PODCAST · news
Tuesday Talks
by Numeracle
Join Numeracle's Rebekah Johnson, Founder & CEO, Anis Jaffer, Chief Product Officer, Pierce Gorman, Distinguished Member of Numeracle's Technical Staff, and new regular host, Numeracle's VP of Trust Solutions, Sarah Delphey, as we bring you the highest level of expertise and innovation in the communications industry. Season 3 is all about IDENTITY— building, managing, and protecting it. Our expert hosts are joined by leaders and trailblazers who all have their fingers on the pulse of the industry to bring you the latest insights and trends. Numeracle provides actionable solutions for legal call originators to improve contact rates and restore trust in customer communications. Join us live, or listen on the go.
Episodes
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Then, Now, and Next: A Look Back at 2023 and Predictions for 2024
The Season 3 finale of the Tuesday Talks live Podcast joins all 5 hosts, Rebekah Johnson, Anis Jaffer, Sarah Delphey, Pierce Gorman, and Brett Nemeroff, as they shed light on the key milestones and challenges of the past year and forecast what 2024 might have in store. From regulatory changes to...
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Gone Phishing: A Research-Based Exploration of SMS Phishing with Dr. Brad Reaves
SMS Phishing, or Smishing, scams are on the rise, and they're more sophisticated than ever. Fraudsters are exploiting consumer trust, posing as businesses to steal sensitive data. Dr. Brad Reaves, Associate Professor and expert in privacy and security at North Carolina State University (NCSU)...
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Reputation Management Myth Busters
Do you believe all newly procured numbers are equal? That following best practices alone can fix your labeling problem? Or that all Reputation Management Solution providers use the same monitoring and spam prevention processes? Get ready to debunk these misconceptions and more in this unfiltered...
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The Dos and Don'ts of Branded Calling for Enterprises
Journey with Anis Jaffer, Numeracle's Chief Product Officer, and Ed Olepa, Sr. Call Center Business Analyst at Rocket Central, as they address misconceptions, discuss effective strategies, and explore the impact of Branded Calling on contact rates with insights from Rocket Central. From revealing...
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SIPNOC 2023: Highlights, Insights, and Innovations
Co-hosts Pierce Gorman, Distinguished Member of the Technical Staff, and Keith Buell, General Counsel & Head of Global Public Policy at Numeracle, team up for a comprehensive recap of SIPNOC 2023: "Focus on the Call and Text Authentication Ecosystem." Together, they take you on a journey,...
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Who's Calling? An Examination of CNAM and Caller ID
In-house industry experts, Brett Nemeroff & Pierce Gorman, delve into the intricate world of CNAM and caller ID. In this episode, they trace the evolution of caller ID technology and discuss why it no longer reliably informs us about the source of a call. Explore why this has become one of the…
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Trust Unveiled: Digital Trust vs. Zero Trust
Dive into the intriguing world of Zero Trust and Digital Trust with Rebekah Johnson and Dean Coclin, Sr. Director of Business Development and Trust Specialist at DigiCert! Experience the thrilling surge in the adoption of the Zero Trust approach and dive into a discussion that underscores the…
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Telecom Trust Transformation
Numeracle's Founder & CEO Rebekah Johnson is joined by the Founder & CEO of Gated Networks, Douglas Ranalli as they delve into the telecom trust transformation! Through tech innovations and regulatory insights, we uncover both the costs and the enduring rewards of a reliable communication ecosystem.
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State of the Reputation Management Landscape
Numeracle's VP of Marketing & Communications, Molly Weis, and VP of Business Development, Alexander Carter, delve into the rapidly evolving landscape of reputation management and provide actionable strategies that you can implement immediately to proactively manage your number reputation and...
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Part 2: Defining & Discussing 3rd-Party Call Signing
Numeracle's Distinguished Member of the Technical Staff, Pierce Gorman, is back with VP of Engineering - Voice, Brett Nemeroff, and Chief Product Officer, Anis Jaffer, to continue their discussion on 3rd-party call signing and the 6th Report and Order and Further Notice of Proposed Rulemaking.To...
