PODCAST · business
Transpharmation - redefining pharmacy through smart technology
by Robert Sztar
A little about the podcastThe Transpharmation podcast show was launched in February 2014 to help pharmacy owners build better, smarter, more profitable 21st century businesses by embracing technology. During each episode we cover one or more of the following:-Listener Q&A (via social media, email, iTunes review, blog comments)-Current issues & events in technology and pharmacy-App of the Week-A bite sized DIY transpharmation: This covers a specific technology piece (eg. e-Faxing, Password Management, News Feeds etc.) and how this can benefit the pharmacy owner and their business (time, money, and confidence).-Interviews with successful pharmacy owners, who have partnered their business with technology-Interviews with technology partners who can help pharmacy owners build their 21st century pharmacy.
Episodes
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#101 How interactive training can help you build a high performance pharmacy team
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode101 THIS EPISODE FEATURES: - Interview with Tyson Clarke - Why a culture of high-performance matters - Why having a team that trains every day gives your pharmacy a competitive edge…
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#100 - A snapshot of the learnings, state-of-play, and the future of pharmacy
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode100 THIS EPISODE FEATURES: - Solo show with the host Robert Sztar - The biggest learnings from a century of Transpharmation - Snapshot of the state-of-play - The biggest developing...
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#99 How to lawfully exit a poor performing pharmacy team member
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode99 THIS EPISODE FEATURES: - Interview with David Bates, Managing Director - Workforce Guardian - The biggest employer mistakes in handling poor performance and How to avoid them - A…
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#98 How to unlock the full potential of GuildCare and streamline your professional services workflow
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode98 THIS EPISODE FEATURES: - Interview with Ross Gallagher, CEO GuildLink - Best Practice uses of GuildCare in Australian Pharmacy - Pharmacy Professional Services Workflows - Insights…
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#97 How to boost your patient’s pharmacy experience through mobile platforms
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode97 THIS EPISODE FEATURES: - Transpharmation Action Series Part 3 - Mobile Pharmacy Platforms - Insights from 4 expert guests - FREE Downloadable template to track your progress - Your 3...
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#96 How to use social media in your pharmacy the 'smart' way
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode96 THIS EPISODE FEATURES: -Transpharmation Action Series Part 2: Social Media Insights from 3 leading Social Media Experts -Technology tools to save you time, and keep your content fresh…
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#95 How to get clarity over your pharmacy’s current financial position
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode95 THIS EPISODE FEATURES: - Transpharmation Action Series: Part 1 [Achieving Full Financial Visibility] - Insights from Robert Sztar and Cloud Accounting & Financial Processing Experts -...
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#94 How to utilise your pharmacy team’s personality differences as strengths not weaknesses
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode94 THIS EPISODE FEATURES: - Interview with Andrew Pattinson, General Manager - Instigo - Understanding your team’s personality differences - Psychometric Testing and Team Profiling -...
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#93 How to use the latest communication and collaboration technology tools in your pharmacy
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode93 THIS EPISODE FEATURES: - Solo show with Robert Sztar - Team communication tools (basic and advanced) - Team collaboration tools (basic and advanced) - Tools to help you plan for 2016...
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#92 How to hire and induct your pharmacy team the smart way
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode92 THIS EPISODE FEATURES: - Interview with Sietel Gill, Chief Pharmacist - Lion Retail Management Group - Interview questions to ask prospective team members - How to retain top-end…
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#91 How to discover your pharmacy core values
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode91 THIS EPISODE FEATURES: - Interview with Sietel Gill, Chief Pharmacist - Lion Retail Management Group - How to discover your pharmacy core values - Successful recruitment and retention...
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#90 How to thrive in the face of adversity through specialising in pharmacy compounding
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode90 THIS EPISODE FEATURES: - Interview with Nick Bova, 2nd Generation Pharmacy & Managing Director - Bova Compounding - Why you need resilience and a strong commitment to being different…
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#89 How to become more productive on your daily commute and create remarkable customer experiences
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode89 THIS EPISODE FEATURES: - Solo Show with Robert Sztar - 4 Vital Activities that every Pharmacy Owner should be doing on their commute (How-To, Tools, Resources) - Strategic Retail...
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#88 How to increase your pharmacy’s profit by looking beyond profit
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode88 THIS EPISODE FEATURES: - Interview with Mouhamad Zoghbi (Author - ‘A Prescription for Pharmacy’]) - The biggest mistakes we’re making in pharmacy today - The concept of empathetic...
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#87 How to achieve success in your pharmacy before it’s too late
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode87 THIS EPISODE FEATURES: - Interview with Matthew Michalewicz, Author of ‘Life in Half a Second’ and CEO Complexica - The 3 most-common reasons why most goals fail - The effect of a...
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#86 How to succeed with change management in your pharmacy
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode86 THIS EPISODE FEATURES: - Interview with Linda Miller, Director - Pharmacy Profit Secrets - Successfully manage change in your pharmacy - Pharmacy team engagement in decision-making -...
