PODCAST · business
Your Chiro Coach
by Laurence Tham
This show coaches you with the NOW, NEW, and NEXT of Chiropractic in terms of Mindset, Strategies, and Tactics. Helping you grow personally and professionally towards a PROFIT and FREEDOM Practice.
Episodes
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Episode 73: Being Successful Series Part 1: Know Your WHY
Over the next few episodes, I will share some of the most common traits I see in “Successful” Chiropractors. Some of them are obvious, but my reasoning for them might surprise you. To start this series, I would need to DEFINE what “successful” means to me and share with you ONE of the most...
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Episode 72: To Create More Balance in your Life… it requires MOVEMENT
We all want a more BALANCED life between our personal and professional lives. When you are at work and worried that you are not spending enough time at home… Or when you are at home and worried that you are not spending enough time on your business… We are trapped in the GREY ZONE. The Grey Zone...
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Episode 71: Being a Great Adjuster is NOT good enough
In any business, being GREAT at something that is expected is NOT good enough. A dentist is supposed to be great at dealing with your teeth, A podiatrist is supposed to be great at dealing with your feet, A Chiropractor is no different… they are supposed to be great adjusters. Being a great...
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Episode 70: Crap...Covid is IMPACTING my business!
So I am not sure if you have heard... but Covid has been affecting businesses, supply chains and economies worldwide... for almost 2 years. Yet, I am surprised that Chiropractors and business owners are ill-prepared to deal, cope and handle the current circumstances. With patients cancelling…
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Episode 69: Your Brand is NOT what you want it to be
The Sydney Opera House is an icon. It represent Sydney for Australians. And it represents Australia to the world. This icon means something. It stands for something. It represents something. BUT how Australia is perceived is NOT always what Australia wants it to be. You or your business is like…
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Episode 68: Why Chiropractors BURNOUT
Have you ever reached a point in the year where you can't wait to take a BREAK? You are physically done, mentally drained and emotionally spent. Most people fail to PLAN their breaks... instead, they wait too long to take them. Let me share with you how you can redesign your calendar year, so you...
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Episode 67: Focus on ONE of Two Things Every Quarter
Before you START planning for the next month, quarter or year... you need to make a FUNDAMENTAL decision. And this decision will ultimately shape the actions you take and determine whether you will get to your goals. Assuming that you want more tremendous success in business and/or practice......
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Episode 66: Why You Will Never Achieve Your Goal
If all we need to do is have a GOAL, we would all be successful. It doesn't work like that. How many times have you set the SAME goal over and over again? The exact target every single year? Have you ever asked yourself what's missing? Is it the goal? Is it me? Most people never achieve their…
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Episode 65: One Question to Double Your Retention
Do you ever have patients leave before your recommendations? Do you struggle to understand why patients don't follow thru with their care plans? A few things can quickly improve your PVAs and/or retention of clients without being "salesy" or pushy. In fact, in this episode, I will share ONE...
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Episode 64: Why New Patients Strategies alone won't grow your practice
New Patient Strategies is an essential element for any business or practice. But most chiropractors spend too much time, money and emphasis on relying on NPs strategies, marketing and social media Ads. Practice building relies on sustainable and predictable growth. And chasing after NPs is one of...
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Episode 63: Stop listening to everyone... and start trusting yourself
Many of you had to or were about to make tough decisions this week. I can't tell you what to do or what I would do - because you are not me. BUT... here is a framework I want to share with you to help shut out the NOISE in your head and dig deep to listen to the RIGHT voice inside of you. Too…
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Episode 62: Lessons from 75 HARD
I recently completed a challenge called 75 HARD. It was a mental challenge that I needed to help me get through the months of lockdown in Sydney. What is 75 Hard? It is a mental challenge to complete a list of tasks every day for 75 days straight. Miss one of these on any given day... you go back...
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Episode 61: The 3 Exit Strategies for Practitioners
What are you doing this all for? Being a practitioner or owning a practice is fulfilling... but have you asked a more profound question of WHAT IS ALL FOR? Seeing patients, serving clients, and impacting the community are all immediate benefits of the NOW. But where are you directing your…
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Episode 60: How To Make Difficult Decisions in Difficult Times - A Framework
As each day passes, there seems to be more and more rough waters ahead of us in our professions. Here are some frameworks and thoughts that might help you navigate these difficult times ahead and how to make better decisions. Note: these are just my streams of consciousness and I hope it is…
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Episode 59: How to Navigate the Vaccine Question as a Chiro
Inevitably as a Chiropractor, a patient will ask: "Are you vaccinated?" This can be very difficult for anyone to respond. You are torn between telling the patient that this is none of your business and not wanting to lose them. So how would you answer this question without losing your cool…
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Episode 58: Time to Step IN, not OUT
You always have a choice... You get to choose the fight you want to fight. You get to choose the cause you want to support. You get to choose the values that you align with... In a world with increased tension, fear and anger... it is easy to hide and avoid confrontation. Or even feel compelled…
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Episode 57: Plans are Overrated
Watch the full video version on Facebook and Youtube.
