Working Caregivers: The Invisible Employees

We sit down with Bonnie Wattles to unpack what it really looks like to support working caregivers—without the fluff and without the one-size-fits-all mindset. From the origin story behind Hilarity for Charity to the growing (and often invisible) population of caregivers in the workforce, we explore why this conversation matters now more than ever.We also dig into the real-life challenges caregivers face daily—balancing work, family, and emotional stress—and the practical tools, community support, and mindset shifts that can make a meaningful difference. If you’ve ever felt overwhelmed, unseen, or unsure where to start, this conversation is packed with insights that will meet you exactly where you are.Episode Highlights[0:58] - We kick things off and introduce Bonnie and her work in the caregiving space[3:27] - The origin story of Hilarity for Charity and its mission[6:16] - Why younger caregivers were historically overlooked—and what’s changing[7:23] - The importance of supporting both caregivers and care recipients[11:10] - Exploring HFC’s tools and how caregivers actually use them in real life[13:16] - Bonnie shares personal advice from her own caregiving journey[14:20] - Deep dive into the Caregiver Road Trip tool and why it resonates[18:15] - Virtual support groups and the power of accessible community[19:23] - What employers are missing when it comes to supporting caregivers[23:12] - The real impact of respite care—and why it matters[25:28] - Rapid-fire insights: myths, realities, and small actions that matter[27:31] - Final advice for overwhelmed caregivers: finding communityLinks & ResourcesLindsay Jurist-Rosner’s Caregiver Story (Wellthy About Page): https://wellthy.com/aboutEpisode with Lindsay Jurist-Rosner: https://workingcaregiverspodcast.com/the-future-of-caregiving-at-work-with-wellthys-lindsay-jurist-rosnerNational Alliance for Caregiving: https://www.caregiving.orgHilarity for Charity (HFC): https://wearehfc.orgHFC Care for Caregivers: https://wearehfc.org/caregiversStories From Real Working Caregivers Series: https://invisibleemployeeadvocates.com/stories-from-real-working-caregiversHFC Caregiver Road Trip (Free Tool): https://wearehfc.org/caregiver-roadmapSupport HFC / Employer Challenge (“Walk the Talk”): https://wearehfc.org/donateWhite Owl Tavern (Wharton, NJ): https://www.whiteowltavern.comContact Hilarity for Charity:[email protected]@wearehfc.orgIf you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources and subscribe to our newsletter for updates! We’ll catch you in the next episode.

In this episode, we sit down with Karen Kavanaugh to unpack the real challenges facing working caregivers—and why so many of them still feel invisible. From systemic breakdowns to cultural blind spots, we explore what’s really happening behind the scenes for employees balancing work and caregiving, and why employers can’t afford to ignore it any longer.We also dive into what’s actually working. Karen shares powerful insights from her work with employers across the country, including innovative approaches to supporting caregivers in the workplace. Along the way, we reflect on our own caregiving journeys, what gives us hope, and the critical role community and leadership play in driving meaningful change. Episode Highlights[1:36] - Welcoming Karen and kicking things off with a lighthearted intro (and Zack’s birthday!)[4:44] - Karen shares her personal caregiving experiences and the impact of employer support[6:58] - How Karen’s career led her into caregiver advocacy and research[11:07] - The role of the Rosalynn Carter Institute and why employer engagement matters[16:39] - Inside the “Innovation Lab” and what employers are learning about caregiving[21:47] - Surprising insights and challenges employers face today[25:05] - Misconceptions on both sides: employers vs. caregivers[28:03] - Practical advice for managers to better support caregiver employees[31:38] - Where Karen finds hope in today’s caregiving landscape[35:37] - Simple, actionable steps employers can take right now[39:04] - What gives us hope as caregivers and advocatesLinks & ResourcesDiego Rivera, Detroit Industry Muralshttps://smarthistory.org/rivera-detroit-industry-murals/Episode 30: The Future of Caregiving at Work with Lindsay Jurist-Rosner (Wellthy)National Alliance for Caregiving https://www.caregiving.org/Family Caregiver Alliance https://www.caregiver.org/Rosalynn Carter Institute for Caregivers https://rosalynncarter.org/REACT Report (AARP)https://caregivers.org.il/wp-content/uploads/2017/10/AARP-ReAct-MASTER-web.pdfStand By Me: A Guide to Navigating Modern, Meaningful Caregiving https://www.amazon.com/Stand-Me-Navigating-Meaningful-Caregiving/dp/1668005808Susie Singer Carter: @susiesingercarterJason Resendez: LinkedinKaren Kavanaugh: https://www.linkedin.com/in/karen-kavanaugh/[email protected] 23: Grief, Caregiving, and the Power of Connection with Leslie WeirichIf you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources and subscribe to our newsletter for updates! We’ll catch you in the next episode.    

In this episode, we sit down with Monica Bryant, co-founder of Triage Cancer, to talk about the often-overlooked legal and practical challenges that follow a cancer diagnosis. As caregivers and advocates, we explore how navigating health insurance, workplace rights, and treatment logistics can quickly become overwhelming for families already dealing with the emotional weight of cancer. Monica shares how Triage Cancer empowers patients and caregivers with the knowledge they need to make informed decisions and reduce stress.We also discuss the role employers and healthcare providers play in supporting working caregivers, how tools like AI may help expand access to information, and why understanding your legal and financial options can make a meaningful difference during the cancer journey. [00:00] – Why employers want to support caregivers but often don’t know how to start.[01:02] – We welcome Monica Bryant and kick off the conversation with a fun Chicago icebreaker.[02:34] – Monica explains how Triage Cancer was founded and why legal education is critical after a cancer diagnosis.[04:17] – How Triage Cancer helps patients and caregivers navigate legal, financial, and workplace issues.[06:18] – Why caregiving during cancer often becomes urgent and overwhelming for families.[07:32] – The psychosocial impact of caregiving and how access to information can reduce stress and anxiety.[09:09] – The complexities of treatment decisions, insurance coverage, and navigating healthcare systems.[11:20] – How Triage Cancer works with healthcare professionals to better support patients and caregivers.[15:42] – Our discussion about AI in healthcare and where technology can help without replacing human empathy.[19:26] – A powerful real-life story showing how the right legal knowledge helped a father protect his daughter’s cancer treatment.[23:02] – Policy changes and how shifts in healthcare coverage could impact millions of Americans.[25:43] – How listeners can access Triage Cancer’s free educational resources, events, and support tools.[27:59] – Monica’s important reminder: why everyone over 18 should have an estate plan in place.Links & Resources:Triage Cancer website: HomeTriage Health website: HomeStacie Vanags' Working Caregiver Story: Stories fromReal Working CaregiversCharlotte Bayala Cancer Caregiver Podcast: The Cancer CaregiverMonica Fawzy Bryant is a cancer rights attorney and the co-founder andChief Mission Officer for Triage Cancer. Monica has dedicated her career toimproving access to and availability of quality information on the practical,insurance, financial, and legal issues surrounding serious medical conditions,like cancer. She has provided more than one thousand educational seminars,written articles and co-authored a book published by the American BarAssociation called Cancer Rights Law: An Tool for Effective Navigation, aswell as appeared on television and radio discussing healthcare related legalissues. Previously, Monica worked as Legislative Counsel for U.S. CongresswomanLinda T. Sanchez and Law Clerk for U.S. Senator Dianne Feinstein.If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode.

In this powerful and heart-expanding conversation, we sit down with Claude Silver, Chief Heart Officer at VaynerMedia and author of Be Yourself at Work, to talk about empathy, emotional bravery, and what it really means to lead with heart. We explore how music, mindset, and self-awareness shape leadership—and why the “song in your head” matters more than you think.Most importantly, we dig into what this all means for working caregivers. How do you show up at work when life at home is heavy? How do you lead with compassion without lowering standards? And how can organizations create cultures where caregivers feel seen instead of invisible? Claude doesn’t offer clichés—she offers practical, human-centered leadership that can transform workplaces. Press play. This one will stay with you.Claude Silver is on a mission to revolutionize leadership, talent, and workplace culture. She is the world's first Chief Heart Officer at VaynerX and partners with CEO Gary Vaynerchuk to drive their success. Silver has earned Campaign US's Female Frontier Award and AdWeek's Changing the Game Award and she electrifies audiences at national and international conferences and at organizations, including Meta, Google, US Government agencies, and the US Armed Forces. She has been interviewed on dozens of podcasts and featured in The New York Times, Fast Company, Forbes, and The Wall Street Journal. He is the author of Be Yourself at Work: The Groundbreaking Power of Showing Up, Standing Out, and Leading from the Heart. Episode Highlights:[0:00] – Claude opens with a powerful message about sharing your caregiving reality at work and lightening the load.[2:00] – Zack and Selma welcome Claude and kick things off with music, authenticity, and The Cure.[6:05] – The “song in your head” story: mindset, self-talk, and a life-changing Outward Bound experience.[9:16] – What it really means to be yourself at work—especially for caregivers balancing home and career.[12:04] – Embracing the mess: why perfection isn’t real at work or at home.[16:15] – The Nana story: generosity, heart-led leadership, and the power of small human moments.[22:05] – Scaling empathy at VaynerMedia: culture champions, psychological safety, and employee support.[25:22] – Defining empathy: riding alongside someone without “wearing their shoes.”[31:18] – A powerful story about a struggling leader and the hidden caregiving crisis behind performance issues.[34:41] – How caregivers can share vulnerability at work without feeling like they’re making excuses.[40:43] – The critical role of HR today: psychological safety, belonging, and empathetic listening.[46:53] – Overcoming the “no budget” excuse: proving the ROI of support groups and ERGs.[49:32] – Emotional bravery, emotional efficiency, and emotional optimism explained for caregivers.[52:40] – Rapid fire: empathy, psychological safety, culture, and what caregivers need most from leaders. Links & Resources:Claude Silver – https://claudesilver.com Book: Be Yourself at Work by Claude Silver: https://www.claudesilver.com/book VaynerMedia – https://vaynermedia.com If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode.

In this episode, we sit down with two brilliant researchers from Switzerland to explore a topic that instantly resonated with us—the powerful connection between pet ownership, cognitive aging, and caregiving. What started as a conversation about research quickly turned into a deeper discussion about human connection, quality of life, and how everyday relationships—especially with pets—can shape how we age and how we care.We dig into what the research actually shows (and what it doesn’t), why dogs and cats seem to stand out, and how pets can play a role not just for older adults, but for caregivers and families as well. This episode will absolutely get you thinking differently about pets—not just as companions, but as part of a broader support system for aging, caregiving, and even end-of-life conversations. Episode Highlights:[0:51] – Setting the stage: why working caregivers remain invisible [1:32] – Selma and Zack welcome listeners and introduce the episode [2:12] – Meet our guests joining us from Switzerland [5:09] – A powerful personal caregiving story that shaped a research career [7:32] – What a longitudinal study is—and why 18 years of data matters [10:47] – Surprising findings: pet owners didn’t start with better cognition [11:43] – Why dogs and cats showed stronger cognitive benefits than birds or fish [14:09] – The potential role of touch, routine, and social engagement [16:02] – What pet ownership may mean for mild cognitive impairment and dementia [17:49] – How pets can support family caregivers—and when they add strain [19:52] – Why this research isn’t a prescription, but a strong signal for support [21:06] – Pets as emotional bridges before and after loss [23:17] – What employers and HR leaders can learn from these findings [24:43] – Big takeaways: pets as part of our social network and quality of life [27:12] – A candid conversation about end-of-life, grief, and why we avoid the topic [29:27] – What research is coming next and why it matters Links & Resources:·         Research study:  Longitudinal relationships between pet ownership and cognitive functioning in later adulthood across pet types and individuals' ages:  https://pubmed.ncbi.nlm.nih.gov/40447721/ ·         Dr. Meier's LinkedIn:  https://www.linkedin.com/in/clementmeier/ ·         Dr. Rostekova:  https://www.linkedin.com/in/adriana-rostekova-75192a141/ ·         Interview with a young Caregiver mentioned on the show:  https://www.invisibleemployeesbook.com/real-working-caregivers-stories-1-32 If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode. 

