All Episodes

The Four Steps that Redefine and Create Exceptional Workforce Culture

Rethinking Leadership in your Business & Why the Worst Player Often Time Becomes the Best Coach

Breaking Past the Entrepreneur Isolation Trap & Why the Lone Wolf CEO Gets Eaten First

Ego vs. Expertise and the Personal and Professional Power of Lifelong Learning

Transactional vs. Transformational Leadership - The Recipe of Attracting & Retaining Exceptional Talent

How this Treatment Coordinator Bonusing Flaw is Diminishing your Greatest Asset - Private Practice Quick Tips Edition

The Four Parenting Styles of Business Reshaping Workforce Culture & Compliance

Stop this Remote Patient Monitoring Scheduling Error for Increased Efficiency & Profitability - Private Practice Quick Tips Edition

The Six Attitudes of Artificial Intelligence & Learning to Lead the AI Revolution

When Lack of Passion Undermines Brilliant Strategy - One Major Flaw in your Growth Plan to Fix NOW!

Maximize your Marketing Dollar and Increase New Patients (or New Customers) by Avoiding these Critical Website Mistakes

Pay for Trust - Rethinking How You Hire, Pay & Reward People

The $0 Marketing Hack: How Family-Owned Businesses Win Where Corporations Fail

From Resistance to Results: A Real Leadership Makeover

Lights On, Truths Out: Five Silent Killers Sabotaging your New Customer or New Patient Marketing Strategies w/ Dr. Robert Barton

The Untold Story Missing from your Business - How this Common Restaurant Mistake is Hurting your Clear Aligner Starts & Revenue

The Tortoise vs. the Hare - How Great Leaders Implement Ideas Quickly but Perfect them with a Methodical , Disciplined & Relentless Focus

Why Knowledge is NOT Power & The Single Greatest Predictor of Success in your Business & Life

The True Sign of an Exceptional Marketing Company & Why your New Customer or New Patient Acquisition Strategy is ALL WRONG

The Consensus Leadership Trap - Why Innovation Requires Bold Decision Making that Requires you to Lead without Permission

The Vast Misunderstanding of Customer Experience & Using its Psychological Definition to Create a Famous Brand that Goes Beyond the Data Sheet

The Proactive Mindset: Turning your One-Star Anxiety into Five-Star Google Review Strategy

Using Consumer Data Trends to Successfully Navigate and Transform your Life, Career & Business

The Real Reason you Aren't Achieving your Goals - Learning to Identify & Navigate your Personal & Professional "Blind Spots"

Three Proactive Ways to Increase Cash Flow in your Life and Business NOW!

CoHost Series: The Power of Professional Image and the Impact it has on Sales & Revenue w/ CoHost, Dr. Bryn Cooper

Part 2 - Navigating Peer Influence: How your Clinical Peers are Sabotaging your Success

Digitalizing, Immersing & Transforming Exam Rooms for Increased Conversions, Starts & Revenue

Double your New Patients Overnight (w/out Advertising) by Mastering this One Skill

Welcome to 2025 - The Year you Reimagined Growth & Redefined your Success w/ Dr. Bob Skopek

Three Essentials to Revolutionize your Practice in 2025 and Beyond - The Final Episode of Season 7!

How the Science of Mutualism and Cognitive Training can Revolutionize your Life, Career and Business

Part 1 - How your Clinical Pursuit of Perfection is Sabotaging your Business Success

The Recipe of Building High-Trust, High-Performing Teams w/ Guests Dr. Jep Paschal and Office Manager, Lisa Torino

Good Christina vs. Bad Christina - How the Culture you Create will Determine the Employee Performance you Receive

Part 1: Navigating Peer Influence: How your Clinical Peers are Sabotaging your Business Success

Unmasking Illusions: The hidden lies behind industry data trends and How they Lead to the Most Destructive Human Flaw

Rapid Fire Edition with Dr. Bryn Cooper

An Invisalign Appointment Gone Wrong - How Miscommunication and Lack of a Customer Obsessed Culture Leads to Lost New Patients, Revenue and Referrals

