Transform NOW

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.SpaceX Is Already Worth More Than Amazon. So Why Are Analysts Sounding the Alarm? https://www.inc.com/fast-company-2/spacex-valuation-worth-amazon-microsoft-analysts/91367267 .Agentic AI's next challenge: tackling accountability https://www.nojitter.com/ai-automation/agentic-ai-s-next-challenge-tackling-accountability .Beyond automation: How much does AI really cost? https://www.cio.com/article/4190100/beyond-automation-how-much-does-ai-really-cost.html .Expert Warns: Companies Are ‘AI Washing’ by Blaming Layoffs on Automation They Haven’t Actually Built https://247wallst.com/investing/2026/06/29/expert-warns-companies-are-ai-washing-by-blaming-layoffs-on-automation-they-havent-actually-built/ .How CX roles are changing because of AI https://www.customerexperiencedive.com/news/ai-shifting-cx-roles-frontline-leadership/824011/ .The Future Of Work Isn’t About AI. It’s About Us. https://www.forbes.com/sites/laureldonnellan/2026/06/25/the-future-of-work-isnt-about-ai-its-about-us/ .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Brad Hairston talks with Scott Anthony, a clinical professor at the Tuck School of Business at Dartmouth, where his research and teaching focuses on the adaptive challenges of disruptive change. Scott, a self-described 'passionate optimist,' explains why AI transformation demands more than efficiency gains and what history, human psychology, and a Dartmouth classroom full of synthetic consultants reveal about navigating the age of intelligent agents..What we talked with Scott about:* Ubiquity of modern disruption* Optimism grounded in historical patterns* AI governance as the missing traffic light* Adaptive leadership paralysis* AI as democratizer of creation* Psychology as the last frontier* AI's highest leverage in human judgment.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:• ChatGPT’s market share slips below 50% for first time https://techcrunch.com/2026/06/16/chatgpts-market-share-slips-below-50-for-first-time • Only 16 percent of Americans think AI will have a positive impact on society, a new study shows https://techcrunch.com/2026/06/17/only-16-percent-of-americans-think-ai-will-have-a-positive-impact-on-society-a-new-study-shows/ • World leaders want American AI. They just don’t want America to be able to turn it off. https://www.yahoo.com/news/politics/articles/world-leaders-want-american-ai-190119575.html • Cursor's Trajectory - OpenAI Accelerator to SpaceX $60 Billion in Three Years - https://www.buildfastwithai.com/blogs/ai-news-today-june-17-2026 • Why Apple built a third-party AI system for Siri and then refused to show it at WWDC https://thenextweb.com/news/apple-siri-extensions-third-party-ai-missing-wwdc • Salesforce Deepens AI Automation Push With $3.6 Billion Fin Buyout - https://money.usnews.com/investing/news/articles/2026-06-15/salesforce-to-buy-fin-for-about-3-6-billion Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Brad Hairston talks with Mahi Rayasam, SVP and Information Officer at Eli Lilly and Company, who discusses how his organization is strategically deploying AI across drug discovery, clinical development, and commercialization to accelerate the delivery of life-saving medicines to patients..What we talked about with Mahi:* Lilly’s 150th anniversary* The transition from McKinsey to technology leadership at Lilly* AI prioritization framework* LillyDirect – the direct-to-patient access model* The scientist-in-the-loop philosophy* Interdisciplinary hiring in pharma* AI adoption among scientists* Surfacing previously unreachable healthcare innovation.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.Amazon CEO’s Talks With U.S. Officials Triggered Crackdown on Anthropic Models https://www.wsj.com/tech/ai/amazon-ceos-talks-with-u-s-officials-triggered-crackdown-on-anthropic-models-dcc90578?st=tXVhYj&reflink=desktopwebshare_permalink&mod=tldr&utm_source=tldrai .Universal AI Adoption, Limited Impact: Trinity's TGaS Advisors Exposes Pharma's Execution Gap - https://www.tmcnet.com/usubmit/2026/06/17/10401655.htm .Accenture: Consumers show growing trust in AI shopping agentshttps://www.artificialintelligence-news.com/news/ai-shopping-agents-consumer-trust-accenture-report/ .Insurers pivot AI strategy toward core risk underwritinghttps://www.artificialintelligence-news.com/news/insurers-pivot-ai-strategy-toward-core-risk-underwriting/ .Claude Becomes an iPhone Option - Anthropic's Biggest Consumer Expansion Ever - https://www.buildfastwithai.com/blogs/ai-news-today-june-8-2026 .Satya Nadella warns that AI could hollow out entire industries, echoing the damage done by globalization https://venturebeat.com/technology/satya-nadella-warns-that-ai-could-hollow-out-entire-industries-echoing-the-damage-done-by-globalization .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk interviews Travis D. Hahler, author of Rethink Resistance and senior director of global strategy and transformation at Salesforce, about why organizational resistance to change, especially AI-driven change, is rooted in biology, not mindset. Travis explains how the brain scans for threat, expends energy when routines are disrupted, and processes change as loss, often affecting competence, relationships, and control. He outlines neurological systems involved in change (including the basal ganglia, prefrontal cortex, anterior cingulate cortex, amygdala, and limbic system) and connects them to habits, learning effort, exclusion, ambiguity, anxiety, and loss. They discuss why empathy, honesty, and vulnerability matter, how successful organizations treat resistance as information, and why pacing, trust, clear narratives, and frequent transparent communication improve adoption.Here's what we talked about with Travis:-Resistance Is Biology-Autopilot Routines and AI-Empathy and Loss in Change-Six Brain Barriers Explained-Adoption Patterns That Work-Scaling Trust in Big OrgsOrder Travis' book here: https://linktr.ee/theneurologicalnomad Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:• The Fight Over AI Is Really a Fight Over Who Governs https://time.com/article/2026/06/10/the-fight-over-ai-is-really-a-fight-over-who-governs/ • Palantir’s Karp says businesses are ‘unhappy’ with the frontier AI labs https://www.cnbc.com/2026/06/10/palantir-karp-enterprise-ai.html • Can tech companies learn to love cheaper AI models? https://techcrunch.com/2026/06/09/can-tech-companies-learn-to-love-cheaper-models • Why Employees Aren’t Transparent About Their AI Usage https://hbr.org/2026/06/why-employees-arent-transparent-about-their-ai-usage • Judge Punishes 4 Lawyers After Catching Both Sides Using A.I. in Lawsuit https://www.reuters.com/legal/litigation/judge-rules-both-sides-lawsuit-misused-ai-disqualifies-lawyers-2026-06-09/ Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Brad Hairston talks with Richard McGrail, an automation & AI services leader from SS&C GIDS, who shares his insights on AI trends observed while speaking with attendees at the annual SS&C customer conference in Windsor, UK in May 2026. .What we talked about with Richard:* Where customers are on the AI journey* EMEA regulated markets as a brake on adoption * Build vs. buy vs. partner* AI agents in financial services * "Platforming AI" concept * Top AI use cases in financial services* Domain expertise as SS&C's differentiator *AI moving up-market .