In this episode, we sit down with longtime industry expert and caregiver Scott Greenberg for one of the most honest conversations we’ve had about what caregiving really looks like—especially while working. Scott brings decades of experience in home care, but more importantly, he shares what changed when he unexpectedly became a family caregiver himself. This is a grounded, real-world discussion about independence, denial, emotional toll, and the realities families face when care needs show up fast. We talk openly about affordability, long-distance caregiving, sibling dynamics, and why being proactive—not reactive—can make all the difference. Whether you’re a working caregiver, an employer, or someone who knows this journey is coming, this episode is packed with insight, hard truths, and practical guidance you don’t want to miss.Scott Greenberg is CEO of ComForcare Senior Services, a private-duty, non-medical home healthcare agency serving Miami through Vero Beach. He is Past President of the Florida State Guardianship Association and former Treasurer of the National Guardianship Association, and serves on the Board of Directors for the Area Agency on Aging. Scott is an award-winning author of Oh My God, I’m Getting Older and So Is My Mom, former host of the 95.9FM True Oldies radio show of the same name, and a nationally certified Alzheimer’s educator since 2014. Episode Highlights:[0:00] – Why accepting help is not losing independence—but restoring it [1:15] – Introducing working caregivers as “invisible employees” [4:30] – Scott shares his personal caregiving journey and unexpected challenges [6:55] – The emotional toll of caregiving no one prepares you for [8:00] – Running a business while caregiving: compartmentalizing and perspective [10:30] – Family dynamics, denial, and hard lessons from past caregiving decisions [13:50] – How Scott landed in home care—and why the work became personal [16:00] – Writing a book to help families move from crisis to preparation [19:30] – Why caregiving youth and childhood trauma deserve more attention [21:00] – Home care myths, resistance to help, and how attitudes shift over time [24:15] – The most important questions families should ask home care agencies [26:45] – Planning ahead: advanced directives, decision-makers, and hard conversations [31:35] – Long-distance caregiving and why “the village” matters [34:55] – What employers can do to better support working caregivers [37:45] – The role (and limits) of AI and technology in caregiving [40:20] – Affordability, Medicare vs. Medicaid, and planning for long-term care [44:00] – Final takeaways: proactivity, education, and realistic expectations Links & Resources:Scott runs ComForcare in south florida is an expert in caregiver resourcesScott has a popular radio show called OMG I'm Getting Older And So Is My Mom!  492 episodes!Scott has written a book by the same name.  https://www.amazon.com/Oh-God-Getting-Older-Mom/dp/1884886647  If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode.

In this episode of Working Caregivers: The Invisible Employees, we’re joined by Erika Jacobson, a VA social worker, lifelong caregiver, and member of the sandwich generation, to unpack what caregiving really looks like inside veteran families. Erika blends professional insight with personal experience to help us understand why so many working caregivers feel isolated—and how support systems can make a real difference.We talk through the VA’s Caregiver Support Programs, benefits many families don’t know exist, and why employers play a critical role in supporting caregivers at work. This episode is packed with practical information, advocacy, and a reminder that caregivers shouldn’t have to do this alone.  Episode Highlights:[1:39] – Who working caregivers are and why they’re often invisible [2:23] – Welcoming Erika and a cross-country weather check [3:09] – South Dakota fun facts: Mount Rushmore and the Corn Palace [4:51] – Erika’s family caregiving journey begins [8:27] – How early caregiving shaped her career path [11:57] – Overview of the VA Caregiver Support Program [16:00] – Stipends, respite care, and caregiver benefits [20:36] – National Family Caregivers Month and caregiver isolation [23:00] – Zack challenges employers to partner with the VA [29:33] – Aid & Attendance explained [32:31] – Advice for working caregivers: ask for help Links & Resources: Corn Palace (Mitchell, SD) A uniquely South Dakota landmark made entirely of corn murals—highlighted during our lighter conversation about Erika’s home state. https://cornpalace.com/Mount Rushmore National Memorial One of the most iconic U.S. landmarks, also located in South Dakota and mentioned during our opening conversation. https://www.nationalparks.org/explore/parks/mount-rushmore-national-memorialNational Family Caregivers Month (November) A time dedicated to recognizing, supporting, and uplifting family caregivers—an important focus of this episode.VA Caregiver Support Program Provides education, resources, respite care, and support for caregivers of eligible veterans. https://www.caregiver.va.govFind Your Local VA Caregiver Support Team Search tool to connect directly with your local VA Caregiver Support Coordinator. https://www.caregiver.va.gov/support/New_CSC_Page.aspComprehensive Assistance for Family Caregivers (PCAFC) A VA program that may offer a stipend, health coverage, and expanded respite care for caregivers of veterans with qualifying service-connected disabilities.Aid & Attendance Benefit Additional financial assistance tied to the VA pension for veterans or surviving spouses who need help with daily activities. https://www.va.gov/pension/aid-attendance-housebound/VA Wartime Periods (Pension Eligibility) Defines qualifying service periods for non-service-connected pensions and Aid & Attendance. https://www.va.gov/pension/eligibility/Erika Jacobson’s Documentary A powerful look into Erika’s caregiving journey and lived experience. https://youtu.be/Tt6Nfsz5vi0 If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.co

In this powerful episode of Working Caregivers: The Invisible Employees, we sit down with the remarkable Dr. Feylyn Lewis, whose caregiving journey began at just 11 years old after her mother experienced life-altering complications from a botched spinal surgery. Dr. Lewis brings a deeply personal, heartfelt perspective to the realities faced by youth caregivers—experiences most adults never even imagine children navigating.Throughout our conversation, Dr. Lewis opens our eyes to the emotional, physical, and invisible labor that young caregivers shoulder and how those early responsibilities shaped the advocate, scholar, and leader she is today. Her story is moving, courageous, and a call to action for all of us—employers, caregivers, and community members—to create a world where no caregiver feels alone. This is an episode you do not want to miss.Dr. Feylyn Lewis is a Nashville native, Vanderbilt alumna, and former youth caregiver whose lived experience shaped her global career in research and advocacy. With a Master’s in Clinical Mental Health Counseling and a PhD in Social Work, she studies mental health and resiliency among youth and young adult caregivers across the U.S., Europe, the UK, and Australia. Dr. Lewis currently serves as Assistant Dean of Student Affairs at Vanderbilt University School of Nursing, where she leads student wellness, support services, and community engagement. Beyond academia, she is deeply involved in state, national, and international caregiving and equity initiatives, including board service with the Tennessee Caregiver Coalition and advisory roles across multiple organizations. A New America Story Fellow, she continues to write about and advocate for youth caregivers—all while caring for her mother in Nashville. Episode Highlights:[0:00] – Dr. Lewis begins sharing her caregiving story starting at age 11 [3:27] – Dr. Lewis describes becoming a youth caregiver after her mother’s surgery [3:51] – Reading her powerful letter to her younger self [9:39] – Exploring what it meant to “shrink yourself” as a young caregiver [11:31] – The emotional and traumatic weight carried by youth caregivers [16:55] – How caregiving support has (and hasn’t) changed for her in adulthood [23:33] – Discussing the realities of youth caregiving and age-inappropriate tasks [25:56] – The strengths, empathy, and resilience learned through caregiving [26:19] – Why children often stay silent—and why naming caregiving matters [28:14] – Encouraging communities to proactively support caregivers [29:14] – The fear youth caregivers have of social service involvement [29:47] – How schools can play a role in recognizing and supporting caregivers [30:39] – Dr. Lewis’ “PS to her younger self”—a message of faith and endurance [31:35] – Closing reflections and gratitude for Dr. Lewis’ powerful voice Links & Resources:·         Tennessee Caregiver Coalition: https://tncaregiver.org/ ·         Dr. Feylyn Lewis’ TEDx Talk: https://www.youtube.com/watch?v=6EPCFyeUElk ·         Black Scholars Speak Interview YouTube: https://www.youtube.com/watch?v=Pid2wBO8dlc ·         National Alliance For Caregiving's Caregiver Summit Dr. Lewis talk (time stamp 1:02:21): youtube.com/watch?v=reWOmR31GJ8&am

Lindsay Jurist-Rosner is the Co-Founder and CEO of Wellthy, the market-leading care concierge company transforming how families navigate care for themselves and their loved ones. Two million people currently have access to Wellthy through major employers and health plans—including Best Buy, Cisco, Hilton, and Meta—and the company now employs more than 300 specialists supporting family caregivers every day.Driven by her own 28-year caregiving journey for her mother, Lindsay set out to build the very resource she wished existed. Today, Wellthy is widely recognized for its innovation: in 2023, it earned a spot on Fast Company’s “Most Innovative Companies” and “Top 10 Most Innovative Workplace Companies” lists, and Lindsay was named to Inc. Magazine’s “Female Founders 200.”Before launching Wellthy, Lindsay worked in advertising technology and media, leading marketing, product, and sales teams. She holds an MBA from Harvard Business School and a BA in Economics–Operations Research from Columbia University. Her writing has appeared in Fortune, Good Housekeeping, and Employee Benefit News, and she has spoken at major events including CES. She also serves on the Board of Hilarity for Charity (HFC), founded by Seth and Lauren Rogen. Lindsay lives in New York City with her husband and four children. Episode Highlights: [0:00] – Lindsay shares the ROI insight that’s reshaping how employers view caregiving support. [1:39] – We open the episode and welcome listeners from around the world. [2:32] – Introducing Lindsay and why we’ve talked about her for years. [2:53] – Lindsay’s personal story about becoming a dog parent through caregiving. [5:35] – Lindsay walks us through her 28-year caregiving journey with her mom and how it inspired Wellthy. [8:30] – Zack asks what pushed Lindsay to build Wellthy at scale. [10:13] – Breaking down what Wellthy actually does—and how it’s evolved globally. [14:48] – How Wellthy balances technology with the irreplaceable human side of caregiving. [17:44] – Why human empathy still sits at the center of care concierge support. [18:51] – The growing role of employers in caregiving benefits and organizational challenges. [19:59] – The Harvard ROI study: what the data revealed and why it’s “profound.” [26:33] – Shout-outs to innovative employers leading the way in caregiver support. [31:08] – Lindsay’s vision of a “care utopia” and what the next decade may hold. [34:31] – Why customized caregiver benefits matter—and why so many programs remain underused. Links & Resources:·         Lindsay’s Caregiver Story: https://wellthy.com/about·         Wellthy: https://wellthy.com·         Lindsay at National Alliance for Caregiving’s Caregiver Nation Summit: https://www.caregivernationsummit.org/agenda/·         Harvard Business School ROI Report using Wellthy data: https://www.hbs.edu/managing-the-future-of-work/research/Pages/healthy-outcomes.aspx·         Cisco – Best Places to Work: https://www.greatplacetowork.com/certified-company/1000064·         Hilton – Best Places to Work: https://www.greatplacetowork.com/certified-company/1000367·         UPS