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Episode 56: Lessons from a Navy Seal
Have you ever wonder who makes it to become a Navy Seal and who doesn't? Well, I did... and I had the opportunity to ask a former Navy Seal sniper once, and his answer blew my mind! The answer is not the strongest, toughest and bravest. This ONE common thread is the ONE thing that will get you…
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Episode 55: How to talk about COVID in Practice
No matter where you are in the world, the topic of COVID is bound to come up in practice. Whether it be about the ongoing lockdowns, whether to vaccinate or just dealing with media etc. I think this is a GOLDEN opportunity to position yourself as a Trusted Advisor and influence them towards…
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Episode 54: Why before HOW: Training your Associates/CAs
Training new team members are challenging. You are not only training them on things they need to learn and do… but you also need to help them integrated into your culture and engaged them in your vision. The biggest mistake that most people make when we train our team members are only teaching…
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Episode 53: 3 Ways to Get Referrals
Referrals are a crucial factor in creating a successful, reliable and robust practice. Referrals are the best new patients you can have. They are pre-motivated, pre-interested and pre-qualified. When I was in practice, 94.7% of my NPs were from referrals. Which meant I didn't have to do any...
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Episode 52: 4 Circles To Boost Your Productivity
Your productivity each day is determined by the level of FOCUS you have. As a practice owner, hundreds of things are vying for your attention on any given day. And to get any traction in your business, it requires you to decide on what areas you should be focusing on. In this episode, I will show...
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Episode 51: Practice Goals are not your Gold Medal Moments
We set goals in practice. We set a plan in place. We work hard at achieving them. But to think once you achieve this goal is like winning the Gold Medal in the Olympics is the one thing that prevents you from reaching it in the first place! Your goals are not the endpoint. It's not the final...
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Episode 50: Lockdown: 3 Things to do in Practice
We have been living under lockdown restrictions on and off for 18 months. And depending on where you live in the world, it has impacted your practice differently. But how you handle the situation can make all the difference on whether you come out of it smoothly and successfully. Every practice...
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Episode 49: One Question you should ASK in any job interview
Whether you are interviewing for a position for a Chiropractic Associate or a CA, there is ONE thing I want to know from that person. How they answer this question will explain how they might handle themselves under pressure if they are hired. You want to know how adaptable or resilient they are...
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Episode 48: Most people don’t stay because of Chiropractic
Most of your patients/clients initially come to you because of what Chiropractic has to offer them. But in my experience, people stay NOT solely because of Chiropractic. I am not suggesting that people won’t stay because of what you do or once you have educated someone on the benefits of...
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Episode 47: Lessons from my son and his Rubik's Cube
Solving your problems in practice is as simple as solving a Rubik's Cube. There is a trick. My son Christian is 10 years old. A few months ago, he purchased a book called "How to solve a Rubik's Cube". He then spends the next 3 weeks studying the book intensely in every waking moment. He…
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Episode 46: Victim vs Victor
You always have a CHOICE. You have to decide at any given moment what you can CONTROL. Wasting precious time being a victim doesn’t serve anyone…including yourself. Control what you can control. -- Watch the video version of this episode on Facebook and Youtube.
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Episode 45: What you are being PAID for
“Wow… that’s expensive!” How often have you heard a prospect or patient say something like this when you present them with your recommendations? And how do you react or respond??? Most people hate this perception about their services… so to avoid any further confrontations like this - they...
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Episode 44: Patients vs. Clients
Do you want your practice to be filled with patients or clients? Distinguishing the difference between them will CHANGE how you and your team run your practice. Let me explain this concept in 90 secs while I head into Hospital Emergency. -- Watch the video version of this episode on Facebook and...
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Episode 43: How to Create Culture with your CAs
You are either training your CAs (and other team members) for their role... or you are teaching them to let them SHINE inside your business. If I had a choice, I rather have team members who take ownership of their roles and responsibilities rather than creating RULES for them to follow. I want…
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Episode 42: Working Harder and More isn't the Answer
Our mentality to GROW past a "plateau" is usually focused on doing MORE. Work longer. Try harder. See more NPs. But what stops us is something called "The Ceiling of Complexity". Getting to your next goal is not always LINEAR. Meaning you can't always just ADD +1 and expect you will grow at the...
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Episode 41: Building a Practice like a Jigsaw Puzzle
My son recently received a 1000 piece Mandalorian jigsaw puzzle for his birthday. He started by placing all the pieces on the kitchen table. But after connecting a few pieces... that is as far as he got. After a week or so of walking by it, I decided to take a stab at it. I don’t believe I have...
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Episode 40: Create Don't Emulate Your Ideal Practice
It is easy to copy someone and think it will create success. It is easy to do what others do and think you will get the same results. It is harder to dig deep to find out WHO you are and WHAT you want. ... and build something that defines you. Building YOUR ideal practice requires quieting the...
