PODCAST · business
training simplified
by Training Simplified
We tap into the wisdom of industry professionals, thought leaders, and experts to simplify trends and events in the Restaurant Industry.
Episodes
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DYNAMIC New Hire Orientations
Every New Hire gets 'oriented' either haphazardly, intentionally, or in a dynamic and impactful way. In this episode we unpack how we've helped hospitality and retail brands do it in a dynamic way.
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How Top Golf Built 4 Manager Training Programs in 6 Months
Hear from Sr. Training Manager Chris Rodriguez on how TopGolf invested in their leadership development programs, building 4 programs in 6 months.
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How Chick-fil-A provides world class Hospitality: Nick Lawrence
In this conversation with Nick Lawrence, VP of HR for Chic-fil-a, we dive in to the secret behind their famous Guest Experience, the power of 1 on 1's, and even how Nick has used AI to help his team better understand his leadership style.
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Launching an Internal Podcast for Employees?
In our roles at our previous corporate job, we launched a podcast to help solve a communications problem. Our multi-unit Leaders were always on the go and were disconnected from initiatives and happening in our corporate office. We wanted to meet them where they were and provide a predictable…
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People Development in Eatertainment: CEO TJ Schier
TJ Schier, is a leading brand builder, operator and culture creator primarily in the competitive socializing, family entertainment and hospitality franchising space. TJ breaks down his new venture as well as giving insight into his experience of inspiring people with a vision and mission in...
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Where Do You Start in Training an Employee?
In training employees have you ever wondered if you're training the right thing? Or maybe feel you're training too many things? Sam breaks down his process of how to determine exactly what to train and how much for a role, station, or task. Essential listening for anyone who trains employees....
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Secretly Filming People Applying for Jobs!
"What's Chic-Fil-A, Starbucks, and Panera doing to hire candidates?" we were asked. We didn't know. So we went there, asked for jobs, and secretly filmed it. Here's how that experience shaped Candidate Hiring Training that we introduced at a Manager Conference.
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Teaching Speed of Service
As trainers in Hospitality we are constantly looking for the best way to each people to "go fast." Speed of service, flow, throughput, quick service, get 'em through the line....whatever you call it -the fact is if you train people on the basics and the mechanics of going fast you will see…
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how to train: history of training methodology
In this episode we pose the question "how does an employee learn?" - seemingly simple but full of a rich history in training methodology. We break down the basic steps of effective training and hear how it hasn't changed much since post-word war two america :)
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Responding to "garbage training" comment
In this episode of the Training Simplified Podcast, we respond to a comment we got on one of your videos. But it's more about posing the question "How do you make someone give a sh*t?" We've all seen it - people don't care about your training. Maybe you've been there too. How do we respond as...
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Get Your Training Green-Lit: Latch on to the Energy of your Organization
This is what most Training Professionals miss. Sam provides practical advice and examples of making this happen in the business world.
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Business Impact Through Training: how we doubled a Brand's NPS
Publishing a new e-learning course isn't going to move the needle in your Hospitality Brand. What will is a Training Program that is multi-tiered, strategic, and tied to the KPI's of the business. In this episode, Sam breaks down how we partnered with Piada Italian Street Food to tackle a…
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Behind the Scenes of Building Culture: Creating Cultural Touchstones (Part 2 of 2)
This week we continue the discussion on culture building in your Hospitality Brand. Matt shares insight from his experience building a media-driven culture building team at Chipotle We talk tangible examples of how stories shape and drive a business culture.
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Behind the Scenes of Building Culture at a Large-Scale Hospitality Brand (Part 1 of 2)
In this episode, Sam interviews Matt about his previous experience working at Chipotle during a transition in leadership and culture for the brand. Matt built a team that was part of People Experience (HR), focusing on building culture through media, storytelling and recognition. Taking insights...
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Stop the Shift Show: Interview with Scott Greenberg
Author and Keynote Speaker Scott Greenberg brings his insight and experience on transforming your hourly workers into a high performing team.
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CHART simplified
On this episode we look at the CHART Conference. This s a conference created by trainers, for trainers and is focused specifically on the hospitality industry. We talk to board members and participants to get a sense of why this conference feels so different than any other conference we've been to.