In this episode, we sit down with Robert Espinoza, a national leader in caregiving, equity, and aging, for a powerful conversation that every HR professional, business leader, and working caregiver needs to hear. With personal stories and deep policy insight, Robert walks us through the systemic gaps in the long-term care system, the challenges facing our care workforce, and the real-life impact of underfunding the care economy. His message is clear: caregiving touches all of us, and we have the power to create change right where we are.We also dive into what a thriving, sustainable care economy could look like in the future—one that respects care workers, empowers working caregivers, and ensures continuity of care for our aging population. Whether you’re in HR looking to better support your team, or a caregiver trying to navigate your dual responsibilities, this episode will leave you feeling seen, informed, and inspired to act.Robert Espinoza is a prominent advocate and thought leader in the fields of workforce, aging, and caregiving. He is a Distinguished Fellow and Senior Advisor at the National Academy of Social Insurance, where he leads efforts to build broad, nonpartisan support for a sustainable long-term care system that meets the needs of older adults, people with disabilities, and the care workforce. He is also a Leadership & Society Fellow at the University of Chicago. He previously served as CEO of National Skills Coalition, a bipartisan, DC-based policy organization focused on workforce issues, and as Executive Vice President of Policy at PHI, the nation’s leading authority on the direct care workforce, where he directed for nearly a decade the organization’s award-winning national advocacy, research, and public education division. In addition, Robert served as a Nonresident Senior Fellow at the Brookings Institution. Episode Highlights:[0:00] - Robert opens with two sides of the care story: what happens when care is undervalued vs. fully supported [1:37] - Selma and Zack introduce Robert Espinoza and kick off the conversation [4:07] - Robert shares his personal caregiver story and how it shaped his advocacy [6:13] - What is the care economy and how does it impact all of us? [8:13] - Zack discusses the aging population and asks where societal opportunities lie [12:31] - Robert on how employers should rethink benefits and training to support working caregivers [19:08] - What HR should start measuring to plan for the rise in working caregivers [22:04] - Creating a lived culture of care, not just policies [23:07] - Tips for employees to fully utilize benefits and open lines of communication with HR [33:26] - The undervaluation of direct care workers and the need for compensation reform [35:17] - Robert’s call to action: understand your care story and start where you have influence Links & Resources:A question of care podcast:  https://www.aquestionofcare.us/ Caregiving in the US 2025:  https://www.aarp.org/pri/topics/ltss/family-caregiving/caregiving-in-the-us-2025/ Working Caregivers-The Invisible Employee podcast episode 23 Grief, Caregiving, and the Power of Connection – with Leslie Weirich: https://www.buzzsprout.com/2401927/episodes/17656188  If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode. 

In this episode, we sit down with Joseph B. Fuller—Harvard Business School professor and co-lead of the Managing the Future of Work initiative—to unpack what most employers are still getting wrong about caregiving and the workforce. Joe brings powerful insights, compelling research, and personal stories that shine a light on why caregiving is a business issue, not just a personal one.From costly turnover in your top-performing talent to invisible presenteeism draining productivity, we explore the real impact of ignoring caregiving needs—and the strategic advantage of doing something about it. Whether you're in HR, leadership, or caregiving yourself, this episode is full of eye-opening data, practical solutions, and a hopeful look at where the future of work is headed. You don’t want to miss it!Joseph B. Fuller is a Professor of Management Practice at Harvard Business School and a globally recognized expert on the future of work. He is the co-founder and co-director of Managing the Future of Work, a long-term research initiative at HBS, and the founder and co-head of Harvard’s multi-disciplinary Project on the Workforce. Joe is also a non-resident Senior Fellow at the American Enterprise Institute. His research focuses on workforce development, caregiving economics, AI's impact on employment, and bridging the skills gap. Before academia, he was the co-founder and CEO of Monitor Group, now part of Monitor Deloitte. He is a graduate of both Harvard College and Harvard Business School.Episode Highlights: [0:00] – Joe Fuller explains the costly turnover driven by caregiving [1:38] – Welcome and why supporting working caregivers matters now [2:28] – Introducing Joe Fuller and his motivation for researching the care economy [5:57] – Has progress been made since “The Caring Company” report? [6:18] – Encouraging shifts in male caregiving and workplace conversations [9:35] – Hybrid work, job design, and the need for flexibility innovation [11:25] – Shoutout to Wellthy and the power of solutions from experience [13:27] – The power of leadership role-modeling for caregivers [14:22] – Differences in caregiving styles between men and women [15:49] – Key takeaways from Joe’s “Hidden Workers: The Case for Caregivers” report [16:38] – Why annual performance reviews miss the mark—and how to improve them [21:08] – Building trust through real-time conversations and support groups [22:09] – Resume gaps and how applicant tracking systems exclude caregivers [27:29] – Making the business case for supporting working caregivers [36:09] – The future of caregiving and the workforce: women, social skills, and AI [44:10] – A call to action for caregivers: you're not alone [45:34] – Where to find Joe Fuller's work and research Links & Resources:Joseph B. Fuller – HBS Faculty Page: hbs.edu/faculty-profile Managing the Future of Work (Project & Podcast):Research & Initiatives: Managing the Future of WorkPodcast Episodes: Managing the Future of Work PodcastProject on Workforce – Harvard Kennedy School: pw.hks.harvard.eduThe Caring Company Report: Download the ReportHidden Workers: Untapped Talent: Read HereWellthy - wellthy.com

In this episode, we sit down with Paul Wynn, an incredible caregiver advocate, author, and storyteller, to unpack the complex reality of being in the sandwich generation—those caught between raising kids and caring for aging parents. Paul brings heartfelt honesty, practical wisdom, and real-life strategies from his own caregiving journey, while also highlighting the importance of workplace support for caregivers.You’ll hear Paul’s deeply personal caregiving story and learn how he juggled family life, full-time work, and caregiving responsibilities. We explore how progressive employers are beginning to respond, the importance of community and peer support, and why Paul believes male caregivers need more visibility and voice. Whether you're a working caregiver or someone who supports them, this episode offers validation, encouragement, and actionable advice. Episode Highlights:[2:21] – Paul introduces us to the Hudson Valley, NY, and shares why it’s such a special place to live. [3:28] – Paul dives into his personal caregiving story, juggling care for his uncle and mother while raising young children. [5:56] – The reality of being a working caregiver and how progressive benefits helped Paul stay afloat. [8:47] – Paul’s inspiration for writing about caregiving, the importance of male caregiver representation, and his work with AARP and other major publications. [11:15] – What employers are beginning to understand about caregiving burnout—and why that matters. [12:45] – How employees can navigate disclosure and build peer support within the workplace. [15:13] – Paul shares the inspiration behind the powerful opening line of his chapter: “When it’s your turn to be a caregiver, whose example will you follow?” [19:15] – Why uniting the generations can create joyful, healing connections—and how to make that happen. [21:03] – The power of asking for help, especially for male caregivers—and how to do it effectively. [24:43] – Reflecting on what Paul wishes he had done differently at the beginning of his caregiving journey. [27:10] – The value of podcasts and virtual resources in today’s caregiving world. [30:01] – How to connect with Paul and access his writings, advocacy work, and his book chapter. Links & Resources:·         https://www.amazon.com/Caregivers-Advocate-Complete-Support-Resources-ebook/dp/B0FMGGL6ZY ·         Stacy Shewey and Hand4Life https://www.h4lworld.org/our-story/ ·         Working Caregiver-The Invisible Employees Episode 26:  Navigating Millennial Caregiving with Dr. Rachael Piltch-Loeb https://www.buzzsprout.com/2401927/episodes/17922747  ·         Paul Wynn article-Podcasts for caregivers:  https://www.aarp.org/caregiving/life-balance/caregiver-podcasts-offer-support/  If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode.

In this episode, we sit down with the incredible Dr. Rachael Piltch-Loeb, author of The Millennial Caregiver, to explore the complex intersection of caregiving, career, and life as a member of the millennial generation. Rachael shares her deeply personal journey of becoming a caregiver for her father who was diagnosed with early-onset Alzheimer’s while she was simultaneously raising a newborn and advancing her academic career. It’s a raw, real, and deeply insightful conversation that so many millennial caregivers will relate to—whether you're in the thick of it or just starting out.Together, we unpack the emotional toll, unexpected challenges, and urgent need for better workplace support for caregivers—especially those balancing careers and caregiving in silence. Rachael doesn’t just share her story—she provides actionable advice for starting hard conversations, navigating the healthcare system, and preparing for the unexpected. If you're a working caregiver, or support someone who is, this is a must-listen. Episode Highlights:[0:00] - Rachael introduces the unique challenges of millennial caregiving [1:16] - Zack and Selma welcome listeners and reflect on recent caregiving experiences [2:19] - Introduction to Dr. Rachael Piltch-Loeb and her book The Millennial Caregiver [4:14] - Rachael shares her caregiving journey: balancing motherhood, academia, and her father's Alzheimer's diagnosis [9:06] - The emotional complexity of caregiving and parenting simultaneously [12:07] - How to talk to young children about illness and memory loss in loved ones [14:08] - Rachael opens up about disclosing caregiving at work and navigating workplace flexibility [16:41] - How her background in public health helped her navigate a broken healthcare system [21:18] - Advice for employers: building a culture of support for working caregivers [24:33] - Unique challenges millennial caregivers face—expectations, technology gaps, and life-stage disruption [27:47] - Two powerful takeaways: managing expectations and starting early [31:20] - Advice Rachael would give her younger self about preparing for caregiving [33:37] - How to start difficult conversations with healthy loved ones [36:30] - Where to find The Millennial Caregiver and connect with Rachael Links & Resources:Rachael's website:  https://www.rpiltchloeb.com/ The Millennial Caregiver:  Caring For Loved Ones In the Busiest Part Of Your Life by Rachael Piltch-Loeb  https://www.amazon.com/Millennial-Caregiver-Caring-Loved-Busiest-ebook/dp/B0DXPKXFNZ What's Going On With Papa Bear? https://www.amazon.com/Whats-Going-Papa-Jessie-Piltch-Loeb/dp/1662943873Susie Singer Carter Podcast episode: https://www.youtube.com/watch?v=r84q-ixWt0A&feature=youtu.be Business Insider article: https://www.businessinsider.com/millennial-caregiver-baby-father-alzheimers-sandwich-generation-2025-4 The Millennial Caregiver: How to Juggle Aging Parents, Kids, Work, and Your Sanity with Dr. Rachel Piltch-Loeb.  Everyone is talking money podcast episode: https://podcastRachel's LinkedIn:  https://www.linkedin.com/in/rachael-piltch-loeb-050a8213/

In this episode, we sit down with the amazing Dr. Joan Monin from Yale University to talk about the real, raw, and often overlooked emotional weight of caregiving—especially for those of us juggling careers, kids, and aging parents. Joan not only brings a wealth of research and experience in public health, but also shares her personal journey as a daughter navigating her mom’s dementia diagnosis. This one hits close to home.We unpack the psychological barriers that prevent caregivers from getting the support they need, the tension of being a “pre-caregiver,” and how to manage stress before burnout hits. Joan introduces us to a simple but powerful emotional regulation tool called WOOP (Wish, Outcome, Obstacle, Plan)—and trust us, you’re going to want to try it. If you’ve ever felt stuck between showing up for your job and showing up for your family, this episode is for you. Episode Highlights: [2:13] - Welcoming Dr. Joan Monin and learning a fun fact about her town's connection to the Statue of Liberty [4:43] - Joan opens up about her personal caregiving story and her parents' challenges with dementia [7:53] - The emotional disconnect between academic knowledge and real-life caregiving [10:50] - Why accessing a therapist as a caregiver is harder than it should be [14:06] - How Joan’s caregiving journey shifted her perspective on work-life balance [16:39] - What Joan learned by watching her kids interact with their grandparents [19:05] - A deep dive into emotional self-regulation and the WOOP method for caregivers [27:52] - How WOOP works and how it’s helping caregivers manage guilt, anxiety, and stress [31:02] - Introducing Borrow My Glasses and their innovative caregiver education efforts [34:40] - The spousal caregiver dilemma and why unpaid caregiving laws need to change [35:55] - The double standard society places on women, spouses, and working caregivers [41:07] - The surprising divorce statistics among early-stage dementia caregivers [43:33] - Joan’s latest research focused on helping people live well with dementia [46:26] - How to connect with Dr. Monin and learn more about her work Links & Resources:·         Joan Monin PhD Yale Website:  https://ysph.yale.edu/profile/joan-monin/ ·         Joan Monin website:  https://scholar.google.com/citations?user=hwgGVxMAAAAJ&hl=en ·         Joan Monin LinkedIn:  https://www.linkedin.com/in/joan-monin-54153a8b/ ·         WOOPmylife.org:  https://woopmylife.org/ ·         "WOOP" study:  https://pubmed.ncbi.nlm.nih.gov/38687142/ ·         Borrow My Glasses website:  https://borrowmyglasses.com/  If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode.

