1

Setting Boundaries

May 5, 2026

24:28

2

On Sale Today: The Travel Advisor's Cruise Line Handbook

Apr 28, 2026

17:15

3

Why Should I Book with You - Our Answers

Apr 21, 2026

21:11

4

When World Events Cause Customer Concern

Apr 14, 2026

14:05

5

Announcing Our 2027 Seminar at Sea

Apr 7, 2026

55:33

6

Working with Difficult Clients

Mar 31, 2026

15:44

7

Don't Upsell (and Here's Why)

Mar 24, 2026

8:55

8

A Deep Dive into Our Second Book - The Travel Advisor's Cruise Handbook

Mar 17, 2026

15:31

9

Getting to Know Us: Meet Scott McAlister, ECC

Mar 10, 2026

21:21

10

Beware of the Scammers!

Mar 3, 2026

12:11

11

Client Folders

Feb 24, 2026

17:03

12

A Deep Dive Into Our First Book: The Travel Advisor's Handbook

Feb 17, 2026

30:10

13

Getting to Know Us: Meet Chris Grum, ECC

Feb 10, 2026

38:50

14

Is Your Voicemail Helping or Hurting Your Business?

Feb 3, 2026

14:31

15

Getting to Know Us: Meet Michael Akana, ECCS

Jan 27, 2026

20:50

16

A Deep Dive Into Our 3rd Annual Seminar at Sea

Jan 20, 2026

39:20

All Episodes