This Week Health: Conference

February 6, 2025: Jennifer Owens, Senior AI Program Administrator at Cleveland Clinic, discusses the evolving role of AI in patient care and provider efficiency. As AI scribes redefine documentation and predictive models refine diagnoses, are we truly seeing the impact we expect? How do we measure success—through efficiency, patient outcomes, or clinician satisfaction? And when AI sneaks into healthcare workflows, do we fully understand the models guiding critical decisions? With governance, enablement, and the delicate balance between technology and human judgment at the forefront, this discussion dives deep into AI’s future in medicine and what it takes to move from innovation to implementation.Key Points:03:40 Evaluating AI Tools13:32 AI Patient Experience21:52 Future AI ImplementationTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

February 5, 2025: This is the first installment of our Zero Trust Hospital Series. Tamer Baker, Healthcare CTO for Zscaler, breaks down Zero Trust architecture—what it is, what it isn’t, and why it has become a necessity rather than a buzzword. Can outdated infrastructure truly support the demands of modern healthcare? How do we prevent hyperconnectivity from becoming a hacker’s playground? This conversation explores how Zero Trust can prevent lateral movement in cyberattacks, enable seamless cloud integration, and build a security framework that supports—not stifles—innovation.Want to get your copy of the new book "Zero Trust Hospital: The CXO Vision" by Zscaler?Pre-Order nowDon't miss our webinar after all six Zero Trust Hospital Series episodes! Register now: www.thisweekhealth.com/zerotrustKey Points:03:31 Challenges and Solutions in Zero Trust07:57 Cloud and Remote Work Considerations09:59 Practical Steps for Secure Digital TransformationSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

February 4, 2025: Karla Arzola interviews Cally Cripps, VP of Information Technology and Analytics at Aurora Mental Health Center and Founder of Systemagically. How does living with a chronic condition shape a leader’s approach to corporate wellness? What systemic gaps exist in mental health care, and can technology finally close them? Cally shares her personal journey of navigating endometriosis and PCOS while climbing the ranks in IT leadership, revealing how prioritizing health can transform not just personal well-being, but also the workplace itself. Key Points:03:39 Chronic Illness Impacts07:06 Connecting Health and Leadership12:00 Bridging Gaps in Mental Health Services17:43 Innovative Dreams for Healthcare TechnologyTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

February 3, 2025: Joseph Zaccaria, VP of Strategy and Finance at Neteera, discusses what the future patient room will look like. Can technology seamlessly blend into clinical workflows without disrupting behavior? Joe dives into how Neteera’s passive monitoring technology leverages precision sensing to reshape care delivery across settings. Joe offers a glimpse into a future where walls do not confine healthcare.Key Points:02:08 The Future of Patient Rooms07:45 Economic and Operational Benefits11:54 Technical Aspects and InstallationSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

January 30, 2025: Chad Brisendine, VP and CIO of St. Luke's University Health Network, explores the transformative journey of healthcare technology. How does a hospital room evolve into a hub of AI-powered care while ensuring patient-centered innovation? What challenges arise when integrating virtual nursing, telehealth, and ambient technologies at scale? As the conversation traverses from imaging solutions to price transparency, how do leaders like Chad balance rapid technological advancements with long-term strategies? Key Points:04:30 The Hospital Room of the Future16:00 Enterprise Imaging Solutions22:31 Patient Experience and Price Transparency26:05 Leadership and Team MotivationSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: This Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

January 29, 2025: Dustin Leek, Executive Healthcare Strategist for CDW, explores the necessity of partners with clinical experience and CDW’s current focuses. What role does data governance play in unlocking AI’s potential in healthcare? As financial pressures mount on health systems, what strategies can CIOs and CTOs employ to maximize operational efficiency without compromising care? You don’t want to miss this interview in action.Key Points:02:46 CDW’s Unique Team and Approach04:36 Security, Data, and AI07:57 Upcoming Events and Speaking EngagementsSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

