All Episodes
Live with Sondra — 109 episodes · page 1 of 2
Park Gamification: Immersive FEC Missions for Guest Engagement ft. Ben Griffith
Laser Tag: Winning the Membership Game ft. Mitchell Robertson
BD vs. Sales: Why Mixing Them Kills Your Revenue Growth ft. Molly Piveral
Haunt Design: Scoring 15M+ Views with Emotional Storytelling ft. Norman Gidney
Attractions Culture: Creating Teams Where Service Stays Alive ft. Ryan Minton
Beverage Revenue: How to Automate Your Park's Margins ft. Greg Luther
Strategy Beyond the Berm: Driving Cross-Sector Growth ft. Liz Sanchez Rasking
Attraction Networking: Building the Global Deals Behind the Rides ft. Emily Popovich
Guest Media: Scaling Revenue Through Automation ft. Francois Tremblay
Stop Payment Disruptions: Secure Your Software & ROI ft. Chris Wheeler
The Fan Journey: Ticketing Strategies for Loyalty ft. Jenipher Kantor
50 Years of Insights: Scaling Florida’s Best Attractions ft. Bill Lupfer
Haunt Design: Scoring 15M+ Views with Emotional Storytelling
Stop Losing Profit: The Power of Embedded Payments ft. Mark Passifione
Waterpark Wealth: Maximize Revenue from Concept to Launch ft. Ken Handler
From Vision to Reality: Secrets of Themed Fabrication ft. Michael Acevedo
Quilting Culture: Kind Leadership for Growth ft. Nathan Caldwell
The Invisible Guide: AI's Role in a Seamless Visit ft. Takashi Nakaguchi & Antonio Giordano
Canadian Strategy: Pricing, People & Park Profit ft. Bob Williams
The CEO's Guide to Multi-Unit Action Park Strategy ft. Bron Launsby
Secure Automation: Stop Losing $25M+ to Risk Gaps ft. Shannon Noonan
Tech Meets Nostalgia: Building Future Parks ft. Markus Mack-Even
Data-Driven Culture: Engaging Modern Audiences ft. Chloé Grossmann
Strategic Resilience: Leading Attractions Through Change & AI ft. Steve Gavatorta
The Future of Refund Protection in Theme Parks & Attractions ft. Morgan Abney
Power Up Your Success With Collaborative Strategies ft. Deana Jean
F&B as Destination: Driving Attraction Success ft. Ken Whiting
Live Experience Data: From Insights to Audience Impact ft. Cody Lassen
Exceeding Expectations: Culture & Experience Design ft. Phil Bruno
Community Powered Economies: A New Era for Attractions ft. Jaye Watts
Spatial Computing: AI, VR, and The Future of Attractions ft. Steve Smith
The Secret to 60% Foot Traffic Growth ft. Chelsea Warner
The Power of Imagery: Your Park's Visual Story ft. Stephanie Tassone
Transforming Spaces: The Rise of Downloadable Theme Parks ft. Aidan Wolf
Mastering Resilience: Leading Attractions Through Change & AI ft. Steve Gavatorta
Data-Driven Culture: Engaging Modern Audiences ft. Chloé Grossmann
Bowling & Beyond: Social Gaming's Attraction Impact ft. Bart Burger
Inclusive Innovation: Empowering Teams & Enhancing Guest Experiences in Attractions ft. Marah Rodriguez
The Principled Path: Leading Attractions Through Transformation & AI ft. Bruce Wren
Storytelling Magic: Building Brands for Attractions ft. Peter Jude Ricciardi
F&B as Destination: Driving Attraction Success ft. Ken Whiting
Exceeding Expectations: Culture & Experience Design ft. Phil Bruno
The Tech Behind the Tap: Innovations in Self-Serve F&B ft. Jose Hevia
Breaking Barriers to Inclusion: Creating Inclusive, Sustainable Experiences ft. Emmanuel Kelly
The Power of Improv in Leadership: Boosting Culture & Resiliency ft. Heather Barnes
Smart Restrooms, Happier Guests: The Cleanliness KPI You’re Missing ft. Sara Muntner
Savor the Story: F&B That Shapes the Guest Journey ft. Sarah Bisacca
Bringing Stories to Life: The Power of Video in Attractions ft. Joshua Leppert
AI-Powered Messaging: Transforming Audience Connections ft. Kreda McCullough
Boost Retention & Culture Without Breaking the Budget ft. Anthony Poponi
The Power of Being Rememorable: Elevating Guest Loyalty & Experiences ft. Bob Pacanovsky
Redefining Safety & Operations in a Changing Industry ft. Jakob Wahl
Unlock Peak Performance: Proven Coaching Strategies for Revenue Boost ft. Jake Shannon
Streamlining Season Pass Renewals
GT Summit April 9-10, 2025, Innovate, Inspire, Impact
Join us at the GT Summit This April!
