All Episodes

BE FAST: Signs of Stroke - Bonus Episode

Go & See: A Process in its Natural Habitat - Observations and Interviews

More Steps Than Sense: Why We Make Simple Tasks Complicated - Extra Processing

Getting Your Steps In (for all the Wrong Reasons) Waste in Motion - Motion

Hoarders: Hospital Unit Edition - Inventory

Frequent Flyer Miles_When Your Supplies Travel More Than You Do - Transportation

Lost Potential: How We Undermine Engagement and Empowerment - Non Utilized Talent

Everywhere Is a Waiting Room: Healthcare's Most Familiar Waste - Waiting

More Isn't Better: The Trap of Overproduction - Overproduction

When Mistakes Multiply: Why Defects Hurt Everyone - Defects

Busy Can Feel Productive (But Isn't): VA, NVA, W

Process Improvement Intuition: Red Flags of Broken Processes

Welcome to Stepping Up Healthcare