January 28: Today on TownHall Reid Stephan, VP and CIO at St. Luke’s Health System speaks with Todd Dunn, CEO and Founder at The Innovators Journey. Todd is a seasoned innovator in healthcare with experience at Intermountain Health and Advocate Health. He explains what AKIs are and how they differ from chronic kidney diseases. Could early detection be the key to preventing the devastating effects of AKIs? What if catching AKIs early could save millions for healthcare providers? Todd shares the potential of innovative solutions like Accuryn Medical's automated urine flow technology and provides insights into change management. Could this technology transform kidney care? The episode emphasizes the need for system-wide adoption of advanced technology to better manage AKIs and improve patient care. Isn’t it time to leverage these breakthroughs for better outcomes?Subscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

January 27, 2025: Matt Christensen, Sr. Director of Cybersecurity and Intermountain Health, delivers an insightful discussion on the intricate balance of technology, leadership, and the human factor in cybersecurity. How does Intermountain Health’s approach to systemic risk reimagine third-party management in healthcare? Why is the human element—often labeled the weakest link—still undervalued despite its role in 90% of breaches? Matt reflects on the paradox of advancing technology overshadowing foundational cyber hygiene, sharing his experiences with governance, risk, and compliance. Key Points:04:38 The Human Element in Cybersecurity11:22 The Firehouse Can't Burn Down14:48 Lightning Round: Personal Insights19:45 Advice for Aspiring Cybersecurity ProfessionalsX: This Week Health LinkedIn: This Week Health Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

January 23, 2025: Aneesh Chopra, Chief Strategy Officer at Arcadia, tackles the promises and pitfalls of data-driven healthcare transformation. How do economic incentives shape the use of technology in healthcare? With the adoption of AI and large language models, are we nearing a future where personalized, evidence-based care becomes the norm—or are we still bogged down by regulatory and cultural barriers? Aneesh explores the "good, bad, and ugly" of data-driven healthcare, the impact of AI on clinical decision-making, and the ethics of transparency in patient communication.Key Points:01:38 Data: The Good, The Bad, and The Ugly17:48 Economic Incentives in Healthcare22:32 Medicaid Explored36:52 Data Sharing and Risk Adjustment41:04 Value-Based Care and Future PlansSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

January 22: Today on the Conference channel, it’s an Interview in Action with Lindsey Jarrell, Chief Executive Officer at Healthlink Advisors. They discuss the major challenges and trends in healthcare for 2025. What exciting advancements can we expect in the realm of enterprise imaging? How can health systems get the most out of their Epic EHR investment? Lindsey highlights the need for an Epic-first mentality and cross-departmental integration. What does it take to ensure effective business continuity in the face of increasing cyber threats? Lindsey shares HealthLink Advisors' commitment to mission-driven consulting and organic growth, detailing their unique approach to client relationships. The discussion also explores how AI could revolutionize imaging and address shortages in radiology. How is the industry shifting to leverage these new technologies? Listen in for valuable insights to help navigate the ever-evolving healthcare landscape.Subscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

January 21, 2025: Sue Schade, Principal at StarBridge Advisors, Hosts Jeremy Meller, CIO at Children's Healthcare of Atlanta as they dive into the intricacies of building a new state of the art hospital. Together, they reveal the guiding principles of saving time, supporting better decisions, and enhancing patient experiences. How do you integrate 90 robots, IoT-connected devices, and AI to balance innovation with practicality? What lessons emerge from managing change across thousands of staff and adapting to unforeseen challenges? Jeremy shares insights on what it takes to pioneer new standards in healthcare while addressing the rising complexities of patient care.Key Points:02:11 Building a Smart Hospital05:55 Innovative Technologies Deployed15:36 Challenges and Change Management21:27 Future Priorities and TechnologiesTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

January 20, 2025: Join Sarah Richardson in conversation with Lynn Shapiro Snyder, a trailblazing healthcare regulatory lawyer with 45 years of experience at Epstein Becker Green. From her early days helping in her family's pharmacy to founding the Women's Business Leaders of U.S. Healthcare Industry Foundation (WBL), Lynn shares intimate insights about navigating Washington DC's healthcare policy landscape. Discover how one frustrated executive's search for peer connection sparked a movement growing to 1,600 members across 49 states. Lynn offers unique perspectives on healthcare innovation cycles, the future of women's health technology, and what it takes to influence policy change - whether you're inside or outside the Beltway.Key Points:04:26 Challenges and Achievements in Healthcare Law10:21 Founding Women's Business Leaders (WBL)17:09 Navigating Healthcare Policy in Washington, D.C.34:05 Future of Healthcare and Women's HealthSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer21