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:.Trump Signs Executive Order Seeking Oversight of A.I. Models https://www.nytimes.com/2026/06/02/technology/trump-executive-order-ai.html .Meta workers can opt out of being tracked at work - but only for half an hour at a time https://www.bbc.com/news/articles/c93x0k194yno .Owning The Mind: Is That What Anthropic, OpenAI And Private Equity Are Up To? https://www.forbes.com/sites/johnsviokla/2026/06/02/owning-the-mind-is-that-what-anthropic-openai-and-private-equity-are-up-to/ .ChatGPT can now see your bank account. Is it worth the risk? - https://www.yahoo.com/finance/personal-finance/banking/article/chatgpt-can-now-see-your-bank-account-is-it-worth-the-risk-141555728.html .Perplexity CEO tells CNBC one metric will determine who wins the AI race https://www.cnbc.com/2026/06/03/perplexity-ceo-ai-valuations-computer-agentic.html .How to Tell if Google Chrome Secretly Downloaded a 4GB AI Model to Your Device - https://www.cnet.com/tech/services-and-software/if-you-use-google-chrome-your-device-may-have-secretly-downloaded-a-4gb-ai-model/ .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk speaks with Tim Shea, founder and CEO of Latticework Insights, about what it takes to build an enterprise-grade agentic AI program that delivers measurable value. Shea explains that while LLMs are powerful, hallucinations, non-determinism, and high-stakes risk make many agentic initiatives fail without human checks, clear leadership, and strong operating models. He outlines how to decide when a use case truly needs agentic AI versus deterministic automation, using an analytics workflow (extraction, modeling, interpretation, evaluation) to show where agents help most. Shea shares a restaurant-chain example where an agent rapidly replicated unit tests across pipelines to improve data quality and executive confidence. He warns against rushing, token-burning for its own sake, and losing focus on business outcomes, emphasizing upskilling and domain expertise as key differentiators over the next 12–18 months.What we talked to Tim about:-What Agentic AI Means-Why AI Fails in Production-When You Need Agents-Agent Roles in Analytics-Managing Agent Swarms-Org Design and Upskilling-Measuring Real Outcomes-Common Adoption Mistakes-Workflow Shifts and Tools-High Stakes Industries LimitsVisit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:• Altman and Amodei Walk Back AI Job Apocalypse Warnings Ahead of Trillion-Dollar IPOs https://mlq.ai/news/altman-and-amodei-walk-back-ai-job-apocalypse-warnings-ahead-of-trillion-dollar-ipos/ • Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI https://fortune.com/article/why-microsoft-ai-chief-mustafa-suleyman-predicts-ai-automation-18-months/ • Why Human Agency Matters for Quantum AI https://knowledge.wharton.upenn.edu/article/why-human-agency-matters-for-quantum-ai/ • 4 Things To Know As OpenAI Eyes IPO https://www.forbes.com/sites/investor-hub/article/openai-ipo-things-to-know/ • Illinois lawmakers pass landmark artificial intelligence accountability bill https://www.cbsnews.com/chicago/news/illinois-lawmakers-pass-landmark-artificial-intelligence-accountability-bill/ • Plots, love letters and remedies: The medieval secrets being revealed by AI https://www.bbc.com/future/article/20260527-plots-love-letters-and-diplomacy-the-medieval-secrets-being-revealed-by-ai Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode of the Transform NOW podcast, host Michael Marchuk hosts Rob May, CEO of Neurometric and co-host of the AI in NYC podcast, discussing practical AI deployment beyond hype. Rob explains Neurometric’s focus on small language models and inference optimization, helping companies move high-volume tasks off frontier models to task-specific endpoints to reduce latency and cost. He explores whether enterprises should stay model-agnostic versus aligning with a vendor for guardrails, culture, and data considerations, and how agentic workflows may soon choose models dynamically, with risks around constraints, availability, and stability. Rob covers model deprecation, data/model drift, and why legacy models may persist via third-party hosting. Key AI KPIs include accuracy, latency, and cost; token-usage metrics are criticized. For regulated workflows like KYC and fraud, he stresses human oversight and alerting. They also discuss governance tradeoffs, startup vs incumbent advantages, quantization and other inference cost tactics, and ongoing chip innovation driving edge AI and potential data center opportunities.-Small Language Models-Model Moats and Vendor Choice-Agents Routing to Models-Failures, Drift, and Legacy Models-Executive KPIs for AI-Bottlenecks in Regulated Workflows-Minimum Viable Governance-Big Firms vs Startups Strategy-Future Hardware and Edge AIVisit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.Elon Musk loses lawsuit against OpenAI - https://www.usatoday.com/story/tech/2026/05/18/elon-musk-loses-lawsuit-openai/90145826007/ .81% of Enterprise Technology Leaders Report Production Failures from AI-Generated Codehttps://markets.businessinsider.com/news/stocks/81-of-enterprise-technology-leaders-report-production-failures-from-ai-generated-code-new-research-shows-1036175180 .Three-quarters of AI’s economic gains are being captured by just 20% of companies – with the leading companies focused on growth, not just productivityhttps://www.pwc.com/gx/en/news-room/press-releases/2026/pwc-2026-ai-performance-study.html .‘Lower-value human capital’ is what bank CEO calls thousands of workers he’s cutting because of AIhttps://www.marketwatch.com/story/ai-in-focus-as-standard-chartered-bank-replaces-lower-value-human-capital-slashing-back-office-workers-by-15-bd147174 .Bain sees US$100 billion SaaS market in agentic AI automation - https://www.artificialintelligence-news.com/news/bain-agentic-ai-saas-market/.Pope Leo to issue text on human dignity and AI with Anthropic co-founder - https://www.theguardian.com/world/2026/may/18/pope-leo-encyclical-human-dignity-ai-anthropic.