All Episodes
Remarkable Results Radio Podcast — 448 episodes
How to Sell Your Auto Repair Shop for Maximum Value [THA 491]
From Data to Loyalty: How AI and Hospitality Are Redefining Shop Growth [THA 488]
Stop Hiring in Panic Mode: Build a Recruiting Pipeline for Your Shop [RR 1094]
When Personal Stress Walks Into the Shop: How Leaders Protect Performance [THA 487]
From Guesswork to Process: Modern Diagnostic Strategies for Auto Repair Shops [RR 1093]
Failing at Retirement: Building Eight Shops in Eight Years [THA 486]
The AI-Driven Auto Repair Leader: Using Technology as Your Strategic Thought Partner [RR 1092]
The Rise of the Specialist: Redefining Automotive Professionalism [THA 485]
Turn Your Parts Spend Into Team Rewards with the NAPA Team Tool Rebate [THA 483]
Detective Mind Mapping: A Forensic Approach to Automotive Diagnostics [RR 1089]
The Dealer Alternative Advantage in Today’s Auto Repair Industry [THA 482]
Build Customer Loyalty: Branding, Event Planning, and Community [RR 1088]
Meet Paige: The Auto Repair Industry’s First 24/7 AI Recruiter [THA 481]
Your Shop Might Need Marriage Counseling: Fixing Communication in Auto Repair [RR 1087]
How to Get Unstuck When Your Auto Repair Business Stops Growing [THA 480]
The “Monster” in Your Head Is Costing Your Shop Money [RR 1086]
Batman Needs a Robin: Meet Your Shop’s New Sidekick Ninja App [THA 479]
Stop Leaving Money on the Table: How to Master Your Shop Management System [RR 1085]
Smart Glasses in the Shop: Inside NAPA Autotech’s XcceleratoR Training [THA 478]
Is Your Shop the Problem? Hard Truths from the Voice of the Technician Survey Results [RR 1084]
General Service Technician Academy: Building Educational Foundation For Tomorrow’s Careers [THA 477]
Own the Technician Shortage: How One Shop Owner is Transforming Industry Recruitment [RR 1083]
The Affordability Myth in Auto Repair: Rethinking How Service Advisors Present Repairs [THA 476]
Stop Winging Human Resources in Your Auto Repair Shop [RR 1082]
The 250K Mile Maintenance Mindset: Mastering the Art of Vehicle Delivery [THA 475]
Why Employee Reviews Are Broken and What to Do Instead [RR 1081]
Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474]
The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080]
The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]
Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]
Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]
Executing a 25 Year Plan: Retired at 47 [RR 1078]
The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]
Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]
The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]
Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]
Streamlining the Mundane: How Automation Buys Back Time [THA 469]
The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]
Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]
Do You Own a Business or a Job? [RR 1074]
Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]
The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]
The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]
Profitable vs. Valuable: The Hard Truth About Selling Your Shop [RR 1072]
Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]
When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]
The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]
The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]
The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]
The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]
Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]
The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]
Building a Foundation to Prevent Employee Turnover [THA 461]
People Love to Buy, They Don’t Like to Be Sold [RR 1067]
Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460]
Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]
Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]
Helping People Do Life in Auto Repair [RR 1065]
The Everyday Educator: How Leaders Reinforce Learning [THA 458]
Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]
Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]
Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]
Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]