January 17, 2025: William Morris, CMO of Ambience Healthcare, explores the transformative potential of Ambience’s solutions in healthcare workflows. They delve into the intricacies of subspecialty language modeling, ROI for health systems, and the promise of seamless EHR integration. What is the difference between ambient documentation services becoming the cornerstone of modern clinical workflows or just another administrative burden? Key Points:04:18 Specialty Documentation06:44 Financial and Coding Wins09:47 Workflow Integration11:34 Ambient ROITwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

January 16, 2025: Keith Perry, CIO and SVP of St. Jude Children’s Research Hospital, discusses how to plan for the facilities of the future with today’s technology. What does AI mean for pediatric cancer care, and how do you harness its potential without unleashing complexity? How does the deeply human mission of St. Jude shape its technological strategy? From rethinking care delivery to accommodating families in crisis, Keith reveals the intricacies of a CIO's role in shaping both infrastructure and culture.Key Points:04:24 Family-Centered Care at St. Jude10:46 AI Outlook and Innovations16:41 Advice for Aspiring CIOs20:49 Partnerships and Vendor Relationships22:58 Culture at St. Jude and ITSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

January 15, 2024: Eli Tarlow, Director and Healthcare Strategist at CDW, and Rajeeb Khatua, COO of ReMedi Health Solutions, discuss their strategy to keep health systems afloat during EHR downtimes. CDW’s four-base system takes health leaders through a process of ensuring quality continuous care, to equip clinicians with the tools to function on downtime for up to and beyond a month. Get a peek into the future of healthcare preparedness in this solution showcase. Key Points:05:28 Analogy: Healthcare and Aviation10:39 First Base: Assessment 14:41 Second Base: Remediation15:26 Third Base: Soft Tabletop Exercises16:04 Home Run: Downtime Simulation19:06 Financial and Operational ConsiderationsTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

Nayan Patel, CIO at Upson Regional Medical Center, hosts Joseph Longo, SVP and CDIO of Parkland Health. How can organizations prioritize emerging technologies like ambient listening and virtual nursing without losing sight of their immediate operational needs? What leadership strategies help align IT teams with the mission of saving lives while navigating the evolving roles in healthcare IT? And how does a hospital balance the need for cybersecurity with the necessity of accessibility? Dive into this rich discussion of innovation, purpose, and the ever-shifting landscape of healthcare IT.Key Points:03:43 Leadership and Innovation at Parkland14:53 Change Management17:17 Evaluating New Technologies32:41 Cybersecurity in Healthcare36:32 Career Journey and Professional InsightsSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

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January 9, 2025: Duc Lai, CISO and VP of the University of Maryland Medical System, shares a compelling journey from war refugee to military academy graduate, and ultimately, to a leading cybersecurity professional. How do military leadership lessons shape the approach to defending against evolving threats like ransomware? What happens when the human element—rushed healthcare providers and vast networks—becomes the primary vulnerability? Duc discusses the balance between enabling efficiency and ensuring security, quantum computing, and third-party risks in this impactful episode. Key Points:02:32 Military Experience and Leadership Lessons10:54 Challenges in Healthcare Cybersecurity14:17 Balancing Technology and Human Factors19:04 Future Threats and Innovations27:09 Advice for Aspiring Cybersecurity ProfessionalsSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

January 7: Today on the Conference Channel, Erica Williams, Regional Technology Officer - Texas at Ascension speaks with Chani Cordero, Chief Information Officer at Brooke Army Medical Center.  The conversation delves into Chani's career journey from joining the military to becoming a CIO in Texas. Chani shares the story of facing a significant career setback and how it led her to explore new opportunities and eventually thrive. She discusses the importance of mentorship, building resilience, and learning to navigate workplace dynamics. The episode highlights key insights on turning challenges into growth opportunities and the importance of fostering the next generation of leaders. What can we learn from Chani's experience about overcoming adversity? How can healthcare leaders inspire and mentor upcoming talent?Subscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

