PODCAST · business
When it Mattered
by Chitra Ragavan
When it Mattered is a podcast on leadership hosted by Chitra Ragavan. Chitra is the CEO and Founder of Goodstory Consulting, an advisory firm helping technology startups find their narrative. A veteran former journalist with National Public Radio (NPR) and U.S. News & World Report (U.S. News), Chitra invites leaders from around the world to share one personal story that changed the course of their life and work, and how they lead and deal with adversity. Through these stories, Chitra and her guests take you behind-the-scenes to get an inside perspective of some of the most compelling stories and eventful moments of our time.
Episodes
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Patrick Struebi
Ep. 65 — An epiphany in Peru results in a kidnapping in Mexico that galvanizes the evolution of a fair trade social entrepreneur / Patrick Struebi, Founder & Executive Chairman, Fairtrasa. Patrick Struebi was eager to fly home to Switzerland on one of his periodic visits after spending eight…
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Sasha Chanoff
Ep. No. 64 — Disobeying his boss turned a humanitarian crisis into a calling / Sasha Chanoff, CEO and Founder, RefugePoint and Co-Author, “From Crisis to Calling: Finding Your Moral Center in the Toughest Decisions”. In 2000, refugee expert and humanitarian aid worker Sasha Chanoff was in the…
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Francisco Santos Calderón
Ep. No. 63 — Kidnapped and held hostage by drug kingpin Pablo Escobar revealed the best and worst of humanity / Francisco Santos Calderón, former Vice President of Colombia and former Colombian Ambassador to the United States. For months, Pablo Escobar, notorious head of the Medellín drug cartel...
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Agnieszka Pilat
Ep. 62: She went from poverty in communist-era Poland to becoming the artist of choice of Silicon Valley billionaires for her renaissance-inspired conceptual art of machines and robots/ Agnieszka Pilat, Conceptual Artist. Born in the shadow of communism, in the grip of poverty, in the cradle of...
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Jerry White
Ep. 61 — He became a celebrated anti-landmine crusader after a horrific landmine accident but then began questioning his superhero narrative / Jerry White, Nobel Peace Laureate / Author / Professor of Practice, University of Virginia. In 1984, Jerry White went to Israel for his junior year…
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James L. Jones
Ep. 60 — How history, geography, lineage, and duty converged to shape this retired four-star General’s decorated career / James L. Jones, Commandant, United States Marine Corps, Commander, United States European Command, Former Supreme Allied Commander, Europe, & Chairman, Jones Group...
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Braulio Rocha
Ep. 59 — A Portuguese Roman Catholic janitor and immigrant to Canada becomes the “Bar Mitzvah Photography king” of Montreal / Braulio Rocha, Photographer & Co-Founder, Rocha Studio. I thought it would be so nice to start the New Year with a heartwarming success story. This is the rags-to-riches...
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Susan McPherson
Ep. 58 — A shocking loss leads a grieving daughter and budding communications leader to rethink the meaning of human connectivity / Susan McPherson, founder and CEO of McPherson Strategies, and author, “The Lost Art of Connecting: The Gather, Ask, Do Method for Building Meaningful Relationships.”...
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Peter Bergen
Ep. 57 — The Journalist and Author who Predicted the Rise of Osama bin Laden and al Qaeda Examines the Legacy of the 9/11 Mastermind and the Global Jihad that he Spawned / Peter Bergen, CNN National Security Analyst & Author, “The Rise and Fall of Osama bin Laden.” In 1983, a British university...
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J. Thomas Manger
Ep. 56 — A Retired Police Executive Returns to Duty to Help Rebuild the United States Capitol Police after the Violent January 6 Insurrection / J. Thomas Manger, USCP Chief of Police. After 42 years in policing, including for two of the largest police agencies in the National Capital Region, J....
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Lt. Cmdr. Alex Dietrich
Ep. 55 — A fighter pilot and great-granddaughter of a SciFi pioneer sees a UFO and connects with the vast community of UFO believers / Lt. Cmdr. Alex Dietrich, U.S. Navy (retired). Lt. Cmdr. Alex Dietrich was going about her business this spring, getting ready to retire from active duty as one of...
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John M. Barry
Ep. 54 — How writing a best-selling book on the deadly 1918 influenza pandemic positioned this author to become a prescient thought leader on the COVID-19 pandemic / John M. Barry, Author, Distinguished Scholar, Tulane School of Public Health and Tropical Medicine. John Barry remembers the exact...