Part 3 - How to Achieve the Pinnacle of Customer Service | Transform the Patient Experience with Cutting Edge Digital Marketing Strategies

Part 2 - The Three Ways to Achieve the Pinnacle of Customer Service | Transforming Patient Experiences through Continuous Training

Part 1 - The Three Ways to Achieve the Pinnacle of Customer Service | Mastering a Culture that Obsesses Over Customer Experiences

Part 4 - How to know your Business has Achieved the Pinnacle of Customer Service

Part 3 - How to Know your Business has Achieved the Pinnacle of Customer Service

Part 2 - How to Know your Business has Achieved the Pinnacle of Customer Service

Transforming Patient Experience - How to Know your Business has Achieved the Pinnacle of Customer Service (Part 1)

Episode 100 - A Tribute to the Outcasts, Rebels, Forward-Thinkers and Innovators Transforming the People Business of Orthodontics

Blue Ocean Orthodontics - Creating a Business that has NO Competition with Guest Dr. Bob Skopek

How your New Patient Paperwork Proves your Practice Doesn't Function as a People First Business

Charting the Path of the Future - The New NPG Podcast Format has Arrived!

Trust vs. Performance - Navy Seals Team Six Leadership Lessons for an Unstoppable Team, Culture and Business

Avoiding the Biggest Mistake Private Practices Make When Selling to Corporations

Welcome to 2024 - The Year you Fired Yourself

What a Down Economy Really Said About your Practice in 2023

The Real Reason your Online Marketing is NOT Producing the Exceptional Results you Need

The Absolute Best Events that You and Your Team Will Likely Never Attend

Harnessing Calmness During Turbulent Times - Learning to Lead your Practice by Executing the #1 Trait of Great Pilots and Baseball Umpires

Three Payment Plan Mistakes Preventing you from Starting More Clear Aligner Cases

How a Transformative Culture Can Forever Impact the Lives of Others - A Special Tribute to Dr. Boyd Whitlock

The Most Ironic Thing About Your Patient Non-Compliance Complaints

How You Are Doing to your Business What Price Shoppers Are Doing to Your Practice

The Presentation Power of the Framing Effect - How to Get People to Draw Different Conclusions Based on the Same Information

Why your Receptionist is your New Treatment Coordinator - Five Ways that Redefine the Receptionist Role to Thrive in the New Economy

Welcome to 2023 - Three Ways to Reduce the Headaches Associated with Employee Onboarding & Training

How your Accountant is Sabotaging your Success - Four Ways that Redefine Cost and Overhead for the New Economy

How to Grow your Business, while Strengthening your Marriage

The Critical Hiring Mistake Keeping you from Finding Higher Level Talent

The Worst Marketing Mistake Business Owners Make in a Down Economy

The #1 Success Trait of Billionaires & Why Price Shoppers Really Exist

The One Word that Defines if You'll be a Great Leader

The Most Important Part of your Brand Awareness You're Likely Forgetting

Five Essentials to Ensure your Practice Thrives in a Down Economy

The 80/20 Sales Rule & The Biggest Mistake Made in your TC & Doctor Exams

Five Pricing Strategies to Successfully Increase your Fees, Conversion, Profit & Revenue

Welcome to 2022 ... The Year You Woke Up Scared!

The Glaring Hole Missing from Every Job Description at your Practice

The Real Story Behind your One Star Patient Reviews

The Lie You've Been Told About the Lifeline of your Practice

The Subconscious Bias Keeping you from More Cash Flow & Starts

Redefining Greatness - The 5 Essential Attributes that Define an Exceptional Employee in the New Economy

The Keys to Retaining High Level Talent

The Best Marketing Investment You"ll Likely Never Make

The Essential Ingredient Missing from your Dream Business & Dream Life Recipe

Forever Rethinking Convenience to Increase New Patients, Efficiency, Profitability & Revenue

Future Proofing your Practice with Guest Chris Bentson

Ready, Shoot, Aim ... Making 2021 and Beyond your Best Ever!

