All episodes

1018: Hoteliers - Don't Get Buried in AI Search — Do This First

Global Hotel Pipeline: What Brands See vs What Owners Feel

Sunday Flashback: Mitch Patel's 'Vision' on Building a Stronger Culture and Hotel Growth

FNA 202: Type 202 Meltdown

1017: Hotel Pipeline Update - Conversions vs New Construction Across the Americas

1016: 2026 Hotel Outlook - World Cup Demand, Travel Shifts, and Conversions

Customer Journey Series, Ch. 1: Why Hotel Guest Journey Matters More Than Ever

How Rio Mar Repositioned a 607-Acre Resort Around Experiences

A $300,000 Liquor Order: Building a Premium Hotel Bar

1015: Inside Black Desert Resort - The Pricing and Demand Playbook

Hotel Safety Tech: Reporting Suspicious Activity Without Friction

AI at Check-In: What Hotels Can Actually Do

1014: Wahlburgers CEO on What They Fixed to Grow

How CoralTree Affinity Teams Create Wins

What CoralTree Expects Leaders to Do After the Forum

Friday Night Audit 201: Karma Bites Back

1013: How Wyndham Grand Rio Mar Rebuilt a 30-Year-Old Resort

1012: How Luxury Hotels Remove Friction From the Guest Experience

How Hotels Can Stop Leaving F&B Money on the Table

1011: The Decision That Led to a Hotel Management Merger

Why RevPAR Isn't Enough for Most Hotel Owners — and What to Do About It

1010: How Resorts World Las Vegas Uses F&B as a Return-Visit Magnet

ALIS Design: Why Hotel Restaurants Often Miss the Mark

ALIS Day 3: How Hotel Owners Are Allocating Capital in 2026

Why Hotel Development Keeps Shifting Toward Conversions and Renovations

1009: Why Casino Resorts Now Compete Like Destination Hotels

ALIS Day 2: Why Hotel Loyalty Only Works When Guests Come Back

ALIS Day 2: Why Hotel Owners Aren't Making Big Moves Yet

Why Food & Beverage Has Become the Hotel Differentiator

1008: Why Apartment-Style Living Is Reshaping Extended Stay in Hotels

The ALIS Conversation Hotel Owners Are Really Having

FNA 199: Craig Flees to Hawaii

1007: Why Sonesta Flattened Its Organization—and What Happens Next

1006: How Authentic Hospitality Gets Delivered Every Day

FNA 198: The One Where We Try to Coury Favor

1005: Why Hotel F&B Has to Lead With Story, Not Square Footage

1004: Food, Culture, and Leadership Inside a High-Performing Hotel F&B Team

1003: How Resorts World Las Vegas Uses Technology Without Losing the Human Touch

1002: Why Beverage Trends Matter More Than Ever for Hotel Profitability

Friday Night Audit Flashback: Where This Whole Mess Started

Flashback to Just Before Everything Changed: A Live Conversation from Early COVID

What FIFA 2026 Really Means for Hotel Development

Help Support Rock Out Myeloma — January 15

FNA 196: Old Year, New Friends

1001: Hospitality's 2025 Reckoning — And What Comes Next in 2026

Episode 1,000: Still Showing Up 10 Years Later

What the Global Hotel Pipeline Actually Says About 2026

Luxury Is Changing: What Matters Now According to Hotel Leaders in Las Vegas

999: How a 16-Unit Idea Became One of America's Largest Resort Experiences

998: Newport Beach: How a Luxury Destination Keeps Its Soul

FNA 195: More or Lesser

997: How Olympia Hospitality Blends Culture, Community, and Creativity Across Its Portfolio

Corporate Travel Is Changing Fast — Here's What Hotels Must Do to Win in 2026

996: Hidden Hospitality: The Untold Story of African American Hoteliers

995: Can Purpose and Profit Coexist? SCP Hotels Says Yes.

Using AI to Fight Human Trafficking and Crime

994: Stonebridge CEO Rob Smith on Strategy, Margins, and What Hoteliers Miss About AI

Europe & Middle East Hotel Pipeline: Surprising Trends You Need to Know

How the Bowman Post Foundation Turns Empty Rooms Into Opportunity

993: How Luxury Hotels Win: Cesar Wurm on Reinvention, Experience, and the Power of Connection

FNA 194: Trippi-ing Over Ourselves

992: The Fastest Fix for Hotel Leadership Shortages

The Smart Way to Drive Hotel Profit in Tough Markets

991: Training the Waldorf Way: The Training Behind the Waldorf-Astoria Reopen

Inside the NYU Hotel Tech Report: Best-in-Class vs. All-in-One — What Hoteliers Really Think

990: Behind the Scenes: MGM Resorts and the Precision of F1 Las Vegas

989: Lantern Columbia - How Raines Company Is Redefining Adaptive Reuse and Inclusion

CoralTree Hospitality on Luxury, Humanity, and the Power of Personal Connection

Asia-Pacific Hotel Boom: What's Driving the World's Largest Pipeline

ARK Hospitality on Growth Without Losing Culture

Sage Hospitality's Tech Strategy: Experience, Bandwidth, and the Future of Luxury

India's Hotel Boom: What Western Brands Are Betting on Next

Mocktails, Margins & Menu Magic: The Magical F&B Profit Formula

988: WaterWalk's Big Move: Hybrid Living Meets Wyndham Power

How BWH Hotels Is Reimagining Hotel Tech & Taking On the AI Booking Shift

987: Inside Hilton Anaheim: How GM Sergio Keeps the Magic Alive Every Day

The Great Hospitality Squeeze: Mark Carrier on Surviving Margin Pressure & Finding Real Opportunity

Latin America's Luxury Hotel Boom: Lodging Econometrics' Ford Breaks Pipeline Down

BONUS! How innovation is redefining the guest experience

How Hotels Are Saving Big and Solving Labor Challenges

How Wyndham Is Using AI and Innovation to Drive Real Guest and Owner Value

986: AI, Empathy, and the Future of Guest Experience

Turning Hotel Staff Into Superhumans

985: How MGM Resorts Manages Billions in Global Investments

Plateau of Uncertainty — What's Really Happening in Hotel Construction?

984: Recruitment, Respect, and the Realities of Hospitality Culinary Hiring

Finding the Hospitality Sweet Spot: Data, Drive, and Doing the Right Thing

FNA 192: Daly Sightings: Rare, Elusive, and Hilarious?

Hilton Launches Outset Collection: Giving Indie Hotels with Soul a Global Stage

Starting Anew in Hospitality: How Greg Presley is Building Company on Faith, Service, and Experience

983: Mitch Patel on Building a Stronger Hospitality Culture and Smarter Hotel Growth

FNA 191: Zack Gharib - President of Red Roof

Living, Not Just Lodging — Inside StayAPT Suites with Jennifer Kearney

How Foodbuy Helps Hoteliers Do More With Less

Bonus: How to Empower Hotel Staff with Tech & Training | Axonify Roundtable

Opportunity in Uncertainty — West Coast & Canadian Hospitality Outlook

983: When Music Leads, Hospitality Follows — Inside UMusic Hotels with Oscar Serrano

Staypineapple's Dina Bolen: How to Stay Profitable and Have Fun Doing It

982: From F1 to MLB: How MGM Resorts Shapes the Sports Capital of the World

Why Management Companies Matter in Hotel Deals | Mark Crisci – Azul Hospitality