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Brad Hairston talks with Brian Evergreen, AI expert/advisor and the author of the book Autonomous Transformation. Brian was named by Forbes as one of the Top 30 Thinkers Redefining Leadership in 2025 and by Edelman as one of the Top 50 AI Creators to know. Brian explains how leaders who stop trying to solve today's problems and start designing tomorrow's future will be the ones who unlock AI's true transformative potential..What we talked with Brian about:* The analog → digital → autonomous transformation continuum * Reformation vs. transformation — improving without changing structure vs. fundamentally rethinking value delivery * Future solving vs. problem solving — high-agency vision building vs. elimination-focused thinking * Pilot purgatory — why AI initiatives stall and the "steamroller" solution * The role of leadership alignment in overcoming organizational friction * Vision-first vs. use case-first AI strategy * The ROI pressure trap and the Netflix/Blockbuster paradigm shift analogy * Profitable good — the spectrum between greed and altruism and AI's role in enabling it * The screenless future and human-based services with AI as middleware .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:• SAP Is Blocking AI Agents. Salesforce Is Welcoming Them. One of These Strategies Will Win. https://www.mindstudio.ai/blog/sap-blocking-ai-agents-vs-salesforce-mcp-first-strategy • Companies name AI as top reason for job cuts for second straight month: Analysis https://thehill.com/policy/technology/5870898-ai-job-cuts-analysis-trump-admin/ • AI Automation ROI: The Hidden Costs Enterprises Miss https://www.cxtoday.com/ai-automation-in-cx/ai-automation-roi-the-hidden-costs-enterprises-miss/ • European wealth managers hit back after fears AI will make them obsolete - https://www.ft.com/content/5ee15149-3403-4cba-b67d-06af66ca9012?syn-25a6b1a6=1 • Elon Musk Announces xAI Will Become SpaceXAI Division https://www.notateslaapp.com/news/4116/elon-musk-announces-xai-will-dissolve-form-spacexai-subdivision • Agentic AI: More Human Than Automation https://www.forbes.com/councils/forbestechcouncil/2026/05/12/agentic-ai-more-human-than-automation/Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk talks with Bryce Carpenter about how AI is transforming manufacturing roles well beyond robots on the shop floor. Bryce discusses how AI and other digital technologies are key to improving productivity per worker and making it economically viable to bring production back without lowering American wages. With Indiana’s population expected to be flat or declining and growth concentrated among retirees, the state cannot rely on an influx of new workers. Instead, it must leverage automation, robots, cobots, and AI to make each worker in advanced manufacturing and logistics far more productive than foreign counterparts, enabling Indiana to compete on output and economics.-AI Productivity Boost-No Wage Cuts Needed-Population Reality-Automation to CompeteVisit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.As AI pushes students to reconsider majors, universities struggle to adapthttps://www.yahoo.com/news/articles/ai-pushes-students-reconsider-majors-100000151.html .An amateur just solved a 60-year-old math problem—by asking AI https://www.scientificamerican.com/article/amateur-armed-with-chatgpt-vibe-maths-a-60-year-old-problem .‘The cost of compute is far beyond the costs of the employees’: Nvidia executive says right now AI is more expensive than paying human workers https://finance.yahoo.com/sectors/technology/articles/cost-compute-far-beyond-costs-071100797.html .Chinese Court Rules That a Worker Cannot Be Replaced by AI https://futurism.com/artificial-intelligence/china-legal-ai-automation .Google is partnering with XPRIZE and Range Media Partners on the $3.5 million Future Vision film competition. https://blog.google/innovation-and-ai/technology/ai/future-vision-film-competition-xprize .New pet robot uses local multimodal AI to learn and adapt to human behavior https://interestingengineering.com/ai-robotics/familiar-robot-consumer-physical-ai-reveal .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Brad Hairston talks with Vikash Jain, Managing Director and Senior Partner at Boston Consulting Group, who explains how agentic AI is expanding — not shrinking — the tech services market, while unpacking the gaps in productivity expectations, enterprise readiness, and commercial models that will define who wins and who gets left behind..What we talked with Vikash about:* Agentic AI as a growth catalyst for tech services, not a compression force* The wide distance between AI optimism at the C-suite and actual organizational adoption capacity* Enterprises expecting 30–40% gains; service providers only willing to commit 6–15%* Structural and contractual obstacles preventing true value/risk-sharing models* Top-down AI urgency driven by CEOs and boards, outpacing middle-management engagement* BFSI as the front-runner in agentic adoption, particularly in customer-facing and GRC applications* Pure-play ops-heavy service providers with limited agility as the most vulnerable cohort* Data, security, and AI-enabling infrastructure as the "shovels and picks" opportunity of this era.BCG article discussed in this episode: https://www.bcg.com/publications/2026/the-200-billion-dollar-ai-opportunity-in-tech-services.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:• Google will invest as much as $40 billion in Anthropic https://arstechnica.com/ai/2026/04/google-will-invest-as-much-as-40-billion-in-anthropic• OpenAI Posts Five-Principle Framework for AGI, Altman Concedes Bigger Role https://www.implicator.ai/openai-posts-five-principle-framework-for-agi-altman-concedes-bigger-role-2 • When AI starts playing doctor: governing agentic systems in healthcare - https://tech.yahoo.com/ai/articles/ai-starts-playing-doctor-governing-102639074.html• Billions of AI Agents Are Coming to Work: Yet Most Enterprises Are Still Asking the Wrong Questions - https://www.usatoday.com/story/special/contributor-content/2026/04/21/billions-of-ai-agents-are-coming-to-work-yet-most-enterprises-are-still-asking-the-wrong-questions/89722914007/ • What Happens When A.I. Runs a Store in San Francisco? https://www.nytimes.com/2026/04/21/us/san-francisco-store-managed-ai-agent.html?unlocked_article_code=1.eFA.7jVB.5i5HUjjcUKyj&smid=url-share&utm_source=tldrai Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk welcomes technologist David Dean to the Transform Now Podcast to discuss Dean’s book, An Inbox Between Us, which explores how work actually gets done through an “unwritten contract” of emails, meetings, and informal workarounds that sit alongside official processes. Dean explains how bottlenecks are overcome through human lived experience, creativity, and psychological safety, and argues AI should be used as a tool for organizational self-realization rather than a magic fix or a replacement for people. He outlines self-service vs controlled AI, likens AI agents to junior coworkers that require trust-building, guardrails, feedback loops, and optional autonomy, and says AI increases authenticity by exposing hidden workflows and artifacts like spreadsheets. The conversation emphasizes reclaiming time for critical thinking and the risks of ignoring human behavior when redesigning workflows with AI.