A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]
From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]
Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]
Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]
Building an Essential Skilled Automotive Career [RR 1060]
The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]
AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]
The Silent Profit Killer: Inconsistent Processes [THA 452]
2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]
Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]
Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]
Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]
Success vs Time and Relativity [E201] - Diagnosing the Aftermarket A to Z
Scaling Your Marketing As You Scale Your Shop [E169] - The Auto Repair Marketing Podcast
A Phone Call Is Worth a Thousand Emails [RR 1056]
Coaching Is Hard (for the Client) [E224] - Chris Cotton Weekly Blitz
Developing Diagnostic Skills with Matt Fanslow and Shaun O'Neill [E059] - Speak Up! Effective Communication
The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]
Celebrating 200 Episodes: Insights and Future Paths [E200] - Diagnosing the Aftermarket A to Z
Preparing for October's Marketing [E168] - The Auto Repair Marketing Podcast
Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]
Continuous Improvement: Build a Shop That Never Stops Getting Better [E223] - Chris Cotton Weekly Blitz
Engaging Our Clients in Need With Helen Fradette [E058] - Speak Up! Effective Communication
Ring to Revenue: The Power of the First Hello [THA 448]
Understanding Psychosis: Symptoms, Support and Stigma [E199] - Diagnosing the Aftermarket A to Z
SMP vs Fractional CMO vs Coach - What Does Each Do? [E167] - The Auto Repair Marketing Podcast
The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]
Marketing & Customer Retention: Keep 'Em Coming Back [E222] - Chris Cotton Weekly Blitz
The Reservationist Role in Retention [E057] - Speak Up! Effective Communication
The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]
Are You Listening to Tom Brady? [E198] - Diagnosing the Aftermarket A to Z
The ROI of Kindness: How Giving Creates Growth in Your Business [E166] - The Auto Repair Marketing Podcast
From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]
Inventory & Parts Management: Control the Chaos, Protect the Profit [E221] - Chris Cotton Weekly Blitz
Behind the Mic with Tracy Capriotto [E056] - Speak Up! Effective Communication
Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]
Paper Tigers [E197] - Diagnosing the Aftermarket A to Z
Mental Fitness in Shop Crisis with Leisa Ann and Rachel Spencer [E165] - The Auto Repair Marketing Podcast
Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]
The Wire, The Visits, and The Elite [E220] - Chris Cotton Weekly Blitz
By Design: Shutting Down a Stream - Starting New Ones [E55] - Speak Up! Effective Communication
People 101: Why Soft Skills Drive Hard Results [THA 445]
No One's Anger Starts at 100 [E196] - Diagnosing the Aftermarket A to Z
Car Giveaways and Community Involvement with Chris Luoma [E164] - The Auto Repair Marketing Podcast
Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]
Safety & Shop Environment: Protecting Your People and Your Profits [E219] - Chris Cotton Weekly Blitz
Believe Your Customers: The Pontiac Parable [E054] - Speak Up! Effective Communication
The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]
Diagnosing Legends: The Impact of Ozzy Osbourne and Hulk Hogan [E195] - Diagnosing the Aftermarket A to Z
Preparing for September’s Marketing [E163] - The Auto Repair Marketing Podcast
Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]
Diagnostics 101: Stop Guessing, Start Solving [E218] - Chris Cotton Weekly Blitz
Adaptive Communication with Rhonda Lea [E053] - Speak Up! Effective Communication
Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]
What We Can Learn From Jurassic Park [E194] - Diagnosing the Aftermarket A to Z
Write a Children's Book with Ben Tilson [E162] - The Auto Repair Marketing Podcast
The Power of Accountability: You Can’t Grow Alone! [RR 1049]
Tools of the Trade: What Every Shop Actually Needs [E217] - Chris Cotton Weekly Blitz
