All Episodes
The Business & Pleasure of Flowers — 336 episodes
More Than a Conference: How AIFD Symposium Can Elevate Your Floral Career
Quick - Train Your Team on This Before Mother’s Day Hits
Finding Your People: The Power of Community (In and Beyond Flowers)
From Forensics Lab to Flower Moxie with Amy McCord
Hard Truths Flower Shop Owners Need to Hear
What You Can Control (and What You Have to Let Go)
Stop Overthinking Social Media: Real Strategies That Work
Just Add Flowers: Inside That Flower Feeling’s Mission to Make Flowers an Everyday Habit
AIFD Registration Is Open!! From Vision to Reality: Elevate 2026 in Orlando
Jelly Beans & Trust: 7 Subtle Ways to Win Customers for Life
Why Showing Up Matters: The Power of Face-to-Face in Floral Education
What Makes You Leery? Trusting Your Gut in Life, Business, and Flowers
Trust, Betrayal, and the Healing Power of Kindness
Bizarre Psychology & Valentine’s Day: Why People Think, Feel, and Buy the Way They Do
The Warren Buffett Principle Every Florist Should Implement
Dilly, Dally & Clique Conference Confessions: SAF Next Gen
Your Valentine’s Day Staff Meeting: Prepared, Profitable, and Positive
The Bingo Card Check-In: Progress, Perspective, and a Little Industry Tea
Clean Up the Crap & Keep Going: A New Year, A New Word
From Pinterest to Petals: Turning 2026 Trends into Flowers with Ellie LaFever
10 Signs You’re Mentally Strong (Even If You Don’t Feel Like It)
My Customer Service Voice vs. What I'm Really Thinking
Taking Your Brand to the Next Level in 2026 with Angelique of Accent Decor
Not Every Customer Is Mad: The Power of Pause and Kindness
Designing a Dream Wedding in Rome: Flowers, Flexibility & a Whole Lot of Love
Email Marketing That Builds Real Customer Connection
Mayhem with Marlin: Christmas Installs 101 — Pricing, Process & Profit
Making Magic (and Marketing) Happen for the Holidays
When It Rains, It Pours: Giving Yourself Grace in Life’s Storms
Wonder Over Noise: What Mr. Rogers Still Teaches Us
Opportunity > Obstacles: A Candid State-of-the-Industry with SAF’s Kate Penn
What Is Flower Clique, Really?
The Outsider’s Perspective: Working Inside a Family Business
Episode 300: Celebrating Milestones, Memories, and Lessons Learned
Morning Habits That Change Everything
People, Petals & Big News: A Conversation with Bill LaFever on What’s Next
50 Years in Flowers: Vonda's Origin Story
Marketing with Intention: Tone, Templates & Timing for Florists
From SAF to Sympathy Sales: Lessons, Laughter, and Lasting Tributes
Three Generations, One Flower Clique: Behind the Scenes of Family, Flowers, and Fun
The Deadline Advantage: Less Stress, More Done
From Castles to Conferences: Lessons from Abroad and AIFD
The Most Profitable Tool in Your Shop: It’s Not What You Sell
Quotes, Bugs & Big Truths: What’s Crawling Across Your Mind (and Legs)
Make a Statement or Stay in the House: Marlin Hargrove’s Journey to Freelance Floral Designer, one of Laughter, Redemption, and Floral Passion
Behind the Click: The Reality of Our Photo Shoots
Behind the Scenes at SAF: A Conversation with Amanda Jedlinsky
Inside AIFD Symposium: What to Expect, Why It Matters & How It Inspires
Aloha & Business Wisdom: Monty Pereira of Watanabe Floral Shares Lessons in Leadership & Legacy
You've Got RAS! (Reticular Activating System), Summer Mindset, and TX State Floral Expo with Marissa Guerrero
Flower Clique's Summer of Petals, Plans & Productivity
Too Many Words, Too Little Time: Reading, Retention & Real-Life Learning
Chimneys, Choices & Customer Care: Why Actions Speak Louder Than Smoke
Back to Just Us: Confessions, Laughter & A Fishing “Rodeo"