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#85 How to use smart pharmacy recruitment strategies to hire the ‘right’ person the first time (2/2)
Part 2/2, Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode85 THIS EPISODE FEATURES: - Interview with Sue Muller, Pharmacist and Owner Locum Co. - Your first steps to successfully recruiting your next team member - Tips for posting...
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#84 How to use smart pharmacy recruitment strategies to hire the ‘right’ person the first time (1/2)
Part 1 /2 Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode84 THIS EPISODE FEATURES: - Interview with Sue Muller, Pharmacist and Owner Locum Co. - The biggest pharmacy recruitment mistakes - How to establish a better recruitment…
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#83 How to fast track your pharmacy professional services implementation
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode83 THIS EPISODE FEATURES: - Interview with Jarrod McMaugh, Vice-President of Pharmaceutical Society of Australia (Victorian Branch) and experienced professional services community...
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#82 How technology can enable your pharmacy professional services success
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode82 THIS EPISODE FEATURES: - Interview with Catherine Bronger, Managing Partner - Chemistworks and 2015 NSW Young Pharmacist of the Year - Pharmacy Professional Services Implementation...
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#81 How to discover your purpose and create an extraordinary pharmacy business
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode81 THIS EPISODE FEATURES: - Interview with Jesper Lowgren - published author, thought leader in digital and business transformation - Connecting purpose and passion to create the...
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#80 How to attract and retain high performance pharmacy team members
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode80 THIS EPISODE FEATURES: - Interview with Roger Simpson, (CEO - The Retail Solution) - Common Pharmacy Recruitment Mistakes - Learnings from World Leaders: Apple, Zappos, Disney - 5...
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#79 How clinical decision support tools can unlock the power of your pharmacy data
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode79 THIS EPISODE FEATURES: - Interview with Debbie Rigby, co-founder PharmEducation - Clinical decision support tools for your pharmacy - Pharmacy Freedom Index Insight: Flexible team...
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#78 How to create and maintain a strong pharmacy culture
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode78 THIS EPISODE FEATURES: - Interview with Tristan White CEO TPC - Why culture is everything - Pharmacy Freedom Index Insight: Your true cost of inventory - Transpharmation Masterclass...
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#77 How your pharmacy can take advantage of the Internet of Things
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode77 THIS EPISODE FEATURES: - Interview with Issac Elnekave - co-founder of Pharmacy Technology Group - What is the Internet of Things? and Why It will transform pharmacy and pharmacists...
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#76 How to efficiently manage your pharmacy roster from anywhere
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode76 THIS EPISODE FEATURES: - Interview with Chris Burke, Director - WageLoch - Maximise your teams productivity through better insights, roster management, and better compliance with the...
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#75 How to customise your pharmacy’s merchandise for your community
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode75 THIS EPISODE FEATURES: - Interview with Hilary Kahn, Director Frontline Strategies, Pharmacy Retail Specialist - “The Queen of the Average Sale” - Maximise your pharmacy retail profit...
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#74 How to tackle your pharmacy’s 9 biggest opportunities No.2
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode74 THIS EPISODE FEATURES: Insights and Bite-Sized Strategies in 9 critical areas of your pharmacy business My Money - Amanda Fisher, Connected Accountants My Pharmacy - Brian Walker,...
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#73 How to use the ‘Trust Advantage’ to create pharmacy retail success
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode73 THIS EPISODE FEATURES: - Interview with Kristian Mahony, Retail Specialist - “The Retail Guy” - Maximise your pharmacy retail profit through upserving not upselling. - Listener…
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#72 How to start planning your smart pharmacy business exit
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode72 THIS EPISODE FEATURES: - Interview with Geoff Green, Author and Founder - GRG Momentum - Maximise your financial freedom and pharmacy value through technology, and plan your smart...
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#71 How to create your pharmacy’s best event ever
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode71 THIS EPISODE FEATURES: - Interview with Kim Hesse, Author and Founder - Venues2Events - Maximise your success and return on investment in creating remarkable pharmacy events…
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#70 How to capture more pharmacy customers with video
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode70 THIS EPISODE FEATURES: - Interview with Jules Blundell, Author and Founder - VideoBuzz - Getting started with creating and producing Video for your pharmacy - Apple Watch for Pharmacy…
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#69 How to succeed with Facebook in your Pharmacy
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode69 THIS EPISODE FEATURES: - Interview with Kylie Bartlett, Author and Social Media Strategist (kyliebartlett.com) - Building and creating successful pharmacy facebook strategies and…
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#68 How to measure and manage the productivity of your pharmacy’s retail space
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode68 THIS EPISODE FEATURES: - Interview with David Mah, co-Founder - Kepler Analytics - Tools to measure and improve your retail productivity and customer engagement. - Evernote…
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#67 How to save time and streamline your dispensary workflow with an electronic DD-book
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode67 THIS EPISODE FEATURES: - Interview with James Gold, Marketing & Development Manager - Methsof - Dispensary Efficiency and Drug of Addiction Compliance Innovation - How to get the...