A Simple formula for Artful Story Telling [E052] - Speak Up! Effective Communication
Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]
Music, Metal, and Shop Morale [E193] - Diagnosing the Aftermarket A to Z
Building Great Teams with J.R. Portman [E161] - The Auto Repair Marketing Podcast
Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]
Series Episode #4 Why Workflow Matters More Than You Think [E216] - Chris Cotton Weekly Blitz
How we Talk About Money (Discussing Payment Options) [E051] - Speak Up! Effective Communication
Women In NAPA (WIN): Building a Supportive Community [THA 441]
Titan Sub, Challenger, and Data [E192] - Diagnosing the Aftermarket A to Z
Marketing Auto Body Shops with Daniel Burkholder [E160] - The Auto Repair Marketing Podcast
Eating Electric: Fueling Your Body for Longevity [RR 1047]
Talk It Out: Fixing Broken Communication in Your Auto Repair Shop [E215] - Chris Cotton Weekly Blitz
Millennial Stats [E050] - Speak Up! Effective Communication
Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]
Why Do We Really Use EGR? [E191] - Diagnosing the Aftermarket A to Z
There's No Such Thing As A Price Shopper [E159] - The Auto Repair Marketing Podcast
How to Grow Your Shop Without Losing Control [RR 1046]
Know Your Numbers: The KPIs That Make or Break Your Shop [E214] - Chris Cotton Weekly Blitz
Unplug, Immerse, and Reboot: Part 2 [E049] - Speak Up! Effective Communication
Slow Down, Move Over: A Call for Roadside Safety [THA 439]
Beyond the Oil Change: What I Learned at the Quick Lube [E190] - Diagnosing the Aftermarket A to Z
The Roller Coaster That is Google Ads [E158] - The Auto Repair Marketing Podcast
Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045]
Series Episode 1 Back to Basics: To Be Better, Communicate Better & 30 Terms You Need to Know [E213] - Chris Cotton Weekly Blitz
Unplug, Immerse, and Reboot: Part 1 [048] - Speak Up! Effective Communication
Check the Part: Warranty Fraud and Returns [THA 438]
Analysis of the 2025 WrenchWay Technician Survey [E189] - Diagnosing the Aftermarket A to Z
Preparing for August's Marketing [E157] - The Auto Repair Marketing Podcast
It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044]
The Case for Employee Emails [E047] - Speak Up! Effective Communication
The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437]
Creating Superfans with Brittany Hodak [E156] - The Auto Repair Marketing Podcast
Building Businesses and Believing in Better Days [RR 1043]
Pros and Cons of Greeting Clients at the Vehicle [E046] - Speak Up! Effective Communication
Revolutionizing Automotive Training with the NAPA Autotech XcceleratoR [THA 436]
Ubuntu: "I Succeed Because You Succeed." [E188] - Diagnosing the Aftermarket A to Z
Creating Amazing Customer Experiences [E155] - The Auto Repair Marketing Podcast
Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042]
Did You Hear what JD Power's Press Release says about Communication? Reviewing the 2025 ASI [E045] - Speak Up! Effective Communication
How One Toolbox Can Change Everything [THA 435]
Mailbag Episode: Exhaust Gas Analyzers, Testing Catalytic Converters, and Troubleshooting ADAS [E187] - Diagnosing the Aftermarket A to Z
Planning Your Marketing Like a Pro [E154] - The Auto Repair Marketing Podcast
Your Business Playbook: Strategy, Data, and Accountability [RR 1041]
Back to Basics: Episode 0- Why the Best Shops Always Relearn the Fundamentals [E212] - Chris Cotton Weekly Blitz
On Memorial Day with Brandon Crusha USMC (RET) [E44] - Speak Up! Effective Communication
Friends Tribute to Maylan Newton [CC115]
Emerging Technology? It’s Been Parked in Your Bay for Years [THA 434]
Reverse Benchmarking: Learning From What Others Do Poorly [E186] - Diagnosing the Aftermarket A to Z
Preparing for July's Marketing [E153] - The Auto Repair Marketing Podcast
A Tale of Two Cities: From Affluent to Rural, Navigating Different Markets [RR 1040]
Commencement, Can-Do People, and Creating the Future [E211] - Chris Cotton Weekly Blitz
Are You Actively Applying Knowledge Or Passively Consuming Information? [THA 433]
The Hidden Advantages of ADHD [E185] - Diagnosing the Aftermarket A to Z
Marketing To Hire [E152] - The Auto Repair Marketing Podcast
Gamification and Engagement: Innovative Tools to Retain Top Talent [RR 1039]