Laughter, Lilacs, and Lifelong Memories: Our Dutch Flower Adventure
Mentors, Micro-Mentors & Miss Piggy: A Chat with Mike Black of Jet Fresh
"You Could Do That..." Ian Prosser & Zoë Gallina Talk Wedding Trends and Family Biz
Tariff Talk (BONUS EPISODE)
Florist Wellness: How to Survive (and Thrive) During the Busy Season
Meet Your Flower Buddies: Tech, Tools & Gummy Bears with Paul & Tony Guerrie
Floral Journey & Industry Wisdom with Beth O’Reilly
Spring Forward: Mother’s Day Strategies from the Directors
Think Before You Type: Navigating Social Media & Workplace Conversations
Tips for Handling Tough Workplace Conversations & Strategies for Effective Communication
Floral Trends & The Power of Permanent Botanicals with Sarah Botchick
From High School HTML to Modern-Day Magic: Why Your Website Matters with Sarah Botchick
Get the Giggles: Unforgettable Valentine’s Day Card Messages from Florists
Blooming Hearts: A Valentine's Day Special
Customer Service Lessons Learned from Lenny
Valentine's Day Countdown! Steps to Success
What's on Your Bingo Card? Try This Goal-Setting Method for 2025
Start the Year with a Word and Join Flower Clique's Fifth Anniversary Celebration
What is the difference between Observing and Absorbing and Why it Matters!
2025 Trend Predictions: Insights from Ellie LaFever
Overcoming Business Challenges with Positive Perspective
Navigating Trade Policies and Tariffs with Insights for Valentine's Day 2025
How to Master Your Customer Experience in 7 Days
Gratitude and Thanksgiving
Why Professional Certification? With Renee Tucci AIFD, CFD, PFCI
Decoding SEO: Expert Insights & Strategies with Ryan Freeman
The Cut Foliage Business: Challenges and Opportunities with David Register from FernTrust
The Unseen Challenges of Being a Manager or Leader
Behind the Scenes: Lessons from Working with Top Video and Design Teams
Find Your "Sparketype" with Ellie and Lori | BONUS Team Retreat Recap!
Navigating Customer Service Challenges with Empathy
Blossoming Success: Inside the Flower Clique Team
Overcoming Obstacles: Practicing What You Preach
Unveiling the Art of Exceptional Customer Service with Sam Bowles: Rewind
A Blooming Celebration: Wedding Flowers and Design Insights
Honoring Labor Day: History, Lessons, and Tips for Moving into Fall
Quotes That Could Alter Your Mind
Practical Tips to Move the Sustainability Needle in Your Floral Shop
Highlights from SAF Convention in Miami
Blossoming Against All Odds
Flowers Come From Where?! with Williee Armellini
Color Palette Trend Forecast for 2024 (Camp Clique Replay)
Leadership Traits That Retain vs. Repel Employees
A Different View of AIFD Symposium Emerge
A Favorite Episode Replay: The Five Dysfunctions of a Team
Maximizing Productivity by Understanding Your Personal Productivity Curve
Navigating the Industry with SAF Leaders Kate Penn CEO and Oscar Fernandez President and Chairperson
Finding Your OFF Mode
Leadership Wisdom for Graduates: 6 Habits to Ditch for Success
Leadership Knowledge and Skills: What's the Difference and Why it Matters
Inside the Benz School of Floral Design: A Conversation with Bill McKinley AIFD
Blooming Passion: A Floral Journey with Bill McKinley, AIFD, CFD, ICPF
Celebrating Mother's Day Traditions from Around the World
Mother's Day Marketing and Sales Tips
AIFD National Symposium: "Emerge" with Ralph Giordano AIFD
Who's Open To Trying Something New? What's Holding You Back?
Gaining Wisdom as we Bloom: Truths We Wish We Knew In Our 20's
Unleashing the King of Bling: Prom Trends, Marketing Strategies, and More with Dan Fisher
Do You Need That App?