January 2, 2025: Andrew Rosenberg, CIO of Michigan Medicine, explores the intricate interplay between technology, innovation, and healthcare consolidation. How do massive health systems approach merging operations while preserving unique local practices? What does the future hold for CIOs as digital transformation reshapes their roles? Andrew reflects on the challenges of transitioning to the cloud at scale, balancing business continuity with modernization, and the evolving role of AI and digital platforms. Key Points:03:21 Healthcare Consolidation Trends09:04 The Evolving Role of the CIO17:07 Cloud Migration and Strategy27:43 Business Continuity in the Cloud Era34:36 Closing Thoughts and Future InsightsTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

December 30, 2024: Bill Russell, Drex DeFord, and Sarah Richardson join Meghan Trevorrow to discuss what defines culture in health IT teams, and how leadership shapes its evolution. What role does character play in shaping team performance, and how can leaders cultivate resilience, trust, and transparency within hybrid workforces? Through personal stories of turnarounds, tough decisions, and building high-performing teams, our guests share insights on navigating conflict, embracing generational differences, and maintaining alignment with organizational goals. Can culture withstand change, or does every new addition reshape it?Key Points:01:42 Challenges in Merging Cultures12:17 Fostering Collaboration and Trust18:07 Engaging with Clinical Staff27:36 Embracing Conflict in IT Culture35:09 Balancing Lifestyle and Work in IT38:20 Dealing with High Performers and Culture Killers43:12 Lessons from SportsSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

December 17: Today on TownHall, Bill speaks with Jim Matney, President and Chief Executive Officer at Colquitt Regional Medical Center. Jim shares the organization's journey from struggling to attract physicians to developing successful residency programs and expanding facilities in rural Georgia. The discussion highlights Colquitt's use of MEDITECH’s Expanse EHR platform to enhance patient care, increase efficiency, and support comprehensive healthcare services, contributing to 19 consecutive A’s in the Leapfrog Group Hospital Safety survey.Jim also emphasizes the importance of economic principles in healthcare management, the role of customized dashboards in tracking key metrics, and innovative approaches to health equity and patient safety in the region. How can rural healthcare systems thrive despite the challenges they face? What role does leadership play in transforming the quality and efficiency of care?See MEDITECH’s approach to Value and Sustainability.   Subscribe: This Week Health Twitter: This Week Health LinkedIn: Week Health Donate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

December 16, 2024: In 2024’s Final UnHack (the Podcast) Drex takes us through the year in a flash, highlighting everything from the Change Healthcare incident, Wizard Spider, and 23andMe data mishaps. Remember to stay a little paranoid, and we’ll see you in 2025.Key Points:01:24: January01:54: February 02:36: March03:12: April Fools04:04: April04:45: May05:07: June05:50: July06:26: August07:41: September08:36: October09:34: November11:24: DecemberSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

December 12, 2024: Myra Davis, CIIO at Texas Children’s Hospital, joins Bill to explore the crossroads of technology, innovation, and patient care. How does a healthcare giant like Texas Children’s leverage AI and advanced analytics to unlock the goldmine of data for better patient outcomes? What does it take to design a cutting-edge hospital that stays relevant in a rapidly evolving tech landscape? Myra shares a rare inside look at the methodology behind their innovation hub and the challenges of balancing standardization with forward-leaning technology.Key Points:02:11 Building a New Hospital07:32 Open Scheduling 19:37 Leadership and Team Building22:33 AI and Data Utilization in Healthcare28:02 Future of Technology in HealthcareSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

December 11, 2024: Adam McMullin, CEO of AvaSure, joins Bill to explore pressing questions: How are health systems reimagining infrastructure to enhance clinical workflows? Can virtual care platforms bring the joy back to nursing while addressing post-pandemic staffing challenges? As large language models, computer vision, and AI integrations redefine care environments, are health systems ready for the tipping point of automation?Key Points:01:31 Efficiency and Automation06:46 AvaSure's Platform and Integration14:18 Device in Every RoomSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

December 10: Today on TownHall, Sarah speaks with Ratana Kong DeLuca, Vice President of Professional Services at First Health Advisory about cybersecurity. Ratana shares her extensive experience in the industry, focusing on the necessity of cybersecurity for patient safety and operational efficiency. The conversation covers strategic elements of a strong cyber resilience strategy, navigating limited resources, the importance of external expert perspectives, and fostering diversity in cybersecurity roles. How do organizations stay creative in their cyber resilience strategies? What are the best practices for keeping up with emerging threats? They also address maintaining vigilance against emerging threats and the significance of mentoring and creative approaches in cybersecurity education. Ratana emphasizes the value of people in cybersecurity beyond technology and shares personal insights into her career journey, stressing the importance of making cybersecurity engaging and relevant in today's fast-paced information environment.Subscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