Being a Barnabas! with Evangela Brumfield [E042] - Speak Up! Effective Communication
Solving the Tool Debt Challenge: NAPA’s Game-Changer Team Tool Rebate [THA 432]
The Shift is Real: Tariffs, E-Fuels, and the Rise of Humanoids [RR 1038]
What's Next? [E210] - Chris Cotton Weekly Blitz
Stop Eating Our Young: The Importance of Mentoring [THA 431]
Jeepers Creepers [E184] - Diagnosing the Aftermarket A to Z
Creating a Shared Vision for Your Organization [E150] - The Auto Repair Marketing Podcast
Struggling to Hire? Imagine Recruiting in the Last Frontier! [RR 1037]
"Desmarting" or Device Discipline with Jeremy Glassco [E040] - Speak Up! Effective Communication
The Apprentice Equation: Management, Mentorship, and Motivation [THA 430]
Programming Update [E183] - Diagnosing the Aftermarket A to Z
Preparing for June's Marketing [E149] - The Auto Repair Marketing Podcast
From Brain Fog to Better Sleep: Transforming Health for Business Owners [RR 1036]
Marketing Calendar Mayhem - Don’t Wait for Business to Slow Down! - Chris Cotton Weekly Blitz
Device Discipline: The War Against Notifications [E039] - Speak Up! Effective Communication
Speak, Stretch, Repeat: The Communication Growth Loop [THA 429]
John Thornton Part 2 [E182] - Diagnosing the Aftermarket A to Z
A Genius Move - Playing Games With Your Community [E148] - The Auto Repair Marketing Podcast
Beyond Kumbaya: 3 Steps to Real Employee Buy-In [RR 1035]
Are You Ready to Sell Your Auto Repair Shop? with Jim Parker from The Auto Repair Boss [E208] - Chris Cotton Weekly Blitz
Proving Everyone Wrong - Drew Van Der Weide Speaks Up! [E038] - Speak Up! Effective Communication
Labscope Essentials: From Ball Joints to Diagnostics [THA 428]
John Thornton Part 1 [E181] - Diagnosing the Aftermarket A to Z
We're Gonna Beat This Horse To Death [E147] - The Auto Repair Marketing Podcast
Life Lessons From a Leader: Margaret Palango’s Battle and Blessings [RR 1034]
The Monopoly Mindset: How to Think Big and Expand Your Auto Repair Business [E207] - Chris Cotton Weekly Blitz
Family Dynamics in the Auto Industry with Maryann Croce [037] - Speak Up! Effective Communication
Movies, Motors, and Mayhem: Vision Hi-Tech Training & Expo 2025 [THA 427]
Mailbag Episode: Multimeters, Electrical Diagnostics and Drivability Tricks [E180] - Diagnosing the Aftermarket A to Z
You're Not Spending Enough Money On Marketing [E146] - The Auto Repair Marketing Podcast
From Grandpa’s Invention to Today’s Innovations: A Family Legacy [RR 1033]
Vision Hi-Tech Training & Expo Speech Workshop Takeaways with Chris Cloutier [E036] - Speak Up! Effective Communication
From Ghosting to Growth: Overcoming Hiring Challenges [THA 426]
Leadership Lessons From "The Shot" [E179] - Diagnosing the Aftermarket A to Z
Google's Local Service Ads - Everything You Need To Know [E145] - The Auto Repair Marketing Podcast
Don’t Sell, Connect: The Power of Emotion with Your Clients [RR 1032]
THESE THREE THINGS [E206] - Chris Cotton Weekly Blitz
The Edge of a Generation - with Darren McLea [E035] - Speak Up! Effective Communication
Leadership Transitions and Fresh Perspectives: MACS 2025 [THA 425]
Automotive Diagnostics, Badgers, and ADAS Calibration [E178] - Diagnosing the Aftermarket A to Z
Taking An Active Role In Your Shop's Marketing [E144] - The Auto Repair Marketing Podcast
The Power of Storytelling: Engaging Employees and Clients [RR 1031]
Stop Putting Yourself Last! Ditch the Guilt! [E205] - Chris Cotton Weekly Blitz
Pilot Talk - Communicating with my CFI [E034] - Speak Up! Effective Communication
The Refrigerant Revolution: From 134A to YF and Beyond [THA 424]
We All Want to Be Special [E177] - Diagnosing the Aftermarket A to Z
Preparing for May's Marketing [E143] - The Auto Repair Marketing Podcast
From Employee to Business Owner: Structuring a Win-Win Succession Plan [RR 1030]
State of the Union Address! [E204] - Chris Cotton Weekly Blitz
Show Up and Show Out - Speech Contest Recap [E033] - Speak Up! Effective Communication
Grow Faster, Go Further – The Peer Group Advantage [THA 423]
Pre-VisionKC 2025 Mailbag [E176] - Diagnosing the Aftermarket A to Z
Staying Humble While Promoting Your Community Involvement [E142] - The Auto Repair Marketing Podcast