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Episode 39: The Pros and Cons of FB Marketing in a Chiro Practice
We all know the role of Social Media Marketing in 2021 regarding growing and sustaining your practice. Many chiropractors feel LEFT BEHIND if they are not using it. And then when they do try to use it... they fail miserably. And eventually, end up where they started. So is FB Marketing a valuable...
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Episode 38: How to Motivate Your Associate or CAs
"I wish my associate would... " "If only my associate would..." "Why can't they just..." If you have ever had thoughts like this about your associates or one of your CAs... then you would have asked yourself, "how do I motivate them???" The answer to this is quite simple... But it is NOT the…
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Episode 37: When you lose your sense of Purpose in Practice
We all have been there, right? I know I have. When we feel like no matter what we do, nothing really changes. It's not like we are not trying. It's not like we don't care. But it does feel like we are failing at the ONE thing that is supposed to be good at. Life can be tricky when you are...
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Episode 36: The Tale of Two Flawed Leadership Style: The Micro-Manager vs The Visionary
Leadership is not talked about enough when it comes to running a practice. We often believe being a LEADER is inborn and can't be learned. And so we don't spend a great deal of time learning to improve on it. However, leadership filters top-down into every part of the business. This includes the...
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Episode 35: Your Logo is NOT Your Brand
We all know BRANDING is an essential part of your business. But "branding" is not what most people think it is. It is not your logo. It is not what colours you use. It is not what font you choose. Chiropractors spend too much time and money hiring marketing companies to perfect their logo designs...
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Episode 34: Why STATS are Distracting you from Doing Real Work
Are keeping STATS vital? Absolutely. The problem in most practices is the focus on STATS is distracting them from GROWTH. Measuring, tracking, and reviewing STATS are useful and essential to measure growth. But only if you use it appropriately. Most chiropractors that I observe are clouded by…
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Episode 33: Why Not How (Insights in Training Your Team)
One of the most common struggles that I see my clients deal with is TEAM TRAINING. How do I inspire my team? How do I get my team to do their job (better)? How do I be more self-efficient without micromanaging? These are common frustrations that most Practice owners deal with regularly... and…
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Episode 32: Your Special Sauce: How to Accelerate your Brand and Success
There is NO magic bullet to success in practice. There are so many ways to achieve it. But you can divide these methods into HARD or EASY. PUSH or PULL. Life Draining or Life Fulfilling. There is always a better way to accelerate your growth without sacrificing your values or your dreams. Here is…
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Episode 31: Why Chiropractors Get Stuck at 100 to 120 pts per week
Watch the full video version of this episode on Facebook and Youtube.
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Episode 30: 5 Predictions of 2021
Watch the full video version of this episode on Facebook and Youtube.
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Episode 29: 5 Lessons You should have learned in 2020
"Lessons that come easy are not lessons at all. They are gracious acts of luck. Yet lessons learned the hard way are lessons never forgotten." - Don Williams, Jr. This is the gift of 2020... if you choose to see it. If you woke up to 2021, hoping that everything would be different and that 2020...
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Episode 28: How 2020 Changed How We Do Marketing with Nicholas Kusmich
When you ADAPT, we can thrive. When you don’t... you die. This is also true when it comes to running a business. Nicholas Kusmich is a marketing expert who is behind some of the world’s highest ROIs ads on Facebook. He has helped individual entrepreneurs, brands, and companies scaled their…
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Episode 27: The Human vs Champion Mindset with Jeff Spencer
What is common between Tiger Woods, Bono (U2), Dave Asprey (Bulletproof) and Gold Medal Olympians? They know what it really takes to reach your peak performance as an athlete, a performer and/or an entrepreneur. And they have all been coached by Jeff Spencer. Jeff Spencer has coached more than…
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Episode 26: Why Patients Need You to Run a Business
Most of us became Chiropractors because we want to SERVE others. Most of us got into this profession because we wanted to HELP others. But for some reason, we feel that we are selling our souls if we make a profit while doing both. The reality is you can’t SERVE or HELP your clients without…
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Episode 25: The Eisenhower Matrix
Whenever we are in crisis, we feel overwhelmed, and kick us into action. But when things are going well, we tend to dial down the urgency and slow down. We tend to forget that what got us here is the work we did previously to this point in time vs the work we are currently doing. This is called...
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Episode 24: What Crisis Can Expose
When you experience a crisis, we can focus on negativity and its impact. But one of the best things it can show us is our vulnerabilities. When everything is going well, or when things are comfortable, we focus on stability or growth. And we sometimes struggle to push ourselves to gain that…
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ABOUT THIS SHOW
This show coaches you with the NOW, NEW, and NEXT of Chiropractic in terms of Mindset, Strategies, and Tactics. Helping you grow personally and professionally towards a PROFIT and FREEDOM Practice.
HOSTED BY
Laurence Tham
CATEGORIES
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