December 9, 2024: What does it take to transform fear into fulfillment and build a career that aligns with your passions? In this inspiring episode of Flourish, host Sarah Richardson sits down with Dawn Whitney, CEO of ElevateX Leadership Collective, to uncover the secrets behind leadership success. From creating a personal board of directors to mastering the “Choose Again” method, Dawn shares practical tools for overcoming self-doubt, building networks, and fostering meaningful professional and personal growth. Whether you’re an aspiring leader or a seasoned professional, this conversation has insights to propel you forward.Key Points:03:03 Dawn Whitney's Entrepreneurial Journey05:19 Overcoming Challenges and Building Confidence12:53 Networking and Personal Development29:20 Building a Supportive Personal Network31:37 Crafting Your Personal Statement38:53 The Choose Again Method and Final ThoughtsSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

November 28, 2024: How can healthcare CIOs transform their organizations in an era of rapid digital change? Mark Zirkelbach, CIO of Loma Linda University Medical Center, shares his journey leading a major academic medical center through innovation and automation. What does it take to balance clinical workflow simplification, revenue cycle optimization, and operational excellence? How does embedding IT within service lines reshape collaboration between departments? And as automation accelerates, what are the risks, rewards, and lessons for healthcare leaders? Key Points:04:57 Leadership and Value in Healthcare IT08:33 Automation and Innovation 14:15 Governance and Proactive Value17:40 Challenges and Opportunities 37:56 Speed Round: Personal InsightsSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

December 3: Today on TownHall Karla Arzola, Chief Information Officer at Rocky Mountain Human Services speaks with John Couris, President and CEO at Florida Health Sciences Center (FHSC) and Sam Nimah, CEO at TriVent Healthcare. The conversation delves into their collaborative approach to improving care for ventilator-dependent patients. They discuss the challenges of change management, the role of multidisciplinary teams, and the integration of evidence-based protocols. What are the challenges hospitals face in change management when introducing new care models? Why is the multidisciplinary team approach crucial in treating ventilator-dependent patients? What lessons can other organizations learn from the partnership between Tampa General Hospital and TriVent Health?Subscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

November 26: Today on Town Hall, Sarah speaks with Andrew Kerr, CEO and Managing Partner at FortyAU. The discussion dives deep into how FortyAU helps healthcare systems through custom software solutions and AI integration while emphasizing the importance of values like partnership and humility. Have you ever wondered why humility is crucial for effective leadership? Andrew shares insights from his extensive career, the story behind the company's name and values, and the philosophy that drives their approach to consulting. What challenges do healthcare systems face when implementing AI solutions? They explore how humility and zeal play a critical role in effective leadership, the challenges of implementing AI solutions in healthcare, and the balance between innovation and risk management. Lastly, they touch on the importance of maintaining strong business relationships and the evolving landscape of technology in the healthcare sector.Subscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

November 25, 2024: Paul Annastas, Head of Information Security Risk Management from the Sarah Cannon Research Institute, explores cybersecurity, leadership, and team dynamics in healthcare. How do transformational leaders balance wisdom and pragmatism when guiding teams through high-pressure situations? What lessons can be drawn from toxic leadership, and how does one cultivate resilience in such environments? Paul shares his philosophy on servant leadership, creating a culture of trust, and fostering "healthy conflict over artificial harmony."Key Points:05:32 Leadership Styles and Wisdom10:31 Tactical Patience and Decision Making20:10 Challenges in Healthcare Cybersecurity21:53 Mission-Driven Work23:23 Tim Ferriss Inspired QuestionsSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