Artificial Intelligence Marketing: Watering Holes, Personas, and Automotive Branding [RR 1029]
This Sucks! - And It Works! [E032] - Speak Up! Effective Communication
Thermal Management: The Future of Automotive Refrigerants and Technology [THA 422]
Fuel Trims [E175] - Diagnosing the Aftermarket A to Z
Managing Time & Tasks When You're Overwhelmed [E141] - The Auto Repair Marketing Podcast
20 Questions in 30 Minutes with Donny Seyfer: NASTF, Innovation, and Leadership [RR 1028]
Rev Up Your Customer Service: Merging Tech and Personal Touches for Success [E203] - Chris Cotton Weekly Blitz
A.P.A.C. Effective Communication and Problem Solving- Do It! [E031] - Speak Up! Effective Communication
Family Business Succession: A Generational Perspective [THA 421]
A Billion Monkeys vs Goals [E174] - Diagnosing the Aftermarket A to Z
Your Body Is Your Business Card [E140] - The Auto Repair Marketing Podcast
The Unstoppable Framework for Auto Shop Owners Part 5: Build a Resilient Mindset and Plan Ahead [RR 1027]
How Do Your Auto Repair Shop's KIPs Stack Against the Industry[E202] - Chris Cotton Weekly Blitz
Balancing Technology to Better Our People with David Boyd [E030] - Speak Up! Effective Communication
Leak Detection in Automotive Thermal Management Systems [THA 420]
Ford APIM and Jeep WCM Adventure [E173] - Diagnosing the Aftermarket A to Z
Marketing Tools and Tech Ideas for Auto Repair Shops [E139] - The Auto Repair Marketing Podcast
The Power of Enrollment: Building High Performing Teams [RR 1026]
Technicians as Service Advisors [E201] - Chris Cotton Weekly Blitz
Aiming for Supermedium [E029] - Speak Up! Effective Communication
Future Proofing Your Shop: A 2025 Auto Repair Outlook [THA 419]
Top Online Training Resources for Automotive Technicians [E172] - Diagnosing the Aftermarket A to Z
Preparing for April's Marketing [E138] - The Auto Repair Marketing Podcast
Lost Keys, Found Revenue: Capitalize on Key Replacement with AutoProPAD G3 [RR 1025]
Celebrating 200 Episodes: Key Insights for Auto Repair Shop Owners to Thrive and Succeed - Chris Cotton Weekly Blitz
The Steps Before a Low Score [E028] - Speak Up! Effective Communication
Start Simple: A Practical Approach to Implementing Digital Vehicle Inspections (DVI) [THA 418]
Insights Into Tragedy: Addressing Intimate Partner Homicide [E171] - Diagnosing the Aftermarket A to Z
Making Great First Impressions [E137] - The Auto Repair Marketing Podcast
Are You Micromanaging Your Team to Disengagement? [RR 1024]
What Are Men Thinking? The Hidden Burdens We Carry [E199] - Chris Cotton Weekly Blitz
Networking at Conference with Confidence [E027] - Speak Up! Effective Communication
Artificial Intelligence: Friend or Foe? A Shop Owner’s Guide [THA 417]
Real Mechanic Reacts: Google's Top Auto Repair Questions [E170] - Diagnosing the Aftermarket A to Z
Preparing for March's Marketing [E136] - The Auto Repair Marketing Podcast
Fuel Efficiency Through Electrification with Nissens [RR 1023]
Are You Prepared for the Unexpected Loss of a Loved One? [E198] - Chris Cotton Weekly Blitz
Ask the Host! Evan asks - Craig Answers [E026] - Speak Up! Effective Communication
Selling Your Auto Repair Business [THA 416]
Entertaining My Granddaughter: Learning From Her Movies [E169] - Diagnosing the Aftermarket A to Z
Podcast Hosts Don't Have It All Figured Out [E135] - The Auto Repair Marketing Podcast
Managing An Independent Shop: A Dealership Veteran’s Perspective [RR 1022]
K.I.S.S. - Keep It Simple [E025] - Speak Up! Effective Communication
Marketing VS Branding: Explained [THA 415]
Negative Gatekeeping [E168] - Diagnosing the Aftermarket A to Z
The Art Of Slowing Down [E134] - The Auto Repair Marketing Podcast
Inside Joe’s Garage AAPEX 2024: Bosch Booth [RR 1021]
Unmatched Intentionality - The Lost Art of Letter Writing [E024] - Speak Up! Effective Communication
License to Skill: Automotive Training and Networking at Vision 2025 [THA 414]
Auto Repair Tech Talk with Brin Kline [E167] - Diagnosing the Aftermarket A to Z
What Do You Look Like When You're Not There? [E133] - The Auto Repair Marketing Podcast
Unstoppable Framework for Auto Shop Owners Part 4: Stay Customer Focused and Flexible [RR 1020]
Chris' Favorite Things! [E197] - Chris Cotton Weekly Blitz
