All Episodes - Secrets of Staffing Success
The podcast created exclusively for the staffing and recruiting industry. On InSights, we share tips and best practices from the social media insiders at Haley Marketing Group. InSights will provide you with the tools you need to master your social recruiting, digital marketing, recruitment marketing and employer branding.
View Podcast Details40 Episodes
[Stage] The AI Divide: Why Some Staffing Firms Are Pulling Ahead (with Nicole Krensky)
In this episode of Take the Stage, Brad Bialy sits down with Nicole Krensky to break down how AI is separating the leaders from the laggards in staffing and what firms must do now to stay competitive. About the Guest Nicole Krensky is Director of Product Marketing at Bullhorn, where she leads go-to-market strategy for Amplify, Automation, and Search & Match. With nearly a decade in tech marketing and deep exposure to AI adoption across staffing firms, Nicole works directly with companies navigating the shift toward AI-powered recruiting. Key Takeaways AI adoption is no longer optional—it...
[InSights] I Asked ChatGPT Hard Questions About Staffing. Here’s What It Said…
In this episode of Take the Stage InSights, Brad Bialy sits down to interview ChatGPT (yes...the AI-powered LLM) to unpack the real state of staffing, the rise of AI, and what firms must do now to stay relevant in a rapidly shifting talent market. About the Guest For sake of this conversation, ChatGPT was primed to be an AI strategist and staffing industry analyst specializing in the intersection of talent markets, technology, and future disruption. With a data-driven lens and objective insights, ChatGPT explores how automation, workforce trends, and evolving recruiter roles are reshaping the future of staffing. Key Takeaways Transactional recruiting is dying; consultative partnership is winning. AI will eliminate tasks, not the need for trust. Specialization builds authority; dilution breeds confusion. Data is no longer optional—it’s your competitive edge. Speed matters, but humanity closes the deal. Timestamps [00:01] – Resetting the staffing narrative [01:52] – The uncomfortable truth about talent shortages [03:34] – Why recruiters must become career architects [06:32] – Specialize or slowly disappear [07:49] – Selling roles vs. solving business problems [08:22] – Designing candidate experience that actually wins [12:02] – When AI becomes a gatekeeper (and how to stop it) [14:26] – The legacy mindset killing growth [17:43] – The questions that elevate you to strategic partner [21:53] – What AI will automate first — and fast [25:48] – Fewer recruiters. Bigger results. Here’s why. [29:35] – The AI blind spot redefining success About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 200,000 downloads. Sponsors InSights is presented by Haley Marketing. For a limited time, we're offer 50% off of a brand new staffing website. Just message Brad Bialy on LinkedIn and mention the Crazy Website Promo. Book a 30-minute business and marketing consultation with host, Brad Bialy: https://bit.ly/Bialy30 This episode is brought to you by FoxHire. If you’re looking for an Employer of Record partner that helps recruiters confidently grow contract placements and build recurring revenue without taking on extra risk, FoxHire is perfect for you. Learn more at FoxHire.com/Haley
[Stage] 300 Applications. 0 Interviews. A CHROs TRUE Story
In this episode of Take the Stage, Brad Bialy sits down with Paul Petersen to unpack why the candidate black hole still exists in recruiting and how human-centered, tech-enabled recruiting can finally fix it. About the Guest Paul Petersen is a fractional CHRO and executive workforce strategist with more than 30 years of experience helping organizations modernize talent acquisition, HR technology, and workforce strategy across global enterprises. He’s known for blending deep HR tech expertise with a relentless focus on the human experience for both talent and hiring managers. Key Takeaways Speed without intention creates invisible talent. Screening out is easier than building trust—but far less effective. Communication is the real differentiator in modern recruiting. Technology should amplify recruiters, not replace them. Great recruiters act like agents, not gatekeepers. Timestamps [00:23] – Why the candidate black hole still exists [02:54] – Screening out versus screening in explained [05:16] – When “speed to hire” becomes the wrong metric [06:48] – The two personas that actually matter [08:35] – Can AI really fix the candidate experience? [10:33] – The Domino’s pizza tracker analogy for recruiting [14:02] – Why talent pools are massively underutilized [16:26] – Predicting talent needs before jobs open [20:53] – Paul’s 300-application job search story [25:11] – Why recruiters should think like sports agents [30:37] – The hiring manager’s missing voice in HR tech [35:27] – Integrity as a long-term recruiting advantage About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 200,000 downloads. Sponsors and Offers Heard Take the Stage is presented by Haley Marketing. For a limited time, we're offering 50% off a brand new staffing website. Just message Brad Bialy on LinkedIn and mention the Crazy Website Promo. Book a 30-minute business and marketing consultation with host Brad Bialy: https://bit.ly/Bialy30 Benefits in a Card helps staffing firms offer meaningful benefits to their entire workforce through flexible, unbundled plans designed for high-turnover environments—making it easier to control costs, improve retention, and stay competitive. https://www.BenefitsInACard.com TRICOM partners with staffing firms as an asset-based lender and full-service back-office provider, helping owners scale confidently by reducing risk and easing the operational strain of payroll, cash flow, and administration. https://www.tricom.com
[InSights] Staffing Firms Don't Need Marketing...They Need a Growth Engine
In this episode of InSights, presented by Haley Marketing, Brad Bialy sits down with David Searns, Co-CEO of Haley Marketing, to unpack why staffing firms must build a true growth engine—one that aligns marketing, sales, and buyer enablement to win in a more skeptical, competitive market. About the Guest David Searns is the Co-CEO of Haley Marketing and one of the most experienced voices in staffing industry marketing. With more than 25 years helping firms clarify differentiation and drive demand, David brings a deep, practical understanding of what actually fuels sustainable growth. Key Takeaways Marketing is a sales advantage, not a creative expense. Buyers decide long before sales ever gets the call. Differentiation starts with customer problems, not company features. Nurturing beats chasing when markets tighten. If you don’t define your aisle, you compete on price. Timestamps [02:20] Why staffing penetration is collapsing [04:55] Buyers are skeptical, busy, and informed [06:45] The danger of selling without buyer enablement [09:20] The six-layer growth engine framework [13:15] Why most differentiators don’t actually differentiate [17:10] Escaping the “staffing aisle” trap [19:00] How owners should pressure-test their messaging [23:40] Making sales drop-bys actually work [27:25] Why nurturing is the most ignored lever [31:30] Buyer enablement without giving away secrets [34:20] Why fewer employers are using temps [35:50] Learning how to learn in a changing market About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 200,000 downloads. Sponsors InSights is presented by Haley Marketing. For a limited time, we’re offering 50% off a brand new staffing website. Just message Brad Bialy on LinkedIn and mention the Crazy Website Promo. Book a 30-minute business and marketing consultation with host, Brad Bialy: https://bit.ly/Bialy30 This episode is brought to you by FoxHire. If you’re looking for an Employer of Record partner that helps recruiters confidently grow contract placements and build recurring revenue without taking on extra risk, FoxHire is perfect for you. Learn more at https://www.FoxHire.com/Haley
[Stage] An Economist's Forecast of the 2026 Labor Market (with Noah Yosif)
In this episode of Take the Stage, presented by Haley Marketing, Brad Bialy sits down with Noah Yosif to break down what staffing leaders must understand about today’s labor market and how economic uncertainty, AI, immigration, and policy shifts are reshaping opportunity for firms willing to adapt. About the Guest Noah Yosif is Chief Economist and Head of Research at the American Staffing Association, where he leads economic and policy research supporting staffing firms nationwide. A frequent voice in major financial media, Noah helps the industry translate complex economic signals into practical insight. Key Takeaways The labor market rewards preparation, not prediction. Uncertainty exposes who truly understands their niche. Staffing’s real superpower is insight, not inventory. AI changes tasks faster than it changes demand. Waiting for recovery is not a growth strategy. Timestamps [00:59] – Why orders are harder to win today [03:35] – When staffing demand still exists [06:15] – Blue-collar work’s unexpected comeback [08:56] – Staffing’s real competitive advantage [11:38] – Immigration’s hidden labor impact [13:36] – Do we have enough workers long-term? [16:29] – The four forces shaping hiring decisions [18:25] – What lower rates mean for staffing [19:24] – Why “wait and see” is a mistake [22:33] – New revenue models changing staffing [25:54] – The smartest 2026 focus for owners [30:32] – Early signs of a staffing recovery About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 200,000 downloads. Sponsors Take the Stage is presented by Haley Marketing. The old way of selling staffing is dead. Let’s fix it – with smarter strategies and HUGE DISCOUNTS on modern lead gen tools: https://bit.ly/Bialy20 Book a 30-minute business and marketing consultation with host, Brad Bialy: https://bit.ly/Bialy30
[InSights] Why Selling Staffing Is Harder Than Ever—and What Actually Works Now
In this episode of InSights, presented by Haley Marketing, Brad Bialy sits down with Brad Smith to unpack why selling staffing services is harder than ever—and how tightly integrated sales, marketing, and AI-driven buyer enablement are becoming the real competitive advantage heading into 2026. About the Guest Brad Smith is Chief Strategy Officer at Haley Marketing, bringing more than 20 years of experience helping staffing firms turn digital marketing, technology, and strategy into predictable growth. A Certified Inbound Marketing professional, Brad is a frequent industry speaker and contributor to leading staffing publications. Key Takeaways Selling got harder—but avoidance won’t fix it. Activity beats hope when markets tighten. Buyer education now happens before sales conversations. Specialization creates leverage in crowded markets. AI amplifies systems—it doesn’t replace them. Timestamps [01:10] – Why sales feels harder than ever [02:35] – The real reason leaders avoid quotas [04:45] – When inbound stopped being enough [05:10] – The shocking truth about 72 touches [07:00] – Why reps quit before momentum starts [09:15] – Turning marketing into sales leverage [10:45] – How buyers decide before calling you [12:40] – What buyer enablement actually includes [15:10] – A $1.1M lesson in control and scale [18:05] – Why marketing can’t fix broken sales [21:00] – Focus beats doing everything for everyone [26:20] – How AI shifts from advantage to necessity About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 200,000 downloads. Sponsors InSights is presented by Haley Marketing. The old way of selling staffing is dead. Let’s fix it – with smarter strategies and HUGE DISCOUNTS on modern lead gen tools: 👉 https://bit.ly/Bialy20 Book a 30-minute business and marketing consultation with host, Brad Bialy: 👉 https://bit.ly/Bialy30
[Stage] Why High Performers Burn Out (with Ashley Andersen)
In this episode of Take the Stage, Brad Bialy sits down with Ashley Andersen to reframe stress as a signal—not a setback—and explore how leaders can build mental strength, stay grounded in uncertainty, and keep showing up without burning out. About the Guest Ashley Andersen is the Founder & CEO of EzraSage, where she helps high-performing professionals and leadership teams build the mental strength to handle stress and pressure without burning out. With a clinical background in social work and psychology and experience as a certified executive coach and Dare to Lead™ facilitator, Ashley has worked with organizations ranging from family-owned businesses to Fortune 100 companies. Key Takeaways Stress is a signal, not a failure. Awareness comes before intention. Pause creates power. Purpose buffers pressure. Progress requires showing up. Timestamps [00:02] – Redefining stress beyond “good” and “bad” [02:10] – Why the brain defaults to danger mode [06:24] – The caveman brain at work meetings [08:04] – The invisible guest mindset shift [09:32] – Stop taking reactions personally [12:13] – The power of the pause [14:07] – Building accountability into team culture [17:37] – Alignment beats agreement [18:55] – Purpose as a stress buffer [23:18] – Finding purpose through lived experiences [28:09] – Why celebrating wins builds resilience [32:09] – Keep showing up when it’s hard About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 200,000 downloads. Sponsors Take the Stage is presented by Haley Marketing. The old way of selling staffing is dead. Let’s fix it – with smarter strategies and HUGE DISCOUNTS on modern lead gen tools: 👉 https://bit.ly/Bialy20 Book a 30-minute business and marketing consultation with host, Brad Bialy: 👉 https://bit.ly/Bialy30
Best of Take the Stage 2025 | Lessons from the Staffing Industry's Top Consultants