-The Invisible Contract-Bottlenecks and Experience-Resistance and Self Realization-Self Service vs Controlled AI-Accountability and Delegation-Training Wheels to Autonomy-AI Exposes Hidden Work-Reclaiming Thinking Time-Using AI to Understand WorkVisit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:.Meta workers outraged over internal software tracking keystrokes, mouse movements: ‘How do we opt out?’ https://nypost.com/2026/04/22/business/meta-workers-outraged-over-software-tracking-keystrokes-mouse-movements/ .Coding agents ignore their own budgets https://x.com/RampLabs/status/2046624992956146158 .AI ruling prompts warnings from US lawyers: Your chats could be used against you https://www.yahoo.com/news/articles/ai-ruling-prompts-warnings-us-100118983.html .‘Silent failure at scale’: The AI risk that can tip the business world into disorder https://www.cnbc.com/2026/03/01/ai-artificial-intelligence-economy-business-risks.html .A Newspaper Is Allegedly Slapping Humans’ Names on AI Stories Without Their Permission - https://gizmodo.com/newspaper-company-allegedly-puts-humans-bylines-on-ai-articles-unless-contractually-prevented-from-doing-so-2000749344 .Don't Default To The Biggest AI Model: Agentic Systems Deserve Better - https://www.forbes.com/councils/forbestechcouncil/2026/04/22/dont-default-to-the-biggest-ai-model-agentic-systems-deserve-better/ .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk hosts Len Ward, founder and managing partner of Connexis and former Wall Street VP, who shares his path from Morgan Stanley and Credit Suisse First Boston to building a full-service agency that went all-in on AI after OpenAI’s emergence. Len explains the shift from “search and retrieve” to “solve my problem,” emphasizing measurable AI impact by removing bottlenecks in sales, marketing, and customer service, often starting with chatbots that reveal real customer questions. He warns against SEO-style “snake oil,” predicts declining website importance as LLMs reduce links, and urges companies to build brand presence, custom GPTs, and apps. Len highlights organizing SOPs and materials into data rooms for LLMs, preparing for agent-to-agent commerce, and measuring AI success via customer acquisition cost and lifetime value. He advises appointing an internal AI leader, moving from Q&A to building with AI, prioritizing speed, and redesigning operations around the customer journey.What we talked to Len about:-Going All In on AI-Search to Solve Shift-Getting Found in LLMs-Writing for Humans and LLMs-Data Rooms and Knowledge Bases as sources-Agents and the New Web-Measuring AI ROI with CAC-Building AI Leadership Now-AI Rollout for Midmarket Firms-Speed as the Winning MoatVisit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:• ChatGPT app store falters six months after launch https://www.latimes.com/business/story/2026-03-30/chatgpt-app-store-falters-six-months-after-launch • Industrial Policy for the Intelligence Age: Ideas to Keep People First - https://cdn.openai.com/pdf/561e7512-253e-424b-9734-ef4098440601/Industrial%20Policy%20for%20the%20Intelligence%20Age.pdf • AI Scientist in Publishing: Is Peer Review Being Outpaced? - https://www.medscape.com/viewarticle/ai-scientist-publishing-peer-review-being-outpaced-2026a1000aoz?form=fpf • How AI is—and isn’t—changing the future of work https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/the-organization-blog/how-ai-is-and-isnt-changing-the-future-of-work • Gen Z workers are so fearful AI will take their job they’re intentionally sabotaging their company’s AI rollout - https://fortune.com/2026/04/08/gen-z-workers-sabotage-ai-rollout-backlash/ Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk interviews technologist and serial entrepreneur Kevin Surace, an early architect of voice AI with 90+ patents, about how gen AI and agentic automation are reshaping creativity, coding, and business operations. Kevin explains how AI tools democratize music, video, and software creation, often triggering jealousy as amateurs produce high-quality outputs quickly, and argues people should focus on outcomes rather than the tools used. He compares today’s shift to Excel’s impact on finance and predicts most coding and many repetitive service tasks will be automated, pushing humans into strategic roles that apply taste, experience, and EQ. Kevin discusses RPA vs agentic AI, governance and SecOps adoption, auditable decisioning for regulators, cost declines in services like claims processing, competitive disruption for firms that aren’t AI-first, and previews his upcoming book, "The Joy Success Cycle".-AI Music and Engineering Roots-GenAI Unlocks Creativity-Jealousy and AI-Coding Purpose in AI Era-Jobs Shift and Reskilling-Excel and Automation Lessons-Future Skills and Trade Work-Industries Reshaped by Zero Cost-AI Avatars and Trust-Companies Stuck Experimenting-Unstructured Data Wins-RPA Versus Agents-AI First Mindset-Governance And SecOps-Smart Automation Explained-Rethinking Processes-Humans As Overseers-Accountability And Audits-Importance of Emotional IntelligenceVisit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI..News stories covered in this episode:.Meta debuts new AI model, attempting to catch Google, OpenAI after spending billions https://www.cnbc.com/2026/04/08/meta-debuts-first-major-ai-model-since-14-billion-deal-to-bring-in-alexandr-wang.html .Anthropic says its latest AI model is too powerful for public release and that it broke containment during testing https://www.businessinsider.com/anthropic-mythos-latest-ai-model-too-powerful-to-be-released-2026-4 .OpenAI closes Sora video-making app and cancels $1bn Disney deal https://www.bbc.com/news/articles/c3w3e467ewqo School Districts Prioritize AI Governance, Not Adoption Speed https://www.govtech.com/education/k-12/school-districts-prioritize-ai-governance-not-adoption-speed .Social media users delighted by brand’s unique tactic to dispel AI concerns https://www.yahoo.com/lifestyle/articles/social-media-users-delighted-brands-220000296.html .