Communicating On Growth with Darrin Mallett [E023] - Speak Up! Effective Communication
Should I Hire A Shop Manager? [THA 413]
ASE Test Prep Explained [RR 1019]
Storytime and Modern Validation [E166] - Diagnosing the Aftermarket A to Z
Stolen Leadership And Allowing Your Team To Make Mistakes [E132] - The Auto Repair Marketing Podcast
The Legacy of Standard Motor Products: A Journey Through Automotive Innovation [RR 1018]
How to Increase Customer Trust and Sales with Effective Financing Solutions [E196] - Chris Cotton Weekly Blitz
The Repair Shop Role Focused on Communication - The Reservationist [E022] - Speak Up! Effective Communication
Transforming Your Repair Shop to Professional Auto Service Center [THA 412]
How Manufacturers Are Supporting Auto Repair Professionals [RR 1017]
The Job Shadow and the Education Mountain [E165] - Diagnosing the Aftermarket A to Z
Branding Your Shop As A Concierge Auto Repair Shop [E131] - The Auto Repair Marketing Podcast
Creating a Working Relationship: Balancing Professionalism and Personal Bonds [RR 1016]
Unlocking the Secrets to Parts Cost Management: Boost Your Shop’s Bottom Line! [E195] - Chris Cotton Weekly Blitz
Imposter Syndrome [E021] - Speak Up! Effective Communication
Will Automotive Certifications Reshape Insurance Policies? [THA 411]
Improve Call Handling Skills: The Power of AI and Continuous Learning [RR 1015]
King Theoden and Being a Leader [E164] - Diagnosing the Aftermarket A to Z
Beyond CRM: Using AppFueled to Redefine Customer Loyalty in Auto Repair [E130] - The Auto Repair Marketing Podcast
The Cost Of "Needing" To Be Right: Finding Balance in Business and Life [RR 1014]
Transitioning from Technician to Shop Owner: Are You Prepared for the Change? [E194] - Chris Cotton Weekly Blitz
Litany Against The Fear of Public Speaking [E020] - Speak Up! Effective Communication
Are You Hiring or Just Filling a Position? The Truth About Automotive Recruitment [THA 410]
Empowering Continuing Education: The Launch of MEMA’s Training Hub [RR 1013]
What Lies Beneath [E163] - Diagnosing the Aftermarket A to Z
Preparing for February's Marketing [E129] - The Auto Repair Marketing Podcast
Unstoppable Framework for Auto Shop Owners Part 3: Optimize Processes and Empower Your Team [RR 1012]
What It Means to Be the Best Shop in Town [E193] - Chris Cotton Weekly Blitz
Reframing [E019] - Speak Up! Effective Communication
Why Your Customers Might Be Lying (and How Neuromarketing Can Help!) [THA 409]
Education and Training: Staying Ahead of the Curve [RR 1011]
A Probing Question [E162] - Diagnosing the Aftermarket A to Z
The Great SMP Website Debacle [E128] - The Auto Repair Marketing Podcast
Modern Customer Engagement In Auto Service [RR 1010]
Are You Your Own Biggest Obstacle to Succeeding in the Auto Repair Business? [E192] - Chris Cotton Weekly Blitz
The Stories That Shape Us: With Kent Bullard [E018] - Speak Up! Effective Communication
The Real Horsepower Behind Automotive Influencers [THA 408]
Embracing Modern Equipment and Education [RR 1009]
Branding... like Yellowstone [E161] - Diagnosing the Aftermarket A to Z
When Do You Take Time to Think? [E127] - The Auto Repair Marketing Podcast
The Triple Threat: Mastering Three Labor Rates [RR 1008]
“Finish Line Focus: Top Tactics for Wrapping Up 2024 and Charging into 2025” [E191] - Chris Cotton Weekly Blitz
Orienting Towards Improved Client Relating Capability [E017] - Speak Up! Effective Communication
Embracing Regret: Learn and Grow From Past Mistakes [THA 407]
Turning Data Overload Into Actionable Insights [RR 1007]
Embrace Peer Reviews: Upgrade Your Business [RR 979]
Poker Theory And Automotive Diagnostics With Rich Falco [E160] - Diagnosing the Aftermarket A to Z
Preparing for January's Marketing [E126] - The Auto Repair Marketing Podcast
How Did A Mother-Daughter Duo Overcome Staffing Struggles? [RR 1006]
Ghosting: The Silent Killer of Auto Repair Hiring Success [E190] - Chris Cotton Weekly Blitz
Artificial Intelligence: We Have Some Concern! With Dan Vance [E016] - Speak Up! Effective Communication
Strategies for Streamlining Workflow [THA 406]
From Military Discipline to Automotive Leadership [RR 1005]
The Power of Curiosity [E159] - Diagnosing the Aftermarket A to Z