In this highlight reel from 2025, we bring you the BEST moments from the first 11 episodes of Take the Stage. Topics Include: 1. Stress Management 2. How to Stop Chasing Prospects 3. How to Develop a Winning Sales Mindset 4. What High-Performing Sales Teams Do Differently 5. Staffing Industry Trends to Impact 2026 6. Can We Stop the Staffing Industry's Decline? 7. Why Culture is Your Competitive Advantage 8. Cold Calling Tips 9. How to Develop Strategic Partnerships 10. Go-to-Market Strategies for Staffing Firms 11. Proactive Strategies for Staffing Firms Learn from the following industry experts: Cathi WIlliams Rochelle Carrington James Abraham Joey Frampus Barry Asin Mike Cleland Patrick Morin Dan Fisher Kendra Cato Avner Baruch Martin Borosko Michael Napolitano About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 200,000 downloads. Sponsors and Offers Heard InSights is presented by Haley Marketing. The old way of selling staffing is dead. Let’s fix it – with smarter strategies and HUGE DISCOUNTS on modern lead gen tools: https://bit.ly/Bialy20 Book a 30-minute business and marketing consultation with host, Brad Bialy: https://bit.ly/Bialy30
[Stage] The Funding Strategy Every Staffing Owner Needs to Know (with Julie Ann Bittner)
In this episode of Take the Stage, presented by Haley Marketing, Brad Bialy sits down with Julie Ann Bittner to unpack the truth about staffing funding: why it’s not a weakness, how the right partner fuels growth, and what smart owners must understand before cash gets tight. About the Guest Julie Ann Bittner is the President and CEO of TRICOM, a staffing-industry–specific funding and back-office partner with over 36 years of experience. Known for her high energy and deep industry insight, Julie Ann has spent decades helping staffing owners scale responsibly while navigating volatility, growth cycles, and uncertainty. Key Takeaways Funding is a strategic growth tool, not a sign of weakness. The right partner scales with your business—not against it. Waiting until cash is tight limits your best options. Industry-specific expertise beats generalist solutions. Proactive communication prevents reactive decisions. Timestamps [00:15] – Reframing funding as strength, not weakness [01:40] – Why banks struggle with staffing growth cycles [03:15] – Asset-based lending vs. factoring explained [05:16] – Funding realities for staffing startups [06:07] – Questions every owner must ask lenders [07:51] – The risk of client concentration [09:20] – Why waiting too long costs you options [11:14] – The danger of non-industry lenders [13:38] – Where staffing rebounds next year [16:02] – Industries quietly turning the corner [17:12] – AI’s real role in staffing today [23:53] – What true funding partnership looks like About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 200,000 downloads. Sponsors and Offers Heard Take the Stage is presented by Haley Marketing. The old way of selling staffing is dead. Let’s fix it – with smarter strategies and HUGE DISCOUNTS on modern lead gen tools: https://bit.ly/Bialy20 Book a 30-minute business and marketing consultation with host, Brad Bialy: https://bit.ly/Bialy30 This episode is brought to you by MJA & Associates. For over 20 years, they’ve helped staffing firms save money by securing federal and state tax credits like the Work Opportunity Tax Credit (WOTC). With performance-based pricing, you only pay when you save—no setup costs, just real results. Learn more at https://mja-associates.com
Keep Showing Up: Resilience, Growth, and Lessons That Matter for 2026
In this episode of Lunch with Haley, Brad Bialy sits down to reflect on the biggest lessons, mindset shifts, and industry insights he gained from a transformative year in staffing, recruiting, leadership, and personal growth. About the Guest Brad Bialy is a senior marketing strategist at Haley Marketing and the host of both Take the Stage and InSights. With seven years of podcasting and thousands of conversations with staffing leaders, he brings a rare blend of industry expertise, curiosity, and real-world experience. Key Takeaways “The storm isn’t coming — it’s already here.” “Systems create repeatable wins.” “Happiness lives in the process, not the milestone.” “Curiosity builds relationships; pressure breaks them.” “Your service must live up to your story.” Timestamps [00:27] Warming up the room and the question that sparks reflection [02:14] Why 2025 was a “hell of a year” for staffing [05:13] Inside the threats creating a perfect storm for staffing [13:23] Competing with Amazon, DoorDash, and Spotify [18:44] The happiness trap and the marathon moment [24:58] Topical authority and why content density wins [28:41] Systems over goals: the Uber ride epiphany [31:37] Why you’re not reaching prospects nearly enough [36:29] Personalized automation and the GNC postcard lesson [38:31] Stop selling like the ’80s [41:09] Stay curious: winning the relationship, not the deal [55:21] The Gen Z wake-up call and the danger of declining satisfaction About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 200,000 downloads.
[Stage] The Blueprint for Modern Selling (with John Klymshyn)
In this episode of Take the Stage, Brad Bialy sits down with John Klymshyn to explore how sales professionals can reclaim humanity, curiosity, and authentic connection in an AI-driven staffing world. About the Guest John Klymshyn is a renowned speaker, coach, and author who has spent more than 27 years helping staffing organizations unlock creativity, sharpen their message, and elevate leadership through authentic communication. His work blends business practicality with creative play, empowering teams to sell with curiosity and conviction. Amazon Author Page Key Takeaways Authenticity is a competitive advantage. Curiosity moves conversations forward. Precision of language shapes outcomes. Consistency beats urgency. Practice makes prepared. Timestamps [00:34] – Why AI can’t replace human connection [02:14] – The mindset shift sellers must make [04:04] – Bringing your authentic self into sales [07:47] – Asking better questions that invite the next step [09:37] – How to remove “commission breath” [12:36] – Leading with curiosity instead of pressure [13:55] – Selling through down markets without fear [17:33] – The real math behind modern follow-up [21:24] – Why personalized video still disrupts [24:19] – Honor your commitments and keep showing up [29:23] – Practice makes prepared, not perfect [38:16] – A five-year mindset for new sales reps About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 200,000 downloads. Sponsors and Offers Heard Take the Stage is presented by Haley Marketing. The old way of selling staffing is dead. Let’s fix it – with smarter strategies and HUGE DISCOUNTS on modern lead gen tools: https://bit.ly/Bialy20 Book a 30-minute business and marketing consultation with host, Brad Bialy: https://bit.ly/Bialy30
[InSights] A Marketing Lesson from Hell's Kitchen
In this episode of InSights, Brad Bialy sits down with Steve Gipson to explore why great marketing must align with great service—and how modern staffing firms can blend both to win more business. About the Guest Steve Gipson is a 15-year recruiting industry veteran and the Director of Sales and Operations at Recruiters Websites. His team has helped more than 700 recruiting and staffing firms elevate their digital presence through modern websites, SEO, and marketing strategy. Key Takeaways Marketing can never exceed the quality of the service it promotes. Hype without delivery destroys trust faster than no marketing at all. Many firms avoid marketing because they’re unsure their product is strong enough. Sales and marketing work best as a unified system—not competing functions. Negative experiences travel fast in tight-knit recruiting communities. Strong marketing amplifies great salespeople by warming the path before contact. Timestamps [00:42] – When hype outpaces service delivery [03:11] – The danger of over-marketing an average product [05:55] – Why firms delay marketing until assets match reality [07:47] – Fixing the gap between leads and delivery [09:58] – How one bad experience can ripple through a niche [11:24] – Building a signature solution that stands apart [13:10] – Vegas, overpricing, and customer expectations [14:54] – Does great marketing replace the need for sales? [16:23] – Why service industries still require human closers [21:03] – Marketing’s real job: warming the conversation [23:52] – The unified system: sales and marketing [25:30] – How strong marketing amplifies a single salesperson About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 200,000 downloads. Sponsors and Offers Heard InSights is presented by Haley Marketing. The old way of selling staffing is dead. Let’s fix it – with smarter strategies and HUGE DISCOUNTS on modern lead gen tools: https://bit.ly/Bialy20 Book a 30-minute business and marketing consultation with host, Brad Bialy: https://bit.ly/Bialy30 This episode is brought to you by MJA & Associates. For over 20 years, they’ve helped staffing firms save money through federal and state tax credits like the Work Opportunity Tax Credit (WOTC). With performance-based pricing, you only pay when you save—no setup costs, just real results. Learn more at mja-associates.com.
[Stage] Bullhorn Data Reveals a Shocking Story Staffing Owners Need to Hear
In this episode of Take the Stage, Brad Bialy sits down with Lia Taniguchi to unpack Bullhorn’s 2025 Grid Talent Trends Report and explore how data, AI, and human connection are reshaping the candidate experience in staffing and recruiting. About the Guest Lia Taniguchi is the Senior Research Manager at Bullhorn, leading global market research that drives data-informed strategy for the staffing industry. With an MBA from Simmons College and a forthcoming MPH from Boston University, Lia brings a rare mix of analytical depth and human-centered insight to her work. Key Takeaways Only 26% of Gen Z candidates are actively using a recruiter—showing an urgent need for better engagement and support for younger talent. 54% of candidates stopped working with a recruiter due to slow or unclear communication, proving that speed and transparency are now table stakes. 88% of candidates rated their voice agent interview as as good as or better than speaking with a person, signaling growing comfort with AI-driven screening. Overall candidate satisfaction declined across every stage of the recruitment process in the past year, with speed and responsiveness dropping by 20%. Candidates want instant acknowledgment—most expect confirmation within minutes and status updates within one week, mirroring Amazon-style service expectations. Timestamps [00:45] – Introducing the Grid 2025 Talent Trends Report [03:20] – Why Gen Z is least satisfied with recruiters [06:30] – Setting higher expectations in a digital-native world [10:25] – The power of intergenerational mentorship in recruiting [13:40] – Can AI fix the application black hole? [17:10] – What candidates really mean by “speed and communication” [20:15] – Remembering the human impact behind every resume [24:00] – Using AI to give feedback to the “silver medalists” [28:15] – 88% of candidates rate voice agents as good as people [33:20] – Why candidate satisfaction is declining—and how to fix it [37:45] – Secret shopping your own candidate experience [46:20] – Specialization as the new superpower for staffing firms About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 200,000 downloads. Sponsors and Offers Heard Take the Stage is presented by Haley Marketing. The old way of selling staffing is dead. Let’s fix it—with smarter strategies and HUGE DISCOUNTS on modern lead-gen tools: https://bit.ly/Bialy20 Book a 30-minute business and marketing consultation with host, Brad Bialy: https://bit.ly/Bialy30 For 30 years, Benefits in a Card has delivered benefit plans designed specifically for the staffing industry—over 140 unique options with immediate coverage, unique perks like FreeRx, and solutions that reduce turnover while improving ACA compliance. Give your workforce benefits they’ll actually use and give your staffing firm a competitive edge. Learn more at https://www.BenefitsInACard.com
[InSights] Common Mistakes from Auditing 50 Staffing Websites
In this episode of InSights, Brad Bialy sits down with Shaun Chojnacki to uncover the eight most common—and easily fixable—mistakes holding staffing and recruiting websites back from driving better visibility, engagement, and conversions. About the Guest Shaun Chojnacki is a Senior Marketing Strategist at Haley Marketing, specializing in SEO, paid media, and content strategy. With more than a decade of experience spanning SaaS and eCommerce, Shaun combines data-driven marketing with creative execution to help staffing firms turn their websites into high-performing lead generation engines. Key Takeaways Your website isn’t outdated—it’s underperforming. If your homepage talks to everyone, it converts no one. Fresh, relevant content is your new SEO currency. Trust signals aren’t vanity—they’re validation. Small website fixes can create massive marketing wins. Timestamps [00:35] – Why 50 staffing websites revealed the same hidden issues [02:34] – Outdated messaging: confusing visitors and search engines [05:11] – Creating clear client journeys for your ideal audience [07:34] – The power of service pages for SEO and conversions [09:21] – Location pages: how to win local search (and clients) [12:11] – Segmenting your blog for stronger topical authority [16:07] – Building trust through Google Business and external reviews [20:19] – Why weak calls-to-action kill great marketing [22:46] – Footers that actually convert: making the last scroll count [25:42] – Bonus #1: The secret structure behind great headers (H1–H3) [28:47] – Bonus #2: Internal linking—the forgotten SEO goldmine [29:58] – Rapid-fire recap: eight fixes to implement this week About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 200,000 downloads. Sponsors and Offers Heard InSights is presented by Haley Marketing. The old way of selling staffing is dead. Let’s fix it—with smarter strategies and HUGE DISCOUNTS on modern lead gen tools: https://bit.ly/Bialy20 Book a 30-minute business and marketing consultation with host, Brad Bialy: https://bit.ly/Bialy30 This episode is brought to you by MJA & Associates. For over 20 years, they’ve helped staffing firms save money by securing federal and state tax credits like the Work Opportunity Tax Credit (WOTC). With performance-based pricing, you only pay when you save—no setup costs, just real results. Learn more at mja-associates.com.
