Facts Not Feelings with Brooke C. Furniss cover art

All Episodes

Facts Not Feelings with Brooke C. Furniss — 166 episodes

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Title
1

AI vs. Dealerships: The Future of Customer Service! 🤖

2

Risk vs. Reward: Business Growth & Reputation

3

🚗 The Car Buying Shift No One’s Talking About!

4

How AI is Revolutionizing Car Dealerships 🚗🤖

5

Streaming TV Ads That Sell: Boost Your Auto ROI 🚗📺

6

Hidden Costs 💸 of Vendors – Are They Partners or Problems?

7

Viral Auto Strategies: Mohawk's Secrets Revealed!

8

🔑 Unlocking BDC Success: Strategies Every Dealership Needs 🚗📈

9

🚗 Car Buying Made Easy: Online to Showroom Magic!

10

CDK Cyber Attack: Lessons for the Auto Industry 🚨

11

Smart Design Secrets for Dealership Success

12

🚗 Unlock the Secrets to Dealership Success with Don Brady 🚗

13

Boost Car Sales with Smart Social Media 🚗💡

14

How Dealerships Are Changing: Community & Innovation Unveiled! 🚗✨

15

How AI Transforms Auto Training: A Must-Watch!

16

Boost Dealership Sales: Harness First-Party Data! 🚗📈

17

Data Privacy: Innovation or Barrier in Auto?

18

Skyrocket Profits: Auto Tech & Vendor Tactics 🚀

19

🚗 Boost ROI: Marketing Secrets for Car Dealers

20

Revamp Auto Insurance: Discover Check My Driver!

21

Breaking Barriers: Women's Rise in Auto Industry

22

Boost Sales: Elevate Your Dealership's Shopper Experience!

23

🚀 Empower & Humanize: Transform Auto Sales! 🚗💡

24

Mint Motors' Secret to Skyrocketing Sales Revealed!

25

Boost Dealership Success: Key Strategies & Growth Tips

26

Boost Your Dealership: SEO & Digital Marketing Tips

27

SEO Secrets for Auto Dealers: AI & Mobile Tips

28

Revamp Your Auto CX: Insider Tips Revealed

29

Transforming Auto HR: Unveiling DEI Leadership Secrets

30

Car Retail Revolution: Navigating Post-COVID & EV Shifts

31

Auto Sales Transformed: Data Tech's Impact

32

AI Disrupting Auto Marketing: Don't Miss These Key Trends!

33

Auto Future: Digital Shifts in Dealership Trends

34

AI in Hiring: Transform Auto Industry | WYN’s CEO

35

2024 Auto Marketing Trends: Jeff Gonzales Reveals All

36

Don't Cheap Out on Auto Shipping - The Hidden Truth

37

EV Advertising 2024: Changes Coming for Auto Marketing

38

Affordability Crisis in Auto - A Dealer Roadmap

39

Pushing Past Fears to Live Life Full Out with Russell B Hill

40

Navigating Vendor Compliance Risks Under the GLB Act

41

Training for Excellent Customer Service with Corey Smith

42

The Auto Marketing Pro's Guide to Creativity on a Budget

43

Spotting Fake Experts: How to Tell Credible Voices from Empty Claims

44

Team Growth Insights: Auto Exec on Training, Culture & Employee Development

45

Unlocking GA4 Conversion Events: What Google Isn't Telling You!

46

Vegas Special: Auto Leaders Spill Secrets! | Facts Not Feelings

47

Personalization: The Key to Modern Automotive Marketing

48

Revolutionizing Automotive Collaboration: Insights from Jordan Cox

49

Mastering the Art of Never Starting from Zero: Unveiling PCG Digital's Revolutionary Framework with Denise Galiatsato

50

From Selling Cars to Serving Community: Damian Boudreaux's Profitable Mindset Shift

51

New Age of Advertising: Vasilios Lambos Talks Performance Max

52

Driving Sales Through Marketing: Insights from DeMontrond's Ashley Cavazos

53

Revving Up Retention: Winning Back Customers in a Recovering Market with Bob Gower

54

Cultivating Genuine Care: Transforming Customer Service with Martha Alvarado

55

Driving Digital Transformation: The Future of Automotive Retail with Nathan Hollenbeck

56

Customer Retention: Steve Apicella Explores the Disconnect in the Automotive Journey

57

Understanding Culture through the Lens of Automotive Industry with Stephen Moore

58

Brand Reflections: Navigating the Consumer Experience Minefield

59

NIADA vs WIA: Top 10 Insights with Larry Feldman & Brooke Furniss

60

Hidden Truths: How Perception Shapes Our Reality

61

Digital Marketing Strategies Conference Recap and Dealer Knows Summer Camp Insights with Micah Birkholz | Facts Not Feelings Podcast

62

Driving Success: Alan Krutsch Decodes the Power of a Brand Promise

63

Breaking the Mold: Dave Foy's Revolutionary Approach to Fixed Ops Leadership

64

Unleashing the Power of Unity: Top Takeaways from Digital Dealer Tampa 2023

65

Data Activation in Automotive Industry: Myths, Risks, and Best Practices with Brian Davis of Orbee

66

The Power of Collaboration: How Paid Search, BDC, and Social Teams Can Optimize Together

67

Maximizing Your Automotive Marketing Strategies with Kevin Frye | Branding vs. SEO, SEM vs. Third-Party Data, Forms vs. Chat

68

Vendor Accountability and Optimization for Automotive Dealers: Fact Not Feelings Podcast with Micah Birkholz

69

Revolutionizing Automotive Customer Service with Conversational AI ft. Ben Okuka

70

Stop Managing, Start Leading: A Practical Guide to Effective Leadership

71

Driving Success: The Key Qualities of a Leader in the Automotive Industry

72

The Monopolization of Digital Advertising: Why the Justice Department and States Are Suing Google

73

CustomHer: Revolutionizing Brand Strategy for the Female Consumer

74

Put A Spark In Your Fixed Ops In 2023

75

Unlock the Potential of ChatGPT: Tips and Tricks for Marketers and Content Creators

76

Are You Beating All The Odds?

