PODCAST · business
Transit Voices
by Ben Whitaker
Transit innovator Ben Whitaker looks to amplify the voice of those who have pushed the envelope and worked tirelessly to make public transit the backbone of people’s mobility. What results is a light-hearted conversation intertwined with reflections about the practical use of technology in the transit industry, reducing waste and getting the most for your public buck, and most importantly, getting people out of their personal cars and onto public transit and shared mobility whenever possible. As a technological pioneer in transport ticketing, Ben is passionate about not falling prey to the technological overhype and instead looking for practical solutions that will bring the most value to transit agencies and riders alike. This is a common thread throughout this podcast series and stands as the basis of the ‘Boondoggle vs The Underdog’ section of the episodes.
Episodes
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Katherine Conrad: Focusing on Core Transit Services and Strategic Partnerships
Ben Whitaker’s guest on this month’s Transit Voices is Katherine Conrad, Executive Director at NEOride, works to break down artificial boundaries, streamline operations and make it easier for riders to use public transit to travel across Ohio and beyond. In the conversation Katherine tells…
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Guillermo Campoamor: Rethinking Mobility for Sustainable Cities
Join us for the episode of the Transit Voices podcast, featuring Guillermo Campoamor, co-founder of the Mobility as a Service company Meep. Host Ben Whitaker and Guillermo delve into how technology is poised to improve public transportation. They explore improving discoverability, integrating...
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India Birdsong Terry: Leading Change and Challenging Perceptions in Public Transit
On this episode of Transit Voices, Ben Whitaker welcomes one of the industry's most inspirational leaders, India Birdsong Terry, the General Manager and CEO of the Greater Cleveland Regional Transit Authority. India, who took the helm of GCRTA just before Covid, delves into her decision to…
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Sampo Hietanen: Lessons and the Future of Mobility as a Service (MaaS)
This month’s episode of Transit Voices delves into the intricate world of Mobility as a Service (MaaS) with Sampo Hietanen, the visionary behind the travel app Whim. Coming on the heels of MaaS Global’s bankruptcy filing in Finland, Sampo shares invaluable insights from the two-decade journey of...
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Carlos Pardo: From Bikes to BRT and Beyond
This month on Transit Voices we go beyond the headlines with Carlos Felipe Pardo from Colombia, a champion cyclist who then became a mobility and urban transport policy adviser for organizations such as the UN and the World Bank. In the conversation with Masabi co-founder Ben Whitaker, Carlos...
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David Block-Schachter: Paving the Way for User-Centric Integrated Mobility
This month’s Transit Voices welcomes David Block-Schachter, the Chief Business Officer at Transit to talk about designing transit solutions around what riders need. “One of the biggest issues I think, is that when you work within an agency, you are beset by all of the internal requirements about...
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Satinder Bhalla: Embracing the Evolution Toward Outcome-Based Procurement
This episode of Transit Voices features host Ben Whitaker in conversation with Satinder Bhalla, President and Co-founder of TransSIGHT, a transit services company and IT integrator that works with all sorts of different transit agencies joining together their data. They dive into the critical…
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Richard Rowson: Pioneering Online Ticket Sales and Transforming Transit Journey Planning
This month on Transit Voices, we are thrilled to host Richard Rowson, a trailblazer in online ticket sales, known for his pioneering work on the UK's Trainline website two decades ago. In this program, he tells host Ben Whitaker about the challenges in setting up the site because, as he puts it...
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Jerome Horne: New Urbanists' Vision for Transit and Cityscapes
On this episode of Transit Voices, we embark on a journey through time to envision the future of our cities under the leadership of the emerging “new urbanists.” Our spotlight guest is Jerome Horne, a notable “new urbanist” from TransitCenter, a foundation devoted to enhancing public transit…
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Miguel Velázquez and Chris Mahood: From Running Buses to Offering Rider-Focused Mobility Solutions
In this unprecedented episode of Transit Voices, we're thrilled to introduce not one but two special guests: Miguel Velázquez, the new CEO of Rochester RTS, and the agency’s Director of IT, Chris Mahood. Together with host Ben Whitaker, they delve into an engaging conversation about their…
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Carol Schweiger: MaaS - Utopian Vision or Overpromised Boondoggle?