In this episode, we (Selma and Zack) sit down with the brilliant Breana Patel to unpack one of the most pressing challenges facing our society today: the silver tsunami. With a rapidly aging population and a dwindling caregiver workforce, Breana shares how AI-powered solutions can make caregiving not only safer and more effective for patients but also far more manageable for caregivers—especially those of us juggling full-time work and family responsibilities. From her personal caregiving story to the development of a powerful, privacy-first platform built to support long-term care facilities, Breana offers us a hopeful vision for the future. We talk about AI’s role in preventing falls, streamlining discharge plans, improving communication, and even reducing stress for long-distance caregivers. Breana Patel is a serial entrepreneur, CEO, and visionary at the forefront of AI and healthcare innovation. As the founder of Owle AI, she is redefining care coordination by tackling one of the industry’s most pressing challenges—staff burnout and turnover—through intelligent automation. A repeat founder with a career spanning public health service delivery and in global finance, Breana has held leadership roles at Morgan Stanley, Deutsche bank and others , and partnered with public health agencies in New York to advance aging and healthcare initiatives. She holds executive MBA from MIT Sloan with cross registration at Harvard, has been featured in Forbes and on CBS Live, and is a recognized thought leader within the MIT startup ecosystem. Beyond building companies, Breana is passionate about mentoring the next generation of women leaders in STEM and championing economic empowerment on a global scale. Episode Highlights:[0:00] - Breana explains the meaning behind “silver tsunami” and the growing need for elder care innovation [2:07] - Welcoming Breana Patel and her connection to caregiving through personal experience [7:29] - The nurse shortage crisis and the overwhelming demands on care providers [9:17] - How AI can relieve stress for family caregivers and improve patient response times [12:08] - The role of large language models in simplifying communication for caregivers [13:38] - Using voice AI to tackle administrative burdens like appointment scheduling [14:23] - What employers and society can do to prepare for the silver tsunami [16:55] - Addressing privacy concerns and how Breana’s platform is built with privacy in mind [18:25] - Is the platform just for facilities? Breana shares her vision for in-home care [19:54] - Creating intuitive, plug-and-play tech for caregivers with no time for training [24:52] - Managing multiple patients in one household with personalized AI [25:39] - How employers can offer caregiving support as a benefit Links & Resources:·         Susie Singer Carter's episode with Breana Patel:  https://www.youtube.com/watch?v=bwzz9eEwcq0 ·         Owle AI website:  https://owle.ai/ ·         Breana's LinkedIn:  https://www.linkedin.com/in/breanapatel/ ·         Zack's challenge:  Reach out to Breana Patel if you have a family member in a long term care facility. If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode. 

In this heartfelt episode, we sit down with our friend and grief advocate, Leslie Weirich, whose decades-long journey through caregiving and loss has shaped her mission to bring hope and understanding to others. From caring for aging parents and siblings to navigating unimaginable personal tragedies, Leslie’s story offers both powerful perspective and practical wisdom for anyone touched by grief or the caregiving experience.We explore the parallels between caregiving and grief, the importance of creating supportive workplaces, and why connection truly is protection. Leslie shares the inspiration behind her book The Gift of Grief, along with candid thoughts on why traditional bereavement policies fall short and how employers can better support their people. Whether you’re a caregiver, an HR leader, or someone walking through loss, this conversation will leave you with hope, tools, and a renewed sense of community.Leslie Weirich has been speaking on the topic of Mental Health, Suicide Prevention and Grief since 2017. She often says, “She didn’t choose this work, but this work chose her.” Through her own experiences, she discovered the transformative power of grief, learning to navigate the complexities of loss and uncovering the resilience that emerges from pain.  Her commitment to mental health support is deeply personal, having been greatly affected by the loss of her son. On September 10, 2016, her door bell rang at 2:30 in the morning and changed her life forever. Her 20-year-old son Austin died by suicide while a Junior at Wabash College in Crawfordsville, IN.  She resigned from her full-time job as a recruiter and began speaking throughout the nation and never looked back.  She wrote "The Gifts of Grief," in 2024, which details her journey through four decades of personal loss. Episode Highlights:[2:55] – Introducing Leslie Weirich and her background in caregiving and advocacy.[5:00] – Leslie’s early caregiving journey with her parents and brothers.[8:25] – Turning personal loss into advocacy and public speaking.[10:41] – Writing The Gift of Grief and the healing process behind it. [14:25] – Caregivers and the risk of suicidal ideation — why connection matters. [17:09] – “Connection is protection” and practical systems that lighten the caregiver’s load. [19:34] – How managers can support employees during and after caregiving. [22:25] – Rethinking the three-day bereavement policy. [28:32] – Expected vs. unexpected loss and the unique support each requires. [32:22] – Grieving with hope and carrying forward the legacy of loved ones. [33:21] – Where to connect with Leslie online.Links & Resources:Leslie’s website: https://leslieshope.org/ Leslie on LinkedIn: https://www.linkedin.com/in/leslie-weirich-a55a73159/Book: The Gift of Grief by Leslie WeirichCornerstone of Hope: https://cornerstoneofhope.org/ Leslie's website:  https://leslieshope.org/https://podcasts.apple.com/us/podcast/mental-health-breakthroughs-for-young-adults-families/id1653016005 Michael George The Pink Book  https://www.soaringfamilies.com/PinkBook Bereave:  https://www.bereave.io/ 

In this episode, we sit down with our brilliant friend and caregiving champion, Susie Singer Carter. Susie doesn’t just tell stories—she lives them with heart, humor, and relentless honesty. We talk about the raw truths of caregiving, especially for those dealing with Alzheimer’s and long-term care systems. Susie shares how caring for her mother, Norma, transformed her life and ignited her mission to advocate for others through storytelling.We also dive into her new docu-series No Country for Old People, a bold exposé on the failures in nursing home care and the urgent need for reform. Susie also discusses the impact of her Oscar-qualified short film My Mom and the Girl and how it’s educating employers and caregivers alike.Susie is an award-winning writer, director, producer, and Alzheimer’s advocate. Her credits include Bratz: The Movie, Soul Surfer, the acclaimed podcasts Love Conquers Alz and I Love Lucifer, and her upcoming screenplay RUN. Inspired by personal tragedy, No Country for Old People received the 2024 Gold Anthem Award and is sparking a national movement for care reform. Susie is also the proud host of WGAW’s 3rd & Fairfax Podcast. Episode Highlights:[4:39] - Susie begins sharing her personal caregiving journey and lessons learned through trial and error while juggling caregiving, parenting, work, and a divorce[10:37] - How AI and technology can transform the caregiving experience[12:05] - Behind the making of My Mom and the Girl and why humor matters in the caregiving narrative [16:08] - Turning the film into an educational tool for caregivers and employers [18:40] - Unveiling her new documentary No Country for Old People and the systemic issues in long-term care [26:44] - Why self-advocacy at work matters and how to speak up [30:26] - Bringing humanity back into caregiving and employer flexibility [32:17] - Introducing the ROAR movement: Respect, Oversight, Advocacy, Reform [34:22] - Where to find Susie’s films, join the ROAR movement, and help push change [35:52] - Zack’s challenge to employers: Watch the docu-series and lead the way in workplace change Links & Resources:·         Susie’s Podcast “Love Conquers Alz” with Don Priess:  https://podcasts.apple.com/us/podcast/love-conquers-alz/id1492023291 ·         Episode with Breana Patel:  https://podcasts.apple.com/us/podcast/breana-patel-can-ai-transform-long-term-care/id1492023291?i=1000711955899 ·         Watch the trailer for My Mom and the Girl: https://www.youtube.com/watch?v=AlTRldVFw74 ·         No Country for Old People Docu-Series (available on Amazon August 1): https://www.imdb.com/title/tt21954988/ ·         Dopesick:  https://en.wikipedia.org/wiki/Dopesick_(miniseries) ·         Challenge: Zack challenges Employers to watch the docuseries and support Suzie Singer Carter and her movement.  If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode.

Hey folks, Selma and Zack here! In this episode, we sit down with the incredible Rosanne Corcoran—a powerhouse advocate, seasoned dementia caregiver, and host of the Daughterhood the Podcast. Rosanne opens up about her 12-year journey caring for her mom through vascular dementia and how it shaped not only her life but her mission to build a community of support for caregivers everywhere. We dive deep into the challenges working caregivers face and how employers and policymakers can—and should—step up to support them. Rosanne also gives us a peek behind the curtain of Daughterhood, the warm, empowering platform she now leads. We talk about the emotional realities of caregiving, the importance of boundaries, and the life-changing resources that are finally becoming available—like Medicare’s GUIDE program. Rosanne Corcoran is the creator and host of "Daughterhood the Podcast: For Caregivers." In addition to her role as a Daughterhood Circle Leader, she serves as Director of Content guiding the organization’s content strategy and ensuring alignment with its mission. Rosanne has extensive experience in caregiving, having been the primary caregiver for her mother, who had vascular dementia, over the course of twelve years and supporting hundreds of family caregivers while facilitating Daughterhood circles. "Daughterhood the Podcast" consistently ranks among the top 10 caregiver podcasts. Rosanne has been featured in prominent media outlets such as CNN Health, Barron's, Next Avenue, and The Philadelphia Inquirer. Recently, she was named one of the 2024 Advocates for Aging by Next Avenue and the American Society on Aging. Episode Highlights:[1:05] – Kicking off with a heatwave and beach banter[2:28] – Meet Rosanne Corcoran and her love for thunderstorms[3:29] – Rosanne shares her caregiving journey and caring for her mom with dementia[6:09] – The sandwich generation struggle: caring for kids and an aging parent[9:34] – Real talk on employers, support, and making invisible caregivers visible[10:51] – What is Daughterhood and why it was created[12:59] – What “circles” really mean and why they matter more than traditional support groups[15:03] – From caregiving to caregiver advocate: how Rosanne found her path[18:17] – How Rosanne’s podcast aims to reach that overwhelmed caregiver in the corner[19:05] – Favorite guests and moments that made a lasting impact[24:26] – What employers need to know—and do—to better support caregiving employees[28:21] – Why dementia caregiving is emotionally unique and deeply challenging[30:29] – Game-changing Medicare GUIDE program and why Daughterhood is all in[33:04] – Where to find Rosanne, the podcast, and all things Daughterhood[34:26] – Final thanks and shout-outs all around Links & Resources:Connect with Rosanne🔗 Connect with Rosanne Corcoran on LinkedIn: linkedin.com/in/rosanne-corcoran🔗 Connect with Anne Tumlinson on LinkedIn: linkedin.com/in/anne-tumlinson-3601b14Daughterhood Resources🌐 Daughterhood Website: daughterhood.org🎧 Daughterhood Podcast: daughterhood.org/podcast 🫶 Join a Daughterhood Circle: daughterhood.org/circles📺 Video Q&A on Hospice with Barbara Karnes: Watch on YouTube🧠 Dementia & The GUIDE Program: daughterhood.org/dementia-and-guideFollow Daughterhood on Social Media📘 Facebook: facebook.com/daughterhood