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Asra Nomani
Ep.53 — A journalist upends her life and career to help identify and bring to justice the network of militants who murdered her friend and fellow correspondent at The Wall Street, Daniel Pearl / Asra Nomani, journalist, author, activist and co-founder, The Pearl Project. On January 23rd, 2002…
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Don MacKinnon
Ep.52 — A 15-year old develops a passion for making music mixtapes and revolutionizes the way you listen to music, and now he’s doing it for podcasts / Don MacKinnon, CEO & Founder, Hark. Don MacKinnon will never forget how he first began experimenting with music mixtapes back when he was a high...
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Madeline Mann
Ep. 51 — A young employee gets a mediocre performance rating in her first job and transforms herself into an influential human resources leader and career strategist / Madeline Mann, Founder, Self Made Millennial. Three months into her first corporate job as a market research analyst, Madeline…
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Leigh Steinberg
Ep. 50 – A legendary sports agent reflects on an extraordinary career and overcoming seemingly insurmountable personal challenges / Leigh Steinberg, CEO, Steinberg Sports & Entertainment. Early in his career, legendary sports agent Leigh Steinberg had a crisis of conscience. His clients were...
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William Marler
Ep. 49 — A teenage runaway tries his hand at migrant work and becomes one of the most powerful food safety lawyers in the world / William Marler, Owner & Managing Partner, Marler Clark, LLP. When Bill Marler was 16 years old, he ran away from home and became a migrant worker for a while, living…
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Linda Souza
Ep. 48 — A close encounter with a Mack Truck on an icy freeway convinces a New York native to move to warmer climes and pursue a career in marketing / Linda Souza, Senior Vice President of Marketing, CareerArc. Driving home from her martial arts class in the middle of a January snowstorm in...
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Anne Speckhard
Ep. 47 – A diplomat’s travel forces his psychologist wife to reinvent her career which she does by talking to terrorists / Anne Speckhard, Director, International Center for the Study of Violent Extremism. When her husband was named US ambassador to Belarus, Anne Speckhard was forced to give up…
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Julie Schafer
Ep. 46 — A chance encounter and an impulse decision takes a public health expert on a wild ride into the world of dangerous pandemics / Julie Schafer, Chief Technology Officer, The Flu Lab. Julie Schafer was sitting in her tiny office in a big office building in Washington D.C. having second...
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Justin Richmond
Ep. 45 — A U.S. Army Special Operations team leader is haunted by the death of two comrades and devotes his career to data-driven decision-making / Justin Richmond, Founder, and Executive Director, impl. project. The twist in the road for Justin Richmond surfaced on September 29, 2009, at Camp...
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Karen A. Clark
Ep. 44 — A mentee takes up her mentor's mantle and devotes her career to diversity and inclusion in banking / Karen A. Clark, Senior VP and Multicultural Strategies Manager, City National Bank. When Karen A. Clark got her first management assignment as a young banker at Bank of America in Los...
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Courtney Bowman
Ep. 43 –– A physics major pursues a grounding in philosophy and finds his niche in Silicon Valley / Courtney Bowman, Director, Privacy and Civil Liberties Engineering Team, Palantir. Courtney Bowman thought he was destined for a career in physics until he took a philosophy class. It triggered a...
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Dr. Paul Offit
Ep. 42 — A voiceless young clubfoot patient grows into one of the most outspoken and renowned vaccine advocates in the world / Dr. Paul Offit, Professor of Pediatrics, Children’s Hospital of Philadelphia. When Dr. Paul Offit was five years old he got surgery for clubfoot and was sent to recover…
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Cliff Banks
Ep. 41 — A young man gets held up at knifepoint and learns the value of grit and perseverance / Cliff Banks, Founder and President, The Banks Report. When Philadelphia native Cliff Banks was 19 years old, he traveled to New York City to take a connecting train to Detroit to start a new job and a...
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Angela Reddock-Wright
Ep. 40 – The granddaughter of a Civil Rights-era healthcare worker and union advocate grows up to become an employment mediator and arbitrator / Angela Reddock-Wright, Founder, Reddock Law Group. For labor lawyer Angela Reddock-Wright, geography was definitely destiny. Moving from Birmingham,...