[Stage] The Secret Power Behind Great Companies! (with Dr. Gustavo)
In this episode of Take the Stage, Brad Bialy sits down with Dr. Gustavo to unpack how culture—built on accountability, transparency, and intentional communication—drives consistent performance across in-office and remote teams. About the Guest Dr. Gustavo is a leading expert and keynote speaker on organizational culture, helping companies of all sizes engineer behavior change that lifts performance and profits. With 2,500+ presentations and two decades of consulting, he brings research-backed, practical frameworks in both English and Spanish. Key Takeaways Culture controls behavior more reliably than personality. Accountability means transparency, not punishment. Separate the problem from the person. Flexibility is earned through performance. Feedback is a gift—thank you or tell me more. Timestamps [00:01] – Defining culture as context that drives behavior [00:35] – Reframing accountability as transparency, not punishment [01:04] – Building momentum with “good → mediocre → bad” sharing [04:53] – Four pillars: beliefs, rules, traditions, rituals [06:12] – Leaders as chief gardeners of culture [07:22] – Coaching assertive communication across teams [08:19] – “Attack the problem, not the person” in practice [10:22] – Naming silos as culture’s biggest threat [12:53] – Creating “temporary Zoom rooms” for organic collaboration [16:24] – Future of work: flexibility over hybrid [18:58] – Using team KPIs to unlock autonomy [22:01] – Making feedback safe: “Thank you” or “Tell me more” About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 200,000 downloads. Sponsors and Offers Heard Take the Stage is presented by Haley Marketing. The old way of selling staffing is dead. Let’s fix it – with smarter strategies and HUGE DISCOUNTS on modern lead gen tools: https://bit.ly/Bialy20 Book a 30-minute business and marketing consultation with host, Brad Bialy: https://bit.ly/Bialy30 For 30 years, Benefits in a Card has delivered benefit plans designed specifically for the staffing industry—over 140 unique options with immediate coverage, unique perks like FreeRx, and solutions that reduce turnover while improving ACA compliance. Give your workforce benefits they’ll actually use and give your staffing firm a competitive edge. Learn more at https://www.BenefitsInACard.com.
[Stage] The James Clear Quote that Changed My Sales Perspective (ft. Keely Flood)
“Goals are for people who care about winning once. Systems are for people who care about winning repeatedly.” - James Clear In this episode of Take the Stage, Brad Bialy sits down with Keely Flood to uncover how staffing leaders can replace random acts of selling with systems that drive predictable, repeatable growth. About the Guest Keely Flood is the founder of The Systematic Recruiter and author of The Honest Salesperson newsletter. He helps boutique recruiting agencies build scalable revenue engines by installing repeatable sales systems, sharpening positioning, and coaching teams to execute with clarity and consistency. Key Takeaways Systems create repeatable success where goals alone cannot. Success is hidden in the boring basics. Relevance beats personalization in modern sales. Always be conversing, not just closing. Great firms win with playbooks, not luck. Timestamps [00:56] – Systems vs. goals: why James Clear was right [02:13] – Nick Saban and trusting the process [05:09] – Why most sales teams resist building systems [07:36] – What top staffing firms are doing differently [09:11] – The trap of shiny new tools vs. core processes [12:44] – Always be conversing: redefining ABC in sales [14:41] – Outworking 90% of competitors with persistence [16:45] – Shifting focus from closing to understanding [19:46] – Relevance over personalization in prospecting [21:21] – Can cold calling still win in 2025? [23:26] – Lessons staffing leaders can steal from sports [25:50] – Why success lives in the boring basics About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 200,000 downloads. Sponsors and Offers Heard Take the Stage is presented by Haley Marketing. The old way of selling staffing is dead. Let’s fix it – with smarter strategies and HUGE DISCOUNTS on modern lead gen tools: https://bit.ly/Bialy20 Book a 30-minute business and marketing consultation with host, Brad Bialy: https://bit.ly/Bialy30 For 30 years, Benefits in a Card has delivered benefit plans designed specifically for the staffing industry—over 140 unique options with immediate coverage, unique perks like FreeRx, and solutions that reduce turnover while improving ACA compliance. Give your workforce benefits they’ll actually use and give your staffing firm a competitive edge. Learn more at https://www.BenefitsInACard.com . #salesadvice #salestips #sales
[InSights] How to Adapt without Wasting Time and Money
In this episode of InSights, Brad Bialy sits down with Steve Gipson to explore how staffing firms can adapt in 2025 without overinvesting in tools, technology, or tactics. About the Guest Steve Gipson is the Director of Sales and Operations at Recruiters Websites, bringing over 15 years of recruiting and digital marketing experience. His team has helped more than 700 staffing firms strengthen their online presence through strategy, web development, and SEO. Key Takeaways Overinvesting often starts with underutilizing what you already have. Bad execution—not the channel itself—kills results. Adaptation sometimes means staying still and doubling down. Find trusted counsel, not just trendy advice. Courage comes from honest evaluation, not shiny objects. Timestamps [01:09] – Why Q4 brings pressure and opportunity [02:36] – The problem with chasing shiny objects [04:27] – Getting more from the tools you already own [05:20] – The screwdriver vs. hammer analogy for tech stacks [06:59] – When adapting means standing firm [08:02] – The AI echo chamber and decision-making traps [10:41] – Why every great firm finds a coach [12:27] – Cutting contracts vs. cutting people [17:18] – AI, outsourcing, and the future of staffing roles [18:02] – Is email dead—or just bad email? [25:58] – Sales as a series of small agreements About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 200,000 downloads. Sponsors and Offers Heard Book a 30-minute business and marketing consultation with host, Brad Bialy: https://bit.ly/Bialy30 This episode is brought to you by MJA & Associates. For over 20 years, they’ve helped staffing firms save money by securing federal and state tax credits like the Work Opportunity Tax Credit (WOTC). With performance-based pricing, you only pay when you save—no setup costs, just real results. Learn more at https://mja-associates.com
[Stage] Stop Wasting Your Days! (featuring Joanie Bily)
In this episode of Take the Stage, Brad Bialy sits down with Joanie Bily to explore how ruthless prioritization, balance, and innovation can reshape leadership and the staffing industry’s future. About the Guest Joanie Bily is CEO of Dress for Success Worldwide, a board member and past Chair of the American Staffing Association, and a widely recognized thought leader in staffing, labor market insights, and women’s leadership. With three decades of executive experience at firms like Employbridge, Monster, Randstad, and Adecco, Joanie is also the author of Dive In D.E.E.P. and a sought-after speaker on workforce trends and transformation. Key Takeaways Ruthless prioritization drives balance and clarity. Protected time out is non-negotiable for growth. Progress matters more than perfection. Strategy without execution is just hope. The future belongs to firms that innovate fast. Timestamps [00:14] – Mastering ruthless prioritization for true balance [02:44] – How to start deploying "Protected Time Out" [05:02] – How movement and mindset fuel professional success [07:27] – Shifting from victimhood to accountability in leadership [09:24] – Restarting after failure without losing momentum [13:10] – Stop waiting—how to act powerfully in tough markets [16:35] – Why innovation, not tradition, defines the future of staffing [19:25] – How smaller firms can outpace industry giants [21:54] – Where old-school leaders should begin with tech [24:59] – The marathon mindset every staffing leader needs [31:45] – Preparing for automation, reskilling, and workforce gaps [35:42] – Joanie’s best advice for building a lasting staffing career About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 200,000 downloads. Sponsors and Offers Heard Take the Stage is presented by Haley Marketing. The old way of selling staffing is dead. Let’s fix it – with smarter strategies and HUGE DISCOUNTS on modern lead gen tools: https://bit.ly/Bialy20 Book a 30-minute business and marketing consultation with host, Brad Bialy: https://bit.ly/Bialy30 For 30 years, Benefits in a Card has delivered benefit plans designed specifically for the staffing industry—over 140 unique options with immediate coverage, unique perks like FreeRx, and solutions that reduce turnover while improving ACA compliance. Give your workforce benefits they’ll actually use and give your staffing firm a competitive edge. Learn more at https://www.BenefitsInACard.com.
[InSights] Omnichannel or Obsolete: The Future of Marketing for Staffing Firms
In this episode of InSights, Brad Bialy sits down with Steve Gipson to unpack why omnichannel marketing is the key to staffing firm growth in 2025 and beyond. About the Guest Steve Gipson is the Director of Sales and Operations at Recruiters Websites, bringing over 15 years of recruiting and digital marketing experience. His team has helped more than 700 staffing firms strengthen their online presence through strategy, web development, and SEO. Key Takeaways Omnichannel is not optional—it’s essential. The right message matters more than more messages. Marketing consistency drives sales confidence. Growth requires meeting talent and clients where they are. The firms that adapt fastest, win. Timestamps [00:19] – Why omnichannel marketing can’t be ignored in 2025 [00:31] – The danger of feeling stuck a year from now [00:36] – How to reach more clients with the right message [00:42] – Why timing determines recruiting success [00:48] – The shift from order taking to strategic marketing [00:53] – Fixing low job fill rates with smarter outreach [00:56] – Building momentum before the new year [01:02] – Omnichannel as the antidote to stalled sales [01:10] – Why more platforms mean more opportunity [01:16] – Matching firm size with marketing strategy [01:22] – Preparing now for 2026 market shifts [01:28] – How omnichannel protects firms from downturns About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 200,000 downloads. Sponsors and Offers Heard InSights is presented by Haley Marketing. The old way of selling staffing is dead. Let’s fix it – with smarter strategies and HUGE DISCOUNTS on modern lead gen tools: https://bit.ly/Bialy20 Book a 30-minute business and marketing consultation with host, Brad Bialy: https://bit.ly/Bialy30 This episode is brought to you by MJA & Associates. For over 20 years, they’ve helped staffing firms save money by securing federal and state tax credits like the Work Opportunity Tax Credit (WOTC). With performance-based pricing, you only pay when you save—no setup costs, just real results. Learn more at mja-associates.com.
[Stage] Shad Tidler - The Right Way to Overcome Sales Objections
In this episode of Take the Stage, Brad Bialy sits down with Shad Tidler to explore how staffing and recruiting firms can prevent sales objections before they arise and leverage AI to build a smarter, more human sales process. About the Guest Shad, a seasoned member of the Lushin sales team since 2014, combines his extensive global business expertise with the disciplined mindset of an Ironman triathlete. Specializing as a leading sales transformation consultant, he is known for crafting scalable strategies and processes tailored for client success. Shad's structured approach instills a sense of calm in clients, guiding them past immediate challenges and toward their goals. Beyond his professional pursuits, Shad enjoys swimming, biking, running, practicing martial arts, and traveling. He actively contributes to his community by volunteering at his local church, mentoring individuals within and outside his organization, and supporting the Leukemia and Lymphoma Society. However, above all else, Shad values his role as a devoted husband and friend. Key Takeaways Objections reveal problems earlier in the process. Desperation kills trust in sales. Sales is a series of small agreements. Abundance beats scarcity in prospecting. AI is a tool, not the solution. Timestamps [00:20] – Why objections mean you’re already too late [02:50] – The trap of “we’re different” pitches [05:11] – Shifting from qualifying in to disqualifying out [07:13] – Sales as small agreements, not one-call closes [09:43] – Letting prospects define next steps [11:44] – The roots of desperate selling [13:59] – Relationship analogies for rejection in sales [17:02] – Why being okay with “no” creates momentum [20:30] – Building structure around prospect follow-up [23:37] – Giving junior reps permission to experiment [27:17] – How AI is disrupting sales conversations [30:22] – Where staffing leaders should begin with AI About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 200,000 downloads. Sponsors and Offers Heard Take the Stage is presented by Haley Marketing. The old way of selling staffing is dead. Let’s fix it – with smarter strategies and HUGE DISCOUNTS on modern lead gen tools: https://bit.ly/Bialy20 Book a 30-minute business and marketing consultation with host, Brad Bialy: https://bit.ly/Bialy30 For 30 years, Benefits in a Card has delivered benefit plans designed specifically for the staffing industry—over 140 unique options with immediate coverage, unique perks like FreeRx, and solutions that reduce turnover while improving ACA compliance. Give your workforce benefits they’ll actually use and give your staffing firm a competitive edge. Learn more at https://www.BenefitsInACard.com.