77

How To Live Life to the Fullest In The New Year

78

What Are Your Top New Year Resolutions for 2023?

79

Am I Taken For Granted

80

Now Is Not The Time to Hold Back Ad Spend

81

Are You Losing Your Chance at the Plate

82

Revisiting Steve Apicella and Connecting the Disconnected

83

Are You Living In An Echo Chamber

84

Top 10 Takeaways From MRC

85

Are We Playing Every Down

86

Back In The Swing of Things

87

The World Is Not Going To End

88

Baby It’s Yours

89

Don't Forget to Celebrate the Fun Size Wins

90

Revisiting Andrea Amico: Cars Are The Third Screen

91

Are You the New York Yankees of 2022?

92

Steve Roessler: You Are Sitting on a Goldmine

93

Red Shiny Objects vs Long Term

94

Best Part of Digital Dealer

95

Viva Las Vegas

96

Tom Kline: Ripping off the GLBA Bandaid

97

Howdy Partner

98

Partner or Vendor: Which Provides More Business Value?

99

We're Gonna Need A Bigger Megaphone

100

Outsourced BDC: The Good, The Bad, The Ugly

101

Flipping the Script

102

Scar Tissue Going Against the Grain

103

How To Advertise With Invisible Inventory

104

Michael Cirillo: When the Hype Dies

105

Don't Be That Guy

106

Steve Apicella: Connecting the Disconnected

107

Just Do It

108

Gregory Cooper: Phone Cups to Ai

109

Running Shoes, Cross Trainers, Basketball Shoes, and Trunners, Oh My!

110

Kaylee Felio: Your Go To Parts Girl

111

Is Your Business The Titanic?

112

Potpourri, Deep Fakes & Synthetic Media, Understand vs Understood

113

Are You Tilling The Ground?

114

Troublemaking Friday with ASOTU Crew

115

Monday Recap: The Big Reveal

116

Working The Facts #WTF

117

Follow the Data

118

Tara Rego: Delivering Connections for Automotive Retailers

119

Monday Recap: Jump on The Train

120

Amazon Advertising Crash Course with Vasilios Lambos

121

What The Phub?!

122

Monday Recap: Know Your Worth

123

Jarrod Killway: The Love Konect-ion

124

In Case of Emergency, Break Glass

125

What Can We Learn from Keratoconus?

126

Monday Recap: Graduations and Commencing Into The Next Chapter

127

David Long: Structured Discipline and Consistency Will Always Win the Day

128

Monday Recap: Do You Hear Us?

129

Laurie Halter: Find Your Spark

130

G'Day Mate! Let's Put Another Shrimp on the Barbie

131

Larry Feldman: Uniting in Love, Got Techs?, Car-llage, DMSC Wrap up

132

Monday Recap: DMSC, Roar Wine, Delta, Loyalty, PST

133

Tim Cox: Just for Today

134

Monday Recap: Digital Dealer and Championing All, Use It or Lose It, iPod, DMSC, and Tim Cox

135

Metaverse Team Assemble: Brian Kramer, Jarrod Kilway, Dusty Sutherland, and Wendell Hardy MetaMask Up and LFG!

136

Monday Meeting: Long Shots Pay Off, Let the Ace Team Assemble, and UFC

137

Good News & Bad News, GA4 Latest Mayhem. Kentucky Derby, and Big Happy Mothers Day!

138

Monday Recap: Nike NFT, Tire Sells, Go Pro SD Card Issues, #AutoHubShow Podcast, and Secret Project

139

What's Your Everest?

140

Monday Recap: Metaverse and More

141

Ramesh & John Hopkin: Two Veterans Discuss What It's Like to Work in the Metaverse

142

Monday Recap: There is Enough Room In The Sandbox for All of Us

143

Facts Not Feelings LiveStream: Breaking Barriers

144

Monday Recap: Best Time of the Year, Know Your Rights, Customer Service & Process, Keratoconus

145

Andrea Amico: Cars Are The Third Screen

146

Monday Recap: Don't Be A Dick

147

Chris Tragasz: What Is The Biggest Risk?

148

Monday Recap: It's You Against You; Who's Going To Win

149

Dan Moore: Are You Buying Your Way Out of A Process Problem?

150

Monday Recap: Check In So That Your Reporting Doesn't Suck

151

Candice Lowe: Are You Mad At Selling More Cars or Making More Money?

152

Monday Recap: I Make Shoe Contact Before Eye Contact

153

Sarah Ciociola: It's A Marathon Not A Sprint

154

Monday Recap: Stop & Listen | Believe In Yourself

155

Josh Drean: How Can We Hear Our Employees?

156

Monday Recap: Let's Do Some Good

157

Michael Stewart: Your Brand Is Your Reputation

158

Monday Recap: Good People Can Be Reluctant to Change

159

Alan Krutsch: Our "Oh Shit Moments" and Terrific...Now Go Wait In Line

160

Monday Recap: Super Bowl, Best Commercials, Halftime Show, and Metaverse

161

Glenn Pasch: What True Leadership Looks Like vs Managers of Tasks

162

Monday Recap: What Has Happened To Good Customer Service?

163

George Nenni: Holding Your Ad Agency Accountable for Paid Search

164

Monday Recap: Having A Team First Mentality

165

Jordan Furniss: Being An Entrepreneur In Today's World

166

Introduction Into BZ Consultants Group and Facts Not Feelings with Brooke Furniss