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#66 How to streamline your pharmacy operations through Dispense and POS system innovation
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode66 THIS EPISODE FEATURES: - Interview with Hoa and Nam Pham, co-founders Z Software - Dispensary and POS System Innovation - Transpharmation Magazine Issue 2 Preview - LastPass -...
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#65 How to improve your pharmacy retail performance through better customer experiences
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode65 THIS EPISODE FEATURES: - My 3 Key Themes from Retail Tech X & Customer Tech X Conference - Latest Retail and Customer Tech Tools - Audiobooks - Transpharmation Motivational Quote of…
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#64 How to succeed with Social Media in your pharmacy
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode64 THIS EPISODE FEATURES: - Interview with Adam Houlahan, Social Media Strategist, Author of Social Media Secret Sauce - Choosing your Social Media Platform - Content Planning - FREE...
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#63 How to leverage both analog and digital worlds to win your pharmacy customers hearts and minds
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode63 THIS EPISODE FEATURES: -Interview with Anders Sorman-Nilsson, Futurist and Innovation Strategist, Author of Digilogue -The digital revolution -The importance of data -The removal of...
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#62 How to plan your pharmacy's digital future without mass confusion
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode62 THIS EPISODE FEATURES: Interview with Doyle Buehler, Author and Senior Smarty Pants, The Digital Delusion The myths of creating a digital strategy, and what you need to do to succeed...
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#61 How to plan your pharmacy’s remarkable future through consistent innovation
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode61 THIS EPISODE FEATURES: Interview with Patrick Reid, CEO LASA, Pharmacist and Pharmacy Owner Pharmacy Innovations: Past, Present, and a bright future A look outside our industry: Lorna...
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#60 How to collaborate and create a better pharmacy experience with your patients
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode60 THIS EPISODE FEATURES: - Interview with Sarah Kucharski, CEO FMD Chat & Co-ordinator of e-patient program at Stanford University Medicine X - My Top 6 Learnings from the Future Health...
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#59 How technology enables more personal and valuable pharmacy-patient relationships
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode59 THIS EPISODE FEATURES: Interview with Wim Battaerd, co-founder PharmEngage Pharmacy Website Masterclass details Future Health Summit Preview
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#58 How smart retail technology can enhance your pharmacy’s customer experience
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode58 THIS EPISODE FEATURES: -Interview with Stephen Borg, CEO and Corporate Director of Global Strategy, AOPEN -Pharmacy Website Masterclass details -How Google is about to make life tough...
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#57 How to maximise your pharmacy’s profitability through efficient automation
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode57 THIS EPISODE FEATURES: Interview with Robert Allen, CEO, Dose Innovations Pharmacy Website Masterclass details Retail Technology Innovations Transpharmation Tribe Hangout Review...
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#56 How your pharmacy payroll system can reduce risk, save you money and boost productivity
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode56 THIS EPISODE FEATURES: Interview with Tracy Angwin, CEO & Author, Australian Payroll Association Pharmacy Website Masterclass details Retail Technology Innovations Patients OR…
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#55 How you can take advantage of the best USA Pharmacy Innovations
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode55 THIS EPISODE FEATURES: Interview with Todd Eury, Host - Pharmacy Podcast Show (USA) Launch of the Transpharmation Magazine APP Round-Up (Including my Top 5 Learnings & Top 5 New...
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#54 How to tackle your pharmacy’s 9 biggest opportunities
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode54 THIS EPISODE FEATURES: Launch of the Transpharmation Magazine My Money - Peter Saccasan, RSM Bird Cameron My Phamacy - Peter Feros & Setrig Yozghatlian, Cincotta Chemist Blacktown My...
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#53 How to unlock the biggest retail opportunities in your pharmacy
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode53 THIS EPISODE FEATURES: - Interview with Brian Walker (CEO) - Retail Doctor Group Insights - Grow retail sales in your pharmacy - Listener debate, Customers or Patients? You decide.…
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#52 How to turn your pharmacy data into valuable wisdom for your patients and your business
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode52 THIS EPISODE FEATURES: - Interview with Mike Da Gama (Founder & Director) - Nostradata - Turning Big Data into Patient Wisdom - Transpharmation Show turns 1. - Gear up for APP 2015
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ABOUT THIS SHOW
A little about the podcastThe Transpharmation podcast show was launched in February 2014 to help pharmacy owners build better, smarter, more profitable 21st century businesses by embracing technology. During each episode we cover one or more of the following:-Listener Q&A (via social media, email, iTunes review, blog comments)-Current issues & events in technology and pharmacy-App of the Week-A bite sized DIY transpharmation: This covers a specific technology piece (eg. e-Faxing, Password Management, News Feeds etc.) and how this can benefit the pharmacy owner and their business (time, money, and confidence).-Interviews with successful pharmacy owners, who have partnered their business with technology-Interviews with technology partners who can help pharmacy owners build their 21st century pharmacy.
HOSTED BY
Robert Sztar
CATEGORIES
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