Meeting Mojo: Conquering Chaos with Highlight and Help
Maximizing Your Conference Experience: From Attending to Presenting
Now is the Time to Prepare for Mother's Day (Yes, Now!)
20 Psychology Facts That Will Make You Think!
Beyond the Roses: Navigating the Post-Valentine's Business Boom
Blooms & Bliss: A Brief Valentine's Day Special
Elevate Your Customer Service and Sales this Valentine's Day: Know Your Customer!
Spring Trends in Decor and Prom: A Conversation with Sarah Botchick from Pioneer Imports and Wholesale
Lori and Ellie's Icks and Picks and Interview with Holly Haveman, CF, with Highlights of the 2024 Great Lakes Floral Event Expo
Preparing for Valentine's Day 2024: Essential Tips for Flower Shop Owners
Kicking off 2024 with Goals and Word for the Year
Cheers to Four Years! Celebrate Our Birthday With Us
Reflections of 2023
2024 Trend Predictions and Product Development Insight with Ellie
Real Sustainability for the Real Florist with Mayesh Design Star, Abby Chick
"The Retention Revolution": Key Takeaways and Tips from the Book
Holiday Hustle: Three Expert Tips for Retail Florists
Thanksgiving Reflections: A Family Gathering
Discovering Personality Tendencies and Strengths in Communication
A Growing Success: An Interview with TSFA Texas State Floral Association
Full Hearts: Reflecting on 200 Podcast Episodes
SAF Petal It Forward 2023: Lori's Heartwarming Experience
Recapping Our Bogota Adventure: Highlights and Takeaways
Creating Ripples in Bogota: A Journey to Natuflora (Natural Flowers)
Digital Strategies and Insights with Renato Cruz Sogueco, VP of Digital Strategy and Education at BloomNet
Transporting the Fragrance: A Conversation with David Armellini from Armellini Logistics
Journey of a Floral Professional: Interview with Brent Leech AIFD, CFD
Charting a Successful Course for 4Q 2023
From Novice to Expert: A Conversation with Lottie McKinnon
Unveiling Growth Opportunities in Businesses
The Importance of Pricing Your Flower Designs on Your Website
C’Mon Barbie, Let’s Go Viral
The Bridge Between Eras: Navigating Generational Communication with Cameron Pappas and Ellie LaFever
Tips to Open Your Mindset in Managing your Business
Business and Life Lessons from a Successful and Experienced Florist Battling Cancer
The Subtle Art of Substitutions with Abby Chick
Blooming Beyond Bounds: Unveiling the Art of Exceptional Customer Service with Sam Bowles
God Bless America! Little Known Facts about Independence Day
8 Subtle Signs of a Confident Genuine Leader
Next Gen Live! Recap with Ellie and Lori
How do you Handle Employee Conflict in the Workspace?
Tips to Successfully Onboard Employees and Retain a Strong Team
Respect in the Workplace: Why, How and What to Avoid
What is Unreasonable Hospitality?
What Can We Learn From Warren Buffett?
Mother's Day Memories from Flower Clique to You
Communication and Training are Key for a Successful Mother's Day
Essential Holiday Prep from a 4th Generation Florist, Jennifer Barnard, AAF, from Tillie's Flower Shop
Industry Happenings and Disciplines for Improving Your Attitude
Mental Wellness in the Work Place, with Sarah Botchick from Pioneer Imports and Wholesale
Is Your Workplace Psychological Safe? Four Questions to Ask Yourself
Choices to Make Now ~ That Will Help You Create the Life You Want and Deserve
The Power of Positive Affirmations and Why They Work
Have you Started to Crush 2023 or Need to Reset?