This week, we sit down with the incredible Charlotte Bayala, host of the Cancer Caregivers Podcast and a nominee for the International Women's Podcast Awards. Charlotte brings raw honesty, heartfelt wisdom, and a refreshing sense of humor to a conversation every caregiver needs to hear. If you’ve ever felt overwhelmed, unseen, or just in need of a reset, Charlotte offers a powerful reframing of what it really means to take care of yourself—and why she prefers the term "self-preservation" over "self-care."From the invisible weight of caregiving to finding joy in unexpected moments, Charlotte shares her own journey, practical breathing exercises, and insight into how employers can actually support caregivers (hint: it’s more than just checking a box in November). This is one of those episodes that will make you pause, breathe, and feel deeply seen. Press play and feel a little lighter. Episode Highlights:[2:18] - Meet Charlotte Bayala, host of the Cancer Caregivers Podcast, dialing in from Walmart country: Northwest Arkansas.[3:57] - Celebrating Charlotte's nomination for an international podcast award and what that recognition means to her.[6:49] - Charlotte’s approach to content creation: from seasonal caregiver needs to blending lived experience with professional wellness training.[9:09] - The backpack analogy that took our breath away (literally). How Charlotte illustrates the invisible load of caregiving.[11:09] - Why "self-preservation" matters more than "self-care" and how tiny daily actions make a big difference.[13:55] - A moment to pause: Charlotte guides us through a brief but impactful breathing exercise.[16:36] - What drives Charlotte to speak up for caregivers, and why being seen matters.[18:13] - Charlotte's personal caregiving journey and the revelation that changed everything.[21:49] - Humor in the hard moments: a hilarious hospital memory that underscores the power of laughter.[24:45] - Real support for caregivers at work: Charlotte's advice for employers and how she collaborates with organizations.[27:59] - Where to find Charlotte online and more about the Cancer Caregivers Podcast. Links & Resources:The Cancer Caregiver Podcast:  https://www.cancercaregiverpodcast.com/ International Women's Podcast Awards:  https://everybody-media.com/awards/ 2025 short list for category Award For Changing The World One Moment At A Time:  https://ipwa.evessiocloud.com/2025/en/page/shortlist-2025 The Cancer Caregiver Podcast Episodes Mentioned:You Became a Caregiver But No One Told You  https://www.cancercaregiverpodcast.com/S2E47/ The Secret Struggles of Working Caregivers https://www.cancercaregiverpodcast.com/S2E34/ Why a ‘Caregiver Day’ Doesn’t Fix the Real Problem https://podcasts.apple.com/us/podcast/why-a-caregiver-day-doesnt-fix-the-real-problem/id1504166813?i=1000697385064 Charlotte's LinkedIn:  https://www.linkedin.com/in/charlottebayala/ If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode.

In this episode, we’re joined by the incredible Dr. Barry J. Jacobs, clinical psychologist, author, and former journalist, to explore the essential but often overlooked world of working caregivers. From his early experience caring for a parent to supporting his own mother and stepfather through dementia, Barry brings both deep personal insight and professional expertise to the conversation. Together, we discuss what it means to be a caregiver, the emotional and logistical challenges involved, and how workplaces can better support their caregiving employees.We also dive into Barry’s newest resource, The AARP Caregiver Answer Book, co-authored with his wife Dr. Julia Mayer. With over 150 questions answered in a straightforward, digestible format, this book is a game changer for anyone navigating the caregiving journey. Whether you're an employer looking to build a more supportive culture or a caregiver searching for guidance, this episode is packed with empathy, wisdom, and practical advice. Episode Highlights:[0:00] - Barry on why self-identification as a caregiver matters.[2:24] - His surprising early career at Rolling Stone magazine.[3:34] - Barry’s personal caregiving journey and its impact.[6:24] - Balancing work and caregiving with employer support.[8:23] - How family experiences shaped his career path.[10:14] - The #1 question caregivers ask: how do I get help from siblings?[12:23] - Insights from caregiving cultures in Japan and Singapore.[14:46] - What inspired The AARP Caregiver Answer Book. [17:00] - Favorite chapters: sibling dynamics and self-care. [22:18] - Why spousal caregiving is uniquely challenging. [24:34] - Barry’s consulting work with Centene and Health Management Associates. [28:21] - Actionable ways employers can support caregivers. [31:34] - Advice on setting boundaries at work as a caregiver. [33:21] - Book launch info and where to connect with Barry online. Links & Resources:The AARP Caregiver Answer Book (Preorder, Guilford Press): Buy HereBarry’s Website: www.caregiveranswerbook.comBarry’s AARP Self-Help Column: Read Here“My Care Recipient’s Doctors Don’t Respect My Boundaries”: Read ArticleThe Emotional Survival Guide for Caregivers: AmazonAARP Meditations for Caregivers: AmazonAARP Love and Meaning After 50: AmazonThe New Rolling Stone Encyclopedia of Rock & Roll: ThriftBooksDr. Spock's Baby and Child Care: AmazonHealth Management Associates: Visit SiteCentene Corporation: Visit SiteEpisode 15 – Being a Caregiver Spouse: Listen HereWell Spouse Association:

In this episode, we sit down with the incredibly inspiring Ebony Travis Tichenor, a powerhouse advocate for working caregivers and someone who truly lives her life out loud. Ebony shares her deeply personal and powerful 17-year caregiving journey for her mother, all while balancing a full-time career and a full heart. We dive into what caregiving really looks like behind the scenes — the highs, the heartaches, and the healing — and how vulnerability has become one of her biggest strengths.We talk about the unspoken emotional toll that working caregivers face and how important it is to find your voice, ask for help, and protect your joy. Ebony opens up about everything from the stigma around caregiving in the workplace to the little rituals of self-care that keep her grounded. In corporate for almost 28 years this October, Ebony’s journey is grounded in resilience, identity, and heart. Born in Joliet, Illinois and raised in small-town South Texas, she proudly embraces her Black and Mexican heritage. Beyond the day-to-day, she loves caring for her mother as a devoted caregiver, being a loving spouse, fur baby momma, and a loyal friend to many. Ebony believes in real connection, purpose, and the power of showing up as your authentic self.Episode Highlights:[1:39] - Zack and Selma introduce Ebony and set the stage for an energetic and heartfelt conversation.[2:56] - Ebony shares where she’s from and opens up with humor about Dallas and the Cowboys.[3:48] - Her 17-year journey as a caregiver begins, sparked by a turning point in her youth.[5:30] - Navigating the healthcare system and how identity impacted her early caregiver advocacy.[6:53] - What inspired Ebony’s vulnerable National Caregiver Day post and her decision to speak up.[8:16] - One of Ebony’s most emotionally difficult moments as a caregiver and how she overcame it.[10:35] - How self-care fuels her caregiving and the special joy she finds in daily moments with her mom.[13:35] - Advice she’d give to her younger self at the beginning of this journey — and to other caregivers.[15:57] - The importance of being honest with employers about caregiving responsibilities[17:49] - How Ebony overcame the stigma of caregiving through community and shared stories.[19:29] - Zack and Ebony discuss shifting cultural perceptions of caregiving in the workplace.[20:09] - Tips for employers to create a culture where caregivers feel safe speaking up.[21:07] - Where to follow Ebony and continue learning from her empowering story. Links & Resources:Follow Ebony on LinkedIn: https://www.linkedin.com/in/ebonytravis01/ Connect with Ebony on Instagram: https://www.instagram.com/ebonytravis/Ebony's LinkedIn Post on National Caregiver Day with her mom highlighted in our newsletter:   https://zacks-newsletter-4a359b.beehiiv.com/p/what-is-in-your-2025-people-strategy-1d936a23d5dcad82 If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode.

In this powerful episode, we sit down with Rhonda Klug from Harry & David to talk about the often invisible and deeply personal journey of working caregivers. From supporting her parents through dialysis and COPD to leading real cultural change within her organization, Rhonda shares her firsthand experience that sparked a company-wide movement of support and empathy. She takes us behind the scenes of how Harry & David and the broader 1-800-Flowers family are creating a more compassionate workplace for employees who are balancing caregiving responsibilities with their careers.We explore how Rhonda transformed her lived experience into a catalyst for creating CARE (Caregivers and Allies Responding with Empathy), an Employee Resource Group (ERG) that is reshaping how caregiving is understood and supported in the workplace. If you're an employer wondering how to retain and uplift your caregiving employees—or you're a caregiver looking for inspiration on how to advocate for yourself—this is the episode for you. Episode Highlights:[2:12] – Meet Rhonda Klug of Harry & David: Her background and caregiving connection.[3:23] – Rhonda shares her emotional journey as a caregiver for both her parents.[7:12] – How personal caregiving shaped her awareness of employee needs.[9:24] – The pivotal moment at the Care Colloquium that sparked a corporate movement.[12:50] – Why storytelling from leadership is essential in changing culture.[15:48] – Turning insight into action: Creating a caregiver-focused ERG.[18:50] – Innovative benefits like Talkspace and Torchlight to support employees.[20:23] – Practical tips for managers and employees to foster communication.[24:29] – Encouraging employees to self-identify and seek support.[26:30] – Real-life impact: Preventing turnover and boosting retention through flexibility.[28:50] – The ripple effect: How leadership empathy transforms company culture. Links & Resources:Talkspace – Mental health support platform used by Harry & David employeesTorchlight – Caregiving resource platform Rhonda mentionsCelebrations Chatter Podcast by Jim McCann and interview with usCelebrations Pulse Newsletter by Jim McCannCare Colloquium – The conference that sparked Rhonda’s caregiving leadership journey and Facebook GroupDebbie Howard – Aging Matters International – Caregiving strategy consultantHarry & David: https://www.harryanddavid.com/ Crater Lake: https://www.nps.gov/crla/index.htm Benefits Alliance Connect Conference 2024: https://benefitsalliance.ca/event/connect-conference-2024  If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode.