It's OK to Dream Big (Stop Playing Small) [E125] - The Auto Repair Marketing Podcast
Unstoppable Framework for Auto Shop Owners Part 2: Mastering Your Finances [RRR 1004]
How Will the 2024 Presidential Election Impact Auto Repair Shop Owners? [E189] - Chris Cotton Weekly Blitz
Speaking of Halloween - Fun with Story Telling [E015] - Speak Up! Effective Communication
To Your Health [THA 405]
Rising Car Theft and Licensing Challenges [RR 1003]
Great Expectations with Margaret Light [E158] - Diagnosing the Aftermarket A to Z
BNI and Auto Repair Go Hand in Hand with Steve Hand [E124] - The Auto Repair Marketing Podcast
Shift Happens: Pro Tips on CVT Maintenance and More! [RR 1002]
You Can't Miss What You Haven't Experienced: The Secret to Crushing Your Competition in Auto Repair [E188] - Chris Cotton Weekly Blitz
What Your Opt-Outs are Really Telling You [E014] - Speak Up! Effective Communication
From Daily Training to Daily Wins: Motivating Your Team [THA 404]
Planting a Copper Beech Tree: Preparing for the Next 150 Years [RR 1001]
Geeking Out With The Motor Oil Geek [E157] - Diagnosing the Aftermarket A to Z
Never, Ever Let Your Domain Name Expire [E123] - The Auto Repair Marketing Podcast
The Top 12 Success Strategies From Professional Auto Service CEOs [RR 1000]
Project Alpha: The Acquisition of a Hidden Gem [E187] - Chris Cotton Weekly Blitz
Tough Talk: Tips for Calmly Tackling Controversial Topics with Evan Wisner [E013] - Speak Up! Effective Communication
The Invisible Paycheck: Retention Strategies Beyond Pay [THA 403]
Ego Death and Leadership: Redefining Success [RR 999]
Integrity, Bias, and The Cobra Effect [E156] - Diagnosing the Aftermarket A to Z
How To Rank Auto Repair Keywords In Large Cities [E122] - The Auto Repair Marketing Podcast
A Hands on Adventure: Uncovering An EV Battery! [RR 998]
Coached People always Outperform Uncoached People. That’s a fact [E186] - Chris Cotton Weekly Blitz
Effective Communication in Your Weekly Huddle with Josh Parnell [E012] - Speak Up! Effective Communication
Shop Owners to the Rescue: Friends First, Competitors Second [THA 402]
Unstoppable Framework for Auto Shop Owners Part 1: Core Values and Vision [RR 997]
Relatively Speaking about Relative Compression [E155] - Diagnosing the Aftermarket A to Z
How To Make Your Brand Stand Out [E121] - The Auto Repair Marketing Podcast
Transitioning A Family Business To A Third Generation Leader [RR 996]
Stop With The Mom & Pop! [E185] - Chris Cotton Weekly Blitz
Eliminating Filler Words [E011] - Speak Up! Effective Communication
Mastering Gross Profit: Real World Stories from Shop Owners [THA 401]
Global Perspective: Shop Owners Trip to China [RR 995]
Do You Want a Better Relationship with Clients & Employees? Go to Marriage Counselling! [E154] - Diagnosing the Aftermarket A to Z
How To Work With A Marketing Partner [E120] - The Auto Repair Marketing Podcast
Securing the Future: Insights from NASTF [RR 994]
Hawthorne Experiment [E184] - Chris Cotton Weekly Blitz
Shut Up! [E010] - Speak Up! Effective Communication
All Shop Owners Know Something That Other Owners Don’t Know! [RR 993]
Leadership Deep Dive: Styles, Blind Spots, and Solutions [THA 400]
Rapid Fire Questions with Tracy Capriotto [E153] - Diagnosing the Aftermarket A to Z
In 2024 You Cannot Create Original Content [E119] - The Auto Repair Marketing Podcast
Bruised, But Battle Hardened Business [RR 992]
Coaching is Teaching [E183] - Chris Cotton Weekly Blitz
Communicating in Crisis - Part Deux [E009] - Speak Up! Effective Communication
Do You Have A No Culture, Culture In Your Business? [THA 399]
The Greatest Shift in Automotive Careers: Embracing Education and Technology [RR 991]
Diagnosing Truths About Tire Repair: Matt Fanslow Reacts to Consumer Video[E152] - Diagnosing the Aftermarket A to Z
Doing Video Every Day For A Month [E118] - The Auto Repair Marketing Podcast
Sales Strategies for Service Advisors and Client Service Reps [CC 114]
The Ultimate Guide to Conference Travel: Essential Tips and Tricks [RR 990]
Are You to Focused at What's Ahead That You Forget Your Past? [E182] - Chris Cotton Weekly Blitz
The Cemetery Incident: Reflecting on Crisis Communication and Compassion [E008] - Speak Up! Effective Communication
Human Connections: Mastering Soft Skills in the Modern Workplace [THA 398]
