southeast LIVE podcast. I was joined by Anissa Starnes, IOM, Chief Impact Officer for YGM Total Resource Campaigns and Jeremy Arthur, IOM, CCE from the Government and Economic Development Institute at Auburn University. This conversation was just a chance to get to know Anissa, Jeremy, and the Southeast site overall. Be prepared for the audio to sound a little bit different than normal as we were recording in front of a live audience. With all that out of the way, onto the show.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  24. 15

    Volunteer Development with Anissa & Nathan

    This is IOM, the flagship podcast of summer professional development. Im your friend, Nathan Graham, Associate Manager for Institute. This podcast is a window into what makes Institute possible. My guest today is the Chief Impact Officer of YGM Total Resource Campaigns Anissa Starnes, IOM. I am talking to her today about different facets of Volunteer Development and why it is important for organizations to care about their volunteers. So, let’s get into it. Anissa Starnes, welcome to the podcast. If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  25. 14

    Workforce Development with David, Christine, & Nathan

    This is IOM, the flag ship podcast of recording the intro and outro outdoors. Seriously, if you have the chance to go outside, take it. Im your friend, Nathan Graham, Associate Manager for Institute. This podcast is a window into what makes Institute possible. Today, we have an amazing conversation over Workforce Development. For this discussion, I have brought in our top notch volunteers. Christine Kennedy, IOM, CCE is the Chief Operating Officer and Executive Vice President of the Lynchburg Regional Business Alliance in Virginia and David Bradley, IOM is the President & CEO of the Athens Area Chamber of Commerce in Georgia. David and Christine, welcome to the podcast.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  26. 13

    Volunteer Development with Karyn, Desiree, Vanessa, & Ashley

    This is IOM, the flagship podcast of giving the hosting job to your boss just see what would happen. No shock here, it was a good idea. I'm your friend, Nathan Graham, Associate Manager for Institute. Also, of no shock to you, this podcast is a window into what makes Institute possible. Our conversation today focuses on the ever-important topic of Volunteer Development. To do the conversation justice, we assembled a panel of our own volunteers: Desiree Bennyoff, IOM, CCE, ACE, of the Edwardsville/Glen Carbon Chamber of Commerce, Vanessa Bennett, IOM, TNCCE, of the Kingsport Chamber, and Ashley Fearn, IOM of the Greater Washington Society of CPA's. All of this will be hosted by my boss, Senior Director of Institute, Karyn K. MacRae, IOM, CAE, CMP. Now that the pleasantries are over with, let's get onto the show.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  27. 12

    The Challenges to Diversity, Equity, & Inclusion with Kelle, Tony, & Nathan

    This Is IOM, the flagship podcast of getting outside during your lunch break. No, really, you should do that. Im your friend, Nathan Graham, Senior Coordinator for Institute. As you know, this show is a window into what makes Institute possible. Today, we are talking about Diversity, Equity, & Inclusion. More specifically the institutional challenges to implementing substantial policies around diversity, equity, and inclusion. This episode was inspired by numerous conversations I’ve had with Kelle Marsalis, IOM, CCE from the Plano Chamber in Texas, So, Ive invited her along with Tony Vedda, IOM, CCE from the North Texas LGBT Chamber of Commerce. The conversation doesn’t disappoint, so let’s get into it.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  28. 11

    2024 Winter Wrap-Up with Josh, Terry, Britain, & Nathan

    This Is IOM, The flagship podcast of being in Arizona in January (For some reason, it was still cold). Im your friend, Nathan Graham, Senior Coordinator for Institute. As you know, this is the podcast that highlights the people that make Institute possible. For today, we have our 2024 Winter Institute Wrap-Up Spectacular with an all-star list of guests. Due to some scheduling, we had to break the interview into two parts, the first part is with 2024 Winter Institute Board Chair Josh Driskell, IOM from the Broken Arrow Chamber of Commerce in Oklahoma and Terry Baker, newly minted IOM from the Society of American Foresters in Washington D.C. For part 2, the fun doesn’t stop as we have another newly graduated IOM in Britain Walker from the Tulsa Regional Chamber in Oklahoma. A jam packed episode to recap the site that was. Let’s get to it.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  29. 10