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Jared Carmel
Ep. 39 — A New York college graduate’s surefire path to success is upended by the September 11, 2001 terrorist attacks /Jared Carmel, Managing Partner, Manhattan Venture Partners. New York native Jared Carmel was ready to take on the world in 2001 when he hit the job market fresh out of college....
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Joey Krug
Ep. 38 — A father’s gift and a brother’s illness sets a young boy on track to becoming a cryptocurrency pioneer / Joey Krug, Co-CIO, Pantera Capital, Core Dev, Augur. When Joey Krug was 10 years old, his dad bought him an old Apple computer on eBay. Although neither realized it at the time, it...
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Nicole Fisher
Ep. 37 — A tumultuous childhood filled with displacement and abuse draws a healthcare expert to the psychology of human behavior / Nicole Fisher, President of Health and Human Rights Strategies. To say that Nicole Fisher's childhood was tumultuous would be an understatement. Fisher's world fell...
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Dave Chase
Ep. 36 — A succession of friends dying early propels a hospital revenue cycle consultant to rethink the foundation of American healthcare / Dave Chase, Creator, Co-Founder, and CEO of Health Rosetta. When Dave Chase turned 40, he was stunned to realize that nearly a dozen of his friends all…
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Lynsey Addario
Ep. 35 — A war photographer confronts her own mortality as she bears witness to the world’s worst wars / Lynsey Addario, Pulitzer Prize winning photojournalist. Renowned photojournalist and war photographer Lynsey Addario and three fellow journalists were documenting the Arab Spring uprising in...
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Mara Hvistendahl
Ep. 34 — A Shanghai-based American journalist uncovers a Chinese spy caper that brings her full circle to her midwestern roots / Mara Hvistendahl, Author, The Scientist and the Spy. When journalist Mara Hvistendahl began looking into the FBI’s arrest of a lone Chinese man behaving suspiciously in...
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Megan Cunningham
Ep. 33 — A writer-turned-filmmaker takes a mentor’s blunt advice to heart and becomes a pioneer in the art of visual branded storytelling / Megan Cunningham, Founder and CEO, Magnet Media. Long before “narrative” and “storytelling” became buzzwords in the technology space, Megan Cunningham was...
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Binyamin Appelbaum
Ep. 32 — An economics reporter is jolted by the 2016 Presidential race and rethinks all his assumptions about the American economy and electorate / Binyamin Appelbaum, Author, The Economist’s Hour. Binyamin Appelbaum had been reporting and writing about economics for more than a decade when…
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Katrina Jones
Ep. 31 — A single mother of two young sons takes lessons from her grandfather, a small-time hustler turned big-time property owner, about the value of homeownership / Katrina Jones, VP, Single Family Mortgage Business, Fannie Mae. When her husband passed away at a young age, Katrina Jones was…
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Heather Knight
Ep. 30 — An acting class convinces an engineering student to devote her career to building charismatic, performing, social robots / Heather Knight Associate Professor of Robotics, Oregon State University. When Heather Knight was working on her Ph.D. in Robotics at Carnegie Mellon University, a...
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Helene Johnson
Ep. 29 — A second generation holocaust survivor stops carrying the weight of her father’s suffering and starts living life to the fullest / Helene Johnson, President & CEO, Bid2Win. When Helene Johnson was just six years old, she decided to get to the bottom of her beloved father’s bouts of anger...
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Dr. Michelle Longmire
Ep. 28 — A dermatologist from a pedigreed Los Alamos science family fights to break the mold in sports, medicine, and Silicon Valley / Dr. Michelle Longmire, CEO and Co-Founder, Medable. Her grandfather worked with Robert Oppenheimer on the hydrogen bomb. Her mother is a radiochemist and…
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David Branch
Ep. 27 — A young African American raised on an Arkansas farm overcomes poverty and racial discrimination and finds his voice fighting for the underprivileged / David Branch, Employment Attorney, David Branch Law Firm. Dear Listeners, The New Year brings a new season of When It Mattered, my…
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Barbara Bradley Hagerty
Ep. 26 — A Christian Scientist forsakes her religion after taking meds for the stomach flu and takes a life detour to uncover the science of spiritual experiences / Barbara Bradley Hagerty, Contributing Writer, The Atlantic and Author, Fingerprints of God. Barbara Bradley Hagerty found herself at…
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Blake Leeper
Ep. 25 — A double-leg amputee with a love for running beats back a cocaine addiction and battles Olympic bureaucracy in his quest to become the fastest runner in the world / Blake Leeper, Eight-Time Paralympic Medalist. and 2020 Summer Olympics Aspirant Born without legs from a congenital birth...