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Defining & Discussing 3rd-Party Call Signing
Numeracle's Distinguished Member of the Technical Staff, Pierce Gorman, and VP of Engineering - Voice, Brett Nemeroff, chat about the 6th Report and Order and Further Notice of Proposed Rulemaking (FNPRM) related to call authentication and the intricacies of 3rd-party call signing.To read the 6th...
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Navigating the Contact Center Landscape: Best Dialing Practices & Compliance for All Call Types
Strategies for Successful Dialing in an Evolving Regulatory Ecosystem For a deeper dive into this topic, download the playback of their joint Master Class here: https://www.numeracle.com/master-classes/best-practices-for-dialing-strategies-contact-strategy-campaign For the visual aid on risk...
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Robocall Regulations: Ofcom vs. FCC
A Cross-Atlantic Comparison of Consumer Protection Measures Mentioned Content Ofcom and FCC Robocalls Call blocking & labeling Entity Identity Management STIR/SHAKEN VoIP SIP (Session Initiation Protocol) TRACED Act Calling Line Identification (CLI) Authentication AI and Voice Simulation Scams…
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Identity in Focus: The Launch of Season 3
What's New? What's Next? Catching Up and Looking Ahead Mentioned Content Branded Calling & CNAM 10DLC Identity Voice simulation scam calls Know Your Customer (KYC) & Know Your Vetter Project Point of No Entry (PoNE) Know Your Upstream Provider Delegate Certificates Robocall Mitigation Database...
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Season Finale: Predictions on the Delivery of Identity in 2023
Looking to the Future through a Retrospective of Season 2 It's the last session of Season 2! Rebekah and Anis close out this spectacular season, filled with so many expert guests and some new expert hosts! Together, they reflect on our conversations this season and close the year out with some...
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Twitter Misses the Mark on Identity Verification
How the New Pay-for-Verification Model leads to more Identity Fraud and Distrust As the leaders for identity verification in the communications ecosystem, we take a hard look at the changes being made by Elon Musk at Twitter in this week’s episode. With the new pay-for-verification model of the...
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(Illegal) Robocalls Aren't Special
Security and Fraud Mitigation to Combat Illegal Calls Numeracle’s VP of Trust Solutions, Sarah Delphey, was joined by Bradley Reaves, Assistant Professor of Computer Science at North Carolina State University, to discuss how the history and lessons learned from academia and other industries can...
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The Recent Moves on Messaging
The future of identity and authentication in the messaging channel Rebekah and Anis are back to discuss the recent events impacting the messaging channel, including the FCC's recent NPRM on blocking illegal robotexts, and how they predict trusted identity and authentication in the messaging…
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The New STIR/SHAKEN Frontier
How to Authenticate Callers Before a Call is Placed Pierce Gorman continues as our host, this time welcoming Numeracle's VP of Trust Solutions, Sarah Delphey, to report on the status of STIR/SHAKEN and explore the next enhancements, versions, challenges, and solutions that still need to be…
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Global Call Authentication Domination: Part III
International Involvement: The Intersection Between Domestic and Foreign Voice Service Providers Part III of our series on Call Authentication Domination has a new twist: a third expert guest speaker! Jim McEachern, Robocall and SHAKEN expert and consultant and Member of the Alliance for...
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Global Call Authentication Domination: Part II
Call Signing with Rich Call Data (RCD) and Exposing Potential Gaps in Delegate Certificates Eric Priezkalns, Chief Executive Officer of the Risk & Assurance Group and Editor of Commsrisk.com, returns to the podcast, this time taking over as the host with guest Pierce Gorman, Distinguished Member…
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Smart Shopping: The Ultimate Vendor Evaluation Checklist
The definitive guide to evaluating a solution for reputation management and call branding Molly Weis, VP of Marketing and Communications, is back as our host, this time welcoming our Vice President of Business Development, Alexander Carter, for an in-depth market assessment with best practices to...