November 21, 2024: MariJo Rugh, VP and CIO of UCHealth, dives into the transformative technology and governance advancements at UCHealth. How does an organization foster a sense of teamwork when virtual nurses and bedside staff must work as one? What does it mean to empower patients through enhanced digital access? Rugh reveals the balancing act between efficiency and innovation, tackling tough questions about the challenges in implementing shared governance across diverse health systems. Key Points:06:04 Virtual Health Center and Community Connect13:47 Shared Governance and Cybersecurity20:35 AI and Future Technologies in Healthcare28:41 Work-Life Balance and Team Culture38:01 Advice for Aspiring Healthcare CIOs41:29 Speed Round and Closing RemarksSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

November 19: Today on Town Hall, Sarah speaks with David Colarusso, Chief Information Officer at Steward Health Care. They discuss Steward Health's significant divestiture process and its implications for the healthcare industry, focusing on issues like access, equity, and financial challenges post-COVID. David shares insights on maintaining operational stability, fostering team cohesion, and implementing innovative IT solutions during a period of extensive organizational change. He also highlights the importance of cybersecurity measures and the establishment of an IT support team in Colombia. The conversation also touches on leadership qualities, the role of IT in healthcare, and advice for aspiring CIOs.Subscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

November 18, 2024: In this episode of Flourish, Sarah Richardson sits down with Sherri Douville, CEO of Medigram, a visionary in healthcare technology. Sherri shares her deep-rooted insights on bridging the gap between clinical literacy and technical expertise, emphasizing the power of trust, governance, and AI ethics. Discover how she’s pioneering the IEEE UL 2933 standard to revolutionize digital transformation in healthcare and what she sees as the critical components for leaders in this space. From real-world applications of AI to strategies for building inclusive, resilient teams, Sherri provides a roadmap for the future of health IT.Key Points:00:39 Sherri's Background and Expertise03:35 The Importance of Trust in Healthcare Technology09:37 Challenges in AI and Healthcare24:09 Balancing Personal Well-being and Career Success34:37 Succession Planning and Leadership39:55 The Future of AI in HealthcareSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

November 14, 2024: Dirk Stanley, CMIO at UConn Health, takes listeners through a journey of healthcare technology's profound evolution and its impact on patient care. How does a clinical informaticist balance IT complexities and medical nuances? And what challenges arise in standardizing medical terminology, especially when simple differences in words can shape a patient's treatment? Together with host Bill Russell, Dr. Stanley examines the need for precise data standards, the promise and pitfalls of AI in medical documentation, and how ambient listening and computer vision could redefine clinical workflows. Key Points:00:33 Dirk Stanley's Career Journey09:19 The Role of a CMIO17:14 AI Implications24:48 Data Management and Workflow DesignSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

November 12: Today on TownHall Reid Stephan, VP and CIO at St. Luke’s Health System speaks with Grace Vinton, PR Specialist and Podcast Host of HITea with Grace. They discuss the transformative impact of storytelling in healthcare. Why is authentic storytelling essential in a fragmented healthcare system? How can IT leaders leverage it to drive change and enhance patient care? Grace shares valuable insights from her 15-year career, including a poignant telehealth story during COVID-19, and offers strategies to avoid overly technical narratives. Learn how to balance technical details with human-centered stories, master effective communication, and practice storytelling with patience for long-term projects. What role does storytelling play in advocacy and influencing healthcare outcomes? Tune in for actionable advice and a deeper understanding of the importance of genuine storytelling in the healthcare sector.Subscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

November 7, 2024: Joel Klein, SVP and CIO of the University of Maryland Medical System, discusses the intricate intersection of clinical experience and executive IT leadership. How can lessons learned from crisis management in the ER inform the high-stakes world of IT infrastructure, cybersecurity, and system-wide initiatives? Dr. Klein shares candid insights on the challenges of integrating innovation while addressing clinician burnout and navigating the demands of an aging population. With reflections ranging from lessons borrowed from aviation to balancing telemedicine capabilities, Dr. Klein’s story highlights the delicate art of empowering healthcare teams and embracing change.Key Points:06:54 Managing Crisis and Team Leadership14:50 Balancing Innovation and Practicality20:12 Addressing Clinician Burnout29:29 Workforce Development and Training33:49 Personal Interests and the Lightning RoundSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