[InSights] The Best Marketing Tactics for Your Biggest Staffing Challenges
In this episode of InSights, Brad Bialy sits down with David Searns to unpack practical marketing tactics staffing firms can use to win back former clients, deepen existing relationships, and stay top of mind in a volatile hiring market. About the Guest David Searns is Co-CEO of Haley Marketing and a trusted leader in staffing industry marketing. With more than 25 years of experience helping firms build innovative strategies and award-winning websites, David brings deep insight into how staffing companies can grow in any market condition. Key Takeaways Relationships drive revenue more than automation alone. Segmentation creates clarity in outreach. Consult, don’t just sell. Differentiate through service, not slogans. Nurture consistently to stay top of mind. Timestamps [02:05] – Why staffing struggles feel different this time [04:47] – Winning back former customers with real conversations [07:42] – Using segmentation to tailor your outreach [10:14] – Becoming a consultant, not just an order taker [13:40] – Spotting future staffing needs before clients do [15:29] – Building client org charts to uncover hidden buyers [17:48] – Leveraging LinkedIn for warm introductions [20:45] – Differentiating your sales playbook from competitors [22:37] – New service models that break the staffing mold [26:28] – Can marketing replace a sales rep? [32:16] – Staying top of mind during hiring freezes [39:16] – Rethinking websites: employer entryways that convert About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 200,000 downloads. Sponsors and Offers Heard InSights is presented by Haley Marketing. The old way of selling staffing is dead. Let’s fix it – with smarter strategies and HUGE DISCOUNTS on modern lead gen tools: https://bit.ly/Bialy20 Book a 30-minute business and marketing consultation with host, Brad Bialy: https://bit.ly/Bialy30 This episode is brought to you by MJA & Associates. For over 20 years, they’ve helped staffing firms save money by securing federal and state tax credits like the Work Opportunity Tax Credit (WOTC). With performance-based pricing, you only pay when you save—no setup costs, just real results. Learn more at mja-associates.com
[Stage] Mark Whitby - Daily Habits of the Top Recruiters
In this episode of Take the Stage, Brad Bialy sits down with Mark Whitby to explore how recruiters can escape the feast-or-famine cycle by building signature solutions, refining their target market, and creating a consistent, multi-channel approach to winning business. About the Guest Mark Whitby is the host of The Resilient Recruiter podcast and one of the most respected business coaches in the recruitment industry. Since 2001, he has trained over 10,000 recruiters in 34 countries, helping many double or triple their billings and guiding firms to scale from small teams to hundreds of employees. He specializes in helping recruiting firm owners create consistent, predictable growth. Key Takeaways Stop selling recruitment—start selling solutions. Focus is a superpower in business development. Differentiation without value is meaningless. You never outgrow the need for marketing. Success comes from constant, deliberate improvement. Timestamps [00:13] – Why recruiters must stop selling recruitment. [02:40] – The three tests of a signature solution. [05:23] – Why many firms struggle with differentiation. [08:56] – How top recruiters keep innovating in 2025. [15:31] – Defining your market niche and dream 100. [19:04] – The power of segmentation over personalization. [22:27] – Building a multi-channel outreach strategy. [26:13] – Why multi-channel is essential in 2025. [32:23] – Breaking free from feast-or-famine cycles. [36:58] – Why you should never stop marketing. About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He’s the host of Take the Stage and InSights, two of the staffing industry’s leading podcasts with more than 200,000 downloads. Sponsors and Offers Heard Take the Stage is presented by Haley Marketing. The old way of selling staffing is dead. Let’s fix it – with smarter strategies and HUGE DISCOUNTS on modern lead gen tools: bit.ly/Bialy20 Book a 30-minute business and marketing consultation with host, Brad Bialy: bit.ly/Bialy30 For 30 years, Benefits in a Card has delivered benefit plans designed specifically for the staffing industry—over 140 unique options with immediate coverage, unique perks like FreeRx, and solutions that reduce turnover while improving ACA compliance. Give your workforce benefits they’ll actually use and give your staffing firm a competitive edge. Learn more at BenefitsInACard.com.
[InSights] Branding for Staffing Firms: How to Stand Out in a Crowded Market in 2025 – with Becca Searns
In 2025’s hyper-competitive staffing landscape, staffing firm branding is no longer optional—it’s the deciding factor between being ignored and being the go-to choice for clients and candidates. In this in-depth conversation, Brad Bialy and Becca Searns from Haley Marketing reveal how staffing companies can differentiate themselves in a commoditized market by building a brand that is authentic, consistent, and memorable across every touchpoint. If your staffing firm still thinks “brand” means a logo and some colors, this episode will change your perspective. Expect to Learn: 1. Why branding in staffing is more important now than ever before 2. How to move beyond visual identity into voice, tone, and value proposition 3. What the best staffing firms do differently to create trust and loyalty 4. How to integrate brand into every medium—from your website to sales collateral 5. The role AI can play in personalization, content creation, and CRO (without losing your brand voice) 6. Proven website strategies that improve conversions while reinforcing your brand identity This episode should inspire you to explore staffing marketing strategies and recruiting firm differentiation so you can rise above generic, AI-generated content and stand out from competitors. You’ll also hear why companies like top-ranking Haley Marketing clients consistently show up on page 1 for staffing firm branding searches—and how you can adopt similar strategies.
[Stage] Loss Aversion in Sales: Master This Psychology to Win More Business (Jeff Mariola)
Are you overlooking the fastest way to grow your staffing firm? Loss aversion is the most underused yet powerful psychological principle in sales—and this video reveals exactly how to use it to close more deals, upsell existing accounts, and build client loyalty. In this expert-level conversation, presented by Haley Marketing, Brad Bialy sits down with sales strategist Jeff Mariola to dissect how loss aversion psychology and contrast techniques can radically shift your sales approach. If your team is overly focused on chasing new business and missing growth opportunities right in front of them, this episode will recalibrate your strategy. Expect to Learn: How human behavior, decision-making psychology, and relationship dynamics all collide in staffing sales. Why loss aversion should be your go-to strategy with both new and existing clients How to reposition your firm from “just another vendor” to “irreplaceable partner” What elite sales performers do differently in account management How to build and execute a repeatable, psychology-driven sales playbook Chapters & Timestamps 00:15 – The #1 Flaw in Staffing Sales Teams 02:06 – How to Sell More to Existing Clients 03:45 – Loss Aversion in Sales Explained 04:45 – How to Use Loss Aversion with Existing Clients 05:50 – Selling When Your Client Has Multiple Vendors 10:15 – Why Staffing Firms Underinvest in Account Growth 11:00 – Stop Chasing Logos: Start Deepening Client Relationships 12:15 – Creating a Sales Strategy for Existing Clients 13:10 – Identifying Hidden Revenue in Low-Yield Accounts 17:00 – Why Social Proof Works: Science of Influence 19:00 – Nobel Prize Research Behind Loss Aversion 20:15 – Using Contrast to Close More Deals 23:00 – Breaking Out of Outdated Staffing Sales Tactics 24:15 – The Referral Gap: What Most Salespeople Miss 26:45 – Asking for Referrals Without Feeling “Salesy” 28:45 – What Staffing Is Getting Wrong About Sales Today 31:30 – Building a Repeatable Sales System 32:45 – Creating Your Staffing Sales Playbook 38:00 – Key Traits of Top Staffing Sales Professionals 41:00 – Viktor Frankl, Mindset, and Finding Meaning in Sales 45:00 – Closing Thoughts + Connect with Jeff Mariola About the Speakers: Brad Bialy is host of Take the Stage and InSights, two of the leading podcast for the staffing industry, presented by Haley Marketing. He has a deep passion for helping staffing and recruiting firms achieve their business objectives through strategic digital marketing. For over a decade, Brad has developed a proven track record of motivating and educating staffing industry professionals at over 100 industry-specific conferences and webinars. Brad has helped guide the comprehensive marketing strategy of more than 300 staffing and recruiting firms, making him a sought-after expert and speaker in the industry. With more than 25 years of successful CEO leadership experience across two multi-national businesses (Rentokil Pest Control and Ambius) plus two entrepreneurial start-ups, Jeff Mariola has a reputation for creating cultures which consistently outscore other high-performing companies in engagement, growth, empowerment, and leadership. Having recently finished leading the recapitalization of a Brilliant Staffing, LLC to private equity in 2018, Jeff has now changed gears and united with his wife, Michelle, to create Mariola Unlimited – a leadership development advisory service business focused on executive coaching, leadership, management workshops, brand marketing, and keynote speaking. Jeff is certified by Multi-Health Systems in the use of the EQi 2.0 Assessment & EQ 360 Leadership Assessment tools, as well as Stephen R. Covey’s, The Five Choices to achieving extraordinary productivity. He has also successfully completed the Mindfulness-Based Stress Reduction (MBSR) course and is a certified practitioner for Talent Optimization by The Predictive Index. Offers Heard in this Episode: 30 minutes of strategic marketing consultation with Brad Bialy: https://bit.ly/Bialy30 Special Offers! Our Best Savings of 2025: https://bit.ly/bialyoffer What if your back office fueled your growth instead of holding it back? TRICOM makes it happen! From payroll and billing to accounting and asset based lending, they clear the roadblocks and power your path forward. Your team gets paid, your cash flow stays steady and your business scales like never before. Visit https://www.TRICOM.com to learn more.