Do You Really Care About Your People?
LIVE with Sondra: Partnering with Us is as Easy as 1,2,3,4!
Unlock the Gates to Excellence with Gatemaster Tech's 24/7 Support & Proactive Solutions
Navigating Pricing Strategies in the Ticketing Business
Power Up Your Success with Collaborative Strategies ft. Deana Jean
Exceed Customer Expectations & Blast Off to Loyalty!
Transform Your Attraction's Purchasing Process and Usher in the Era of Guest-Driven Transactions
Scary Truths About Not Having a Thought-Out Buyer Journey for Your Attractions
Guest-Driven Transactions Empower Both Your Team and Your Guests in Today's Amazon Buyer’s Economy
Optimizing Park Operations: Practical Solutions for Common Challenges ft. Tiffany Blair
Signs it's time for a new ticketing and customer management platform
Gatemaster Tech's 30th Anniversary Celebration and IAAPA Party Sneak Peek
Don't Let Anyone Tell You You Can't Have It All!
IAAPA Meetup at Meow Wolf
Live with Sondra: Sharing Wild Waterpark Stories!
The Steps That Businesses Can Take to be Prepared for Outages
The Value Proposition of a Premium Ticket
Goals and Targets for the First of the Month!
The First of the Month: A Fresh Start for Setting Goals and Targets
Wild Waterpark Stories
Gatemaster's Innovative Technology
Creating Customer Loyalty
How to Integrate Work and Life Live from Hollywood, California
The Art of Hospitality: Elevating the Attractions Industry ft. Bob Pacanovsky
From Barriers to Belonging: Transforming Attractions for Everyone ft. Dani Rose
Revolutionizing Customer Experience: The Future of Refund Protection in Theme Parks & Attractions ft. Morgan Abney
The Future of Guest Service: Striking the Balance Between Technology and Personalization ft. Vincent Mavente
Dreams to Reality: Innovations in Entertainment ft. Megan Gannon
People-First Strategies: Revolutionizing Sales and Service in Attractions ft. Beth Standlee
Mastering Marketing - Strategies for Growth & Success ft. Stacy Reed
Leading with Purpose: DEI & Innovation in the Attractions Industry ft. Colin Cheadle
Navigating the F&B Landscape, Embracing Innovation and Enhancing Guest Experiences ft. James McQuade
Guarantee the Good Times: Building Trust & Satisfaction in Waterparks & Theme Parks ft. Jim Kunau
Are You Listening? Using Tech to Elevate Guest Feedback in Attractions ft. Jamie Flaherty
The Psychology Behind Haunted Attraction Design ft. Professor Lynne Vincent
Leading High-Performance Teams in Waterpark Operations ft. Shawn Kidd
From Breakup to Breakthrough: Thriving After a Company Split ft. Aurora Elicerio
The Human Factor in Ride Safety and Queue Design ft. Neil Wilson
Inside FEC Success: Insights on Food, Beverage, and Operational Strategy ft. Tim Murphy
Safety First: Innovative Approaches to First Response & Injury Tracking ft. Jennifer Mifsud
The Power of Giving: Transforming Community Engagement Through Charitable Marketing ft. Renee Zau
Beyond Borders: How International Staff Elevate U.S. Attractions ft. Renee Clarke
Behind the Screams of Scare Acting & Show Ushering ft. Dustin Parro
Robotic Vending Machines in Family Entertainment ft. Malik Subhan