All episodes
Ep. 186 - How Did You Get Your Staff To Accept The Digital Process?
Ep.186 - What Does Your Staff Think About The Process?
Ep. 186 - How Is The Integration With Mitchell1?
Ep. 186 - How Would You Describe The Benefits Of Implementing AutoVitals?
Ep. 186 - What Are Your Wins?
Ep. 186 - Driving Adoption of Digital Tools
Ep. 185 - Do You Expect Changes In Motorist Interaction?
Ep. 184 - What Are "The Old Ways" Avoiding Digital the Benefits?
Ep. 183 - More Revenue Per Employee With Shop-Ware/AutoVitals Integration
Ep. 182 - Succession Planning is Crucial
Ep. 181 - How to Improve the Service Advisor's Process
Ep. 180 - Integration for Speed of Operation
EEp. 179 - Multiply Success With Multiple Locations
Ep. 178 - Turning Two Shops Into One Shop Operation
Ep. 177 - Sourcing The Talents Of The Future
Ep. 176 - Changing Shop Operations For Better Results
Ep. 175 - Sublet Or Refer To A Different Shop?
Ep. 174 - My Peers' Input Made Me Change Shop Operations
Ep. 173 - Financing - An Overlooked Opportunity?
Ep. 172 - Strategies to Build Trust and Accountability
Ep. 171 - Specific Leadership Skills To Run The Shop
Ep. 170 - Top Shops: What Do They Do Differently?
Ep. 168 - Transition Your Digital Mindset From Single To Multi Location
Ep. 167 - How Going Digital Empowers A Top Shop Culture
Ep. 166 - More Trends in Independent Automotive
Ep. 165 - My Shop's Transformation
Ep. 164 - Trends For The Future Of Independent Automotive
Ep. 163 - How To Repeat The Digital Shop® At My Next Location?
Ep. 162 - Behavioral Changes Needed for Success
Ep. 161 - What is the Best Digital Inspection Process?
Ep. 160 - Do's and Don'ts for Effective Auto Population
Ep. 159 - Save 10+ Min Per Inspection AND Increase The Approval Rate
Ep. 158 - How to Overcome the Typical Hurdles Introducing The Digital Shop
Ep. 157 - Is Your Inspection Process Working The Way You Want
Ep. 156 - Building Impactful Inspection Sheets
Ep. 155 - Understanding Workflow To Improve Production
Ep. 153 - A Business with Diesel Focus
Ep. 152 - How Generation Change Alters Shop Operations
Ep. 151 - How do Single - and Multi-Location Businesses Prepare for 2022?
Ep. 150 - What We Learned in 2021 and Expect For 2022
Ep. 149 - Doubling Weekly Revenue in Alaska with The Digital Shop
Ep. 148 - How to Increase ARO by 60% in Less Than 2 Years
Ep. 145 - Smart Markers and Other Productivity Boosters
Ep. 147 - Recruiting Staff and Customers as a Digital Shop
Ep. 146 - Growing In The Digital Shop / The Evolution
Ep. 144 - False Friends: Practices Which Seem Obvious But Are Not Effective
Ep. 143 - How to Improve Shop Operations Through Teamwork
E. 142 - Steps To Go Digital That Really Work
Ep. 141 - Effective Work Scheduling Using Appointments and Tech Feedback
Ep. 140 - The Difference Between a Bad and a Good Inspection
Ep. 139 - How Many Inspection Sheets Do You Use and When
Ep. 138 - Eliminating Traditional Beliefs To Become A Successful Digital Shop
Ep. 137 - Transformational Leadership in Multi- and Single Location Shops
Ep. 136 - Fundamentals of the New Kind of Motorist Interaction
Ep. 135 - What Are The Digital Shop® Patterns of Success?
Ep. 134 - Build Your Winning Game Based On Fundamentals
Ep. 133 - Every Tech-Minute Is $4+. Communicate With Techs Without Interrupting Them
Ep. 132 - How Website & SEO KPIs Turn Google Searches Into Measurable Results
Ep. 131 - Digital processes of highly efficient shop operations
Ep. 130 - AutoVitals & Tekmetric Partner for Higher Shop Productivity
Ep. 129 - How Visual Shop Workflow Can Organize Your Business for Growth
Ep. 128 - Why the digital shop process is an essential ingredient to triple shop revenue
Ep. 127 - The Data-Driven Shop: When To Add or Replace Staff for Growth
Ep. 126 - Effective KPIs for Staff Compensation
Ep. 125 - Real Couples Operating Successful Businesses Together
Workflow Management Made Simple - Episode 124
Process Changes For Future Proofing Your Business - Episode 123
Future Proofing your Business. Episode 122
The 3 Hardest, But Most Rewarding, Steps to Going Digital. Episode 121
Don't let paper slow your shop down. Episode 120
Keep the customers coming back with The Digital Shop strategies - Ep. 119
Even Google is becoming more transparent - Ep 118
Why there's never a "perfect" time to implement new systems - Ep 117
Is a Production Manager role right for your shop? - Ep 116
Productivity = Profitability: Optimize Utilization of Bays & Techs
Shop Culture & KPIs to Drive Multi-Location Success - Ep 114
Best practices to audit inspections for a consistent motorist experience
Best practices to keep ARO high across multiple locations
Boost Avg. Billable Hours per Inspection - Part 4 - Ep 111
Boost Avg. Billable Hours per Inspection - Part 3 - Ep 110
Boost Avg. Billable Hours per Inspection - Part 2 - Ep 109
Optimize Technician Effectiveness and Boost Profitability - Ep 108
BayIQ & AutoVitals: How to Keep and Upsell Your Most Valuable Customers
Boost Avg. Billable Hours per Inspection - Part 1 - Ep 106
Shop-Ware & AutoVitals Integration - Powering The Digital Shop
Ask the Coach, Mike Bennett, ATI
The Digital Shop Conference 2021 Preview Show!
Who Wants to be a Digital Shop Millionaire!? - BCP Edition
Who wants to be a Digital Shop Millionaire?!
Episode #100!! Looking back at 2020 & looking ahead to 2021
Leadership Doesn’t End When The Doors Roll Down
Special Episode: Digital Shop Jeopardy - Ep 98
Special Guest: Jill Trotta from RepairPal. Give Consumers What They Crave: Price Transparency
Meet Tom Braun: Where there’s a will, there’s a way
Te-E Times: Not Just a Time Clock
The Business Control Panel: An Easy Button for your Shop - Ep. 94
Unleashing the power of The Digital Shop - Ep 93
Mastering the basics for shop success - Ep 92
Special Event: Ask Me Anything - Ep 91
It's the Process: Digital Shop Owners Go Multi