[InSights] How Staffing Firms Can Rank on Page 1 of Google
Topical authority for staffing firms is one of the most overlooked yet critical SEO strategies in 2025. If your staffing firm isn’t building topical authority, you’re missing out on prime visibility, ranking on page 1 of Google, better rankings, and high-quality client and candidate leads. In this episode of Insights, Brad Bialy sits down with Shaun Chojnacki, Senior Marketing Strategist at Haley Marketing, to reveal why topical authority is the #1 SEO strategy staffing firms can’t ignore—and how to implement it for long-term success. Expect to Learn: - Why topical authority matters for Google, AI, and staffing firms - How to structure your website like a well-organized bookstore - The critical role of FAQs and location pages in SEO rankings - Why every page needs a clear purpose for better user experience - Quick wins to build authority and boost your site’s visibility This episode should inspire you to research staffing SEO strategies and website structure for SEO, so you can start dominating your local and niche markets. Why This Matters Now: Search algorithms—and AI—are evolving fast. Leading staffing firms that master topical authority are already ranking higher and attracting more qualified leads. Timestamps: 00:00 – Intro: Why topical authority matters 01:21 – What is topical authority? 02:00 – The bookstore analogy: Making websites easy to navigate 06:46 – Why user experience matters for staffing sites 07:56 – How Google and AI interpret your website 10:30 – Building topical authority for a staffing firm in Buffalo 12:30 – Do FAQs still matter for SEO? 15:27 – Why this matters for staffing owners 16:06 – Quick wins: Optimize your About Us page 19:12 – Real-world example: How Haley Marketing ranks #1 22:00 – How to spin this for your staffing firm 25:18 – Every page needs a purpose 26:57 – Quick SEO wins: Reviews and Yelp 27:47 – The danger of low-quality content 29:10 – Where to start if you want to rank 30:15 – Big news: Instagram posts now indexed 32:21 – Closing thoughts About the Speakers: Brad Bialy is host of Take the Stage and InSights, two of the leading podcast for the staffing industry, presented by Haley Marketing. He has a deep passion for helping staffing and recruiting firms achieve their business objectives through strategic digital marketing. For over a decade, Brad has developed a proven track record of motivating and educating staffing industry professionals at over 100 industry-specific conferences and webinars. Brad has helped guide the comprehensive marketing strategy of more than 300 staffing and recruiting firms, making him a sought-after expert and speaker in the industry. Shaun Chojnacki is a Senior Marketing Strategist at Haley Marketing, specializing in digital marketing, SEO, paid media, and content strategy. Previously, he served as Marketing Director for iPost, where he doubled organic traffic and drove higher lead conversions, and as Operations Manager for Decible Trading Company, overseeing marketing for a suite of six eight-figure eCommerce stores. A lifelong marketer, Shaun has spent over a decade running side-hustle marketing for wedding venues and farms, blending data-driven strategy with creative execution to deliver measurable results. Offers Heard in this Episode: 30-minutes of strategic marketing consultation with Brad Bialy: https://bit.ly/Bialy30 Special Offers! Our Best Savings of 2025: https://bit.ly/bialyoffer If you’re running a staffing firm and your tech stack feels more like a roadblock than a growth engine—Broad & Madison is your fix. With over 60 years of recruitment technology expertise, they streamline your systems, automate the boring stuff, and make your tech finally work for your team, not against it. Broad & Madison doesn’t just keep your systems running... they make them smarter, faster, and more profitable. To learn more about our friends over at Broad and Madison and how they can help your staffing firm maximize its technology visit https://www.BroadAndMadison.com
[Stage] Casey Jacox - The Sales Mindset That Builds Trust & Closes More
Winning in sales isn’t about securing the next transaction—it’s about how to win the relationship, not the deal. In today’s crowded, fast-paced staffing and recruiting landscape, transactional mindsets are burning out teams, eroding trust, and leaving long-term opportunities on the table. In this candid and insight-packed conversation, sales leadership coach Casey Jacox joins host Brad Bialy to break down what it truly means to win people—not just pipeline. Drawing from 20+ years of sales and leadership experience, Casey shares the uncommon habits that create lasting client relationships, build real trust, and turn rejection into reputation. This episode should inspire you to rethink your approach to sales performance, and encourage you to explore topics like relationship-based selling and modern staffing strategies. Expect to Learn: Why curiosity, vulnerability, and humility drive elite sales outcomes How to confidently say “no” and still win long-term The dangers of automation-first sales and how to stand out in a crowded market A proven framework to build authentic, human-first relationships How staffing professionals can pivot from order-takers to strategic partners Tactical Takeaways for Staffing & Sales Pros: Ditch your call script and learn to call an “audible” in real time How to identify (and avoid) transactional burnout in your team Tips for creating follow-up moments that build long-term rapport Learn why hiring for adversity beats hiring for skill alone About the Speakers Brad Bialy is host of Take the Stage and InSights, two of the leading podcast for the staffing industry, presented by Haley Marketing. He has a deep passion for helping staffing and recruiting firms achieve their business objectives through strategic digital marketing. For over a decade, Brad has developed a proven track record of motivating and educating staffing industry professionals at over 100 industry-specific conferences and webinars. Brad has helped guide the comprehensive marketing strategy of more than 300 staffing and recruiting firms, making him a sought-after expert and speaker in the industry. With over 25 years of business experience, Casey's leadership helps companies emphasize building relationships, not just transactional business deals. He's a father, a husband, a coach, a podcaster, a speaker, and a business leader who is the same person in and out of work. Over his entire career, adversity has always made him stronger. In March of 2019, Casey left Kforce as the firm's all-time leading salesperson in the nearly 60-year company history to begin writing his debut non-fiction book, "WIN the RELATIONSHIP – Not the DEAL." His book has over 100 organic reviews on Amazon and is helping shape how teams build relationships with their customers and improve cultures internally for teams. Casey is now the founder of Winning The Relationship, LLC, a consulting firm providing fractional executive sales leadership and coaching. Casey is also brought in for sales kickoffs and leadership retreats to help inspire habits of success that help win more relationships. Additionally, Casey hosts The Quarterback DadCast, a podcast that offers stories, advice, and wisdom for fathers looking to improve their leadership skills and emotional intelligence. Offers Heard in this Episode: 30 minutes of strategic marketing consultation with Brad Bialy: https://bit.ly/Bialy30 Special Offers! Our Best Savings of 2025: https://bit.ly/bialyoffer What if your back office fueled your growth instead of holding it back? TRICOM makes it happen! From payroll and billing to accounting and asset based lending, they clear the roadblocks and power your path forward. Your team gets paid, your cash flow stays steady and your business scales like never before. Visit https://www.TRICOM.com to learn more.
Demand Generation: Can You Really Create Demand for Staffing Services? (Part 2)
It's a bonus episode this week, taken from Lunch with Haley. Our April webinar on demand generation sparked so much discussion, we couldn’t get to all the questions—and the feedback was clear: we needed a part two. So we’re bringing the panel back for a follow-up discussion, focused on practical answers to your biggest sales challenges. In this session, you’ll get: Expanded insights on how to create demand for staffing services Answers to audience-submitted questions we didn’t have time for in April Straightforward advice on prospecting, strategic selling, and demand creation New strategies for overcoming “we’re not hiring” and standing out from competitors If you’re looking for smarter ways to create more opportunities and differentiate your firm in today’s market, don’t miss this special session. About the Speakers David Searns, Co-CEO, Haley Marketing When it comes to marketing a staffing firm, few people know the industry like David. He literally grew up in the business. He has been helping staffing companies create innovative marketing strategies and award-winning websites for more than 25 years. Tom Erb, President, Tallann Resources With a career spanning nearly 20 years, Tom Erb has established himself as one of the staffing and recruiting industry’s top subject matter experts. As an executive for two of the largest staffing and recruiting companies in the world, Tom worked with some of the most recognizable and well-respected companies in the United States to help optimize their workforce strategy. As a consultant, trainer, and speaker to the staffing and recruiting industry, Tom has helped hundreds of firms create and execute sales and recruiting strategies to grow their business. In 2010 Tom formed Tallann Resources, a consulting firm specializing in the Staffing and Recruiting Industry. Tom has helped staffing and recruiting companies of all sizes and verticals transform their sales structure, create and implement their strategic plans, and optimize their recruiting process. Mark Winter, CEO, WinSource Group Mark is an expert at driving sales performance, keeping focus on customers, and keeping things simple. For 20 years, Mark has held every sales role out there- from Branch Manager to Vice President of Sales and Enablement for a $2.5B publicly traded staffing company. During that time, he has spent countless hours figuring out what works and of course, what doesn’t. This enables Mark to sniff out things that are blocking performance, remove the barrier, and get people to act. He is a Six Sigma Black Belt and holds master certifications from some of the top sales training organizations in the world. Whether its strategic planning, sales process development, sales training, customer acquisition & engagement, sales team performance, or system and tool adoption- Mark can help get your team on track. Mark is the CEO of WinSource Group, a consulting company that specializes in the staffing industry. By providing training, coaching, and solid process WinSource help staffing companies get the best possible performance from their sales team. Dan Mori, Founder of Staffing Mastery & President of Employment Solutions Dan Mori is a seasoned staffing industry executive, sales strategist, and leadership coach with over two decades of experience driving business transformation in the employment space. As President of Employment Solutions, he helped engineer one of the most successful regional staffing expansions in the country, growing the firm from a single location in upstate New York to a multi-state powerhouse operating in 28 states. As founder as well of Staffing Mastery, Dan brings a no-nonsense, high-impact approach to helping staffing firm leaders grow their teams, scale revenue, and systematize success. His passion lies in training salespeople to think strategically, lead with insight, and win market share—even in the most competitive or frozen economies. Dan also created the Staffing Dashboard, a powerful tool that provides staffing leaders with real-time business performance insights to make informed, data-driven decisions that drive growth and success. A recognized voice in the industry, Dan has coached hundreds of staffing professionals through workshops, playbooks, and performance coaching rooted in real-world results. He’s known for breaking down complex sales challenges into repeatable, scalable strategies—empowering firms to shift from reactive selling to proactive demand creation.
[InSights] How Top Staffing Firms Use Marketing Automation to Win Clients Faster
Struggling to scale your outreach without overwhelming your sales team? In this episode, we break down how marketing automation for staffing firms is transforming business development—if used correctly. On this episode of InSights, presented by Haley Marketing, Brad Bialy and Rachel Reed tackle one of the biggest misconceptions in staffing today: that automation just means blasting emails. Instead, discover how the best firms are building intent-based journeys that track buyer behavior, signal readiness, and trigger hyper-personalized follow-ups that drive actual conversions. Expect to Learn: 1. Why more emails ≠ better results 2. How to segment and nurture clients at scale 3. When automation empowers sales reps vs. replaces them 4. Real-world examples of marketing automation in staffing 5. The #1 mistake staffing firms make with automation This episode should inspire you to explore strategies like lead scoring in Bullhorn Automation and candidate re-engagement to maximize your tech stack. Rachel breaks down a smart funnel strategy that mirrors the same approach taken by top-ranked staffing marketers like ClearlyRated and Staffing Referrals, offering insights you can implement right away—even with a messy database. Chapters and Key Moments: 00:00 – Introduction: Misconceptions of marketing automation 01:00 – Myth-busting: Automation isn’t just sending emails 03:00 – What leading staffing firms do differently 04:20 – Determining trigger points (2 vs 80 touches) 08:46 – Getting started: Mapping customer journeys 11:40 – Importance of clean data and how to start scrubbing 14:20 – Reactivating former customers with targeted messages 16:40 – How often to monitor automation data triggers 20:30 – Automation as a sales enablement tool, not replacement 28:00 – Integrating PPC, email, direct mail: surround sound marketing 33:30 – Extending automation to the candidate experience Ready to implement marketing automation the right way? Start here: https://www.haleymarketing.com/services/marketing-automation/ About the Speakers Brad Bialy is the host of Take the Stage and InSights, the staffing industry's leading podcasts with close to 175,000 downloads. He has a deep passion for helping staffing and recruiting firms achieve their business objectives through strategic marketing concepts. For over a decade, Brad has developed a proven track record of motivating and educating staffing industry professionals at over 150 industry-specific conferences and webinars. His keen eye for strategy and delivery has resulted in multiple industry award-winning social media campaigns, making him a sought-after speaker and expert. Rachel Reed is a recruitment and sales automation expert specializing in marketing automation strategy and execution for clients large and small. With experience in both recruitment automation and B2B sales strategy, she brings a unique perspective to the potential of automation tools in the industry. Rachel excels in making sophisticated platforms accessible and valuable for staffing and recruiting professionals – delivering actionable strategies to drive sales leads, qualified applications and customer retention. Offers Heard in this Episode: 30-minutes of strategic marketing consultation with Brad Bialy: https://bit.ly/Bialy30 Special Offers! Our Best Savings of 2025: https://bit.ly/bialyoffer If you’re running a staffing firm and your tech stack feels more like a roadblock than a growth engine—Broad & Madison is your fix. With over 60 years of recruitment technology expertise, they streamline your systems, automate the boring stuff, and make your tech finally work for your team, not against it. Broad & Madison doesn’t just keep your systems running... they make them smarter, faster, and more profitable. To learn more about our friends over at Broad and Madison and how they can help your staffing firm maximize its technology visit https://www.BroadAndMadison.com
[Stage] Navigating The Perfect Storm of External Threats Hitting the Staffing Industry - Tom Kosnik and David Searns
Is the staffing industry at a breaking point—or on the verge of reinvention? In this episode of Take the Stage, presented by Haley Marketing, Brad Bialy, Tom Kosnik and David Searns dive deep into the staffing industry trends that are reshaping recruiting in 2025. From AI disruption and automation to nearshoring, changing buyer behavior, and economic decoupling, this isn’t a slump—it's the perfect storm. Inside the episode: ✔️ External market forces crushing old staffing models ✔️ How independent contractors and platforms like Upwork are shifting client preferences ✔️ Why staffing firms must transition from job-fillers to strategic human capital advisors ✔️ Action steps for small-to-mid-sized firms to survive—and lead—through transformation ✔️ If you’re still waiting for things to “go back to normal,” this episode is your wake-up call. About the Speakers Brad Bialy is host of Take the Stage and InSights, two of the leading podcast for the staffing industry, presented by Haley Marketing. He has a deep passion for helping staffing and recruiting firms achieve their business objectives through strategic digital marketing. For over a decade, Brad has developed a proven track record of motivating and educating staffing industry professionals at over 100 industry-specific conferences and webinars. Brad has helped guide the comprehensive marketing strategy of more than 300 staffing and recruiting firms, making him a sought-after expert and speaker in the industry. David Searns is co-CEO of Haley Marketing, a digital and recruitment marketing, branded content, and web design firm that works with more than 1,200 staffing and search firms throughout the world. For nearly 30 years, the team at Haley Marketing has helped staffing firms to stand out from the competition, improve recruiting response, increase sales productivity, and stay top-of-mind with employers and job seekers. Tom Kosnik, founder and president of the Visus Group is one of the staffing industry’s leading experts in organizational design, profitability improvement and work culture transformation. With a commitment to empowering staffing firms with the knowledge and tools to help business owners increase the value of their enterprise asset by helping them grow their business. Tom has coached and consulted hundreds of staffing executives throughout North America using his empirical based “Organizational Development Business Model” (ODBM). Most notably, Tom is the founder of the Presidents RoundTable, a nationwide leadership forum program strategically aimed at helping staffing professionals collaborate and solve industry challenges. With over 25 years of consulting experience in the staffing industry, Tom’s diverse array of services have helped numerous staffing firms across the country improve their operations and bottom lines. Offers Heard in this Episode: 30 minutes of strategic marketing consultation with Brad Bialy: https://bit.ly/Bialy30 Special Offers! Our Best Savings of 2025: https://bit.ly/bialyoffer What if your back office fueled your growth instead of holding it back? TRICOM makes it happen! From payroll and billing to accounting and asset based lending, they clear the roadblocks and power your path forward. Your team gets paid, your cash flow stays steady and your business scales like never before. Visit https://www.TRICOM.com to learn more.
