PODCAST · business
Troubleshooter’s Corner
by Nick Catrantzos
A place where troubleshooters like you can hear about real cases and learn what it takes to deal with challenges. This applies to leaders, consultants, crisis managers, and problem-solvers — people like you with skin in the game who need to make a difference. Our focus: people trouble — because every problem is a people problem. Every episode has takeaways (or keepers), with the bottom line up front. Then comes the rest of the story, for context and perspective.
Episodes
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#13: CHALLENGING THE BENIGN ASSUMPTION
Ever find your organization stalemated by operating under the assumption, “If they knew better, they’d do better”? Yet nothing good comes out of that. By the way, for a look at my new book, Managing the Insider Threat: No Dark Corners and the Rising Tide Menace, check out this site for some...
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#12: IDENTITY TELEGRAPHS COMPETENCE
Why is it that people who identify a certain way give you a sneak preview of how competent they are on the job? Pay attention to how they emphasize three identities, and you will tell whether you are dealing with a superstar, mediocrity, or loser.
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#11: SENSE OF URGENCY
Ever wonder what is behind the truism that some things don't happen until they need to happen? What is missing? It could very well be a sense of urgency.
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#10: SMART DUMB QUESTIONS
Nothing could be more untrue than the idea that there is no such thing as a dumb question. At the same time, there are occasions when a so-called dumb question isn’t dumb at all. It is a test.
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#9: A DEEPER ANSWER
Taking a one-word lesson from modern active shooter response protocols to tackle problems you cannot neglect: Engagement. Some foundational ideas behind this have been around quite a while, as in here: US Department of Homeland Security Active Shooter Pocket Card. Center for Personal Protection &...
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#8: THANK-YOU TROUBLE
How can a simple thank-you backfire on smart troubleshooters when it is something so simple to fix? Join Nick for a discussion of recognizing situations that call for acknowledging, not arguing.
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#7: BE ONE, NOT BOTH
Lessons from a legendary encounter between Alexander the Great and Diogenes the philosopher…
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#6: FIX OR COPE
What can be worse than abject failure? A situation where what masquerades as a solution is only a coping mechanism. Yet you cannot fix every problem. So it is important to tell the two apart.
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#5: LET’S CHEAT DEATH
Surrounded by assassins? As we age and live our days in relatively safe environments, the two assassins most likely to surprise us are those we can do something about.
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#4: WHY BE THERE?
To Zoom or show up in person? It isn’t strictly an either-or situation. There are times when one is preferable to the other and when neither works. Join Nick for some cases and that illustrate these points.
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#3: A $500M GAMBLE ON A MISUNDERSTANDING
What happens when all else fails and you throw money and resources at a problem? Sometimes, this only makes things worse. This was one of those times when a solo troubleshooter starting over from scratch got results that eluded an army of helpers with good intentions.
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#2: MAKING A HOSTAGE SALAD
Think you are powerless as a hostage? Think again. This is a true story of how three international hostages made the best of their situation when caught up in an invasion. One of them even negotiated for better food, which they called his hostage salad.
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#1: PIVOT OR PERISH
Do smart people consistently make the same fatal mistake in a crisis? (Hint: All the time.) Join Nick as he tells leaders, consultants, entrepreneurs, crisis managers, and problem solvers how to avoid this pitfall. Learn more about your host at CatRanSauce.wixsite.com/nodarkcorners.
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ABOUT THIS SHOW
A place where troubleshooters like you can hear about real cases and learn what it takes to deal with challenges. This applies to leaders, consultants, crisis managers, and problem-solvers — people like you with skin in the game who need to make a difference. Our focus: people trouble — because every problem is a people problem. Every episode has takeaways (or keepers), with the bottom line up front. Then comes the rest of the story, for context and perspective.
HOSTED BY
Nick Catrantzos
CATEGORIES
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Frequently Asked Questions
How many episodes does Troubleshooter’s Corner have?
Troubleshooter’s Corner currently has 14 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Troubleshooter’s Corner about?
A place where troubleshooters like you can hear about real cases and learn what it takes to deal with challenges. This applies to leaders, consultants, crisis managers, and problem-solvers — people like you with skin in the game who need to make a difference. Our focus: people trouble — because...
How often does Troubleshooter’s Corner release new episodes?
Troubleshooter’s Corner has 14 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Troubleshooter’s Corner?
You can listen to Troubleshooter’s Corner on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Troubleshooter’s Corner?
Troubleshooter’s Corner is created and hosted by Nick Catrantzos.
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