Because You Never Know Who's Watching - How to Positively Impact the Lives of Others

The 8 Second Attention Span & Mistakes to Avoid when Shortening your New Patient Consult

Engine Oil, Steaks & Proof that Client Experience is the Key to Dominating your Competition

The Water Bottle Approach to Increasing New Patients, Case Acceptance & Revenue

Thinking Differently About Culture & Practice Growth with Guest Dino Watt

Starbucks & The Future Success of your Practice

Growing a Practice in the Post Covid New Economy

Three Keys to Using the Virtual Consultation to Grow your Practice

Feeling the Pain to Grow your Business - Using Difficult Times to Forever Change your Mindset

Coronavirus - How to Ensure your Business Survives and Thrives During These Uncertain Tims

Five Walt Disney Experiences and How to Use Them to Grow your Practice

Make 2020 Your Best Year Ever - Create a "Story Brand" of Excellence that Dominates the Competition

The Power of Asking - How a Simple Question Can Transform your Practice

Build your Wealth - Essential Tax Saving Strategies w/ Guest Tom Gibson

How to Get and Remain Ahead of your Competition with Guest Dr. Bob Skopek

The Experience that Never Was - My Real Life Story of Why your Business Must Do Things Differently

A Proactive Approach to Online Advertising - How to Use Data to Determine the Future of Digital Marketing

"What's the Big Deal ... I Just Work Here!"

The 7 Steps to Achieving Prosperity

How to Instantly Become More Efficient with your Time

Three Types of Employees & The Journey of Behavioral Change

Turning Ideas into Action - Three Essential Ways to Grow your Practice

Why YouTube is the New Google and How to Use it to Grow your Practice

The Current State of Orthodontics - Remaining Bullish with Guest Chris Bentson

Effective Training Methods - 5 Steps to Ensure a Fabulous Team

How Lost Opportunities Kill - The Very Scary Numbers You Need to Know

Five Ways to Positively Change Human Behavior to Best Grow your Practice

The Five Steps to Changing Human Behavior to Best Grow your Practice

Data Metrics that Matter - How to Obtain Better Visibility of your Practice

The Buzz ... Important Updates

Three Strategies to Instantly Impress your Patients

Grow your Practice with the Psychology of 5-Star Customer Service

Welcome to 2019 - A Better Business and a Better You - Three Strategies for your Best Year Ever

2018 Review & 2019 Preview

Important Updates, a Thank you, Virtual Store and Upcoming Episodes

Six Strategies to Increase Pay Per Click ROI

How to Overcome the Biggest Obstacles Keeping you from your Dream Practice & Dream Life

Positioning your Practice for Future Success with Guest Dr. John White

15 Methods to Make your Receptionist Great - Advanced Phone Training for Increased Conversions and Employee Excellence

Four Ways to Make Your Employees Great - What the Finest Institutions Do that You Don't

How to Achieve Better Brand Awareness & Consumer Engagement

The Stats You Aren't Tracking But Should - The Difference Between a Goal & a Result

Bring on the Competition - Why Competition is the Single Best Way to Grow your Organization

Employees Respect ONLY what you Inspect

Strategies of Billionaires (Part 1) - How to Better Recruit, Interview & Delegate Tasks with Guest Nathan Hirsch

Consumers & Your Online Reputation - How to Increase 5-Star Reviews, Referrals & New Patients

How to Take your Receptionist to a Level of Excellence and Beyond - Invaluable Lessons Every Receptionist and Business Owner Should Know

From Nothing to a Top 1% Provider with Guest Dr. Donna Galante

How to Operate a Proactive Business Instead of a Reactive Practice

Expert Advice: How to Increase Case Acceptance - Part 4 - Episode 11

Consumer Trends & Doctor CEO's with Guest Dr. John White

Everything is Marketing - Episode 9

Expert Advice: How to Increase Case Acceptance - Part 3 - Episode 8

Why you Have a Spending Problem - Episode 7

Expert Advice: How to Increase Case Acceptance - Part 2 - Episode 6

The Business of Dentistry & Orthodontics - Episode 5

How to Grow your Practice Backwards - Episode 3

Expert Advice: How to Increase Case Acceptance - Part 1 - Episode 4

The Future of Orthodontics - Episode 2

Growing your Practice Like the Top 1% - Why We Exist - Episode 1