All The Details with Corrine Heck, PFCI
Dr. Nicole Price on Learning the Skill of Empathy and Her New Book, Spark the Heart
Prom Trends 2023: Interview with Sarah Botchick from Pioneer Imports and Wholesale
Flower Delivery Driver Tips (Reminders) for the Ultimate Cupid Experience
Business & Pleasure Mindless Chit-chat with the Girls
Choose Words Wisely, Clarify Your Message for Top Customer Service
Valentine's Day Prep: 🌸 Clique Tips
What is Seed Your Future? Interview with Executive Director Jazmin Albarran
Leadership Lessons: Five Dysfunctions of a Team
The Journey Continues: Happy Anniversary to Us! (Our Annual Anniversary Episode)
As We See It: Predictions in 2023 for Retail Florists
What Can You Learn from Tik Tok 🤷🏼♀️
Six Tips for Effective Employee Communication
Proven Tips to Prep for the Holidays with Ralph Giordano AIFD
Fresher than Fresh with Ryan Black of Jet Fresh Flowers
Real-Life Retail Florist: Floristry Education for Today's Professionals
Bill LaFever: Words of Wisdom on the Economy and Supply Chain & Exciting New Products
Five Tips to Overcome Challenges
Time to catch up...Whatcha doing? Whatcha learning?
Barry Gottlieb on Dogs and the Power of Attitudes
Barry Gottlieb on Making Smart Business Decisions and Living Authentically
From Flower Child to Fearless NextGen Leader: Nicole Palazzo of City Line Florist
How to Become a Better Leader with Dr. Nicole Price
10 Survival Rules for Managers
We asked: What are you investing in your business now... to move the needle forward? (Live! from SAF 2022)
SAF National Convention Recap & Our Takeaways
A Serious Photo Shoot and SAF Convention in Orlando
Retail Business Adjustments & Customer Service with Julie Poeltler AIFD, PFCI, IMF, CAFA
The Jet Fresh Guys: How Their Business Took Flight, Building Great Work Culture, & Creating Loyal Employees
A Vulnerable Conversation about Work-Life Balance
SAF Next Gen Recap with Ellie LaFever and Lori Wilson
What's Next? What Should the Floral Industry Expect Going Forward?
Higher AOV and a Stress-Free Website | Why outsourcing your e-commerce is a game-changer
How to Fix Your Employee Onboarding and Retain a Strong Team
We Asked: What's Inspiring You? (Live! from AIFD Symposium 2022)
Celebrate our Freedom!
The Four Most Important Attributes in a Good Boss
Who's the Boss? Abby Chick, Best Buds Partnership and Blakemore Flowers
Who's the Boss? The Next Generation: Derek and Holly Zschokke from Glassing Florist
Who's the Boss? Husband and Wife Team, Beth and Dwain Wilwol Share their Story on Owning a Flower Shop
SAF Next Gen Live! What is it? Join Ellie LaFever, Nicole Palazzo and Derek Woodruff to find out more!
Leadership is Listening: More Words of Advice from Michael Martin - Teleflora EVP & GM of Sales & Membership
Behind the mic with Michael Martin, EVP and General Manager of Sales & Marketing at Teleflora
Episode 124: Trending...Mother's Day 2022 Aftermath
Remember When...in the Floral Industry with Katy Miller and Tim Farrell AIFD, AAF, PFCI
Web Recap: SEO Made Easy + Mother's Day Prep Tips from Ryan Freeman
What are Balloon Buddies and What Do They Have to do With Flowers?
Trending: Bit of a Slowdown, Hiring and What is Employee Branding?
Tips to Increase Sympathy Sales in Your Floral Business
Communication: What Every Owner Wishes His Employee Knew...And Vice Versa 😉
What is Emotional Labor and Why You Need to Know...
Trending Subjects: Let's Talk Prom and Delivery
5 Tips to Resolve Conflict in the Workplace
Valentine's Day Follow-up: Three Areas in your Business to Know & Control to Make a Profit
Innovation in the Floral Industry is Possible! Interview with Sahid Nahim Founder of New Bloom Solutions
Self-Care for Florists: Helpful Tips For You & Your Team
Clarity in Flower Sales: Words that Can Confuse a Customer
Are We Reaching the Next Generation of Flower Buyers? A Candid Interview with Millennial & Gen Z Guys
Men & Flowers with Eddie from Barstool Sports
The Valentine's Day 2022 Playbook
Product and Color Trends for 2022: Interview with Sarah Botchick from Pioneer Imports and Wholesale
Celebrating the Anniversary of Flower Clique & the Podcast: A Recap of Our Journey
Avoiding the Great Resignation: Questions to Ask Your Team Members
Holiday Traditions: Poinsettias, Ornaments, an Elf and Perhaps Some Grief
Who is the Next Generation of Flower Buyers?