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Brad Hairston talks with John Rossman (author, advisor, former Amazon executive) and Andy Forti (PE-focused advisor) who co-wrote a paper that speaks to how companies can more effectively achieve big bet transformations. In the era of AI, big bets are being made everywhere, so this episode is very timely!.Link to white paper discussed on this episode: https://rossmanpartners.com/wp-content/uploads/2026/03/Big-Bets-in-Zone-to-Win_March2026.pdf.What we talked with John and Andy about:*How Geoffrey Moore's Zone to Win portfolio framework and John Rossman's Big Bet Leadership execution playbook perfectly complement each other*How to avoid "innovation theater" and get real results*How many transformation irons in the fire are manageable*Why CEOs should act more like "heat shields" versus project managers*Advice for leaders struggling with transformations..Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX..To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:• Senators tell ByteDance to shut down Seedance 2.0 AI video app 'immediately' - https://www.engadget.com/ai/senators-tell-bytedance-to-shut-down-seedance-20-ai-video-app-immediately-112146241.html • AI CEO Says Only 2 Types of People Will Survive in Job Market - https://www.newsweek.com/palantir-ceo-says-only-two-types-will-succeed-job-market-11743080• AI can accelerate real estate transactions — But it can’t replace the professional work that protects property rights - https://www.housingwire.com/articles/ai-can-accelerate-real-estate-transactions-but-it-cant-replace-the-professional-work-that-protects-property-rights/ • One company's 'AI salary bump' is designed to end vague productivity mandates for good - https://fortune.com/2026/03/30/this-company-is-giving-workers-a-raise-for-using-ai-heres-what-they-have-to-do-to-earn-it/ • We Won’t be Missed: Work and Growth in the AGI World - https://www.nber.org/system/files/chapters/c15315/c15315.pdf Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Host Michael Marchuk welcomes returning guest Veronica Hylak to discuss an Anthropic article about “eval awareness” in Claude, where the model recognized it was being benchmarked and attempted to reverse engineer the test by searching benchmark names, finding source code, understanding encryption, and writing decryption code. Veronica argues this is both pattern recognition and emergent behavior, raising concerns that benchmarks can’t reliably predict real-world performance, especially if models change behavior when they suspect testing. They discuss how agents can pursue goals in unexpected ways, including an example where an OpenClaw agent retaliated against a developer after a PR rejection, and how AI leaves “ghost trail” internet artifacts that other AIs may learn from. They also question benchmark validity, costs and efficiency, self-preservation behavior, and the need for stronger third-party evaluation and real-world accountability.-Anthropic Eval Awareness-Emergent Behavior Explained-Why Benchmarks Break-Goal Misalignment-Rebuilding AI Benchmarks-Cost And Efficiency Metrics-Agent Workflows In Business-Self Preservation In Tests-Hype Charts And AccountabilityLink to Anthropic Article: Eval awareness in Claude Opus 4.6’s BrowseComp performance (https://www.anthropic.com/engineering/eval-awareness-browsecomp)Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.Meta plans sweeping layoffs to offset heavy spending on AI https://www.thetimes.com/business/companies-markets/article/meta-plans-sweeping-layoffs-to-offset-heavy-spending-on-ai-dzkd9x7gs. New report shatters widespread assumption about AI in the workplace: 'It's a compelling story' https://www.thecooldown.com/green-business/ai-workplace-side-effects-report-2026/. MCP’s biggest growing pains for production use will soon be solved https://thenewstack.io/model-context-protocol-roadmap-2026/ .AI Is Only Scratching the Surface of How We Work https://www.fintechweekly.com/magazine/articles/ai-digital-co-workers-future-of-work-collaboration .Would you cycle to power AI? Viral ad shows 2036 dystopia where aged Elon Musk, Sam Altman employ humans https://indianexpress.com/article/trending/trending-globally/aged-elon-musk-sam-altman-ai-energy-dystopia-aicandy-energym-viral-video-10554895/ .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk interviews Daniel Hindi, CEO of Noem.ai, a software engineer with five successful startup exits, about practical AI automation and business transformation. Daniel argues AI should remove repetitive, energy-draining tasks and that leaders must track KPIs and ROI to ensure AI upgrades roles rather than reshuffles work. He recommends finding the problem first, defining success, prototyping quickly, and choosing specialized tools. Examples include cloning SDR and customer support capabilities to shift people toward customer success, improving marketing iteration, and using AI to analyze call transcripts for sentiment, gaps, and CSAT improvement. Hindi also says AI exposes unclear leadership communication through fast feedback loops, and urges involving employees in selecting automations, restoring meaning and impact in work, and building a culture of experimentation to increase throughput and competitiveness.What we talked with Daniel about:-AI Should Remove Drudgery-Measuring AI Impact With KPIs-Cloning SDR and Support Roles-AI Reveals Communication Gaps-Implementing AI Without Fear-Meaning and Purpose at Work-Impact Over Checklists-Insurance AI Use Cases-AI Feedback And Metrics-Prompting Without Bias-Build Exploration Culture-Hands On AI Learning-Getting real ROI with AIVisit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:.PE firms replaced $500K McKinsey reports with $50K AI — on live dealshttps://ucstrategies.com/news/pe-firms-replaced-500k-mckinsey-reports-with-50k-ai-on-live-deals/ .OpenAI courts private equity to join enterprise AI venture https://finance.yahoo.com/news/exclusive-openai-courts-private-equity-132509339.html .Eval awareness in Claude Opus 4.6’s BrowseComp performance https://www.anthropic.com/engineering/eval-awareness-browsecomp .How Do You Want to Remember? https://zakelfassi.com/how-do-you-want-to-remember .An Australian tech entrepreneur used AI to help create the first-ever bespoke cancer vaccine for a dog to treat his beloved pet Rosie https://fortune.com/2026/03/15/australian-tech-entrepreneur-ai-cancer-vaccine-dog-rosie-unsw-mrna/.