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Industry Spotlight: Communications in the Automotive Industry
Cracking down on Auto Warranty Scams to return trust to legal calls The podcast welcomes guest speaker Scott Davis, CEO of Volie and Dealer Identity to talk about the lack of trust in phone calls being seen in the automotive industry, especially in the wake of new regulations to stop auto…
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Global Call Authentication Domination: Part I
'One-size-fits-all' approach to STIR/SHAKEN causing adoption roadblocks abroad: Guest Hosted by Pierce Gorman, Distinguished Technical Staff Member at Numeracle with expert guest speaker Eric Priezkalns, Chief Executive of Risk & Assurance Group and Editor of Commsrisk.com Mentioned Content:...
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Rules, Regulations, and Requirements Review
How recent regulatory changes will impact internationally-originated calls Guest Speaker: Kevin Rupy, Partner at Wiley Law Mentioned Content Gateway & Intermediate Providers' role in foreign-originated robocall traffic Robocall Mitigation Plans & Database Do Not Originate (DNO) List call blocking...
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Number Management Strategies for Campaign Success
Best Practices for Number Procurement, Outpulsing, Reputation, and Branded Calling Hosted by Molly Weis, our VP of Marketing & Comms, with guest speaker Natalie Laferriere, one of our very own Client Success Managers, together they explore some of the best practices for successful number...
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Call Delivery: The Inside Scoop
Myth-busting FAQs on all things call delivery, from number reputation and STIR/SHAKEN to branded calling and more! Mentioned Content Number Reputation Attestation Levels A, B, & C Call Delivery, Labeling, and Blocking STIR/SHAKEN certificates Branded Calling Solutions Rich Call Data/RCD (Caller...
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The Talks at SIPNOC: Themes, Highlights, and Momentum of the Event
Tuesday Talks is back from spring break to discuss a recap of the themes and actions set in motion by the webinars at SIPNOC, hosted by Rebekah who will be joined by guest speaker Richard Shockey, Chairman of the Board of Directors at SIP Forum. Mentioned Content SIP Forum & SIPNOC 2022 Webinars...
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Safe Voice Communications: What to Watch for in 2022 and Beyond
In this episode, hosted by Rebekah, guest speaker Gerry Christensen, Vice President of Business Development and Partnerships at YouMaill, joins the Tuesday Talks podcast once again to bring you the top items they're looking out for this year to protect your enterprise identity, especially when...
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2022 Regulatory in Review: Key Decisions and Conversations to Watch this Year
In this regulatory episode, Rebekah was joined once again by Mitch Roth, Founder of Roth Jackson and fellow chair fn the Enterprise Communications Advocacy Coalition (ECAC), to review the regulatory decisions and updates that are expected to affect the voice channel and legal business...
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Branded Calling: The Value & the Challenges
From Expectations & Implementation to Results & Considerations Rebekah and Anis explored the challenges when implementing branded calling, from what your coverage expectations should be, what to consider before implementing, and what your potential results may end up being. Mentioned Content...
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Season 2 Kick-Off: Keeping Identity at the Core of 2022 Communications
Rebekah and Anis are back, setting the scene for the 2022 communications ecosystem, introducing a broadening of the show, and expanding beyond traditional telecom as the only area that includes the importance of identity. The Numeracle podcast is now available on all streaming platforms.…
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Beyond the Voice Channel: Exploring Emerging Communications Technologies: The benefits of utilizing short code, 10DLC, RCS, and verified emails for business comms
Numeracle wrapped up Season One of the Tuesday Talks live podcast series with its 20th episode! Rebekah and Anis came back together for this finale episode to recap 2021 regulatory and technology highlights as well as predictions for what may be in store for 2022 including 10DLC and Verified...
