PODCAST · news
User friendly
by Deloitte
Want to stay plugged in to the biggest trends in technology, media, and telecom? Our TMT podcast series takes what you need to know and breaks it down into something more User Friendly. From social responsibility to the next emerging technologies, industry leaders join us to dive into the biggest topics shaping your business—and the world around you.
Episodes
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Beyond genre: Anime's future in a connected world
Anime is reshaping global entertainment—bridging generations, cultures, and industries. This episode explores its explosive growth, fan-driven innovation, and how it connects people worldwide through storytelling, technology, and creative collaboration. See why anime's influence is just beginning.
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Exploring the business of being a content creator
The creator economy is transforming the way influence becomes income. What happens when content creators are seen not just as talent, but as entrepreneurs driving value across the funnel? And how can brands build authentic, long-term partnerships that move beyond one-off sponsorships? Explore...
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Reimagining work with agentic AI
As businesses navigate a rapidly changing digital landscape, agentic AI is emerging as a powerful force for transformation. What possibilities open up when organizations automate complex tasks with intelligent agents? And how are leaders addressing the challenges that come with integrating these...
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Workplace of the future: Unlocking efficiency through AI collaboration
As technology continues to evolve at lightning speed, the workplace of the future is being redefined by artificial intelligence (AI) and seamless collaboration. How are organizations adapting to these changes? And what role do AI and connectivity play in enhancing workplace efficiency and…
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How M&A can fuel semiconductor industry growth
With rapid advancements reshaping technology, mergers and acquisitions are becoming crucial in defining the semiconductor industry's future. How are industry leaders navigating these shifts? And what role do strategic M&A and AI play in fostering innovation and attracting highly specialized…
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Harnessing sustainability data for greater business value
Global regulations require transparent corporate sustainability data reporting, yet it's becoming increasingly complex to navigate. How can companies comply with evolving reporting requirements and turn it into a strategic advantage? In this episode of User Friendly, discover how AI and other...
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Cyber trends shaping the TMT industry
With the expansion of technologies like cloud and AI, the technology, media, and telecommunications (TMT) industry is being largely shaped by evolving cyber trends. What key trends are currently impacting the industry? And how can organizations stay ahead of emerging cyber threats to create a...
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The evolution of on-device AI
In the AI ecosystem, on-device AI is changing the game, bringing the power of AI processing directly onto devices like smartphones and PCs. In this episode of User Friendly, discover the trends driving on-device AI adoption and how organizations are using the transformative technology today.
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The exponential growth of women's sports
Women's sports have recently made a big splash on screens and in headlines. Increased interest from fans, broadcasters, and brands is driving rapid growth in the investment of women's sports. In this episode of User Friendly, hear how organizations can capitalize on this expanding market to help...
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Marketing to kids: Strategies to effectively engage young audiences amid evolving regulations
The rapid rise of digital platforms and the decline in traditional TV is significantly changing how children consume content. How can brands and advertisers adapt to this changing landscape to effectively engage younger viewers while complying with regulations? Tune into this episode of User...
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Scaling GenAI for the enterprise
Technology leaders are tasked with harnessing the power of AI at scale for the enterprise. But how can organizations implement Generative AI responsibly while creating business value? In this episode of User Friendly, the CIOs of Cisco and Deloitte US join us to explore promising GenAI use cases...
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Creating a more customer-centric approach
It's often said putting the customer at the heart of your business can deliver an exceptional customer experience. But actually fostering customer loyalty and satisfaction isn't always an easy feat. Tune in to this episode of User Friendly to hear how tech, media, and telecom companies can meet...
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Diversity in Media and Entertainment
Media and entertainment plays a key role in shaping how people view the world, which is why inclusive representation in the industry is so critical—both in front of the screen and behind the camera. Tune in to this episode of User Friendly, as we discuss the importance of increasing diversity in...
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Space Technologies Podcast
Space technologies play an important role in our daily lives, and recent space innovations could open up even more exciting new commercial opportunities in technology and telecommunications. From satellites to renewable energy, how might these advances have an impact on life on Earth? Tune in to...
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Value stream management
Today's dynamic work environment may cause businesses to reevaluate how they manage workstreams. Solutions to these problems can be found through value stream transformation, from business-based product development to operational value streams. How might a shift to value stream management change...
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Creator economy and monetization
In this episode of the User Friendly podcast, Thomas Kim (TK), Director of Product Management – Creator Monetization at YouTube and Dennis Ortiz, Principal at Monitor Deloitte and US Advertising, Publishing, Social Media, and Platforms sector leader, join host Hanish Patel. They explore how…
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How can CIOs prepare for digital transformation? (part 3)
When it comes to digital transformation, technology is obviously a key component. But creating a clear business case and ensuring everyone is on the same page is just as important. So how can CIOs prepare for digital transformation? And how will the role of the CIO continue to evolve? Tune in to...
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Maximizing the impact of digital transformation (part 2)
Digital transformation is a necessity for businesses today, and many companies are making significant investments to reimagine their businesses. How can leaders align technology with business strategy and develop the processes and capabilities necessary to optimize value? Tune in to episode two…
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Technology and digital transformation (part 1)
The pandemic, a potential economic downturn, and global uncertainty have amplified the urgency to transform businesses to be more agile and resilient. As a result, digital transformation has become an essential part of any business strategy, helping companies confront changing market requirements...
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How connectivity is advancing health care
Technology innovations in health care, from wearable fitness trackers to virtual medical appointments, require strong and secure connectivity solutions to power them. Tune in to this User Friendly podcast as host Hanish Patel is joined by AT&T's Joe Cutrell and Deloitte's Jack Fritz to explore 5G...
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AI and human-centered design
In this episode of the User Friendly podcast, Mahesh Saptharishi, Executive Vice President and Chief Technology Officer, Motorola Solutions, and Nitin Mittal, Global AI Business Leader, Deloitte Consulting LLP, join host Hanish Patel to explore the future of AI and the new role of human-centered...
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Fandom in the metaverse
In this episode of the User Friendly podcast, J.R. McCabe, Chief Business Officer, Consumer Products at Sinclair Broadcast Group joins podcast host Hanish Patel. They discuss how Sinclair teamed up with Deloitte to build a fandom metaverse experience at the BNP Paribas Open that blends the…
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Innovating with 5G and edge computing
In this episode of the User Friendly podcast, we explore how private 5G networks and edge computing open the door to use cases across industries that can boost productivity, enhance operational efficiency, and create revenue opportunities. Hear perspectives from Jennifer Artley, senior vice...
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Best of: Women in sports, digital transformation, connectivity, and startup trends
In this episode of the User Friendly podcast, host Hanish Patel shares his recommended listening list to recap a few of our top episodes from past seasons. From advancing women in sports, to digital transformation, to connectivity, VC and startup trends, explore a few of our most popular episodes...
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Leadership in an age of disruption
In this episode of the User Friendly podcast, Jason Girzadas, managing principal - Businesses, Global, and Strategic Services, and Jessica Kosmowski, US Ecosystems & Alliances leader, join host Hanish Patel to explore the key trends and forces shaping the future of business and other business...
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Social Impact of Technology with HPE
In this episode of the User Friendly podcast, Monica Batchelder, chief sustainability officer at Hewlett Packard Enterprise, and Rafi Addlestone, global TMT ESG leader at Deloitte UK, join host Hanish Patel to discuss the impact of technology in society and how it can help accelerate…
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Shifting sports landscape with US soccer
In this episode of the User Friendly podcast, David Wright, chief commercial officer at US Soccer, and Chad Deweese, senior manager in Deloitte's sports practice, join host Hanish Patel to explore the shifting sports landscape through the lens of Major League Soccer's explosive growth in the…
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The future of search with Google
Natural language processing, neural networks, and other technological advancements are expanding our ability to access the world's information. In this episode, User Friendly podcast host Hanish Patel sits down with Google's Pandu Nayak and Deloitte's Ragu Gurumurthy to examine technology's…
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Semiconductor trends to watch
In this episode of the User Friendly podcast, host Hanish Patel is joined by Deloitte's Christie Simons, Audit & Assurance TMT industry leader, and Duncan Stewart, director of TMT research at Deloitte Canada, to explore how semiconductor companies can take steps to become more agile and sustain a...
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The Metaverse Explained
In this episode of the User Friendly podcast, host Hanish Patel is joined by Mic Locker, US Telecom, Media & Entertainment sector leader for Deloitte Consulting, to explore the many different facets of the metaverse and its applications. They also discuss the opportunities, challenges, and future...
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Digital behaviors and connectivity trends with Zoom
In this episode of the User Friendly podcast, host Hanish Patel is joined by Harry Moseley, chief information officer of Zoom Video Communications, and Jana Arbanas, US Telecom, Media & Entertainment leader at Deloitte, to discuss how technologies have altered our daily lives and accelerated…
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Digital Transformation with Thomson Reuters
Host Hanish Patel is joined by Steve Hasker, president and CEO at Thomson Reuters, and Janet Foutty, executive chair of the board at Deloitte US, to discuss how businesses can build agility and resilience through digital transformation.
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Advancing Women in Sports
This episode of Deloitte's User Friendly podcast series explores the role value-driven businesses can play in advancing gender equity in sports.
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Empowering Employees in Sustainability
This episode of User Friendly discusses how engaging employees in sustainability can help them make positive climate choices for themselves at home, at work, and within society.
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Redefining the Future of Advertising
As the advertising landscape rapidly evolves, what might the future hold? Tune in to this User Friendly episode to find out.
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Coming up in Season 5
Get a sneak peek at what's in store for the remainder of Season 5 and in the meantime, check out an exciting episode from our friends over at That Makes Cents podcast series, covering the game plan for growth in sports retail. Tune in later this month for our next episode and tell us what you…
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New Wireless Technology and 5G Trends
What 5G trends have we already observed, and how do we expect the next year to play out? In this episode of the User Friendly podcast, we take a deep dive into the future of 5G and new wireless technologies.
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Creating workforce resilience in tech, media, and telecom
This past year, the race to upskill talent has jumped into the spotlight as not only a business imperative, but a social expectation. In our rapidly transforming digital landscape where the only constant is change, what can organizations do to build employee resilience and prepare the future...
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Supporting racial equity in the tech industry
In this episode, Hanish Patel is joined by Rev founder Alma Derricks and Deloitte's Ayo Odusote to explore the importance of discussing racial equity, key structural challenges the tech industry faces, and what business leaders can do to combat racism in their organizations.
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Channel partner transformation in a post–COVID-19 world
The shift to XaaS is accelerating, and now, with COVID-19 continuing to shift business landscapes, how can technology channel partners around the world navigate this change and generate greater value for their enterprise customers?
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Tech plays leading role in return to TV and film production
Content streaming has witnessed a surge as people stay home during COVID-19 lockdowns. But, the pandemic has directly affected the ability of film studios to continue physical production and meet consumer demands for content. Tune in to the podcast to learn about the factors involved in…
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What is the intelligent edge?
Advanced connectivity, the Internet of Things, and artificial intelligence are converging to drive the next evolution of the digital world. Only now it's becoming physical, digital, and intelligent. Tune in to the podcast to learn about the intelligent edge network—what it is, how it's being…
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Technology in sports and other trends to watch
How can sports and media and entertainment organizations leverage emerging technologies to evolve their business models and create new revenue streams? In the third episode of our outlook series, we look at the 2020 trends to watch around regulation and technology in sports—from college athletic...
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China invests in tech: Implications and opportunities
Many countries are investing heavily in technology to compete with the US and other global players, and China tops the list. In this podcast, we discuss where—and why—China is making investments and the implications for relations between the US and China. We'll also examine the impact on...
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Digital reality in the enterprise
Today's businesses are applying digital reality in all its forms—augmented, virtual, mixed, 360 video, and immersive experiences—in the real world. In this podcast, we take a deep dive into augmented reality, specifically spatial computing and wearables that merge the digital world and real life.
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Connectivity and mobile trends
Are consumers ready to embrace the faster, more reliable internet service that 5G wireless networks will deliver? How will next-generation connectivity, powered by 5G, impact the consumer ecosystem? Find out as our new podcast explores the findings from our Connectivity and Mobile Trends survey.
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Customer Success in Accelerating Growth
What's customer success and why is it important? Learn how tech, media and telecom companies drive growth and reduce churn with a customer-centric approach.
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Tech Industry Trends and Opportunities
What technology trends are worth keeping an eye on in the year ahead? Get the inside track in this new podcast based on Deloitte's 2020 Technology Industry Outlook.
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Telecom, Media and Entertainment Industry Trends
Deloitte's Kevin Westcott joins host Hanish Patel to share his insights on what's ahead for the telecommunications media & entertainment industry. Expanding on observations from the TM&E Industry Outlook 2020, Westcott predicts that the growth of video streaming will continue to explode and...
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Season 3 closer
Season 3, that's a wrap—we hope you enjoyed listening! Catch up on past episodes, share the series with your network, and chat with our host, Hanish on Twitter @HanLXXIII or @DeloitteTMT. Tune in this fall for new episodes from User Friendly and don't forget to subscribe.
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ABOUT THIS SHOW
Want to stay plugged in to the biggest trends in technology, media, and telecom? Our TMT podcast series takes what you need to know and breaks it down into something more User Friendly. From social responsibility to the next emerging technologies, industry leaders join us to dive into the biggest topics shaping your business—and the world around you.
HOSTED BY
Deloitte
CATEGORIES
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Frequently Asked Questions
How many episodes does User friendly have?
User friendly currently has 84 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is User friendly about?
Want to stay plugged in to the biggest trends in technology, media, and telecom? Our TMT podcast series takes what you need to know and breaks it down into something more User Friendly. From social responsibility to the next emerging technologies, industry leaders join us to dive into the biggest...
How often does User friendly release new episodes?
User friendly has 84 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to User friendly?
You can listen to User friendly on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts User friendly?
User friendly is created and hosted by Deloitte.
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