November 5: Today on TownHall Reid Stephan, VP and CIO at St. Lukes speaks with Jonathan Hatfield, Chief Executive Officer at Klickitat Valley Health. Jonathan recounts his journey from janitor to CEO and discusses KVH's transition to a single cloud-based EHR system, MEDITECH Expanse. How did KVH navigate the challenges of selecting and implementing a new EHR vendor? What improvements have been seen in safety, quality, and operational efficiency? The discussion also explores how using a subscription model supports independence, and the benefits of a consolidated EHR system, touching on clinician satisfaction, cybersecurity, and operational agility. The future of rural healthcare is further examined with a focus on natural language processing, ambient voice technology, and robotic process automation. What is the potential impact of these technologies on clinician satisfaction and operational efficiency? Subscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

October 31, 2024: Dive into a candid conversation between Bill Russell and Meghan Trevorrow, Chief Operating Officer at This Week Health, as they unravel the nuances of leadership, culture, and what it takes to unify a team. From the challenges of developing leaders in unexpected roles to navigating conflict with integrity, this episode offers a unique look into the importance of clarity and purpose. Whether it’s lessons from sports or the dynamic world of healthcare, Bill and Megan share practical insights that drive lasting cultural change and empower team members to grow.Key Points:00:32 Meet Meghan Trevorrow: Leadership and Culture Insights01:59 Leadership Challenges in Sports and Healthcare10:40 Addressing Conflict and Building Trust17:34 The Importance of Clarity in Leadership32:09 Final Thoughts and ReflectionsSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

October 30: Today on the Conference channel, it’s an Interview in Action with Barbara Casey, President, Consulting Services at Pixel Health. Barbara and Sarah explore her extensive experience in designing and implementing technology to enhance healthcare, emphasizing empathy and human-centered design. How can we leverage strategic partnerships, like with T-Mobile for 5G, to optimize patient access while balancing operational constraints? The discussion also covers AI-enabled care spaces and sensor-rich environments to reduce caregiver burdens and improve patient outcomes. What challenges do organizations face in adopting these digital solutions? Learn about the importance of systematic IT projects, good design, and change management in future-proofing healthcare IT, creating a collaborative environment for innovation.Subscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

October 29: Today on TownHall Karla Arzola, Chief Information Officer at Rocky Mountain Human Services speaks with Julia Rosen, Chief Information & Technology Officer at PERA Healthcare. They  explore Julia’s transition from a large healthcare system to a smaller organization within the post-acute care space. The conversation reveals insights into the differences in resources and financial models, the role of mobile technology in hospice care, and the need for EMR optimization. How can vendors be encouraged to innovate in the post-acute care sector? They also dive into the future of post-acute care technology, highlighting the impact of regulatory changes and the shift towards commercial payers. What impact will moving hospice care payments from Medicare to commercial payers have?Subscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

October 28, 2024: Vish Gadgil, Co-Chair for HSCC CWG Supply Chain Cybersecurity Task Group, discusses the Supply Chain Risk Management document and how it can help bolster third-party risk defenses. How can small and mid-sized healthcare organizations protect their supply chains when resources are limited? What practical tools are available to help streamline their cybersecurity posture? As cyber incidents loom large, this episode delves into the ongoing risks and strategies that can make or break the security of the healthcare ecosystem.Key Points:04:56 Supply Chain Risk Management Guide09:18 Key Sections of the Document12:22 Practical Use and BenefitsSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

October 25, 2024: Erik Decker, VP and CISO at Intermountain Health, discusses how the HSCC’s HICP document can raise cybersecurity standards and ease implementation. With ransomware attacks on the rise, how can organizations effectively implement cybersecurity hygiene across varied environments, from small clinics to large health systems? Decker also discusses the collaboration with federal agencies to create healthcare-specific cybersecurity performance goals. How does this joint effort set the new standard for healthcare security? Key Points:04:49 The Creation and Impact of HICP09:04 Approachable Cybersecurity12:36 Industry and Government Collaboration14:17 Strategic Direction and Future MandatesSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

October 25, 2024: Samantha Jacques (VP of Clinical Engineering at McLaren Health Care), a key leader in developing the "Managing Legacy Technology Security" (HIC-MaLTS document, shares insights on risk management, governance, and future-proofing medical devices. Can smaller healthcare systems keep up with these challenges, or are these solutions only accessible to larger organizations? And how can we shift from a device-centric approach to a holistic ecosystem view in healthcare security? Key Points:04:39 Managing Legacy Technology10:49 Governance and Roles in Technology Solutions13:41 Support for Small and Mid-Sized Organizations16:01 Future-Proofing Legacy DevicesSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