If you're a working caregiver—or if you support them—you need to hear this one. In this episode, we sit down with elder law experts (and longtime friends of the show) Eric Goldberg and Clelia Pergola from the NJ Elder Law Center. Together, they drop some serious knowledge on navigating Medicaid, protecting assets, and creating real systems of support for families in crisis.This conversation gets personal, gets practical, and—most importantly—gets to the heart of what caregivers are up against. We dive into everything from care coordination and legal documentation to family dynamics, generational friction, and what employers really should be doing to help. If you’ve ever wondered what makes elder law so crucial—or if you’ve avoided the paperwork altogether—this episode is the nudge you’ve been waiting for. Episode Highlights:[2:15] - Meet Clelia and Eric, and hear how their caregiving and legal paths became one.[7:27] - How personal chaos led to a systemized, compassionate elder law practice.[8:32] - Eric explains the types of cases they handle and the three phases of long-term care planning.[12:06] - The must-have legal documents every family should prepare before a crisis. [13:36] - What Medicaid actually covers, and why it’s often misunderstood. [16:24] - The real challenge behind Medicaid applications—and why counties can make or break it. [20:11] - Clelia’s powerful case for why employers should bring elder care resources to work. [22:19] - How to have “the talk” with your parents—without a total meltdown. [26:53] - Why geriatric care managers are secret weapons for families navigating uncertainty. [32:59] - Debunking the myth that elder law is just for the wealthy. [36:52] - Toughest questions families ask—and the surprising legal consequences of good intentions. [38:20] - The sibling divide: managing conflict between hands-on caregivers and money managers. [41:35] - Final takeaways: plan ahead, talk early, and don’t try to DIY elder care in a crisis.Links & Resources:About Eric:  https://njelc.com/our-team/eric-goldberg/About Clelia:  https://njelc.com/our-team/clelia-pergola/Goldberg Law Group:  https://njelc.com/ Aging LIfe Care Association (Geriatric Care Managers): https://www.aginglifecare.org/ Interview with Geriatric Manager/Aging Life Care Professional Elyse Weber-Sacks:  https://www.invisibleemployeesbook.com/real-working-caregivers-stories-1-7 Clelia's books:  “The Law Firm Revolution” :  https://www.amazon.com/Law-Firm-Revolution-Clelia-Pergola/dp/1543911595  and “Life, Lessons, & Legacy“:  https://www.amazon.com/Life-Lessons-Legacy-Grandmother-Changed/dp/1667803662  If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode.

In this heartfelt and deeply insightful episode, we sit down with Bob Mastrogiovanni, a devoted husband, retired IRS professional, and co-president of the Well Spouse Association. Bob opens up about his powerful caregiving journey for his late wife Kathleen, who battled multiple sclerosis for decades. From the moment of diagnosis just two years into their marriage, Bob shares how their love, resilience, and adaptability helped them navigate the emotional and practical challenges of being a caregiving couple.Together, we unpack the unique experiences of caregiver spouses—those caring for their life partners—and explore how this journey differs from other types of caregiving. Bob also dives into the vital role the Well Spouse Association plays in offering emotional support, community, and resources to those walking this path. If you're a working caregiver, a spouse currently in a caregiving role, or someone who supports them—this episode is for you. Don’t miss Zack’s challenge to organizations to step up and support the Well Spouse mission! Episode Highlights:[1:25] – Welcoming listeners and introducing Bob Mastrogiovanni, a retired IRS agent and caregiver spouse. [4:11] – Bob begins sharing his caregiving journey for his wife Kathleen, diagnosed with multiple sclerosis. [6:21] – How Bob and Kathleen made lifestyle choices to maintain a sense of normalcy after diagnosis. [7:50] – Balancing full-time work and caregiving, and the role of professional home caregivers. [9:28] – Discovering and joining the Well Spouse Association and eventually becoming co-president. [11:13] – Why spousal caregiving is different and how Well Spouse provides vital support. [13:05] – The therapist recommendation that led Bob to Well Spouse. [16:46] – Employer flexibility: how the IRS helped Bob stay employed while caregiving. [17:56] – Bob’s advice to employers: educate HR on caregiver challenges. [19:38] – Why caregivers should communicate openly with employers. [21:51] – Credit hours, workplace flexibility, and practical tools that helped Bob balance work and caregiving. [22:52] – The emotional cost of burnout and delayed caregiver identification. [23:16] – What Bob would tell his younger self about family, caregiving, and preparation. [24:30] – Overview of Well Spouse programs: Zoom support groups, chat forums, respite weekends, and more. [27:07] – Zack challenges an organization to be the first to donate and show support for Well Spouse! Links & Resources:Well Spouse Association: https://wellspouse.org/Riverwinds Restaurant, shout out to Foti Farmakis: https://theriverwindsrestaurant.com/menus/Caregiver Centered Care, University of Alberta: https://www.caregivercare.ca/Former Gov. Marty Schreiber’s Story: https://www.invisibleemployeesbook.com/real-working-caregivers-stories-1-2-1My Two Elaines by Marty Schreiber: https://mytwoelaines.com/Paul Wynn on LinkedIn: https://www.linkedin.com/in/paulwynn/Zack’s challenge to organizations – be the first to support Well Spouse Association: https://wellspouse.org/  If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode.

We’re kicking off our Global Caregiver Advocate Series by heading north to spotlight the amazing work being done in Canada. We sat down with three incredible advocates—Christa Haanstra, Sharon Anderson, and Amy Coupal—who are making waves across the country when it comes to caregiver policy, support, and visibility. Join us as we explore how Canada is leading efforts to recognize caregiving as both a personal journey and a workforce strength. Episode Highlights:[2:54] Meet Christa, Sharon & Amy—leaders with personal stories & national impact[6:46] How National Caregiver Day creates space for awareness and advocacy[12:06] The National Caregiving Strategy—how it came to be & its goals [14:32] Paid Family Leave in Canada: progress & gaps [18:00] Workplace roundtables & the Working Caregiver Project [27:13] Caregiver education in healthcare: University of Alberta’s model [32:21] “The Hidden Workforce” report: framing caregiving as economic infrastructure [40:25] Advanced Caregiving Plans: preparing before crisis [46:07] Reframing caregiving as a workplace strength [51:05] Guest “One Wish” for Canadian caregiver policy in the next year Featured Guests:👩‍💼 Christa Haanstra, Founder, 4C Strategy With 25+ years of strategic leadership experience, Christa uses the power of storytelling to advocate for family caregivers. She champions their integration as essential partners in healthcare and policy. LinkedIn | Podcast Interview🎓 Dr. Sharon Anderson, University of Alberta A researcher and educator with a PhD in Family Gerontology, Dr. Anderson co-leads caregiver-centered education and research to better embed caregiver support in healthcare systems. LinkedIn | Podcast Interview💡 Amy Coupal, CEO, Ontario Caregiver Organization A visionary nonprofit leader supporting Ontario’s 4 million caregivers. Amy’s personal caregiving experiences fuel her mission to amplify caregiver voices and improve systemic support. LinkedIn | Ontario Caregiver OrganizationLinks & Resources:📌 Canadian Centre for Caregiving Excellence (CCCE) 📌 National Caregiver Day – April 1, 2025  📌 Workplace Roundtable Report 📌 University of Alberta – The Hidden Workforce Report 📌 Ontario Caregiver Spotlight Report (2024) 📌 Caregiver-Centered Care Education 📌 Stories from Real Working Caregivers: Katie MacDonald🎙️ Check out: Episode 013 with Dr. Donna BentonRemember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates!

Caregiving doesn’t just happen at home—it happens at work, too. In this episode, we sit down with Dr. Donna Benton, the Director of the Family Caregiver Support Center at the University of Southern California, to discuss the often-overlooked challenges faced by working caregivers. With over 28 years of experience, Dr. Benton shares invaluable insights on how workplaces can better support employees who are juggling their careers and caregiving responsibilities.Episode Highlights:[1:23] – Welcome to the show! Meet Selma, Zack, and our guest, Dr. Donna Benton.[2:30] – Dr. Benton shares about her roots in Los Angeles and the diversity of her neighborhood.[4:24] – The personal journey that led Dr. Benton into caregiver advocacy and research.[6:57] – How universities like USC are leading the charge in caregiver education and support.[9:53] – What does a Family Caregiver Resource Center actually do? Dr. Benton explains her day-to-day work.[13:07] – How employees can access caregiver resources—even if their workplace isn’t offering support.[15:43] – Can employers nationwide bring in educational workshops for caregivers? (Hint: Yes, and Dr. Benton tells you how!)[19:36] – Why advocating for the Older Americans Act and work-life balance policies is crucial for working caregivers.[22:07] – The biggest challenges employers will face in 2025 when it comes to supporting caregivers.[27:07] – The myth of “vacation time” for caregivers—why we need better workplace policies.[28:36] – The #1 thing caregivers wish they had known earlier (and what you need to do now).[31:22] – Our challenge to HR leaders—who will be the first to take action? Links & Resources:·         Dr. Donna Benton: https://www.linkedin.com/in/donna-benton-74463118/ ·         USC Family Caregiver Support Center: https://losangelescrc.usc.edu/ ·         Jason Resendez and the National Alliance for Caregiving (NAC):  https://www.caregiving.org/ ·         Caregiver Nation Summit by NAC:  https://www.caregivernationsummit.org/ ·         Rosalynn Carter Quote for Caregivers·         Liz O'Donnell and Working Daughter website and Facebook:  https://workingdaughter.com/ https://www.facebook.com/workingdaughter/ ·         Liz O'Donnell and Working Daughter PRIVATE Facebook: https://www.facebook.com/groups/workingdaughter Zack challenges their listeners as to who will be the first HR leader to reach out to Dr. Benton and inquire about an educational program for their organization.Remember to check out our website at invisibleemployeeadvocates.com 

In this episode, we sit down with Dr. Madhavi Vemireddy, a powerhouse advocate for working caregivers and the Chief Executive Officer at Cleo. Dr. Vemireddy shares her personal caregiving journey—from navigating her son’s congenital heart disease and autism diagnosis to supporting aging parents—all while balancing a demanding career. We dive into the hidden struggles of working caregivers, the critical gaps in employer support, and how technology is stepping in to bridge the divide.Are you a working caregiver feeling overwhelmed? Do you lead a team and want to create a more caregiver-friendly workplace? Tune in to hear Dr. Vemireddy’s expert insights on population health, caregiving burnout, and how employers can better support their invisible workforce.  Episode Highlights:[1:36] – Welcome to the show! Zack and Selma introduce this week’s guest.[2:17] – Dr. Vemireddy’s personal journey as a caregiver to her son and parents.[9:33] – The emotional and physical toll of caregiving while working full-time.[11:54] – How Cleo is using technology and coaching to support caregivers.[17:30] – Why caregiving is hidden in the workplace and what employers can do about it.[25:09] – The mental health impact of caregiving and why it’s costing companies more than they realize.[31:37] – Why Dr. Vemireddy left traditional medicine to focus on caregiver advocacy.[36:51] – How employers can connect with Cleo to build a more caregiver-supportive workplace. 👩‍⚕️ About Dr. Madhavi VemireddyMadhavi Vemireddy, MD is the CEO of Cleo, having previously served as Chief Clinical Officer. A board-certified internal medicine physician, she has over 20 years of experience in clinical analytics, population health, and digital health solutions.As a working caregiver herself, Dr. Vemireddy co-founded CareTribe, a company dedicated to supporting family caregivers, which was acquired by Cleo in 2022. She has held leadership roles at ActiveHealth Management and Aetna Care Management (CVS Health), designing evidence-based programs that serve over 22 million Americans. 📌 Links & Resources💡 Connect with Dr. Madhavi Vemireddy:🚀 Who will be the first employer to take action? Dr. Vemireddy is ready to help—schedule a free call today!🔗 LinkedIn🔗 Cleo – Supporting Working Caregivers📖 Related Articles & Stories:🔗 January 14th Edition of Working Caregivers-The Invisible Employees Newsletter🔗 Mike George’s Story – Real Working Caregiver🔗 Learn More About the Caregiver Nation Summit (Dec 3rd, 2024 Newsletter)🎙️ More from the Podcast:🔗 Episode 9: Jason Resendez on Caregiver Advocacy & Workplace Culture🏛 Caregiver Advocacy & Resources:🔗 National Alliance for Caregiving🔗 National Alliance for Caregiving’s Caregiver Nation Summit🔗 West Status – Supporting Women with Cancer🔗 Connect with West Status Founder Haley Wyrsch🔗 Rosalynn Carter Institute for Caregivers If you enjoyed this episode,