    LIVE from Winter Institute with Gary, Megan, & Nathan

    This Is IOM Live, well technically...we started this year with a LIVE podcast episode straight from our Winter site in Tucson, Arizona. I had the pleasure of interviewing Megan Lucas, IOM, CCE, CEcD from the Lynchburg Regional Business Alliance in Virginia and Gary Troutman, IOM from the Greater Hot Springs Chamber in Arkansas. The audio will sound different as it was recorded live from the Marriott Ballroom. This is the first time we have ever done something like this, so let us know if you want  to keep it around. Now, onto the show.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookX: Institute (@IOMeducates) / TwitterInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  30. 9

    Membership with Mark & Nathan

    Our End of the Year special is over Membership. For that discussion, I have enlisted Mark Field, IOM, CCE, Vice President of Chamber Development at the Knoxville Chamber in Tennessee.   If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookX: Institute (@IOMeducates) / TwitterInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  31. 8

    Government Affairs with Kelle & Bob

    Our Thanksgiving special is over Government Affairs. For that discussion, I have enlisted our Past Chair of the Institute Board of Trustees and President & CEO of the Plano Chamber Kelle Marsalis, IOM, CCE and Bob Rohrlack, IOM, CCE, DBA, President & CEO of the Tampa Bay Chamber.  If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookX: Institute (@IOMeducates) / TwitterInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  32. 7

    Workforce Development with Rudy, Niki, & Adrian

    We’re going to end off the month of October with a very in-depth discussion over Workforce Development. For the discussion today, I have enlisted a powerhouse team. Our first time host is Rudy Flores, IOM, President and CEO of the Lincoln Square Ravenswood Chamber of Commerce in Chicago, Illinois. And for our panel, we have Niki DaSilva, Senior Director from the U.S. Chamber of Commerce Foundation Center for Education & Workforce and Adrian Cain, IOM, CCE, CFRE from the Charleston Homebuilders Association. If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookX: Institute (@IOMeducates) / TwitterInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  33. 6

    Storytelling (Media, Marketing, & Communications) with Karyn & Nathan

    Today, I took on the ultimate challenge of interviewing my boss Karyn K. MacRae, IOM, CAE, CMP, Senior Director of Institute. The story behind Institute is important and a lot of the inspiration behind this episode is based on the most recent webinar we did regarding storytelling from Institute faculty member and Henry County Chamber of Commerce President & CEO Joseph Henning, IOM, CAE. So, let’s get to the real question, will I have a job after interviewing my boss? If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookTwitter: Institute (@IOMeducates) / TwitterInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  34. 5

    2023 Northeast Wrap-Up with Kate, Mary, Beth, & Nathan

    This month, it is Nathan in the hosting chair talking to Kate Conroy, IOM from the New Jersey Business & Industry Association along with newly minted IOMs Mary Griffin from the African American Chamber of Commerce of New Jersey & Beth Kitchings from the Mississippi Economic Council. The conversation today focuses the great memories made at Northeast. So, lets get to it.If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookTwitter: Institute (@IOMeducates) / TwitterInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  35. 4

    2023 Southeast Wrap-Up with Kelle, Henry, Ashley, & Melissa

    This month,we have our Board of Trustees chair, Kelle Marsalis, IOM, CCE leading a panel consisting of Henry Florsheim, IOM, Director of the Cedar Hill Economic Development Corporation and newly minted Institute graduates Melissa Lee, IOM, Operations  Director of the Forsyth-Monroe County Chamber of Commerce & Ashley Miller, IOM, Executive Director of the Ashburn-Turner County Chamber of Commerce. With the recent conclusion of 2023 Southeast Institute, Kelle, Henry, Melissa and Ashley reminisce over the site that was. So let's get to it. If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookTwitter: Institute (@IOMeducates) / TwitterInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  36. 3