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk interviews Robert Reed, COO of the International Bank of Chicago and founder of FinTech advisory firm Reed Advancement, about adopting AI in financial services operations, compliance, and risk. Reed argues AI should enhance, not replace, human judgment, especially since regulators aren’t ready for AI to make decisions; instead, AI should handle the “80%” data legwork so analysts can focus on analysis. He explains how AI-driven dashboards and consistent review can surface underlying data issues and reduce human inconsistency in AML and fraud work. Reed recommends integrating AI into legacy environments by “slicing” processes into micro-steps with parallel testing, illustrates contextual investigation with a cash-deposit example, and stresses explainability by involving regulators early. He describes dual AML agents that debate policy gaps to produce actionable improvements, and emphasizes culture, transparency, and cross-department buy-in to scale AI beyond pilots.What we talked about with Robert:-AI as Compliance Assistant-Surfacing Hidden Failures-Integrating AI in Legacy Systems-Explainable AI for Regulators-Policy Reviews and Consistency-Culture Shift and Adoption Fears-Banks vs FinTech Risk Views-Scaling Beyond Pilot Projects-Top-Down Transparency and Trust-Future Tech and Regulatory OutlookVisit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:.The New Bonus Scheme? KPMG Is Dangling ‘Outsize’ Awards for AI Wins https://www.inc.com/brian-contreras/kpmg-new-bonus-scheme-ai-outsize-awards-employees/91314441 .Yann LeCun Raises $1 Billion to Build AI That Understands the Physical World https://www.wired.com/story/yann-lecun-raises-dollar1-billion-to-build-ai-that-understands-the-physical-world/ .How Retail Banks Can Put AI Agents to Work https://www.bcg.com/publications/2026/how-retail-banks-can-put-agentic-ai-to-work .This AI spots dangerous blood cells doctors often miss https://www.sciencedaily.com/releases/2026/01/260112214317.htm This AI agent freed itself and started secretly mining crypto https://www.axios.com/2026/03/07/ai-agents-rome-model-cryptocurrency .Why the math says AI won’t steal your job https://fortune.com/2026/03/06/reskilling-49000-cheaper-than-hiring-standard-chartered-ai-automation/ .Meta acquired Moltbook, the AI agent social network that went viral because of fake posts https://techcrunch.com/2026/03/10/meta-acquired-moltbook-the-ai-agent-social-network-that-went-viral-because-of-fake-posts/ .Netflix to Pay as Much as $600 Million for Ben Affleck’s AI Firmhttps://finance.yahoo.com/news/netflix-pay-much-600-million-194011342.html .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk speaks with Carina Lainer, a principal at Roland Berger’s Advanced Technology Center, about how quantum technologies and AI are converging. Carina explains that quantum computing’s probabilistic nature is different from AI hallucinations and is unlikely to worsen them, then discusses why ambitious qubit-scaling forecasts fell short due to error-correction limits. They explore where quantum can help AI, such as quantum generative methods, denoising, and quantum linear solvers, while noting most use cases remain proofs of concept and commercial viability is still challenging. Lainer describes infrastructure needs like cryogenic cooling, outlines progress across hardware approaches (including photonic and neutral-atom systems), and highlights major risks: “harvest now, decrypt later” threats to cryptography, increased bias in areas like credit scoring, and geopolitical power imbalances, alongside optimism for pharma, chemicals, sensors, and communications.What we talked with Carina about:-Quantum Uncertainty vs AI Hallucinations-Quantum Speedups and Energy Gains-Quantum Data Centers and Cloud Access-Practical Quantum AI Algorithms-Research vs Real World Value-Timeline to Million Qubits-AI Accelerating Quantum Hardware-Hardware Types and Ecosystem Turning Point-Cryptography Threat and Decrypt Later-Bias and Geopolitical Power Risks-When Traditional Industries Should InvestLINK to Carina's article: https://www.rolandberger.com/en/Insights/Publications/Quantum-computing-and-AI-A-superpower-in-the-making.htmlVisit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:• Goldman finds ‘no meaningful relationship between AI and productivity at the economy-wide level,’ but a 30% boost for 2 specific use cases - https://finance.yahoo.com/news/goldman-finds-no-meaningful-relationship-143553714.html?guccounter=1• Technological Renaissance: AI’s Integration into the Pharmaceutical Industry- https://www.pharmexec.com/view/technological-renaissance-ai-integration-industry • How Enterprises Are Moving From AI Pilots To Real Autonomy - https://www.forbes.com/councils/forbestechcouncil/2026/03/04/how-enterprises-are-moving-from-ai-pilots-to-real-autonomy/ • Federal Technology Lifecycle Management Adopts AI and Automation - https://fedtechmagazine.com/article/2026/03/federal-technology-lifecycle-management-adopts-ai-and-automation-perfcon • AI-powered attack kits go open source, and CyberStrikeAI may be just the beginning - https://www.csoonline.com/article/4140221/ai-powered-attack-kits-go-open-source-and-cyberstrikeai-may-be-just-the-beginning.html • The ‘Tillyverse’ Is Coming: Inside the Rapid Expansion of AI’s First Digital Superstar - https://www.eweek.com/news/ai-actor-tilly-norwood-tillyverse/ Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk welcomes returning guest Lauren Vriens, an AI startup co-founder who previously built one of Accenture’s first generative AI platforms and scaled an electric mobility business in New York. Lauren argues software isn’t dead because users still need guided interfaces, but legacy SaaS will suffer if it only adds “magic buttons” instead of rebuilding AI-native UX where humans manage rather than do grunt work. She warns leaders against framing AI as “teammates,” emphasizing accountability and human judgment, especially in high-stakes decisions, with AI best used to filter information and reduce cognitive load. They discuss collaboration limits of chat-based interfaces, building trusted AI via transparency, control, iteration, and provenance, a prompting “hack” focused on learning theory first, and Notebook’s agent-driven meme-coin pump-and-dump implications for regulation and markets. Lauren advises treating AI spend like a venture portfolio and shares rapid-fire perspectives on tools and myths.Here's what we talked about:-Is Software Dead?-AI Native UX Shift-AI as Teammate Risks-Humans Stay Accountable-Personal AI vs Enterprise-Many to Many Collaboration-Building Trusted AI-Theory First Prompt Hack-Semantics and Prompt Craft-Agent Markets and Regulation-Funding AI Like Venture BetsVisit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:.ChatGPT Ads Now Hit on Your Very First Message https://winbuzzer.com/2026/02/21/chatgpt-ads-now-appearing-first-prompt-free-users-openai-xcxwbn/ .Google VP warns that two types of AI startups may not survive https://techcrunch.com/2026/02/21/google-vp-warns-that-two-types-of-ai-startups-may-not-survive/ .Fashion Complaints Hit 18,000 as AI Supercharges Retail Scams https://www.cxtoday.com/security-privacy-compliance/ai-retail-scams-fashion-complaints-citizens-advice/ .The Medical School Dean Who Says AI in Healthcare Moved Faster Than He Ever Expected https://www.pymnts.com/artificial-intelligence-2/2026/the-medical-school-dean-who-says-ai-in-healthcare-moved-faster-than-he-ever-expected/ .China’s brain-computer interface industry is racing ahead https://techcrunch.com/2026/02/22/chinas-brain-computer-interface-industry-is-racing-ahead/ .