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Cross Border Call Delivery IV: U.S. Impending Rule Impact Overview of the Reply Comments Filed in response to the FCC FNPRM
Rebekah was joined by Mitch Roth, Founder of Roth Jackson and fellow member on the Enterprise Communications Advocacy Coalition (ECAC), to wrap up our series on cross-border call delivery with a regulatory perspective on the reply comments in response to the FCC 4th & 5th FNPRM on international...
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Cross Border Call Delivery Challenges Part III: Canada Continued STIR/SHAKEN and its role in cross-border traffic origination & termination
Picking up where we left off on our last session in our ongoing sub-series on Cross-Border Call Delivery, Ed Antecol joins us once again to continue the discussion on STIR/SHAKEN implementation in Canada. MENTIONED CONTENT Cross-Border Communications & Gateway Providers STIR/SHAKEN, Attestation…
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Cross-Border Call Delivery Challenges Part 2: Canada STIR/SHAKEN and its role in cross-border traffic origination & termination
Coming back in Part 2 on International Call Delivery, Rebekah Johnson was joined by Edward Antecol from COMSolve Inc to continue the discussion on cross-border communications and the challenges of authenticating international voice traffic with a focus on Canada. Guest Speaker: Ed Antecol, VP of...
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Cross-Border Call Delivery Challenges Part I: STIR/SHAKEN & its role in non-domestic traffic origination & termination
As the first episode in a series on International Call Delivery, Rebekah Johnson was joined by Robocall and SHAKEN expert and consultant, James McEachern, to discuss the challenges and role of STIR/SHAKEN in originating and terminating non-domestic traffic. Mentioned Content STIR/SHAKEN Standards...
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The Voice of the Enterprise: Regulatory Highlights Impacting Enterprise Call Delivery Today
Rebekah Johnson was joined by Stuart Discount, CEO of SMD Contact Center Consulting, to discuss the recent activities in the regulatory space of telecommunications that are currently impacting enterprise call delivery. Both Rebekah, Chair SME on Communications Identification, and Stuart, Co-Chair...
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Recapping the 2021 STIR/SHAKEN Virtual Summit: Our thoughts on the discussions, learnings, and key takeaways from the event
Numeracle recaps our thoughts on the discussions, learnings, and key takeaways from the event including ours and other webinars presented during the weeklong virtual event focused on STIR/SHAKEN, KYC, caller identity, RCD, and more. Link to 2021 STIR/SHAKEN Virtual Summit sessions:...
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Spoofing- What it is, what threats does it pose, and what’s being done about it: Complementing KYC with Ongoing Spoof Surveillance in a Robocall Mitigation Plan
Our VP of Comms and Marketing, Molly Weis, was joined by Gerry Christensen, VP of Business Development and Strategic Partnerships at YouMail Inc., to connect the dots between call spoofing and KYC in a Robocall Mitigation Plan post the June STIR/SHAKEN deadline. Guest Speaker: Gerry Christensen…
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Applying KYC to Communications: Lessons Learned from the Financial Industry
In the first episode of a new sub-series of our podcast, Applying KYC to Communications, Rebekah was joined by Sam Fadel to discuss fraud investigations and the power of KYC to prevent customers and your business from fraud. Guest Speaker: Sam Fadel, Florida Chapter President of the International...
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The Robocall Mitigation Database: Understanding the Requirements and Deadline
With the upcoming June 30th STIR/SHAKEN Deadline right around the corner, we set up a heavy-hitting episode of Tuesday Talks featuring guest speaker, Kevin Rupy of Wiley Rein LLP, who joined Rebekah Johnson in a conversation on the FCC's filing requirements and deadline of the Robocall Mitigation...
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How to Attest Callers on Your Network: Implementing a Local KYC Solution
We invited John Bruner of Aegis Mobile as a guest speaker to join Rebekah on this episode where they discussed risk assessment and management, vetting and verifying caller identity within the STIR/SHAKEN standards including logo validation for rich call data, and the implementation of a Know Your...
