PODCAST · business
What's Working in Auto
by Widewail
What's Working in Auto looks for the dealerships with the best reviews in the country and tells their story. How do they run the business to make customers happy? So happy they praise the experience in reviews?Powered by the Widewail Index, host Jake Hughes, Widewail Director of Marketing, finds the leaders in customer experience, the groups and stores that stand out in the eyes of their customers, and brings the people who run them on to explain what is happening behind the feedback.The conversations are operational. How the work gets done day to day, what got standardized, what still comes down to one person doing the right thing, what they tried that did not work, and what a peer could put to use this quarter.Dealers teaching dealers, in 20 to 30 minutes.Made for operators, GMs, fixed ops directors and marketing leaders who want to hear what worked from the people it worked for.Hosted by WidewailCustomer
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ABOUT THIS SHOW
What's Working in Auto looks for the dealerships with the best reviews in the country and tells their story. How do they run the business to make customers happy? So happy they praise the experience in reviews?Powered by the Widewail Index, host Jake Hughes, Widewail Director of Marketing, finds the leaders in customer experience, the groups and stores that stand out in the eyes of their customers, and brings the people who run them on to explain what is happening behind the feedback.The conversations are operational. How the work gets done day to day, what got standardized, what still comes down to one person doing the right thing, what they tried that did not work, and what a peer could put to use this quarter.Dealers teaching dealers, in 20 to 30 minutes.Made for operators, GMs, fixed ops directors and marketing leaders who want to hear what worked from the people it worked for.Hosted by WidewailCustomer
HOSTED BY
Widewail
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