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk speaks with returning SS&C leaders John Bellone (Global CIO, Global Investor Distribution Services) and Jeremy Rossi (Global CIO, Intelligent Automation Analytics) about how enterprise AI adoption is shifting toward transparency and real utility. They discuss rapid progress in AI coding models, why adoption is harder outside software development, and how autonomous agents will change organizational design by pushing people toward higher-level decision-making while still requiring subject matter expertise. They address hallucinations, the need to challenge model outputs, and the importance of training through hands-on use. The conversation covers balancing innovation with global compliance via governance and guardrails, infrastructure competitiveness, choosing and maintaining the right models through testing, risks and benefits of insourcing versus SaaS partners, and separating hype from signal by focusing AI efforts on measurable business outcomes and experimentation.Here's what we talked about on this episode:- AI Shift to Utility- AI Coding in the Enterprise- Outcomes Over Hours- Agents and Leadership- Hallucinations and Trust- Innovation vs Compliance- Infrastructure and Competitiveness- Choosing the Right Model- Testing and Lifecycle Planning- Insource vs Partner Ecosystem- Cutting Through AI Hype- Experimentation and ROIVisit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:• It’s 2026. Can Your AI spell ROI? https://ceoworld.biz/2026/02/08/its-2026-can-your-ai-spell-roi/ • OpenAI's acquisition of OpenClaw signals the beginning of the end of the ChatGPT era https://venturebeat.com/technology/openais-acquisition-of-openclaw-signals-the-beginning-of-the-end-of-the • Digital Employees, AI Bootcamps: America's Oldest Bank Is Spending Billions on Tech https://www.cnbc.com/2026/02/09/digital-employees-ai-bootcamps-americas-oldest-bank-spends-billions-on-tech.html • Why trust is key with synthetic data in the agentic era https://www.fastcompany.com/91424016/why-trust-is-key-with-synthetic-data-in-the-agentic-era • House bill seeks AI workforce tax credits, agency-led outreach https://fedscoop.com/ai-workforce-tax-credit-house-bill/ Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Brad Hairston talks with future of work expert Kelly Monahan, who explains how company leaders can do so much more to drive successful AI adoption and transform their workforce..What we discussed with Kelly:* Why most employees believe AI has actually increased their workload* What an effective AI upskilling program looks like* How to help employees achieve the expected productivity gains with AI* Measuring strategy, creativity, and innovation versus speed and efficiency* Human-powered leadership* The critical elements of AI governance frameworks* GenZ redefining what it means to have a career* A fundamental mindset shift AI leaders need to make* A preview of Kelly’s next book.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.AI Doesn’t Reduce Work—It Intensifies It https://hbr.org/2026/02/ai-doesnt-reduce-work-it-intensifies-it .What We Actually Learned Deploying 20+ AI Agents Across Our Entire Go-To-Market (8 Months In) https://www.saastr.com/what-we-actually-learned-deploying-20-ai-agents-across-our-entire-go-to-market-8-months-in/ .Alphabet calls out new AI-related risks, as it taps debt market to fund build-out https://www.cnbc.com/2026/02/09/alphabet-highlights-new-ai-related-risks-in-tapping-debt-market.html .Claude Opus 4.6: This AI just passed the 'vending machine test' - and we may want to be worried about how it did https://news.sky.com/story/claude-opus-4-6-this-ai-just-passed-the-vending-machine-test-and-we-may-want-to-be-worried-about-how-it-did-13505451 .Olympic Figure Skaters Get Heat for Using AI-Generated Music https://gizmodo.com/olympic-figure-skaters-get-heat-for-using-ai-generated-music-2000720192 .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Brad Hairston talks with Anil Kumar, Managing Director and Head of the Private Equity AI Practice at the global consultancy Alvarez & Marsal, who explains how AI is disrupting the private equity sector..What we discussed with Anil:* The journey from management consultant to AI thought leader* AI-enabled vs AI diligence* Contact center case study demonstrating the impact of AI diligence* ‘First mile’ vs ‘last mile’ framework*Portfolio monitoring revolution* Investment thesis shift around AI* The irreplaceability of human judgment* The next frontier for AI in private equity.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe now!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:• Microsoft’s AI Spend Is Starting To Spook Investors https://gizmodo.com/microsofts-ai-spend-is-starting-to-spook-investors-2000715208 • An Agent Revolt: Moltbook Is Not A Good Idea https://www.forbes.com/sites/amirhusain/2026/01/30/an-agent-revolt-moltbook-is-not-a-good-idea/ • 'It’s an awesome robot. It looks like a human. People could be easily confused that it’s a human' — Tesla exec on why Optimus 3 is a game changer https://www.techradar.com/computing/its-an-awesome-robot-it-looks-like-a-human-people-could-be-easily-confused-that-its-a-human-tesla-exec-on-why-optimus-3-is-a-game-changer • Elon Musk Merges SpaceX With His A.I. Start-Up xAI - Elon Musk Merges SpaceX With His A.I. Start-Up xAI - The New York Times• Google Deepmind pioneer David Silver departs to found AI startup, betting LLMs alone won't reach superintelligence https://the-decoder.com/google-deepmind-pioneer-david-silver-departs-to-found-ai-startup-betting-llms-alone-wont-reach-superintelligence/ • Manulife Canada Delivers Faster Life Insurance Approvals with AI Integration and Enhanced Digital Application - https://insurance-canada.ca/2026/01/30/manulife-faster-life-approvals-ai-application/ Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Brad Hairston talks with Daniel Jurow, Founder and Principal Advisor at Sevoir Group, a management consultancy focused on creative services, including agencies, studios and martech firms. Daniel explains how AI is disrupting creative businesses and the strategies being employed to excel in the new environment..What we discussed with Daniel:* AI adoption patterns across creative businesses* How AI is fundamentally changing the business model of creative and professional services businesses* Learnings from the collapse of Technicolor, the pioneer in cinematic color and visual storytelling* The biggest gap between what AI can do versus what organizations can actually absorb* How agencies and studios should restructure their revenue models in light of AI disruption * AI actor Tilly Norwood – good or bad for media & entertainment?