All Episodes
Consumer Hacks with Wendy Knowler — 129 episodes
"No refunds" is not the last word
Ask what they'll buy it back for
A discount you can't use isn't compensation
Cancelled isn't cancelled until they say so in writing
It pays to know your CPA
Free for three months. Then not.
Do you know what your store cards are costing you?
How much do you value after sales service?
Still using the green ID book? Let your bank help you out, pronto
Even with saved beneficiaries, check the account details before paying
Missing a visa rule could cost you - a lot
Mind that balloon
That “local” shop is shipping from China
Insurers win 90% of car and home insurance complaints lodged with the National Financial Ombud
Pay the invoice without checking, lose the money
That’s not me, that’s a clone
That grocery app search result isn't showing you the best deal — it's showing you who paid the most
Wait 72 hours before committing to anything you didn't plan to buy
Reach to the back — the freshest products are hiding there
Bought a used car? Take it on a long trip within six months
Bought something online and the retailer has vanished? Here's what to do
Airline damaged your bag? Invoke the Consumer Protection Act
Are your valuables actually insured?
Think twice before filling up with cheap diesel
That “affordable" 48-month phone contract could cost you dearly
Did You Know? South Africans are shopping differently — here's the data
Verify bank details before you pay - every single time
Five questions to ask before you sign any insurance policy
Stop getting ripped off: The Consumer Hacks every South African needs to know
What brands, banks & scammers hope you never find out
The hidden risks in your home, car and wallet
This mistake could void your warranty instantly
Before you buy that property listen to this
You’re probably overpaying without knowing it
Fraudsters are lurking but Wendy Knowler has your back
5 money mistakes costing you more than you think
Consumer scams and traps you need to know about right now
Credit, lay-bys & avoiding insurance pitfalls
The consumer survival guide
Before you click, renew or reply
Consumer warnings you really need to pay attention to
Before you lose the money
Consumer traps you should know
Costly lessons they don’t warn you about
Before you answer that call… Listen to this first
Smart summer hacks every South African should know
Buying a bakkie? if you get a special price, check that it’s a 4x4 and not a 4x2
Brazen bank employee impersonators target the elderly face-to-face in their homes
Brokers are obliged to do more than forward emails from insurers
Don’t put off getting medical aid until you’re older than 35
Educate your teens about signing contracts before they get caught
Disable SMS-es appearing on the screen of your locked phone
Small businesses listen up
Online shopping: check out the returns policy before committing
Hey Big (Fast Food) Spender!
Setting the record straight on cooling-off periods
How to deflate that balloon payment
You don’t have to buy cars “blind”
Looking for a service provider to come to your home? Google is not your friend
Steer clear of cellphone roaming bill shocks
Your new cellphone number could well have had a dodgy past
Investment schemes - so much fakery to navigate
Do you have to take that after-market warranty when buying a car?
Cellphone contracts
Beware the balloon payment trap in car financing
Steer clear of travel scams with these 10 questions
Beware debt counselling call centre scams
Only pre-paid vouchers must legally be valid for at least three years
Dodge visa drama: double-check your travel agent’s advice
How to protect yourself against rogue tenants
Beware of sneaky formula marketing on social media
Avoid holiday car hassles: match your courtesy car to your motoring needs
The “White Pages” directory scammers find a way to blacklist their victims
An important warning for those booking overseas accommodation via booking.com
Don’t go looking for weight loss products in all the wrong places
Never stop paying an account in protest
Don’t wreck your chances of a successful homeowners’ insurance claim
What to ask before you buy in an estate, duplex or block of flats
Not all “bubbly” is created equal
Beware the great pretenders
Don’t swipe your card at the toll plazas
Is your i20 peeling?
No, it’s not your lucky day; it’s a procurement scam
Don’t opt for a third party claim if you have your own insurance
Can a retailer impose a minimum card spend?
Buying a car? Check the paperwork
Use your gift voucher asap
Don’t assume all online retailers play by the rules
Can you force a retailer to sell you something at a price they claim was a mistake?
Are you still paying fees on ancient, dormant fuel cards?
What makes a pack of mince “extra lean”?
A tale of two beds
That “leather” lounge suite is not a bargain, it’s an eyesore waiting to happen
Is your car really for “private” use only?
Tow trucks - make sure you’re in control of who hooks up your car
Buying tinned tuna - do yourself a “solid”
Your order is broken when delivered. Who is liable?
How prepared is your 18-year-old to sign a contract?
Can you demand a refund if what you’ve bought later goes on sale?
That car balloon payment deal could explode in your face
So you got food poisoning from that meal - can you prove it?
Paying for groceries on your credit card “budget”? Bad idea
It’s not romance, it’s fraud
How to dodge car repossession
No spare car key? Walk away
Buying a new car? Check on the warranty start date
Unit prices - why you need them & where to find them
Before you sign that gym contract
Online shopping? Check the dimensions!
You could be wasting your cellphone insurance premiums
A stain on your mattress doesn’t cancel your CPA warranty
Vouchers aren’t forever…
No, you aren’t entitled to a refund
It’s not a bargain; it’s a mistake
Boxing clever
Read all the small print before you join that gym
You could be missing a recall on your car
For the love of lay-by
Put car polish where?
Never pack this in your check-in luggage
Want to know a car’s history?
Can I return this?
Save this number
Car theft by Tech
Car tracking - there’s a good chance you’re overpaying
Before you cut that plug off, listen up…
Don’t be fooled by a great looking ad
Wake up before you Viagogo
No cooling off period on a car