In this episode, we sit down with Dahlia Sizer, an HR leader and passionate advocate for caregivers, to unpack how companies can create a more supportive and flexible work environment for employees juggling caregiving responsibilities.Dahlia shares her personal caregiving journey, the impact it had on her career, and the lessons she’s carried into her HR leadership role. We talk about flexible work policies, Employee Resource Groups (ERGs), and how leadership can step up to better support caregivers. Plus, Dahlia offers practical advice for both employees and managers on navigating workplace benefits, advocating for change, and ensuring that caregiving doesn’t come at the cost of professional success. Dahlia Sizer is the former Director of DEI for Saint-Gobain, NA. An accomplished Human Resources Practitioner with expertise in Global Diversity, Equity & Inclusion, Dahlia is adept at navigating complex organizational structures to deliver strategic vision and tailored solutions. Known as a catalyst for change, Dahlia consistently drives impactful results. Integrating deep expertise in global diversity, equity, inclusion, employee engagement, organizational behavior, project management, and recruitment, Dahlia effects substantial and positive transformation. With over a decade of experience in human resources, Dahlia's approach blends strategic vision with a deep understanding of HR policies and team leadership to foster an inclusive culture that not only retains talent but also propels the company forward. Episode Highlights:[3:32] - Dahlia’s personal caregiving story—how supporting her mother changed her life.[9:55] - The power of building a caregiving support system—you can’t do it alone![12:41] - What working caregivers experience in the workplace and why workplace culture matters.[16:53] - Tips for managers on how to support employees who are also caregivers.[18:48] - How employees can approach their managers to ask for flexibility and support.[21:03] - The role of Employee Resource Groups (ERGs) in advocating for caregivers.[23:01] - Why Dahlia sought out education on caregiving for her company and how it made an impact.[26:07] - The power of awareness—how workplace conversations about caregiving are changing. Links & Resources:Dahlia Sizer Linkedin:  https://www.linkedin.com/in/dahlia-sizer-a90130240/ Rehoboth Beach, Delaware:  https://www.rehoboth.com/  If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode. 

In this episode, we sit down with Dr. Gina Anderson, a learning scientist and advocate for working caregivers. Join us as we explore her personal caregiving journey, her groundbreaking compassionate care policy, and the profound ripple effects such policies can have on workplaces and beyond. Dr. Anderson shares her experience of caregiving for her mother while balancing the demands of running a business, offering practical advice and inspiration for employers and caregivers alike. We also dive into how businesses can create a culture of support and trust, the importance of human connection in the workplace, and Dr. Anderson’s work in behavioral learning and safety with her company, Luma Brighter Learning. Dr. Gina Anderson is on a mission to help motor carriers grow their safety culture through meaningful learning that inspires and engages employees. She has focused her attention on studying how adults best learn for more than twenty-five years, consistently growing her methodology by engaging in the trucking industry and learning professionals.  Gina is the CEO of Luma Brighter Learning, an award-winning company that provides an enterprise learning management system (LMS) tailored to the transportation and logistics industry. With a focus on maximizing safety, ensuring compliance, and boosting employee retention, Luma supports the entire organization with individualized coaching programs, customizable content, digital forms, compliance reporting tools, and unlimited secure file storage. She routinely publishes new, measurable, science-based techniques specifically focused on adult learning to help companies improve their safety scores and uphold compliance.  Episode Highlights:[3:03] – Dr. Anderson shares a beautiful tradition from her Charleston community and reflects on its connection to hope and resilience.[4:37] – Dr. Anderson recounts her caregiving journey, balancing her role as a daughter and business owner while caring for her mother.[12:33] – Discussion on Dr. Anderson’s Inc. Magazine article about implementing compassionate care policies and their impact on employees and families.[18:44] – How Luma Brighter Learning is revolutionizing behavior change and safety in the transportation industry.[24:30] – Changes in workplace culture after implementing the compassionate care policy and the importance of building trust and transparency.[31:26] – Dr. Anderson introduces her upcoming book Thrive: How Learning Can Ignite a New Way Forward and its focus on reconnecting and thriving in life.[33:55] – How to connect with Dr. Anderson and access her resources for learning and mental well-being. Links & Resources:Inc article: This Unexpected Gift Will Make Employees Happier.  Dec. 16, 2024 by Dr. Gina Anderson.  https://www.inc.com/dr-gina-anderson/this-unexpected-gift-will-make-employees-happier/91066321 Website:  https://www.learningwithgina.com/ LinkedIn:  https://www.linkedin.com/in/gina-anderson-luma/ Luma Brighter Learning:  https://lumabrighterlearning.com/ Book:  Thrive: How Learning Can Ignite A New Way Forward  https://www.amazon.com/stores/Dr.-Gina-Anderson/author/B0CP1HQRLH?ref=ap_rdr&isDramIntegrated=true&shoppingPortalEnabled=true If you enjoyed this episode, be sure to

In this episode we welcome Jason Resendez, a leading advocate in the caregiving and Alzheimer's space, to the podcast. Together, we discuss the critical challenges facing working caregivers and how systemic changes can create supportive environments both in the workplace and in society. Jason shares his personal caregiving journey, the groundbreaking advocacy work of the National Alliance for Caregiving, and practical tips for employees and employers navigating caregiving responsibilities. From public policy changes to personal empowerment, this conversation sheds light on the invisible struggles and triumphs of working caregivers. Plus, Jason provides a sneak peek into the 2025 "Caregiving in the U.S." study, offering a glimpse into the future of caregiving data and trends.Jason Resendez is a nationally recognized caregiving advocate. He currently serves as the President and CEO of the National Alliance for Caregiving, where he leads research, policy, and programmatic initiatives to build health, wealth, and equity for America’s 53 million family caregivers. In 2023, Jason was named one of the most consequential leaders in health and medicine by STAT News. Prior to joining NAC, Jason was the founding executive director of the Us Against Alzheimer’s Center for Brain Health Equity where he pioneered the concept of Brain Health Equity through peer-reviewed research, public health partnerships, and public policy. In 2020, Jason was name done of America’s top influencers in aging by PBS’s Next Avenue alongside Michael J. Fox and Surgeon General Dr. Vivek Murthy. He has been quoted by The New York Times, The Washington Post, The Wall Street Journal, STAT News, and Univision on issues related to caregiving and health equity. Jason is from South Texas and graduated from Georgetown University. Episode Highlights:[1:07] - Introduction to Jason Resendez and his advocacy work for caregivers.[5:00] - Jason’s personal caregiving story and its influence on his career.[10:58] - The creation and impact of the Caregiver Summit.[17:32] - Insights into Alzheimer's and the intersection with caregiving.[22:27] - Credible resources for addressing early signs of dementia.[24:58] - Preview of the upcoming 2025 "Caregiving in the U.S." study and its significance.[29:20] - How employers can support working caregivers and real-world examples.[34:02] - Advice for employees: Navigating conversations about caregiving with managers.[38:07] - A challenge to employers to create a culture of caregiving.Links & Resources:National Alliance for Caregiving: https://www.caregiving.org/ Alzheimer’s Association: https://www.alz.org/ BrainGuide by UsAgainstAlzheimer’s: https://mybrainguide.org/ AARP Caregiving Resources: https://www.aarp.org/caregiving/ Jason Resendez LInkedin:  https://www.linkedin.com/in/jasonresendez/Caregiving in the U.S. 2020 (NAC and AARP report):  Year end review Working Caregivers-The Invisible Employees NewsletterNational Alliance for Caregiving and Caregiver Summit Nation focus newsletter by Working Caregivers-The Invisible EmployeesIf you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at

In this episode, we welcome Amy Goyer, a nationally renowned caregiving advocate, author, and consultant. Amy shares her journey from music therapy to becoming a voice for caregivers everywhere. We’ll explore the invisible challenges working caregivers face and how employers can create meaningful change. Tune in to hear Amy’s insights on advocacy, the power of storytelling, and how employers can foster flexibility and support for working caregivers. This is a conversation filled with wisdom, humor, and actionable advice that you won’t want to miss!Episode Highlights[3:05] - Fun Fact Spotlight: Amy shares her childhood story and her journey into music therapy.[6:00] - Music & Caregiving: How Amy used music therapy to support her grandmother and father.[8:11] - Becoming a Caregiving Advocate: Amy’s path from music therapist to leading caregiving advocate.[10:00] - Family Caregiving Roles: Amy explains how her role as a caregiver shifted over time within her family.[16:35] - Paid Family Leave: Why paid leave matters and how AARP is pushing for better policies.[20:00] - Policy Challenges: The obstacles in making paid family leave a reality nationwide.[23:09] - Flexible Work for Caregivers: How workplace flexibility benefits employees and employers alike.[27:29] - HR & Workplace Culture: How companies can support caregivers through better workplace culture.[30:00] - Employer Tips: Amy’s best advice for employers to support caregiving employees.[35:00] - Caregiver Tips & Advice: Actionable tips for caregivers to balance work, family, and self-care.[40:00] - Resources & How to Connect: Where to find Amy’s book, articles, and caregiving support resources.[44:22] - Closing Remarks: Selma and Zack thank Amy and challenge listeners to explore caregiving resources.Links & ResourcesAmy’s Website: http://amygoyer.com/joomla/ AARP Family Caregivers Discussion Group: https://www.facebook.com/groups/aarpfamilycaregiversAmy’s Book: “Juggling Life, Work, and Caregiving”:https://www.amazon.com/Juggling-Life-Work-Caregiving-Goyer/dp/1634251636/Amy’s YouTube Series: https://www.youtube.com/@amygoyer/playlists Amy & AARP: https://www.aarp.org/caregiving/experts/info-2019/amy-goyer.html Thank you for tuning in! If you enjoyed this episode, please subscribe, share, and leave a review. Together, we can raise awareness and create a more supportive workplace for working caregivers. Be sure to check out our website, Invisible Employee Advocates, to subscribe to our newsletter, purchase our book, and stay connected. See you in the next episode!

In this episode of Working Caregivers, we have an insightful conversation into the challenges faced by working caregivers and explore how employers can build trust and support systems for this often invisible yet essential workforce. Selma and Zach are joined by Lee Hafner, an accomplished writer and editor at Employee Benefit News, who shares her insights into the growing caregiving crisis and practical ways organizations can address it.We discuss the importance of empathy in leadership, the role of storytelling in fostering a supportive workplace culture, and simple, cost-effective strategies employers can adopt to create a more inclusive environment. Whether you're a caregiver, an HR professional, or a leader seeking to make a difference, this episode is packed with actionable advice and inspiring stories.Episode Highlights[1:39] – The significance of National Family Caregiver Month and this year's theme: “Caregivers Around the Clock.”[2:55] – Introducing Lee Hafner: her advocacy for caregivers and her professional journey inspired by personal experiences.[4:31] – The multifaceted challenges caregivers face and why employers should address them holistically.[9:08] – How leaders can start conversations about caregiving in the workplace and the importance of sharing personal experiences.[13:15] – Balancing employee privacy with data collection: creative approaches to understanding and supporting caregivers.[22:07] – A challenge to leaders: how a simple conversation can transform employee relationships.[29:46] – Empowering caregivers: practical tips to build visibility and find support within the workplace.Links & ResourcesVisit Employee Benefit News for more insights from Lee Hafner.How To Be A Working Caregiver May/June 2023 Issue Employee Benefit News - May/June 2023Lee Hafner LinkedIn:  https://www.linkedin.com/in/leehafner/Learn about National Family Caregiver Month: Caregiver Action Network.Explore more caregiving resources at Invisible Employee Advocates.Thank you for tuning in! If you enjoyed this episode, please subscribe, share, and leave a review. Together, we can raise awareness and create a more supportive workplace for working caregivers. Be sure to check out our website, Invisible Employee Advocates, to subscribe to our newsletter, purchase our book, and stay connected. See you in the next episode!