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How to Market Emerging Technologies on a Budget: The Art of a Content-Driven Approach to creating Value in Your Brand
Our special guest this week is our very own VP of Marketing and Communications, Molly Weis. In this unique session, Rebekah and Molly will dive into the content-driven approach of marketing to increase value in your brand. Discover how she was able to market a tech-based start-up on a budget and...
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Leveraging Trust in the Network with Rich Call Data: The Authentication of Branded Assets
In this episode, Rebekah and Anis discuss the complications and technical aspects of RCD as well as the security risks and challenges of authenticating a logos' validity. Mentioned Content Rich Call Data (RCD) - Logo, Brand Name, Call Reason STIR/SHAKEN RCD PASSporT Internet Engineering Task…
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Mythbusting Part II The Current State of STIR/SHAKEN Implementation: From the Service Provider Perspective
In our second session of Mythbusting the Current State of STIR/SHAKEN Implementation, Rebekah, Anis, and Chris discuss RCD, Delegated Certificates, and other Out-of-Band Solutions on the Technology Side. Part Two of our Mythbusting episode includes special guest, Christ Wendt, who will be...
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Mythbusting: The Current State of STIR/SHAKEN Implementation: From the Service Provider Perspective
Part one of this series addresses the Standards and Policies that surround the current state of STIR/SHAKEN Implementation from the Service Providers Perspective. This special episode of Tuesday Talks Mythbusting features guest speaker, Chris Wendt, representing the ATIS/SIP Forum IP-NNI Joint…
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What it Takes to Authenticate Part II: Termination & The Green Check Mark
In this episode of Tuesday Talks, Numeracle discusses Part Two of our session, "What it Takes to Authenticate: Termination and the Green Checkmark." Join Rebekah and Anis as they discuss Call Validation Treatment (CVT), Rich Call Data (RCD), and User Device Displays. Mentioned Content Call...
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What it Takes to Authenticate Part I: Origination & Attestation
Rebekah and Anis discuss Part 1 of What it Takes to Authenticate by exploring the Originating Side of the Caller Authentication Framework, and how authenticity relates to Attestation Levels. Mentioned Content STIR/SHAKEN Caller ID Authentication Framework Attestation Levels & the Enterprise...
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Caller ID Authentication Defined: As defined by the TRACED Act & how it relates to STIR/SHAKEN
Rebekah and Anis return to discuss how the TRACED Act defined Caller ID Authentication and how it relates to STIR/SHAKEN. Mentioned Content STIR/SHAKEN Caller ID Authentication Defined The TRACED Act & Standards Know Your Customer (KYC) & Best Practices Attestation Levels A, B, & C Call...
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ABOUT THIS SHOW
Join Numeracle's Rebekah Johnson, Founder & CEO, Anis Jaffer, Chief Product Officer, Pierce Gorman, Distinguished Member of Numeracle's Technical Staff, and new regular host, Numeracle's VP of Trust Solutions, Sarah Delphey, as we bring you the highest level of expertise and innovation in the communications industry.
Season 3 is all about IDENTITY— building, managing, and protecting it. Our expert hosts are joined by leaders and trailblazers who all have their fingers on the pulse of the industry to bring you the latest insights and trends.
Numeracle provides actionable solutions for legal call originators to improve contact rates and restore trust in customer communications. Join us live, or listen on the go.
HOSTED BY
Numeracle
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Frequently Asked Questions
How many episodes does Tuesday Talks have?
Tuesday Talks currently has 52 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Tuesday Talks about?
Join Numeracle's Rebekah Johnson, Founder & CEO, Anis Jaffer, Chief Product Officer, Pierce Gorman, Distinguished Member of Numeracle's Technical Staff, and new regular host, Numeracle's VP of Trust Solutions, Sarah Delphey, as we bring you the highest level of expertise and innovation in the...
How often does Tuesday Talks release new episodes?
Tuesday Talks has 52 episodes. Check the episode list to see recent publication dates and frequency.
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You can listen to Tuesday Talks on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Tuesday Talks?
Tuesday Talks is created and hosted by Numeracle.
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