October 24, 2024: What happens when a healthcare organization is short-staffed and under cyber threat? Miroslav Belote, Director/ CISO of Valley Health System, George Pappas, CEO of Intraprise, and Scott Mattila, COO of Intraprise, dive into the tension between security and operational needs in healthcare, especially when third-party vendors and remote access are involved. Miroslav, George, and Scott explore the evolving world of integrated risk management, and how automation and AI are transforming cybersecurity strategies. Key Points:06:38 Third-Party Risk Management Challenges13:09 Integrated Risk Management Approach20:01 AI for Risk Management27:59 Assessment Types and Rapid Assessments38:50 Vendor Risk Management and Engagement43:46 Business Continuity and Impact Analysis47:19 Conclusion and Final ThoughtsSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

October 23, 2024: Weston Blakeslee, VP of Population Health at DrFirst, to explore the intersection of medication management, population health, and artificial intelligence. Can medication adherence be improved through predictive models and smart technologies like pill bottle caps? Blakeslee explains DrFirst’s role in bridging the gap between hospital visits and medication adherence, tackling long-standing data quality issues, and exploring innovative solutions in population health. Key Points:02:08 Medication Adherence and Population Health08:34 Innovative Solutions for Medication Tracking10:18 AI in Medication Management12:16 Future of Population HealthSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

October 22, 2024: Today on TownHall Albert Villarin, MD, VP and CMIO of Nuvance Health, hosts Kendall Wyatt, MD, Former CMIO and Clinical Advisor to explore the far-reaching impact of AI in healthcare. The conversation explores how AI enhances diagnostics, data analytics, and patient care, including addressing social determinants of health. Dr. Wyatt shares success stories from his career as a hospitalist, illustrating how structured data improves clinical outcomes and resource allocation. The challenges of consistent EMR adoption and the importance of trust in AI technologies are examined. How can AI help predict health risks and connect patients to resources? What governance is necessary to prevent AI from reinforcing biases? Dr. Wyatt emphasizes transparency and interconnected data systems, envisioning a future of accessible and reliable healthcare through AI, akin to a 'Dr. Google' with confidence scores.Subscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

October 21, 2024: In this episode of Flourish, Sarah Richardson welcomes Jessica Samuels, CEO of Evolve Career, Fractional CHRO, and DEIB expert. They discuss the importance of trusting your intuition in career decisions, balancing strategic planning with gut instincts, and the power of resilience in leadership. Jessica shares her journey from corporate leadership to entrepreneurship, the role of mentorship and networking, and her passion for advancing DEIB initiatives in organizations. Tune in for actionable insights on building inclusive cultures, designing your dream career, and balancing self-care with professional growth.Key Points:02:36 Trusting Intuition in Career Decisions09:31 Fearlessness and Career Transitions23:57 Sustaining DEIB Momentum27:12 Balancing Career and Self-Care37:28 Mentorship and Networking Power Subscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer

October 18, 2024: In this special Cybersecurity Awareness Month episode of UnHack (the Podcast), Drex DeFord speaks with Lisa Bisterfeldt from St. Luke’s Health System about her journey from public health to leading cyber resiliency efforts. They highlight the Health Sector Coordinating Council’s Cybersecurity Working Group (CWG) and its free, scalable resources to help healthcare organizations respond to and recover from cyber incidents. Key Points:01:06 Health Sector Coordinating Council Overview02:08 Guest Introduction: Lisa's Journey in Cybersecurity09:17 Collaborative Cybersecurity: Bridging Gaps in Communication10:38 OCCI: A Practical Tool for Hospital Incident Command11:43 CHIRP: Enhancing Incident Response Planning15:47 Executive Checklist: Empowering Healthcare LeadersCompletely free and incredibly useful stuff that's produced by the Health Sector Coordinating Council's Cybersecurity Working Group:Operational Continuity – Cyber Incident (OCCI)Coordinated Healthcare Incident Response Plan (CHIRP)Subscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex’s Lemonade Stand: Foundation for Childhood Cancer