[Stage] Declan Edwards - How to Stop Chasing Happiness and Finally Feel Fulfilled
Why does happiness always feel one step away? If you’ve ever said, “I’ll be happy when…”—you’re on the hedonic treadmill, a psychological loop where success never quite leads to satisfaction. This episode reveals how to step off the treadmill and build happiness from within. On this episode of Take the Stage, presented by Haley Marketing, Brad Bialy sits down with happiness researcher Declan Edwards to challenge the centuries-old belief that happiness follows achievement. From positive psychology to emotional intelligence, they explore how cultivating human skills—like gratitude, boundary-setting, and awareness—creates a more sustainable, fulfilling life and career. This video should inspire you to explore gratitude practice and mindfulness techniques, especially in high-performance, tech-disrupted sectors like staffing and recruiting. Expect to Learn: What the hedonic treadmill is—and how to escape it Why most people chase success but never feel happy The power of human skills in an AI-driven economy How to practice presence and self-awareness The ripple effect of happiness at work and home Noteable Moments: 00:00 The Pursuit of Happiness: A Misunderstanding 02:50 Decoupling Happiness from Success 05:37 The Role of Human Skills in the Workforce 08:32 The Ripple Effect of Happiness 11:29 Navigating Workplace Emotions 14:24 Savoring Success and Happiness 19:15 The Practice of Happiness 27:00 Connection in a Remote World 31:14 The Future of Happiness 33:30 Declan's Journey and Insights About the Speakers Brad Bialy is host of Take the Stage and InSights, two of the leading podcast for the staffing industry, presented by Haley Marketing. He has a deep passion for helping staffing and recruiting firms achieve their business objectives through strategic digital marketing. For over a decade, Brad has developed a proven track record of motivating and educating staffing industry professionals at over 100 industry-specific conferences and webinars. As a visionary leader, Brad has helped guide the comprehensive marketing strategy of more than 300 staffing and recruiting firms. His keen eye for strategy and delivery has resulted in multiple industry award-winning social media campaigns, making him a sought-after expert and speaker in the industry. Declan Edwards is widely known as that happiness guy and as a thought leader in the space of positive psychology, employee experience, and personal development. As the founder of BU Happiness College, a social enterprise dedicated to helping individuals and organisations build the skills of happiness, Declan has built a strong personal brand by standing at the intersection of science, storytelling, and social impact. His work has shown that happiness is not a fluffy ideal, but a measurable and learnable skill that drives meaningful results in both life and leadership. Through intentional personal branding, Declan has not only elevated his own voice but used it to amplify a movement that is changing the way we think about success, leadership, and happiness in the modern world.
[Stage] Marty Borosko and Michael Napolitano - Proactive Strategies for Staffing Firms: Thrive with Data, AI & Niche Positioning
Struggling with growth? These proactive strategies for staffing firms will help you thrive—even in uncertain times. Staffing firm leaders are facing structural shifts: AI, automation, and budget pressure are no longer future threats—they’re current realities. In this episode, Brad Bialy sits down with Marty Borosko and Michael Napolitano to break down how firms can get ahead by leveraging data, strengthening leadership infrastructure, and avoiding the reactive cycle that defines most staffing operations. This discussion unpacks urgent priorities for firms that want to scale, sell, or simply survive in today’s economy: Why the current downturn may be structural, not just cyclical—and how to respond How data analytics (not just intuition) can guide smarter decisions Why founder-led firms must evolve: from founder-dominant to founder-inspired leadership What separates commoditized staffing vendors from trusted advisors How AI is impacting the staffing landscape—and why it's still the human conversation that closes deals The role of strategic partnerships in creating real value (beyond cutting costs) Whether now is the right time to sell your staffing firm—and what makes a firm market-ready This video should inspire you to explore: Staffing data optimization Founder evolution and exit strategies Positioned for staffing leaders, recruiting firm owners, and executive teams, this episode features insights that rival those shared by Staffing Industry Analysts and The SIA Podcast, highlighting how high-performing firms are adapting faster—and smarter. About the Speakers: Brad Bialy is host of Take the Stage and InSights, two of the leading podcast for the staffing industry, presented by Haley Marketing. He has a deep passion for helping staffing and recruiting firms achieve their business objectives through strategic digital marketing. For over a decade, Brad has developed a proven track record of motivating and educating staffing industry professionals at over 100 industry-specific conferences and webinars. As a visionary leader, Brad has helped guide the comprehensive marketing strategy of more than 300 staffing and recruiting firms. His keen eye for strategy and delivery has resulted in multiple industry award-winning social media campaigns, making him a sought-after expert and speaker in the industry. Martin L. Borosko has been the Managing Member of the firm since 2006. Under his leadership, the firm has grown into one of the premier boutique firms with offices in New York, California, New Jersey and Pennsylvania. Marty leads the Staffing team within the firm dedicated to studying the best legal practices within the Staffing Industry. His philosophy is to direct clients toward legal strategies that facilitate growth and increase enterprise value in the long term. He often works as part of a team with leading investment bankers, accountants and risk managers to implement comprehensive growth strategies for clients. Marty is a frequent contributor to legal & business publications and lectures across the country on emerging issues impacting the Staffing Industry. He is the Chairman of the Becker Buy-Side M&A Summit, one of the Founders of the Launch Staffing Conference and sits on the TechServe Alliance M&A Marketplace as their designated law firm. Michael Napolitano is a partner with over 25 years of experience providing counsel and services in areas of profit enhancement, budgeting, planning, and compensation restructuring, helping clients to operate more efficiently. As a practice co-leader of Citrin Cooperman’s Staffing Services Practice, Mike has a specialized focus in the staffing industry. He also has deep expertise in the construction industry, advising contractors, developers, and construction products manufacturers. Additionally, he advises clients in technology, health care, food services, manufacturing and distribution, and various professional services firms. Michael provides a balance of deep industry knowledge and insight, extending his services beyond financial statements and tax returns to help clients understand the impact of their decisions, as well as plan for their future success. As a partner in valuation advisory services practice, Michael provides fraud and forensic accounting counsel in the areas of business partner disputes, marital dispute resolutions, damage calculations, uncovering hidden revenue, and litigation support. Clients benefit from his extensive experience and knowledge, as well as his strategic approach, which combines identifying clear, concise objectives with efficient follow-through. Michael frequently speaks and writes on issues related to the construction and staffing industries. He has presented at annual industry conferences held by the New Jersey Staffing Association. Offers Heard in this Episode: 30 minutes of strategic marketing consultation with Brad Bialy: https://bit.ly/Bialy30 Special Offers! Our Best Savings of 2025: https://bit.ly/bialyoffer What if your back office fueled your growth instead of holding it back? TRICOM makes it happen! From payroll and billing to accounting and asset based lending, they clear the roadblocks and power your path forward. Your team gets paid, your cash flow stays steady and your business scales like never before. TRICOM doesn't just support you, they set you up to soar. Visit https://www.TRICOM.com to learn more.
[Stage] Avner Baruch - Go To Market Strategy for Staffing Firms
Sales Enablement in staffing is no longer a tactical side function, it's the engine of your entire go-to-market strategy. In this eye-opening episode, Avner Baruch (Author of Project Moneyball) shares how top staffing and recruiting firms are transforming enablement from “content dumping” into measurable impact through coaching, role practice, and feedback loops. This video will inspire you to re-evaluate your GTM systems and explore enablement through the lens of performance coaching and strategic execution. In This Episode: What Sales Enablement in Staffing really means today How to build a go-to-market strategy aligned with sales motion The hidden cost of relying solely on content (and what to do instead) Why role practice and feedback loops are critical for sales acceleration How elite teams reinforce skills—without blowing their budget The enablement tech stack that makes it all possible Avner’s Project Moneyball methodology for enabling outcomes across the customer lifecycle Whether you're launching a new GTM motion or trying to reverse stagnant revenue, the insights here are built to drive impact across your customer lifecycle. Timestamps: 00:43 - What is sales enablement? A Moneyball analogy 02:57 - Sales enablement in startups vs. enterprises 03:45 - Why the best companies go beyond content 04:55 - The economic pressure fueling enablement evolution 06:43 - Common pitfalls: Content without context 08:51 - Why content is only half the battle 10:53 - The power of role practice and daily sales routines 12:55 - Real-world staffing challenges and playbook creation 16:29 - Why leaders avoid role practice—and how to fix it 20:52 - Leveraging AI for sales coaching 22:30 - Shifting outdated staffing habits 25:12 - Consistency beats intensity in sales enablement 27:26 - Misalignment of seller skills and roles 31:59 - Coachability and cultural fit in hiring 34:17 - The ideal sales enablement hire 37:01 - Content graveyards vs. actionable insights 41:36 - Meet Avner Baruch and Project Moneyball 44:26 - Moneyball methodology for enablement ROI 46:30 - Avner's favorite book: Crossing the Chasm About the Speakers: Brad Bialy is host of Take the Stage and InSights, two of the leading podcast for the staffing industry, presented by Haley Marketing. He has a deep passion for helping staffing and recruiting firms achieve their business objectives through strategic digital marketing. For over a decade, Brad has developed a proven track record of motivating and educating staffing industry professionals at over 100 industry-specific conferences and webinars. As a visionary leader, Brad has helped guide the comprehensive marketing strategy of more than 300 staffing and recruiting firms. His keen eye for strategy and delivery has resulted in multiple industry award-winning social media campaigns, making him a sought-after expert and speaker in the industry. As an executive GTM and Enablement leader, Avner Baruch has built and led GTM, Sales Enablement and RevOps functions from the ground up for leading Startups such as Walkme, Imperva-Incapsula, Rapyd and more notable SaaS businesses. As a consultant, member of Advisory Boards and Design Partners, he has helped entrepreneurs and scaling startups implement and reinforce their sales methodologies, fine-tune their Product-Market Fit, design, build and scale their selling motion. In 2020 he founded Project Moneyball (a GTM consulting firm) to help early-stage startups and scaling businesses overcome growth challenges. He is a certified sales trainer holding a B.Eng with Honors in Electrical Engineering & Physics from Coventry University (UK) and the Max Planck Institute (France). Offers Heard in this Episode: 30 minutes of strategic marketing consultation with Brad Bialy: https://bit.ly/Bialy30 Special Offers! Our Best Savings of 2025: https://bit.ly/bialyoffer What if your back office fueled your growth instead of holding it back? TRICOM makes it happen! From payroll and billing to accounting and asset based lending, they clear the roadblocks and power your path forward. Your team gets paid, your cash flow stays steady and your business scales like never before. TRICOM doesn't just support you, they set you up to soar. Visit https://www.TRICOM.com to learn more.
