PODCAST · business
XPod - Experience Transformation Podcast
by Rajat Chawla
This Podcast is about growth acceleration through amazing customer experiences and unlocking human potential.
Episodes
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How To Become A Sought After Influencer
Learn tips and strategies on - what does is takes to be an influencer and how to become one.
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Self awareness: The Key To Next Level Leadership
Welcome to "Self-Awareness: The Key to Next-Level Leadership" podcast, where we explore the transformative power of self-awareness in developing exceptional leadership skills.
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How to use your Strengths to get a job breakthrough
Most of the times we compare ourselves with others when it comes to getting job breakthrough. Use this simple strategy to get a job breakthrough by discovering your own unique strengths.
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Customer Experience Stories: Diagnostic, Medical Services & Empathy
Here are some amazing Customer Experience Stories. What are yours? Let me know in the comments. Breakpoints - Feel free to navigate: 0:00 - Intro: 3 Amazing CX Stories 0:55 - Story 1: Diagnostic Services 4:40 - Story 2: Dental Services 6:56 - Story 3: Empathy Found this helpful? Comment...
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How To Get Executive Buy-In For CX Initiatives 💯
Quite often CX Professionals face challenge of getting Buy-In for their CX initiatives. Let's identify some powerful ways to readily get Executive Buy-In for their CX Initiatives. What would you add...? Check out the exclusive video here - https://youtu.be/XIIcDjUrBKk To our success, Rajat Chawla
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How to Build A Lovable Brand 💞
Companies that deliver on their brand promise are way ahead of their competition. Eg. Amazon's everything Store promise along with their commitment to be earth's most customer centric company, has established them as a leading eCommerce brand. Let's explore - How To Build A Loveable Brand With CX...
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How To Read Your Customer's Mind 🤯
It could be on the wish list of every entrepreneur, every sales and marketing professional, every customer experience professional to read their customer's mind. Won't that be magical 😊 In this podcast lets' explore - How To Read Your Customer's Mind. As It would help you: - Sell more - Market...
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🧲 How to create magnetic video calls
In this episode I share some powerful strategies to build successful connections using the power of Videos. Let's jump in. And remember to subscribe to the Podcast more valuable and actionable content. Thanks, Rajat Chawla
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🚆TOP 5 Digital Skills to Future Proof Your Career
“2 years of digital transformation happened in just 2 months” -said Satya Nadella - CEO Microsoft With this pace of digital transformation, skills of the future are going to be different. 60% of the CEOs believes there is a huge gap between the skills needed and skills available. On the other…
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💥 Top 6 Skills of A Digital Customer Experience Consultant
There are 20 Million CX Professionals and 3.8 Million CX Consultants. Globally demand for Digital CX consultants is surging. Here is what it takes to be a successful CX Consultant: Know Thy Self Know Thy Customers Master Experience & its 3 Es - Emotion, Effortless & Efficient Strengthen the D of...
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🌍 How To Become An International Customer Experience Consultant [LinkedIn Live]
There are 20 Million CX Professionals and 3.8 Million CX Consultants as per LinkedIn search. There is a growing demand for CX professionals in the international market. In this podcast we will explore how to become an International Customer Experience Consultant. To learn more about CX Mastery...
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🏆 Raju's journey of becoming an Internationally Certified Customer Experience Professional
In this Podcast Raju Kotagal a Senior customer support leader shares his exciting journey of becoming an Internationally Certified CX Professional. Also hear from Raju - how and why to become an Internationally Certified Customer Experience Professional. To learn more about the CX Master Class...
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🏆 Surbhi's Journey From - Practising Customer Experience to Mastering it..
Surbhi has been accredited as an Internationally Certified Customer Experience Professional (CCXP). In this Hall of Fame - listen to Surbhi's journey from practicing customer experience to mastering it. To learn more about the CX Master Class visit: www.koyopo.com/courses To enquire about CX...
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🚀 How to build Virtual Customer Engagement Skills
Here are: 6 Strategies to build Virtual Customer Engagement Skills: Know your customers Know there are humans on the other side How much you care is way more important than how much you know Your knowledge should be used to demonstrate you care foremost Build skills to convey your knowledge with...