In the latest episode of Transit Voices, seasoned transit expert Carol Schweiger underscores the need for behavioral science insights to transform people's commuting habits. "We need to bring in the behavioral scientists to help us understand how do we change people's travel behavior," she…
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Paul Comfort: Rethinking Transit for Equity and Inclusion
Get ready for a captivating episode of Transit Voices as the tables turn for Paul Comfort, renowned host of Transit Unplugged. This time, he swaps his usual role and steps into the limelight as this month’s guest. Known as a "Transit Evangelist," Paul leads conversations from the front seat,...
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Jennie Martin: Closing the Gap on Communication, Safety and Diversity in Transit
This month's guest on Transit Voices is Jennie Martin MBE, the newly appointed chair of Bus Users UK and the former Secretary General of ITS (UK). In a conversation with Masabi co-founder Ben Whitaker, Jennie highlights the communication gap between the transit sector and its customers. “I do…
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Dal Kalirai: Empowering Women, Enhancing Safety, Embracing Tech
On this month's Transit Voices podcast, Ben Whitaker speaks with Dal Kalirai, Sales and Partnerships Director at National Express West Midlands, about the importance of women in the transportation industry, ensuring passenger safety on buses, and the benefits of incorporating technology into...
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Andy Taylor: Transit Innovation Designed with the Rider in Mind
In February’s Transit Voices podcasts in 2023, Masabi co-founder Ben Whitaker talks to Mastercard’s Global Public Transport Leader, Andy Taylor. In this episode, Ben and Andy discuss how any technological innovations in ticketing must have the passenger at the center, “It's about the consumer at...
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Mike DeVitto: Unlocking Innovation with Outcome-Based Procurement
In February’s Transit Voices podcasts in 2023, Masabi co-founder Ben Whitaker talks to Mike DeVitto, former Head of Fare Payment for New York’s Metropolitan Transportation Authority (MTA). In this episode, Ben and Mike discuss how the industry has seen new leaders in adopting the latest ticketing...
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Renee Autumn Ray: Using AI to improve public transit
In the first of our monthly Transit Voices podcasts in 2023, Masabi co-founder Ben Whitaker talks to Renee Autumn Ray, Senior Director of Global Strategy at Hayden AI, a leader in smart enforcement technologies. In this episode, you’ll hear Renee and Ben talk about effective uses of artificial...
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Brandon Policicchio: Taking cash off the buses
In December's Transit Voices podcast, Masabi co-founder Ben Whitaker talks to Brandon Policicchio, Chief Customer and Business Development Officer at Greater Dayton Regional Transit Authority. Here's what you'll hear in this episode: The two talk about removing all cash from buses and the…
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Simon Laker: How to cut three quarters of your fare collection costs
In our second Transit Voices podcast, Masabi co-founder Ben Whitaker talks to Simon Laker, Global Head of Mobility Payments at Consult Hyperion, who are strategic advisory and technical experts in Payments, Identity and Mass Transit Ticketing. Here’s what you’ll hear in this episode: the two talk...
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David Leininger: Making space for innovation
In this first Transit Voices podcast episode, Masabi co-founder Ben Whitaker talks to David LeIninger, who has worked in the transit industry for decades, particularly in financial and budgetary roles. The two talk about removing fare boxes from bus fleets and why the removal of some forms of...
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ABOUT THIS SHOW
Transit innovator Ben Whitaker looks to amplify the voice of those who have pushed the envelope and worked tirelessly to make public transit the backbone of people’s mobility. What results is a light-hearted conversation intertwined with reflections about the practical use of technology in the transit industry, reducing waste and getting the most for your public buck, and most importantly, getting people out of their personal cars and onto public transit and shared mobility whenever possible. As a technological pioneer in transport ticketing, Ben is passionate about not falling prey to the technological overhype and instead looking for practical solutions that will bring the most value to transit agencies and riders alike. This is a common thread throughout this podcast series and stands as the basis of the ‘Boondoggle vs The Underdog’ section of the episodes.
HOSTED BY
Ben Whitaker
CATEGORIES
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