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Richard Wilson
Ep. 24 — A bored and broke undergraduate has a terrible car crash and uses it as a turning point to pursue wealth and knowledge / Richard Wilson, CEO and founder of the Family Office Club. Richard Wilson was phoning it in like many undergraduate students, feeling unmotivated and unrewarded. Then,...
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Jon Macks
Ep 23 — A political strategist loses his mojo and becomes one of the greatest comedy writers of our time / Jon Macks, Comedy Writer, Democratic Political Consultant, Author. Jon Macks thought he was in for a great ride to the top. Having quit law school for a career as a political strategist…
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Kevin Burt
Ep. 22 — An Iowa musician battles a lifetime of blues and gets his groove back on the international blues stage / Kevin Burt, Singer, Songwriter, blues heritage educator. Raised by a single mom on $5,000 a year in food stamps, Kevin Burt spent most of his life in chronic “survival mode” in the...
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Dr. Andrew Lees
Ep. 21 — A disenchanted doctor finds secret inspiration for his groundbreaking Parkinson’s research from a heroin addict / Dr. Andrew Lees, University College of London, Institute of Neurology. Dr. Andrew Lees was a young medical student when he realized that his profession was not everything it...
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Frank Shankwitz
Ep. 20 — A police officer is brought back to life after a near-fatal motorcycle crash and takes on a profound new mission / Frank Shankwitz, Creator and a Co-Founder, Make-A-Wish Foundation. Arizona Highway Patrol Officer Frank Shankwitz was chasing after a drunk driver one day at 85 miles an…
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Sam Kean
Ep. 19 — An aspiring scientist rejects the impersonal sterility of the profession to become a science writer and stumbles upon a gripping emotional saga of courage, heroism, and sacrifice / Sam Kean, Author, The Bastard Brigade: The True Story of the Renegade Scientists and Spies Who Sabotaged…
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Dr. Lisa Sanders
Ep. 18 — A young television news producer watches a colleague save a life by doing CPR and finds her true calling in medicine / Dr. Lisa Sanders, Yale School of Medicine and New York Times Columnist. Early in her career, becoming a doctor was the last thing on Lisa Sanders’ mind. She loved the...
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William Murray
Ep. 17 — A legendary CIA operative begins his career struggling with imposter syndrome / William Murray, Founder, Alphom Group and 38-year CIA Operations Officer. When William Murray walked through the doors of the Central Intelligence Agency as a young recruit, he was instantly filled with...
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Dr. Alan Tyroch
Ep. 16 — A God-fearing trauma surgeon struggles to cope with human atrocity in the wake of a mass shooting / Dr. Alan Tyroch, Chief of Surgery and Trauma Medical Director, University Medical Center of El Paso. His grades were so poor that Dr. Alan Tyroch almost didn’t get into medical school. But...
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ABOUT THIS SHOW
When it Mattered is a podcast on leadership hosted by Chitra Ragavan. Chitra is the CEO and Founder of Goodstory Consulting, an advisory firm helping technology startups find their narrative. A veteran former journalist with National Public Radio (NPR) and U.S. News & World Report (U.S. News), Chitra invites leaders from around the world to share one personal story that changed the course of their life and work, and how they lead and deal with adversity. Through these stories, Chitra and her guests take you behind-the-scenes to get an inside perspective of some of the most compelling stories and eventful moments of our time.
HOSTED BY
Chitra Ragavan
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Frequently Asked Questions
How many episodes does When it Mattered have?
When it Mattered currently has 72 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is When it Mattered about?
When it Mattered is a podcast on leadership hosted by Chitra Ragavan. Chitra is the CEO and Founder of Goodstory Consulting, an advisory firm helping technology startups find their narrative. A veteran former journalist with National Public Radio (NPR) and U.S. News & World Report (U.S. News),...
How often does When it Mattered release new episodes?
When it Mattered has 72 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to When it Mattered?
You can listen to When it Mattered on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts When it Mattered?
When it Mattered is created and hosted by Chitra Ragavan.
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