In this episode of Working Caregivers: The Invisible Employees, we welcome Julian Hayes, a writer and advocate for working caregivers, to discuss the often-overlooked challenges faced by this silent workforce. From navigating the emotional, financial, and mental strains of caregiving to offering practical strategies for employers, Julian shares insights rooted in personal experience and professional expertise. This conversation highlights why organizations must address caregiving as a critical workplace issue and how doing so benefits both employees and businesses. Episode Highlights:[0:00] - Opening thoughts and an introduction to Julian Hayes and his Forbes article, "Employee Caregiving: A Silent Pandemic CEOs Must Pay Attention To."[3:00] - Julian shares personal insights from his own caregiving journey and its lasting impact on his life and career.[8:44] - Discussing the concept of caregiver guilt and its emotional toll on individuals.[13:23] - Julian explains the "business case" for supporting employee caregivers, including talent retention and reducing presenteeism.[17:28] - The role of long-term thinking in building sustainable workplace policies that truly support caregivers.[21:53] - Tips for employers to better understand and support working caregivers, from financial assistance to mental health resources.[25:44] - Julian’s advice to caregivers: “Get off the island” and build a support system to combat isolation and burnout.[27:17] - Closing remarks and a heartfelt message on the importance of addressing caregiving as a collective responsibility. Links & Resources:Julian Hayes’ website: Executive Health.ioForbes article: Employee Caregiving: A Silent Pandemic CEOs Must Pay Attention To: https://www.forbes.com/sites/julianhayesii/2024/06/29/employee-caregivers-a-silent-pandemic-ceos-must-pay-attention-to/ If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode.

In this episode, we welcome Jenn Chan, an inspiring caregiver advocate and entrepreneur. Jenn shares her personal journey of becoming a family caregiver for her grandmother at a young age, discussing the struggles and rewards of balancing work with caregiving responsibilities. We dive into the importance of recognizing caregivers in the workplace, the significance of having supportive employers, and Jenn’s exciting new project: the Senior Shower Project, which celebrates caregivers through special events akin to baby showers. Tune in to discover how employers can create a culture that supports working caregivers and why normalizing caregiving conversations is so crucial.We also challenge our listeners to host the first Senior Shower at their workplace. Will it be you? Episode Highlights:[3:45] - Jenn shares her story about becoming a caregiver for her grandmother and the importance of caregiver identity.[7:02] - The pivotal moment when Jenn realized she was a caregiver and how it changed her perspective.[10:36] - Discussing the importance of supportive employers and how Jenn found flexibility in the workplace while caregiving.[15:55] - Jenn introduces the Senior Shower Project and explains how it could support caregivers in the workplace.[22:32] - Jenn’s national advocacy work for caregivers and tips for employers to support caregiving employees.[27:47] - Challenge to listeners: Who will be the first to host a Senior Shower at their workplace?  Links & Resources:Senior Shower Project: https://www.seniorshowerproject.com/ Email: [email protected]: https://www.linkedin.com/in/jennchanprojects/ Family Caregiver Alliance: https://www.caregiver.org/ Caring Across Generations: https://caringacross.org/  If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode.

In this episode, we’re thrilled to be joined by Aisha Adkins, a powerhouse advocate for caregivers. Aisha shares her personal journey as a caregiver for her mother, discussing how she found her way into advocacy and the importance of supporting caregivers in the workplace. We dive into the stigma surrounding caregiving, the challenges of balancing caregiving and work, and why it's essential to normalize caregiving experiences on resumes.Throughout our conversation, Aisha offers practical advice for both caregivers and employers on how to navigate caregiving with compassion and flexibility. We also touch on the importance of resources like hospice care and why employers need to rethink how they support their caregiving employees. Aisha’s insight is invaluable for anyone interested in creating a more inclusive and supportive work environment for caregivers. Episode Highlights:[1:26] - Aisha Adkins shares an interesting personal story about living in Atlanta and meeting civil rights leaders.[3:30] - Aisha’s caregiving journey begins: Moving to Barbados and caring for her mother.[7:07] - Aisha explains Caring Across Generations and how they advocate for caregivers.[9:10] - Differences in caregiving resources between the U.S. and Barbados.[11:39] - The importance of adding caregiving experience to your resume and LinkedIn profile.[17:10] - How employers can better support working caregivers: Tips on remote work and understanding resume gaps.[20:16] - Discussing hospice care and why it can improve the end-of-life experience for loved ones. Links & Resources:Aisha Adkins’ website: aishaadkins.comCaring Across Generations: caringacross.orgIf you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode. 

In this episode, the brilliant author Kate Washington, who takes us through her incredible journey of caregiving and the profound insights she gained from it, joins us. Kate shares the inspiration behind her book, Already Toast, a raw and honest account of her experience as a caregiver for her husband during his battle with cancer. We highlight the challenges caregivers face, how caregiving is often undervalued in society, and how her writing serves as a voice for caregivers everywhere.Selma, Zack, and Kate discuss the emotional toll caregiving takes, why setting boundaries is essential, and how caregivers can seek the support they need. Kate also opens up about her next project, focusing on self-rediscovery through swimming holes and finding joy in midlife. This episode offers not just empathy for anyone on the caregiving path, but also a call for systemic change to better support caregivers. Episode Highlights:[2:13] - Kate shares her favorite summer activity: exploring hidden swimming holes in California.[3:54] - How Already Toast came to be: Kate discusses the life-changing events that led her to write the book.[8:55] - Zack and Kate reflect on the struggles caregivers face and the importance of recognizing their needs.[12:43] - Kate’s message to caregivers: It’s okay to feel overwhelmed, and your emotions are valid.[17:09] - A discussion on how literature, specifically Jane Eyre, inspired parts of Kate’s writing.[20:45] - Kate emphasizes the importance of balancing data with the human stories behind caregiving statistics.[24:01] - Looking back: Kate shares what she would have done differently on her caregiving journey. Links & Resources:Kate Washington’s website: kawashington.comAlready Toast: Caregiving and Burnout in America by Kate Washington – Available wherever books are sold.Instagram: @washingtonkate If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode.

In this episode we welcome special guest Sarah Johal, the founder of CareSprint, a nonprofit organization focused on transforming workforce systems to better support working caregivers. Sarah shares how her organization is helping employers create a more inclusive, supportive environment for caregivers. From her personal caregiving journey to the intersection of data and workplace policies, this conversation offers powerful insights into the critical changes needed to uplift the invisible workforce—working caregivers.As Sarah discusses the work CareSprint is doing, she emphasizes the need for better data, collaboration, and action from employers and business leaders. We get into thought-provoking ideas on how workplaces can gain a competitive edge by centering care for their employees, ultimately boosting productivity, retention, and loyalty. Don’t miss this information if you are a leader, HR professional, and anyone invested in building a more supportive, empathetic workforce.Episode Highlights:[00:00] - Sarah introduces CareSprint and the need for caregiving data.[02:40] - A fun fact about Sarah's hometown and soapbox derbies.[03:16] - CareSprint's mission to improve family care in the workplace.[05:40] - Resources for leaders to support caregivers.[07:57] - The role of data in improving workforce demographics.[10:41] - Highlighting key reports on caregiving challenges.[14:25] - How caregiving policies provide a competitive edge for businesses.[16:09] - Practical advice for CEOs on supporting caregivers.[19:38] - Reflection on the future of caregiving and systemic change.Links & Resources:Learn more about CareSprint’s initiatives and explore their open library of resources for employers and caregivers: CareSprint.orgPeople Leader Library:  https://www.caresprint.org/libraryLinkedin:  https://www.linkedin.com/in/johalsf/https://www.linkedin.com/company/caresprint/posts/?feedView=allhttps://www.instagram.com/caresprinthttps://x.com/caresprint_orgHBR article:  Supporting Employee Caregivers Starts with Better Data by Amy Henderson and Sarah Johalhttps://hbr.org/2022/04/supporting-employee-caregivers-starts-with-better-dataIf you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode.

In this inaugural episode of Working Caregivers, The Invisible Employees, we are thrilled to welcome an incredible guest, Donna Thomson. Donna is a caregiver, educator, advocate, and co-author of The Unexpected Journey of Caring. She shares her personal caregiving journey and the powerful transformation that occurs when you become a caregiver. We dive deep into the challenges of caregiving, the impact on the workforce, and the need for employers to create caregiver-friendly workplaces.Donna discusses the importance of flexibility and compassion in the workplace, offering practical insights on how leaders can support their employees who are also caregivers. We explore key topics from Donna’s book and learn how caregiving is not just about managing tasks—it’s about embracing personal transformation and understanding the value of care. Episode Highlights:[2:04] Donna Thomson's Background and Books[4:25] "The Unexpected Journey of Caring"[10:09] Challenges and Questions for Working Caregivers[13:52] Employer Perspective and Business Leaders[17:33] Resources and Support for Caregivers[22:40] Caregiving in Canada and North America[26:21] Final Advice and Contact InformationLinks & Resources:Donna Thomson's website: https://www.donnathomson.com/Donna on Linkedin:  https://www.linkedin.com/in/donna4walls/The Unexpected Journey of Caring Authors Donna Thomson and Zachary WhiteThe Four Walls of My FreedomCreating Caregiver-Friendly Workplaces - Free course by McMaster University Continuing Education: https://continuing.mcmaster.ca/programs/health-social-services/creating-caregiver-friendly-workplaces/If you enjoyed this episode, be sure to follow the podcast and leave a review. Remember to check out our website at invisibleemployeeadvocates.com for more resources, and subscribe to our newsletter for updates! We’ll catch you in the next episode.

Did you know that in 2020 there were 53 million caregivers in the United States? By 2025, this number is expected to significantly expand to 62.5 million. 73% of these individuals have to juggle the responsibilities of working a job while being a caregiver. They are called “working caregivers” and are often referred to as “invisible” because they typically remain silent about their caregiving challenges. Nor do they seek help from their colleagues at work or their managers, choosing to face alone the negative financial, physical, mental and emotional impacts that being a working caregiver often presents. Employers, you have a tremendous opportunity to support the working caregivers in your workforce. "Working Caregivers: The Invisible Employees" is a podcast that will show you how.  Hosted by Selma Archer and Zack Demopoulos, authors of a book with the same name, this series dives deep into the challenges and opportunities faced by working caregivers and their employers. Whether you are in the C-suite, a leader, HR, or a working caregiver yourself, "Working Caregivers: The Invisible Employees" is a podcast for you. We address the pressing issues of retaining talent, managing productivity, and creating a supportive workplace culture. Learn how to provide meaningful benefits, understand the costs and implications of caregiving on healthcare, and foster an environment that values and supports your employees through their caregiving journey.  We can all help make meaningful differences in the lives of employees who work and care for others.Tune in every other Wednesday to gain insights, practical tips, and heartfelt discussions that aim to solve the unique problems working caregivers encounter. Don’t forget to visit our website, invisibleemployeeadvocates.com, to subscribe to our newsletter, and purchase our book to learn how we can help you strengthen your workplace to become more supportive of working caregivers.