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✨5 Steps to stop worrying and start living✨
We are in very unique times…but there are people who still making a difference growing, getting healthier, serving, helping and loving 5 Steps to stop worrying and start living are: Come out of your comfort zone = killing zone Contribute that’s bigger than all the talent in the world If you have…
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Four strategies to quickly discover your dream role
One of the biggest reasons people are not able to get their breakthrough in the new career is LACK OF CLARITY. These are the few proven strategies to get past that block.
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Things that stop us from rapidly growing our income
Powerful lessons learnt from the 1 - 1 with people looking to transition into their dream career. These are some of the top lessons: Not clear about what they would want to go all out with Lack of conviction in their own offering, idea or proposition Trying to travel in more than 1 boat without...
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6 Ways to know you have found your dream career
What if you work hard to get into your dream career and it turns out be a nightmare: 51% of full-time employees aren’t engaged at work, meaning they feel no connection to their jobs. One out of two people would rather be spending eight hours a day doing something else 85% of them would leave it…
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How To Discover Your Unique Mission
Your unique Mission is a powerful blend of: - What you believe in - What you deeply value - What you experienced - What can be your unique contribution
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5 Strategies To Transition Into Your Dream Career
5 Strategies to transition into your dream career...
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How Corporate Leader Successfully Transitions Into A Wellness Entrepreneur in 90 Days
Akshay V Masurekar a former corporate leader started his own wellness firm using the principles of customer centricity. He is on a mission build happier, healthier and fulfilling world. Here is his journey from an employee to entrepreneur in 90 days.
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Listen to industry leader's journey into the Hall of Fame...
Listen to industry leader's journey into the Hall of Fame...
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How To Create Powerful Personal Brand
How To Create Powerful Personal Brand...
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Find Your Voice Help Others Find Theirs
Find Your Voice Help Others Find Theirs...
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Insane Strategy That will change the direction of your career
Insane Strategy That will change the direction of your career...
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What Is The Experience Economy And Why Should You Care
What Is The Experience Economy And Why Should You Care...
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Why listening to your customers is not enough
Why listening to your customers is not enough...
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How To Future Proof Your Career
How To Future Proof Your Career...
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How to sell your expertise without feeling guilty
How to sell your expertise without feeling guilty...
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Fastest Way To Build Trust With Your Customers And Company
Fastest Way To Build Trust With Your Customers And Company...
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3 Ways To Grow Your Income
Three Ways To Grow Your Income...
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Three Strategies To Transform Your Career
Three Strategies To Transform Your Career
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What's Next, What's New in Customer Experience
Hi, Here is a candid conversation with Greg Melia - CEO of CXPA, on the Future of Customer Experience. If you are keen to build a customer experience career, then this conversation can provide you powerful insights. Pls. share your views and what you like most. Thanks, Rajat Chawla Transformist
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How to discover pain points of your customers?
Do you want to deliver amazing customer experiences. What is one thing that can help you gain trust and confidence of your customers. It is to have great clarity around their pain points and challenges. Here is a powerful way to discover their pain points and challenges.
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Stop treating your customer like a human
Most powerful way to connect with your customers is by creating your customer Avatars. Tune in to know, how to do that....
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How to create a Valuable life?
Values = What is truly important to us. Most people are living a life which is not fully aligned to their core Values. Such a life is not fulfilling. In this episode discover your values to create a Valuable life. Thank You, Rajat Chawla
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5 Steps To Accelerate Your Growth Through Strengths Discovery
In this episode we are going to look at 5 steps to accelerate your growth by discovering your unique strengths. These are the 5 steps: - Write down you favourite success story - Identify key talent elements in the story - Identify Your Mindset during the experience - Identify the environment in...
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What kind of Mindset is required to achieve rapid growth?
On the path to Rapid Growth having the right mindset is very key. With the right mindset even the most arduous journey can be handled. Tune in into the this Podcast to learn what kind of Mindset is required to achieve rapid growth. Does ideas in the Podcast resonate with you. Pls. share your...
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7 Questions to Discover Your Passion For Customers
"Nothing is as important as passion. No matter what you want to do with your life, be passionate." - Jon Bon Jovi By the same perspective the business professionals need to discover their passion for most important aspect of their business 'the customers'. In my 1st ever podcast I share 7 key...
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ABOUT THIS SHOW
This Podcast is about growth acceleration through amazing customer experiences and unlocking human potential.
HOSTED BY
Rajat Chawla
CATEGORIES
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