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Mehdi Zarhloul:Founder of Crazy Pita
As Founder and CEO, Mehdi is leading the rapid expansion of Crazy Pita, a fresh-casual Mediterranean concept based in Las Vegas. His dedication to operations excellence and willingness to experiment have aided in his success. Listen in to hear his story.
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Erik Oberholtzer: Founder of Tender Greens & Author
Listen in to this convo with Chef, Author and Co-Founder of Tender Greens Erik Oberholtzer. With a Culinary Expert in every Tender Greens, the chef-driven. fast-casual salad brand has grown across the West Coast. Erik now finds himself in a new role, guiding startups in sustainable practices. He...
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Wisdom from Wahoo’s Co-Founder, Wing Lam
Wing Lam, along with two of his brothers, co-founded the legendary Wahoo's Fish Tacos, a fast-casual fish taco shop with Chinese-Brazilian-Mexican flair. Covered in stickers and surf apparel, the locations are uniquely SoCal inspired which is where Wahoo's was born. During the Pandemic, Wing also...
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Roy Rogers Revival: Adam Klaers
Roy Rogers Restaurants, a historic brand founded in 1968, has had its shares of ups and downs. Now in a strong comeback phase, they hired Adam Klaers to lead the charge. Adam has 20 years of leadership experience in the restaurant industry, with brands like Taco Bell and Chipotle, Adam is a...
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Scaling Hospitality with Mark Lavalle
Mark Lavalle embodies everything that a well-executed restaurant should be. His charismatic journey to hospitality virtuoso weaves through some of the most transformative moments in brand development and management over the last 30 years. In this episode we chat "scaling hospitality" with Mark!...
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Troy Hooper: Pepper Lunch CEO
In this episode we interview Troy Hooper, CEO of Pepper Lunch. Pepper Lunch is a Japanese "fast-steak" restaurant franchise popular in the Tokyo area and Troy is leading the charge in expanding in the United States. Troy has an aggressive goal of rapid expansion and he discusses how they'll make…
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Live From Docebo Inspire
Welcome to “simplified,” the podcast where we pull back the curtain on what fuels success in the restaurant industry and how to simplify complex trends. Join us on today’s episodes with your hosts, Matt and Sam, live from Docebo Inspire, in conversation about how to find and keep good employees...
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GRIT in Restaurant Managers (Convo w Matt & Sam)
Welcome to “simplified,” the podcast where we pull back the curtain on what fuels success in the restaurant industry and how to simplify complex trends. Join us on today’s episodes with your hosts, Matt and Sam, to discuss their perspectives on grit, work ethic, and perseverance in the restaurant...
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simplified Full Interview: Corban Nichols
Full Length Interview with Corban Nichols, Head of Training at Piada Italian Street Food. Hear about the experiences that shaped him as a Training Leader, how he’s developed his In-Training Principles and why he chose to invest in Hospitality in a world moving toward full automation.
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Piada’s 4 Principles of Being ”In-Training”
Corban leads training and L&D at Piada Italian Street Food, which was recently featured on the cover of Nation's Restaurant News 100 under 100 issue. In 2023 he launched a massive effort to revive the spirit of Genuine Hospitality at the brand, which has quickly led to amazing results. To learn...
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simplified: Full Interview Diana Blass
Diana brings a fresh perspective to this year's National Restaurant Association Show. As a journalist and content producer with a background in technology news and analysis, she dives into the world of Restaurant Tech and shares her experience about attending this year's show. To connect with…
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simplified Full Interview: Jonathan Maze
Jonathan has been to the National Restaurant Association Show more times than you have. He's seen it all. As Editor in Chief of Restaurant Business Magazine, he shares his experience with us in this full length interview. Find Jonathan on Linkedin here: https://www.linkedin.com/in/jonathanmaze/
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National Restaurant Association Show simplified
Didn't make it to this year's NRA? Hear from two industry experts about their experience and key takeaways from this year's show.
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ABOUT THIS SHOW
We tap into the wisdom of industry professionals, thought leaders, and experts to simplify trends and events in the Restaurant Industry.
HOSTED BY
Training Simplified
CATEGORIES
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