The Race to Electric: How Chinese Manufacturers are Changing the Game for Legacy Automakers [RR 989]
Auto Repair Profession and the WNBA vs Caitlin Clark [E151] - Diagnosing the Aftermarket A to Z
Back-to-School Marketing: Strategies for Auto Repair Shops to Engage and Give Back [E117] - The Auto Repair Marketing Podcast
From Partnership Struggles to Solopreneur Success [RR 988]
Do You Rise to the Occasion or Wither Under the Weight of Adversity? [E181] - Chris Cotton Weekly Blitz
The Price of Assumptions: Cecil Bullard's Eye-Opening Lesson on Family [E007] - Speak Up! Effective Communication
What’s The Worst Piece of Advice You’ve Ever Been Given in Business? [THA 397]
Revving Up Automotive Education: Bridging the Gap Between Training and Real-World Skills [RR 987]
What Jorge Menchu Taught Me About Diagnostics [E150] - Diagnosing the Aftermarket A to Z
Communicate Like a Pro: Tips and Mistakes with Craig O'Neill [E116] - The Auto Repair Marketing Podcast
If You Had 364 Days Left to Live: What Would You Do Differently? [RR 986]
Why Did the Auto Shop Owner Cross the Road? To Get to Profit First! [E180] - Chris Cotton Weekly Blitz
Communicating With Questions: Jeremy and the Jungle [E006] - Speak Up! Effective Communication
The Most Overlooked ‘Power’ Tool: Unlocking Your SMS [THA 396]
Essential Skill Trades Revolution: Beyond the Degree [RR 985]
Mailbag: Should I Put In A Two Weeks Notice? [E149] - Diagnosing the Aftermarket A to Z
Manage Your Stress & Drive Success with Jeff Salzenstein [E115] - The Auto Repair Marketing Podcast
Making Safety A Priority: Safety Inspection Walkthrough [RR 984]
Changing Pastures: Practical Tips for Auto Repair Pros Seeking Growth and Fulfillment [E179] - Chris Cotton Weekly Blitz
Discussing D-Day + 80 Years [E005] - Speak Up! Effective Communication
Creating a Culture of Accountability for Internal Succession [RR 983]
A Gift, Not A Punishment: Service Advisor Coaching [THA 395]
Old Yeller and the Aging Mechanical Specialist [E148] - Diagnosing the Aftermarket A to Z
Tapping Into Local Organizations For Business Help [E114] - The Auto Repair Marketing Podcast
From Websites to Texts: How to Meet Modern Consumer Expectations [RR 982]
How Can Absentee Owners Transform Struggling Auto Repair Shops into Success Stories? [E178] - Chris Cotton Weekly Blitz
Friction is a part of Feedback with Chris Cloutier [E004] - Speak Up! Effective Communication
‘Crystal Clear’ Communication [FTR 099]
Automotive Trends: Let Go of Outdated Practices and Embrace Innovation [THA 394]
Don’t Sweat It: Keep Cool with A/C Equipment Troubleshooting [RR 981]
Sweat Equity with Bryan Pollock [E147] - Diagnosing the Aftermarket A to Z
Marketing Lingo & Misconceptions [E113] - The Auto Repair Marketing Podcast
Is the Automotive Industry Ready for a Language Revolution? [RR 980]
Navigate and Elevate Your Auto Repair Shop! [E177] - Chris Cotton Weekly Blitz
Smart Advice to New Shop Owners [THA 393]
Social Constructs...Game Theory...and Auto Repair [E146]
A Marketer's Take on "Just Say Yes" [E112]
Powering Up: Tracy Capriotto Explores EV Safety [RR 978]
Empower Your Employees: Implementing the 131 Rule for Better Problem Solving in Auto Repair Shops [E176]
The Talent Pipeline: How to Find and Retain Top Technicians [THA 392]
From Diesel to Dollars: Building a Better Shop [RR 977]
Brake Jobs For A Cause: Join the Movement to Fight Breast Cancer [THA 391]
Matt Fanslow's Top Labscopes [E145]
What is YOUR Responsibility When Working With Professional Marketers? [E111]
How To Tap Into Government Workforce Development Funds [RR 976]
Are You Just a pumpkin patch, Or Are You THE PUMPKIN PATCH! [E175]
Where Are We Communicating From? [E003]
Diagnosing Communication Problems A to Z [E002]
The Communications Journey Starts with Listening [E001]
Beyond Band-Aids: Fix Your Leaking Bucket [RR 975]
Actionable Tips for Enhancing Self-Awareness [THA 390]
Just Fly the Darn Aircraft - Period! [E144]
Sometimes You Just Have To Go To War [E110]
The Power of Service Proposals [RR 974]
Disruptive Insights from Other Industries for Auto Repair Shop Owners [E174]
Level Up Your Automotive Training with Gamification [RR 973]
Profit First Update: Cash Management Revolution [THA 389]