    2023 Midwest Wrap-Up with Kelle, Katie, & Jason

    This month,we have our returning champion host and Board of Trustees chair, Kelle Marsalis, IOM, CCE (President/CERO of the Plano Chamber) leading a panel consisting of Jason Ball, IOM, CeCD, President & CEO of the Lincoln Chamber of Commerce and newly minted Institute graduate Katie Haas, IOM, ACE Membership Director of the Edwardsville/Glen Carbon Chamber of Commerce. With the recent conclusion of 2023 Midwest Institute, Kelle, Jason, and Katie reminisce over the site that was. So let's get to It…Kelle, Jason, & Katie take It away.  If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookTwitter: Institute (@IOMeducates) / TwitterInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  37. 2

    Foundations with Dave & Nathan

    Summer is in the air and we are talking Foundations. Today, Nathan is joined by Dave Adkisson, CCE to talk about the ins and outs of Foundations. Dave Adkisson is the retired CEO of the Kentucky Chamber. A veteran chamber executive and former mayor, Dave Adkisson, CCE, served as the CEO of three chambers: his hometown chamber in Owensboro, KY; the metro Birmingham (AL) Regional Chamber and the Kentucky (state) Chamber.  On the national level, he served as the 2010 chairman of the board of the Association of Chamber of Commerce Executives (ACCE), was the 2014 chairman of the board of the Council of State Chambers (COSC), was a founder of the national State Chamber Policy Center, served six years on the board of the U. S. Chamber and served as the chairman of the U.S. Chamber’s education policy committee.  He is a past chair of the ACCE Foundation.  Together, he spent more than 30 years in the chamber field. His resume screams experience, so let's talk about that with him.If you like what you hear and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookTwitter: Institute (@IOMeducates) / TwitterInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  38. 1

    Governance with Kate & Claire

    Welcome to the second episode of This Is IOM. This episode involves a conversation between Kate Conroy, IOM Vice President of Strategic Partnerships for the New Jersey Business & Industry Association and Claire Louder, IOM, CAE, MPP, President of Louder Non-Profit Strategies. As you’ll hear, both Kate and Claire have a lot of experience with the program given that Kate is the current Board chair for the Northeast site and Claire is a former member of the Northeast board. Today’s conversation is over Governance, an important and commonly overlooked topic for many organizations. This conversation gets into all the nitty gritty details.If you like what you hear and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookTwitter: Institute (@IOMeducates) / TwitterInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

  39. 0

    Leadership & Management with Kelle & Morri

    Welcome to the first episode of "This Is IOM." To get us started, we have a dining room table conversation between the President & CEO of the Plano Chamber of Commerce & Institute Board Chair Kelle Marsalis, IOM, CCE and the President & CEO of the Lake Guntersville Chamber of Commerce & Institute Curriculum Committee Chair Morri Yancy, IOM. The conversation overall is about leadership & management. If you like what you hear and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonprofit professionals.  You can find more information about Institute at our website: Institute for Organization Management – A Program of the U.S. Chamber of Commerce (uschamber.com)If you have any questions, please email us at [email protected]:Facebook: Institute for Organization Management - Home | FacebookTwitter: Institute (@IOMeducates) / TwitterInstagram: Institute for Organization Management (IOM) (@iomeducates) • Instagram photos and videosLinkedIn: Institute for Organization Management | LinkedInSend us a text

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ABOUT THIS SHOW

A podcast from the U.S. Chamber of Commerce Institute for Organization Management. This show is a chance to get to know the stakeholders that make Institute possible.

HOSTED BY

U.S. Chamber of Commerce Institute for Organization Management

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A podcast from the U.S. Chamber of Commerce Institute for Organization Management. This show is a chance to get to know the stakeholders that make Institute possible.

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