[InSights] Adjusting the Plan Without Losing Sight of the Goal
Join Brad Bialy and Steve Gipson of Recruiters Websites as they dive into the importance of endurance, mindset, and strategy in today’s staffing sales environment. Drawing powerful analogies from Brad’s Buffalo Marathon experience, they discuss how top-performing staffing firms are adapting their strategies to maintain growth in 2025. Learn why consistent effort, data-driven tactics, and a strong “why” can help you overcome sales slumps and economic uncertainty. Plus, discover practical tips to optimize your recruitment marketing and measure what really works. Chapters and Key Moments 00:00 – Welcome and Catching Up 02:45 – The Buffalo Marathon: Lessons in preparation and perseverance 05:00 – The emotional weight of running with family support 07:00 – Reflecting on legacy and the impact on kids 08:30 – Main takeaway: The goal remains, tactics evolve 10:45 – Drawing parallels between running and recruiting 13:50 – Avoiding shiny object syndrome in staffing tech 16:00 – Knowing when to pivot and redefine goals 18:40 – Budget constraints vs. strategic investments 21:00 – Are you really known in your market? 24:00 – Importance of outreach and continuous brand visibility 27:00 – Measuring marketing and sales success 28:30 – Why consistency beats short bursts 29:50 – Wrap-up and what to expect at NAPS Vegas About the Speakers Brad Bialy is the host of Take the Stage and InSights, the staffing industry's leading podcasts with close to 175,000 downloads. He has a deep passion for helping staffing and recruiting firms achieve their business objectives through strategic marketing concepts. For over a decade, Brad has developed a proven track record of motivating and educating staffing industry professionals at over 150 industry-specific conferences and webinars. His keen eye for strategy and delivery has resulted in multiple industry award-winning social media campaigns, making him a sought-after speaker and expert. A recruiting industry veteran with over 15 years of experience, Steve Gipson is the Director of Sales and Operations at Recruiters Websites. After spending seven years as a recruiter with a boutique search firm, he joined Recruiters Websites, a digital marketing agency specializing in the recruitment industry. For the past decade, Recruiters Websites has helped over 800 firms of all sizes and specialties enhance their digital presence and make more placements through their expertise in digital marketing, website development, and SEO services. Offers Heard in this Episode: 30-minutes of strategic marketing consultation with Brad Bialy: https://bit.ly/Bialy30 Special Offers! Our Best Savings of 2025: https://bit.ly/bialyoffer If you’re running a staffing firm and your tech stack feels more like a roadblock than a growth engine—Broad & Madison is your fix. With over 60 years of recruitment technology expertise, they streamline your systems, automate the boring stuff, and make your tech finally work for your team, not against it. Broad & Madison doesn’t just keep your systems running... they make them smarter, faster, and more profitable. To learn more about our friends over at Broad and Madison and how they can help your staffing firm maximize its technology visit https://www.BroadAndMadison.com
[Stage] Kendra Cato - Using Strategic Partnerships to Scale Your Staffing Business
Strategic partnerships in staffing aren’t just a support tool—they’re a vital growth engine for firms looking to scale in today’s competitive landscape. In this episode, Brad Bialy sits down with Kendra Cato, Director of Strategic Partnerships at Advance Partners, to discuss the mindset shift required for staffing firms to treat collaboration not as a luxury, but as a strategic necessity. With economic uncertainty, candidate shortages, and cautious clients, many staffing owners default to operating in silos. Kendra challenges this approach with real-world examples, outlining how early and intentional collaboration unlocks faster scaling, stronger client outcomes, and a competitive edge. Expect to Learn: Why strategic partnerships must start from day one How to find true alignment with vendors and industry collaborators The pitfalls of not checking in regularly with your partners When to reassess your partnerships—and how to know you’ve outgrown them Why data storytelling matters in executive-level communications Chapters and Key Moments: [00:22] The Mindset Shift: From Scarcity to Abundance [02:17] Why Collaboration Should Start on Day One [03:52] Finding a Growth Engine Through Partnerships [05:03] What Makes a “True” Strategic Partner [06:43] The Balance of Responsibility in Partnerships [09:08] The Ideal Kickoff Call [13:10] How Often to Check In with Strategic Partners [16:18] Knowing When to Change Partners [20:04] Overcoming the “First Service” Label [22:33] How to Find the Right Partner Without Attending Conferences [24:47] Investment vs. Expense in Strategic Partnerships [26:10] Should Your Partner Be Local or National? [29:18] The Importance of Community and Networking About the Speakers: Brad Bialy is host of Take the Stage and InSights, two of the leading podcast for the staffing industry, presented by Haley Marketing. He has a deep passion for helping staffing and recruiting firms achieve their business objectives through strategic digital marketing. For over a decade, Brad has developed a proven track record of motivating and educating staffing industry professionals at over 100 industry-specific conferences and webinars. As a visionary leader, Brad has helped guide the comprehensive marketing strategy of more than 300 staffing and recruiting firms. His keen eye for strategy and delivery has resulted in multiple industry award-winning social media campaigns, making him a sought-after expert and speaker in the industry. Kendra Cato is a dynamic staffing industry thought leader and business influencer known for her ability to build meaningful connections between people and organizations. With nearly 20 years of experience in strategic planning, sales, marketing, and research, her experiences in staffing technology have made her keenly aware of the importance of people and technology in driving business development. Kendra is currently the Director of Strategic Partnerships at Advance Partners where she works closely with the company's leadership and sales team to build holistic relationships across the industry and help staffing firms grow. Kendra is also a thought leader, speaker, and co-author of "Together We Rise." She is one of the founding members of Women of Color in Staffing, an organization committed to making the staffing industry more accessible, fulfilling, and lucrative for female leaders. Offers Heard in this Episode: 30 minutes of strategic marketing consultation with Brad Bialy: https://bit.ly/Bialy30 Special Offers! Our Best Savings of 2025: https://bit.ly/bialyoffer
[InSights] How the Best Recruiters Succeed in a Down Market: Curiosity + Reviews
Is your staffing firm struggling to gain traction in a tightening market? This episode dives deep into staffing industry success and the two often-overlooked drivers of long-term performance: curiosity and Google reviews. Brad Bialy and Steve Gipson unpack key lessons from recent conferences, real-world client experiences, and how top-billers like members of the Pinnacle Society stay on top. Expect to Learn: 1. Why curiosity is the No. 1 trait driving elite recruiters 2. How top producers maintain growth in a slow market 3. The hidden SEO and reputation value of Google reviews 4. Why the industry's best are doubling down on continuous learning and reputation management This episode should inspire you to rethink your recruiting strategies and explore how reputation marketing for staffing firms can become your next competitive edge. Drawing insights from elite groups like the Pinnacle Society and industry events like NAPS, Brad and Steve explain how the smartest recruiters are leaning into professional development, peer networks, and digital credibility. About the Speakers Brad Bialy is the host of Take the Stage and InSights, the staffing industry's leading podcasts with close to 175,000 downloads. He has a deep passion for helping staffing and recruiting firms achieve their business objectives through strategic marketing concepts. For over a decade, Brad has developed a proven track record of motivating and educating staffing industry professionals at over 150 industry-specific conferences and webinars. His keen eye for strategy and delivery has resulted in multiple industry award-winning social media campaigns, making him a sought-after speaker and expert. A recruiting industry veteran with over 15 years of experience, Steve Gipson is the Director of Sales and Operations at Recruiters Websites. After spending seven years as a recruiter with a boutique search firm, he joined Recruiters Websites, a digital marketing agency specializing in the recruitment industry. For the past decade, Recruiters Websites has helped over 800 firms of all sizes and specialties enhance their digital presence and make more placements through their expertise in digital marketing, website development, and SEO services. Offers Heard in this Episode: 30-minutes of strategic marketing consultation with Brad Bialy: https://bit.ly/Bialy30 Special Offers! Our Best Savings of 2025: https://bit.ly/bialyoffer If you’re running a staffing firm and your tech stack feels more like a roadblock than a growth engine—Broad & Madison is your fix. With over 60 years of recruitment technology expertise, they streamline your systems, automate the boring stuff, and make your tech finally work for your team, not against it. Broad & Madison doesn’t just keep your systems running... they make them smarter, faster, and more profitable. To learn more about our friends over at Broad and Madison and how they can help your staffing firm maximize its technology visit https://www.BroadAndMadison.com
Demand Generation: Can You Really Create Demand for Staffing Services?
It's a bonus episode this week, taken from Lunch with Haley. Can you create demand for temporary staffing? Today, around 2% of non-farm employment are temporary jobs. With 25,000 staffing companies competing for that business, winning clients has become exceptionally hard. But what if you could create demand for staffing? What if you could help employers to fill a larger percentage of job openings with contingent workers? Some studies have projected that as much as 10% of non-farm jobs could be temporary jobs. That’s 5x more staffing. Think about the impact that would have for your business! In this Lunch with Haley webinar, we’re bringing together some of the top sales minds in the industry to talk about demand generation. We’re going to look at the ways staffing can be used strategically to help companies to control labor costs, improve productivity, manage risk, and capitalize on new business opportunities. And we’ll discuss how staffing sales professionals can use topics like these to sell more strategically and differentiate their sales process and messaging from their competitors. About the Speakers David Searns, Co-CEO, Haley Marketing When it comes to marketing a staffing firm, few people know the industry like David. He literally grew up in the business. He has been helping staffing companies create innovative marketing strategies and award-winning websites for more than 25 years. Tom Erb, President, Tallann Resources With a career spanning nearly 20 years, Tom Erb has established himself as one of the staffing and recruiting industry’s top subject matter experts. As an executive for two of the largest staffing and recruiting companies in the world, Tom worked with some of the most recognizable and well-respected companies in the United States to help optimize their workforce strategy. As a consultant, trainer, and speaker to the staffing and recruiting industry, Tom has helped hundreds of firms create and execute sales and recruiting strategies to grow their business. In 2010 Tom formed Tallann Resources, a consulting firm specializing in the Staffing and Recruiting Industry. Tom has helped staffing and recruiting companies of all sizes and verticals transform their sales structure, create and implement their strategic plans, and optimize their recruiting process. Mark Winter, CEO, WinSource Group Mark is an expert at driving sales performance, keeping focus on customers, and keeping things simple. For 20 years, Mark has held every sales role out there- from Branch Manager to Vice President of Sales and Enablement for a $2.5B publicly traded staffing company. During that time, he has spent countless hours figuring out what works and of course, what doesn’t. This enables Mark to sniff out things that are blocking performance, remove the barrier, and get people to act. He is a Six Sigma Black Belt and holds master certifications from some of the top sales training organizations in the world. Whether its strategic planning, sales process development, sales training, customer acquisition & engagement, sales team performance, or system and tool adoption- Mark can help get your team on track. Mark is the CEO of WinSource Group, a consulting company that specializes in the staffing industry. By providing training, coaching, and solid process WinSource help staffing companies get the best possible performance from their sales team. Dan Mori, Founder of Staffing Mastery & President of Employment Solutions Dan Mori is a seasoned staffing industry executive, sales strategist, and leadership coach with over two decades of experience driving business transformation in the employment space. As President of Employment Solutions, he helped engineer one of the most successful regional staffing expansions in the country, growing the firm from a single location in upstate New York to a multi-state powerhouse operating in 28 states. As founder as well of Staffing Mastery, Dan brings a no-nonsense, high-impact approach to helping staffing firm leaders grow their teams, scale revenue, and systematize success. His passion lies in training salespeople to think strategically, lead with insight, and win market share—even in the most competitive or frozen economies. Dan also created the Staffing Dashboard, a powerful tool that provides staffing leaders with real-time business performance insights to make informed, data-driven decisions that drive growth and success. A recognized voice in the industry, Dan has coached hundreds of staffing professionals through workshops, playbooks, and performance coaching rooted in real-world results. He’s known for breaking down complex sales challenges into repeatable, scalable strategies—empowering firms to shift from reactive selling to proactive demand creation.