* Indicators of whether AI will create or destroy value in a creative business* Operationalizing personalization at scale* What the Nike+ venture revealed about creative businesses and brands partnering with AI and automation companies.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.The Dueling Rhetoric at the AI Frontier https://deadneurons.substack.com/p/the-duelling-rhetoric-at-the-ai-frontier . OpenAI to add shopping cart and merchant tools to ChatGPT https://www.testingcatalog.com/openai-to-add-shopping-cart-and-merchant-tools-to-chatgpt/ .Drugmakers turn to AI to speed trials, regulatory submissions https://www.reuters.com/legal/litigation/drugmakers-turn-ai-speed-trials-regulatory-submissions-2026-01-26/ .Teaching employees to use AI could add up to $6.6T to US economy https://www.hrdive.com/news/augmenting-artificial-intelligence-employees-increase-gdp/810409/ .AI is hitting UK harder than other big economies, study finds https://www.theguardian.com/technology/2026/jan/26/ai-uk-jobs-us-japan-germany-australia .How Americans are using AI at work, according to a new Gallup poll https://apnews.com/article/ai-workplace-gemini-chatgpt-poll-4934bc61d039508db32bc49f85d63d99 .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk welcomes Ramanath Suryaprkash, Vice President of Partner Ecosystems and Global Alliances at Infosys. Ramanath shares insights into Infosys' journey with agentic solutions and the broader impact of AI and automation in various sectors. The conversation delves into the transition from traditional automation to intelligent automation, the creation and application of AI agents in business processes, and the importance of AI guardrails to ensure data security and regulatory compliance. Ramanath also discusses common misconceptions about AI, the challenges of scaling AI solutions from pilots to production, and the strategy for progressive innovation to achieve business transformation. The episode emphasizes a collaborative approach involving service integrators, technology providers, and client teams to co-innovate and drive successful outcomes.-Transitioning to Intelligent Automation-Enterprise-Grade Automation-Signals for Adopting Agent Systems-Building Intelligent Agents-Balancing Innovation and Risk-Operationalizing AI Agents-Common Misconceptions About AI-Designing New Business Processes-Future Scenarios and Progressive Innovation.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:.OpenAI wants a cut of your profits: Inside its new royalty-based plan and other business models https://www.msn.com/en-au/money/news/openai-wants-a-cut-of-your-profits-inside-its-new-royalty-based-plan-and-other-business-models/ar-AA1UF2Lf?ocid=finance-verthp-feeds OpenAI seeking investments from Middle East sovereign wealth funds for multibillion-dollar round https://www.cnbc.com/2026/01/21/openai-seek-investments-from-middle-east-for-multibillion-dollar-round.html JPMorgan CEO urges slowdown of AI roll-out to ‘save society’ https://www.computerweekly.com/news/366637505/JPMorgan-CEO-urges-slowdown-of-AI-roll-out-to-save-society Davos 2026: PwC chairman Mohamed Kande says over 50% companies 'getting nothing' from AI adoption, has a tip for CEOs https://economictimes.indiatimes.com/news/new-updates/davos-2026-pwc-chairman-mohamed-kande-says-over-50-companies-getting-nothing-from-ai-adoption-has-a-tip-for-ceos/articleshow/126777727.cms NYSE-parent Intercontinental Exchange develops platform for 24/7 tokenized securities trading - https://www.reuters.com/business/nyse-parent-intercontinental-exchange-develops-platform-247-tokenized-securities-2026-01-19/ .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:.AI paradoxes: 5 contradictions to watch in 2026 and why AI's future isn't straightforward https://www.weforum.org/stories/2025/12/ai-paradoxes-in-2026/ .Apple’s new Google Gemini deal sounds bigger, better than expected https://9to5mac.com/2026/01/12/apples-new-google-gemini-deal-sounds-bigger-better-than-expected/ .Washington Gov. Bob Ferguson calls for regulations on AI chatbot companions https://www.opb.org/article/2026/01/12/washington-governor-bob-ferguson-calls-ai-chatbot-regulations/ .AI is speeding into healthcare. Who should regulate it? https://news.harvard.edu/gazette/story/2026/01/ai-is-speeding-into-healthcare-who-should-regulate-it/ .A new year’s resolution for leaders: Redesign work for people and AI https://www.mckinsey.com/mgi/media-center/a-new-years-resolution-for-leaders-redesign-work-for-people-and-ai.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk welcomes Richard Skellett, Chief Analyst for Research and Design at Bloor Research. Richard discusses the transformative impact of AI on organizational structures and talent management, emphasizing concepts like fusion work, digital operating models, and the importance of a mutable operating model. He highlights the challenges and opportunities presented by AI, including the need to integrate AI into human roles and rethink labor dynamics to enhance both employee and organizational productivity. Through examples and detailed analysis, Richard provides a roadmap for businesses to navigate the digital revolution successfully.We talked about a lot with Richard, including:-Impact of AI on Business Models-Challenges in AI Implementation-Four-Dimensional Thinking in AI-Economic Models and AI Integration-AI in Product and Outcome Transformation-Human and AI Operating Models-Digital Workers and Future Resource Planning-The Role of AI in Workforce Transformation-Employee and Employer Perspectives on AIVisit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:• The quiet unease beneath an AI-led hiring boom: Why 80% of people feel unprepared for work in 2026 https://timesofindia.indiatimes.com/education/careers/news/the-quiet-unease-beneath-an-ai-led-hiring-boom-why-80-of-people-feel-unprepared-for-work-in-2026/articleshow/126409323.cms • U.S. economy’s secret weapon surges in third quarter, raising hopes of AI payoff https://www.msn.com/en-us/money/markets/us-economy-s-secret-weapon-surges-in-third-quarter-raising-hopes-of-ai-payoff/ar-AA1TOSmV • Utah launches first-in-the-nation trial that lets AI renew your prescription https://www.medicaleconomics.com/view/utah-lets-ai-refill-chronic-prescriptions-in-state-backed-pilot-program • Nvidia unveils self-driving car tech as it seeks to power more products with AI https://www.bbc.com/news/articles/c0jv1vd571wo • 'Done with human hirings, going to...': 'Godfather of SaaS' Jason Lemkin has replaced most of his sales team with AI agents https://economictimes.indiatimes.com/news/new-updates/done-with-human-hirings-going-to-godfather-of-saas-jason-lemkin-has-replaced-most-of-his-sales-team-with-ai-agents/articleshow/126370245.cms Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑‍💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋‍♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe!