Veeva Training Solutions Podcast

Keyla Gonzalez, Manager of Learning and Development at Vericel, shares how her small team balances high-stakes compliance with effective adult learning in a GxP environment.Key Highlights:Defeating "New Hire Overload": How to sequence 100+ SOPs by prioritizing GxP foundations and blending "read and understand" tasks with hands-on training.The L&D Balancing Act: Navigating the dual demand for technical LMS administration and creative instructional design.Efficiency Through Automation: How moving to electronic records frees up time for high-impact consulting and content creation.Build vs. Buy: Deciding when to use AI and external catalogs like LearnGxP to meet urgent training needs on a budget.Comprehension Over Compliance: Why shifting the focus from "checking boxes" to true understanding actually leads to better regulatory outcomes.Expert: Keyla Gonzalez, Manager of Learning and Development at VericelExpert Links:LinkedIn: https://www.linkedin.com/in/keyla-gonzalez19/ LearnGxP Links:Join LinkedIn Community: https://www.linkedin.com/company/learngxp/ Join Veeva Connect: https://veevaconnect.com/communities/ANhQ3gFSkAA/about?join=1 Book a Demo: https://wkf.ms/4rWbR30

Traditional training models are failing the CDMO industry. Joining us is Brian Drapeau, Founder of GXP Frame and author of “The CDMO Training Crisis.” Brian explains why scaling physical capacity without scaling human capability turns facilities into "expensive warehouses."Key Discussion Points:The Context Switching Tax: Why multi-client environments break traditional pharma training models.The Real Cost of Underinvestment: How training gaps trigger a cycle of deviations, overtime fatigue, and high turnover.Reframing the Narrative: Moving from "training budgets" to "client commitment insurance."Scalable Architecture: Building competency based systems that prioritize workforce readiness over checkbox compliance.The Bottom Line: The CDMOs that survive the next decade won't be those with the most square footage. They will be the ones with the most capable workforces.Expert: Brian Drapeau, Founder & Principal Consultant | GxP FrameExpert Links: LinkedIn: https://www.linkedin.com/in/brian-james-drapeau/ Article: https://www.gxpframe.com/insights-cdmo-training-crisis LearnGxP Links:Join LinkedIn Community: https://www.linkedin.com/company/learngxp/ Join Veeva Connect: https://veevaconnect.com/communities/ANhQ3gFSkAA/about?join=1 Book a Demo: https://wkf.ms/4rWbR30

In this episode of the Veeva Training Solutions Podcast, we sit down with Karen Sorenson, Veeva Vault Platform Lead at Sana Biotechnology, to discuss the shift from "checkbox" compliance to an intentional GxP training culture. With over a decade of experience spanning both Quality and IT, Karen shares why the start of the year is the critical moment for organizations to stop the "rinse and repeat" cycle and start evaluating if their training programs actually serve the business. We dive into the practicalities of moving away from generic 30-minute refreshers toward role-based, targeted learning that sticks long after the training is completed.Expert: Karen Sorensen, Veeva Vault Platform Associate Director, Sana BiotechnologyExpert Links: https://www.linkedin.com/in/karen-sorensen/ LearnGxP Links:Join LinkedIn Community: https://www.linkedin.com/company/learngxp/Join Veeva Connect: https://veevaconnect.com/communities/ANhQ3gFSkAA/about?join=1Book a Demo: https://learngxp.com/book-a-demo/

How do you train and qualify a workforce when your company has no in-house manufacturing or labs? Join us as Jonathan Menard of Agios Therapeutics, Inc. shares his strategies for success. Discover how they successfully pivoted from outdated document-based training to modern, engaging methods across Quality, Supply Chain, and Clinical Operations. Learn how they implemented On-the-Job Training (OJT) in a virtual environment and created complex, audit-ready training matrices. If you need to boost training compliance and engagement in a decentralized organization, this episode provides essential lessons on balancing consistency with functional flexibility.Expert: Jonathan Lachapelle Menard - Associate Director Training & Documentation at Agios Therapeutics Inc. Expert Links: https://www.linkedin.com/in/jonathanwmenard/ LearnGxP Links:Join LinkedIn Community: https://www.linkedin.com/company/learngxp/ Join Veeva Connect: https://veevaconnect.com/communities/ANhQ3gFSkAA/about?join=1 Book a Demo: https://learngxp.com/book-a-demo/

Join Nina Ricciardelli and expert John Cheshire as they debunk myths and explore the transformative power of risk-based digital validation. This episode uncovers how a smarter, more efficient approach to CSV can cut costs, accelerate system deployment, and better protect patient safety, all while meeting regulatory expectations. Learn practical steps to overcome cultural barriers, streamline your QMS, and drive real value in your validation journey, even without dedicated digital tools.Expert: John Cheshire, CSV Consultant, Headway Quality EvolutionExpert Links: Linkedin: https://www.linkedin.com/in/john-cheshireCompany Website: https://headwayqualityevolution.com/Validation Management Links:Join LinkedIn Community: https://www.linkedin.com/showcase/veeva-validation-management/?viewAsMember=true Book a Veeva Validation Management demo: https://calendly.com/veeva-val-management/30min LearnGxP Links:Join LinkedIn Community: https://www.linkedin.com/company/learngxp/Join Veeva Connect: https://veevaconnect.com/communities/ANhQ3gFSkAA/about?join=1 Book a Demo: https://learngxp.com/book-a-demo/

Join host Graham O'Keefe and John Constantine for a deep dive into transforming GxP training. This episode breaks down why the "read and understand" model is no longer effective.Discover:Practical examples of using videos and digital tools to embed learning.The critical first step of updating your training SOP.A "less is more" strategy to accelerate competency and reduce risk.Tune in to shift your training focus from completion to true competency.

Join Nina Ricciardelli and Matt McMenamin in this episode of the Veeva Training Solutions podcast as they unpack the essential shift to digital validation. Discover how moving to a truly data-centric approach drives significant ROI and efficiency, and learn the critical cultural considerations for successful transformation, including insights from the new ISPE Digital Validation guide.Expert: Matt McMenamin | Sentinel Consulting GroupLinkedIn Profile: https://www.linkedin.com/in/mattmcmenamin/Company Website: www.tscgllc.net Expert Links: Book a Veeva Validation Management demo: https://calendly.com/veeva-val-management/30min LearnGxP Links:Join LinkedIn Community: https://www.linkedin.com/company/learngxp/ Join Veeva Connect: https://veevaconnect.com/communities/ANhQ3gFSkAA/about?join=1 Book a Demo: https://learngxp.com/book-a-demo/

Join us for an insightful episode of the Veeva Training Solutions podcast featuring Kristin Lambert, Training and Document Manager. Kristin shares her expertise on streamlining clinical training and ensuring GxP compliance within clinical operations. Discover practical strategies for fostering a quality mindset, navigating electronic signatures, maintaining global GCP consistency, and adapting to hybrid training models in the evolving landscape of clinical trials.Expert: Kristin Lambert, Document Control and Training Manager Expert Links: https://www.linkedin.com/in/kristin-n-lambert/ LearnGxP Links:Join LinkedIn Community: https://www.linkedin.com/company/learngxp/Join Veeva Connect: https://veevaconnect.com/communities/ANhQ3gFSkAA/about?join=1Book a Demo: https://learngxp.com/book-a-demo/

Description:Michelle Royals, Senior Director of Global QMS and Compliance at Veloxis Pharmaceuticals, joins the Veeva Training Solutions Podcast to discuss the foundations of compliance: document control and training. In this episode, Michelle covers key topics like creating a solid document hierarchy, managing multiple versions of documents, and successfully integrating EDMS and LMS for improved compliance. She also shares valuable tips for fostering continuous improvement through audits, metrics, and user feedback. Tune in for practical insights on optimizing your QMS and driving business success in regulated industries.--The views expressed by Michelle in this episode are her own and do not necessarily reflect the views of her company.Expert:Michelle Royals, Senior Director of Global QMS and Compliance at Veloxis PharmaceuticalsExpert Links: https://www.linkedin.com/in/michelleroyals/LearnGxP Links:Join LinkedIn Community: https://www.linkedin.com/company/learngxp/Join Veeva Connect: https://veevaconnect.com/communities/ANhQ3gFSkAA/about?join=1Book a Demo: https://learngxp.com/book-a-demo/

Description: This episode covers essential steps for a smooth software implementation, from gaining stakeholder buy-in to diagnosing inefficiencies and optimizing workflows with new software. Experts also discuss tracking the right KPIs to measure success and share preparation tips to ensure a successful deployment.Experts:Tori Kallaher: Team Manager, Veeva QualityRobin Smallwood: Senior Manager, Veeva Validation Management Expert Links: Join LinkedIn Community: https://www.linkedin.com/showcase/veeva-validation-management/Join Veeva Connect: https://veevaconnect.com/communities/ANg1lg6SkAA/about?join=1Book a demo: https://calendly.com/veeva-vm/30min?month=2025-02LearnGxP Links:Join LinkedIn Community: https://www.linkedin.com/company/learngxp/Join Veeva Connect: https://veevaconnect.com/communities/ANhQ3gFSkAA/about?join=1Book a Demo: https://learngxp.com/book-a-demo/

Join us as we explore the future of manufacturing training with Justin Cook, a Chief Technical Officer at Sequence. Discover how their innovative hands-on training facility is revolutionizing employee development and driving business success. Learn about the 5 Pillars of Manufacturing and how they are integrated into their training programs to ensure quality, safety, and efficiency.Expert: Justin Cook, Chief Technical Officer at SequenceExpert Links: https://www.linkedin.com/in/justin-cook-pe-15308a8/LearnGxP Links:Join LinkedIn Community: https://www.linkedin.com/company/learngxp/Join Veeva Connect: https://veevaconnect.com/communities/ANhQ3gFSkAA/about?join=1Book a Demo: https://learngxp.com/book-a-demo/

Description: Imagine juggling training materials scattered across different platforms, and spending more time fixing integrations than developing engaging learning experiences. This episode dives deep into the real struggles of managing separate Document Management Systems (DMS) and Learning Management Systems (LMS). Brittany Recker, a Quality Systems expert, reveals the hidden costs and inefficiencies that come with siloed systems. We'll explore the challenges in detail and discuss how a unified solution can streamline your training processes, boost team productivity, and improve the learner experience.Expert: Brittany Recker, Senior Manager of Quality Systems at Astria Therapeutics Expert Links: Linkedin: linkedin.com/in/brittany-recker-55098750LearnGxP Links:Join LinkedIn Community: https://www.linkedin.com/company/learngxp/Join Veeva Connect: https://veevaconnect.com/communities/ANhQ3gFSkAA/about?join=1Book a Demo: https://learngxp.com/book-a-demo/

Description: Tired of the endless cycle of Read and Understand training that doesn't seem to stick? In this episode, we dive deep into the real challenges behind fixing this pervasive learning problem.Our guest, Christian Torstensson, a seasoned expert in education and training, shares his insights on why traditional methods often fall short. He discusses the limitations of current approaches, innovative strategies for modern learning, and how to transform your organization's learning and development.Discover how to break free from the industry's outdated, yet widely accepted methods, and unlock the full potential of your workforce.Expert: Christian Torstensson, Principal, Learning Consultant at The Atlantec GroupExpert Links: LinkedIn:https://www.linkedin.com/in/christian-torstensson/Company LinkedIn:https://www.linkedin.com/company/the-atlantec-groupCompany Website: https://atlantecgroup.com/LearnGxP Links:Join LinkedIn Community: https://www.linkedin.com/company/learngxp/Join Veeva Connect: https://veevaconnect.com/communities/ANhQ3gFSkAA/about?join=1Book a Demo: https://learngxp.com/book-a-demo/

Description: In this episode, we delve into the art and science of assessment creation with Steven Just, the CEO & Principal Consultant at Princeton Metrics. Discover how to design fair, valid, and effective assessments that accurately measure learning outcomes in the life science industry. From crafting high-quality questions to setting appropriate passing scores and leveraging AI for innovative measurement, this episode provides actionable insights for educators and professionals alike.Expert: Steven Just, CEO & Principal Consultant at Princeton MetricsExpert Links: Website: www.princetonmetrics.comRegistration Link: LTEN workshop on Learning Measurement (October)LearnGxP Links:Join LinkedIn Community: https://www.linkedin.com/company/learngxp/Join Veeva Connect: https://veevaconnect.com/communities/ANhQ3gFSkAA/about?join=1Book a Demo: https://learngxp.com/book-a-demo/

Description: Choosing the right training vendor is critical for life science organizations. While requirements, user experience, and cost are essential, this episode highlights often-overlooked factors that can significantly impact your training program's success. Discover how to navigate the complexities of implementation, leverage your LMS data for informed decision-making, and select a vendor committed to innovation. Don't settle for a subpar training solution. By understanding these key areas, you can make a more informed decision and optimize your training investment.Expert: Iain Searle, Director Training Strategy, Europe at VeevaExpert Links: LinkedIn: https://www.linkedin.com/in/iainsearle/Learn More about Veeva Training Solutions: https://www.veeva.com/products/veeva-training-solutions/LearnGxP Links:Join LinkedIn Community: https://www.linkedin.com/company/learngxp/Join Veeva Connect: https://veevaconnect.com/communities/ANhQ3gFSkAA/about?join=1Book a Demo: https://learngxp.com/book-a-demo/

Description: In this episode, we uncover the origins of the FDA's Quality Management Maturity (QMM) program, born from a 2019 task force report on supply chain disruptions. With 62% of drug shortages linked to manufacturing and quality issues, and hospitals facing over $350 million in annual costs, the urgency for QMM is clear. We explore how QMM not only offers significant cost savings but also enhances patient care. Dive into the FDA's three-step approach, from CGMP compliance to ICH Q10, and its four core elements. Despite these benefits, why is the industry hesitant to advance its quality systems? We examine the market dynamics and economic pressures behind this reluctance and the critical need for regulatory intervention. Join us to discover QMM's transformative potential and its profound impact on the future of the pharmaceutical industry.Expert: Peter Alcocer, Director of eLearning Compliance at Veeva LearnGxPLearnGxP Links:Join LinkedIn Community: https://www.linkedin.com/company/learngxp/Join Veeva Connect: https://veevaconnect.com/communities/ANhQ3gFSkAA/about?join=1Book a Demo: https://learngxp.com/book-a-demo/