[InSights] Stop the Digital-Only Madness: Smarter Lead Generation Strategies for Staffing Firms
Is your staffing firm's digital lead generation falling flat? In this episode of Take the Stage, Brad Bialy talks with David Searns, Co-CEO of Haley Marketing, about the pitfalls of relying solely on digital automation for sales success. David explains why your prospect pool isn't large enough to make digital-only work and offers a smarter, integrated approach that blends human connection with digital tactics. Discover how to increase your conversion rates, win attention, and become the go-to expert your clients trust. Expect to Learn: 1. The value of integrated direct marketing 2. Why the "spray and pray" approach is failing staffing firms 3. How to personalize your outreach and boost lead engagement Key Moments: [00:00] Personal intros and pickleball frustrations [02:06] The Smart Ideas newsletter: history and purpose [03:10] "Stop the Digital-Only Madness"—The core issue [06:49] Why digital-only strategies fail in staffing [09:11] Winning the battle for attention first [11:49] Changing the sales conversation: Short game vs. long game [14:09] Incentivizing smarter sales approaches [17:34] Becoming a trusted advisor, not a necessary evil [19:27] Establishing credibility from first contact [23:01] Leveraging data and AI for better targeting [24:35] Building integrated campaigns that actually work [27:00] Aligning sales and marketing for success [28:59] Final thoughts and AI as a game-changer for sales productivity About the Speakers: Brad Bialy is host of Take the Stage and InSights, two of the leading podcast for the staffing industry, presented by Haley Marketing. He has a deep passion for helping staffing and recruiting firms achieve their business objectives through strategic digital marketing. For over a decade, Brad has developed a proven track record of motivating and educating staffing industry professionals at over 100 industry-specific conferences and webinars. As a visionary leader, Brad has helped guide the comprehensive marketing strategy of more than 300 staffing and recruiting firms. His keen eye for strategy and delivery has resulted in multiple industry award-winning social media campaigns, making him a sought-after expert and speaker in the industry. When it comes to marketing a staffing firm, few people know the industry like David. He literally grew up in the business. He has been helping staffing companies create innovative marketing strategies and award-winning websites for more than 25 years. Offers Heard in this Episode: 30-minutes of strategic marketing consultation with Brad Bialy: https://bit.ly/Bialy30 Special Offers! Our Best Savings of 2025: https://bit.ly/bialyoffer If you’re running a staffing firm and your tech stack feels more like a roadblock than a growth engine—Broad & Madison is your fix. With over 60 years of recruitment technology expertise, they streamline your systems, automate the boring stuff, and make your tech finally work for your team, not against it. Broad & Madison doesn’t just keep your systems running... they make them smarter, faster, and more profitable. To learn more about our friends over at Broad and Madison and how they can help your staffing firm maximize its technology visit https://www.BroadAndMadison.com
[Stage] Dan Fisher - Actionable Advice to Master the Cold Call
Cold calling in the staffing industry is stuck in the 1980s—but it doesn’t have to be. In this powerful episode of Take the Stage, Dan Fisher, founder of Menemsha Group, joins Brad Bialy (Director of Digital Marketing with Haley Marketing) to share how staffing professionals can modernize their sales outreach, differentiate themselves, and close more deals. From disarming the mental spam filter to mastering the art of the cold call, Dan delivers practical strategies backed by experience coaching 500+ staffing firms. Learn how to build trust, lead with empathy, and turn every call into a conversation. Key Moments in the Episode: [00:00] – Introduction: Why Cold Calling Feels Broken [01:18] – Why Staffing Is Behind Other Industries [03:14] – The Order-Taker Mentality [04:53] – Roleplay & Daily Practice [06:35] – Disarming vs. Selling [08:34] – How We Come Across as a Commodity [09:52] – The Art of Asking Permission [13:10] – Define What Yes Looks Like [15:51] – Sell Outcomes, Not Services [17:46] – How to Collect Impact Stories [21:07] – What to Do Once They Say Yes [23:43] – Sell the Problem, Not the Product [29:01] – Why Flipping the Conversation Works [30:08] – The True Purpose of a Voicemail [31:07] – About Menemsha Group [31:37] – Final Advice for Sales Reps About the Speakers Brad Bialy is host of Take the Stage and InSights, two of the leading podcast for the staffing industry, presented by Haley Marketing. He has a deep passion for helping staffing and recruiting firms achieve their business objectives through strategic digital marketing. For over a decade, Brad has developed a proven track record of motivating and educating staffing industry professionals at over 100 industry-specific conferences and webinars. As a visionary leader, Brad has helped guide the comprehensive marketing strategy of more than 300 staffing and recruiting firms. His keen eye for strategy and delivery has resulted in multiple industry award-winning social media campaigns, making him a sought-after expert and speaker in the industry. Between 1996 and 2008 Dan Fisher made over 800K cold calls selling IT staffing services, averaging $1.7M in annual GP. In 2008, he took the leap of faith, walking away from a high-paying Director level job in favor of hanging his own shingle and starting Menemsha Group. Since then Dan has worked with over 500 staffing and recruiting firms, and has trained and coached thousands of reps, recruiters and front line managers. By adopting Dan’s training and coaching tools, clients have experienced amazing results including: 75% of sales reps trained grow their weekly GM by an average of 3X Sales win rates increase by an average of 19% Clients have accelerated new hire time to first placement by 52% In addition to training and coaching, Dan now provides sales and recruiter enablement services, where he teaches staffing owners how to make winning behaviors repeatable, at scale, for predictable revenue growth.
[InSights] How to Recruit Outside of Job Boards in 2025
Struggling to find candidates outside of Indeed or ZipRecruiter? Learn how leading staffing firms are mastering recruiting outside of job boards in 2025. In this episode of Insights, presented by Haley Marketing, Brad Bialy is joined by Chief Strategy Officer Brad Smith to break down the most effective strategies to supplement—or even reduce—your job board spend. From leveraging Facebook and community groups to building powerful referral networks and reactivating your ATS, this episode offers a comprehensive playbook for sourcing talent in tough labor markets. Expect to Learn: How to build hyper-local Facebook campaigns that actually convert The real ROI of employee referral programs (and why most firms ignore them) Why your ATS is a goldmine—and how to activate it with segmentation Creative grassroots strategies like churches, trade schools, and local partnerships How top firms are rethinking their application flow to increase conversions The secret to follow-up that drives results: 70 touches, data-backed Whether you’re scaling your recruiting operations or just trying to reduce dependency on major platforms, this episode gives you a tactical roadmap to find better candidates, faster. About the Speakers Brad Bialy is host of Take the Stage and InSights, two of the leading podcast for the staffing industry. He has a deep passion for helping staffing and recruiting firms achieve their business objectives through strategic digital marketing. For over a decade, Brad has developed a proven track record of motivating and educating staffing industry professionals at over 100 industry-specific conferences and webinars. As a visionary leader, Brad has helped guide the comprehensive marketing strategy of more than 300 staffing and recruiting firms. His keen eye for strategy and delivery has resulted in multiple industry award-winning social media campaigns, making him a sought-after expert and speaker in the industry. Brad Smith is a Certified Inbound Marketing professional who has managed the implementation of digital marketing campaigns for hundreds of staffing firms. Brad has over 20 years of industry experience and stays on top of new marketing and technology trends, transforming them into winning strategies for staffing and recruiting firms. Offers Heard in this Episode: 30-minutes of strategic marketing consultation with Brad Bialy: https://bit.ly/Bialy30 Special Offers! Our Best Savings of 2025: https://bit.ly/bialyoffer If you’re running a staffing firm and your tech stack feels more like a roadblock than a growth engine—Broad & Madison is your fix. With over 60 years of recruitment technology expertise, they streamline your systems, automate the boring stuff, and make your tech finally work for your team, not against it. Broad & Madison doesn’t just keep your systems running... they make them smarter, faster, and more profitable. To learn more about our friends over at Broad and Madison and how they can help your staffing firm maximize its technology visit https://www.BroadAndMadison.com
[Stage] Patrick Morin - Your Culture is Your Competitive Advantage
Company culture strategy isn’t just important—it is your competitive advantage. In this powerful conversation from Take the Stage, Brad Bialy sits down with Patrick Morin, Partner at Transact Capital, to explore why company culture is more than a part of the business—it is the business. Especially in the highly commoditized staffing industry, culture is the invisible hand that shapes performance, retention, and client trust. Drawing on insights from Bill Taylor (Fast Company) and firsthand experience in M&A and organizational leadership, Patrick breaks down: Why culture defines your brand more than your strategy doc ever will How top-performing firms build cultures of accountability, learning, and responsibility The role of leadership in embedding values into operations, not just words How cultural fit—even for a 12-week assignment—can drastically improve outcomes Why the most disruptive companies hold everyone, even executives, accountable The golden framework for owning, competing, and reaching for business in uncertain times If you’ve ever felt like your staffing firm lacks a true differentiator—this is the conversation you can’t afford to miss. Chapters and Key Moments: 00:01 – Culture is the strategy: unpacking Bill Taylor’s insight 02:15 – Innovation as differentiation in a commoditized staffing world 03:47 – Top-down and grassroots culture development 05:12 – Hiring for cultural fit vs. skills 06:41 – Embedding temps into client culture 08:00 – Necessary evil to trusted advisor 11:28 – Culture of accountability, responsibility & learning 14:57 – A story of accountability—from the maintenance guy up 16:30 – Humility and “I’m sorry” as leadership superpowers 19:28 – Empathy and handwritten notes: the human advantage 24:32 – Own, compete, and reach: a framework for market strategy 28:31 – How to pivot in uncertain markets 30:58 – Optimism for the future of staffing 32:32 – About Transact Capital Partners 36:12 – Advice for new staffing professionals About the Speakers Brad Bialy is host of Take the Stage and InSights, two of the leading podcast for the staffing industry. He has a deep passion for helping staffing and recruiting firms achieve their business objectives through strategic digital marketing. For over a decade, Brad has developed a proven track record of motivating and educating staffing industry professionals at over 100 industry-specific conferences and webinars. As a visionary leader, Brad has helped guide the comprehensive marketing strategy of more than 300 staffing and recruiting firms. His keen eye for strategy and delivery has resulted in multiple industry award-winning social media campaigns, making him a sought-after expert and speaker in the industry. Patrick Morin is a partner with Transact Capital Securities, a Richmond, Virginia- based investment banking firm that specializes in mergers and acquisitions of privately-owned companies with enterprise values up to $250MM. Transact specializes in the staffing industry, serving clients in technology, light industrial, marine/stevedoring, skilled labor, hospitality, logistics, financial & administrative, legal, and medical staffing specialties. He was also one of the founding partners of BrightHammer, LLC., a global consultancy engaged by private equity groups, boards of directors, and CEOs to improve the performance of their invested companies. BrightHammer works with select start-ups, growth companies, and turnarounds to stabilize operations and ramp up revenue and employee performance. Prior to his current engagement, he was seven years as Senior Vice President with Cornerstone Realty Income Trust, Inc., a New York Stock Exchange-traded company that owned and operated apartments throughout the US. Before joining Cornerstone, Mr. Morin was with Dale Carnegie Training for five years and was an instructor for almost two decades. He was ranked among the top instructors globally and was a member of the elite Global Delivery Team. While a member of the National Speakers Association, he personally conducted thousands of keynotes and training meetings for businesses, associations, government agencies and community groups. Notable groups he's addressed include: the National Independent Staffing Association, McDonalds, National Association of Women In Construction, NASA, the National Ground Intelligence Center, the DEA, National Apartment Association, and the staffing associations of NY, Wisconsin, New Jersey. Mr. Morin appears on television, radio, and in print (Forbes, CNBC, Crain’s) as an authority in his field and wrote a weekly column on sales for the Central Pennsylvania Business Journal and www.lendio.com. He serves on the boards of several local charities including the YMCA and the Franks Foundation. Patrick makes his home in Richmond, Virginia and in chairlifts of ski resorts around the country.