A Career in Nursing Meets Floral Design: The Story of Janet Woloszyk (Member Spotlight)
What to Expect for Valentine's Day 2022 from Bill LaFever, President of The Bill Doran Company
Celebrating our 100th Episode with Four Ways to Create a Positive Ripple
Our Four FAQ's from our Live Event in Texas
Boss Alert! Five Questions You Should Ask Yourself
How Did You Get Started in the Flower Business? Our Cliquers Share their Story in This Spotlight Episode
Amy Balsters, The Flower Coach, Part 2: Mindset and Space
Amy Balsters, The Flower Coach, on Achieving Technique, Foundation and Confidence in Bridal Bouquets
Are You Ready for Retirement? Great Advice from Kane McGukin, Wealth Management Specialist
Cliquer Spotlight! Let's buy a Flower Shop with Jeannie Myers, Town and Country Flowers & Gifts
Education, Energy and Opportunity: Interview With Jenny Thomasson AIFD, PFCI, EMC and Beth O'Reilly AIFD, TMF
Five Ways to Get Through the Unthinkable with Dr. Nicole Price
How to Become a Better Leader with Dr. Nicole Price
Cliquer Spotlight: The Secrets to Success in Challenging Times with Michelle Jones
How Floral Technology Can Be Easy - Ida Bertone from Floranext Talks Experience, Customer Service, and Industry Passion
Covid Continues: How are YOU doing?
The Lowdown on Legal for Small Businesses with Laura Waits, Attorney
Abby Chick from Blakemore's Flowers: Leading a Successful Team: Cliquer Spotlight!
Hiring and Training Solutions for the Modern Florist
Sharing Some Exciting News with Renee Tucci AIFD PFCI
Sympathy Series #2: Must Know Tips to Increase Your Sympathy Sales
Sympathy Series: #1 - Interview with Mindy Corporon, author of Healing a Shattered Soul
Interview with Special SAF Guests: Kate Penn CEO and Laura Weaver Kern CMP
What Every Retail Florist should know about their Wholesaler
Why It’s Important to Take a Step Outside of Yourself
Mistakes to Avoid on Your Website: The 3 Most Common Mistakes + Solutions You Can Do Yourself
Lessons Learned from Dad: Happy Father's Day!
Cliquer Spotlight! Christy Doonan from Alice's Country Rose shares her Floral Journey Story
A Whole New Wedding World, Tips and Trends
The Pause and Pivots We Learned in Moving Past Covid-19
The Customer is NOT Always Right ~ Here's Why
Behind the Scenes: Mother's Day Flowers, What you See, What you Don't See
How to Stay Sane During The Mother’s Day Madness
Your Mother's Day Readiness Check List and A Few Bonus Ideas!
Do Employee Incentives Work? Maybe it Depends on your Team…
SEO and PPC: An Easy to Understand Explanation to What it is and How it Works
All Leaders Face Challenges, How Do You Cope?
Where did all the flowers go? Throw back to past Easters with great ideas to market TODAY!
Floral Industry Predictions and Updates for 2021 with Bill LaFever, President of Bill Doran Company
Time and Patience: The Struggle is Real
What's Your Frog? Book Talk on Eat that Frog! by Brian Tracy
A Tribute to a Special Friend, Marie Ackerman AIFD PFCI AAF
It's Time for a Reset! What Does That Mean for You?
Lights, Camera, Action! What are the gal's up to with Ellie LaFever?
Four Must Know Customer Service Tips for Valentine's Day and Everyday!
Employee Care and Website Tips for Valentine's Day: It's not too late to get ready!
Interview with Jerome Raska AIFD: Successful Branding and Marketing Ideas for Everyday and Valentine's Day!
Valentine's Day Marketing and More
Start Off 2021 with a Word, Goals and a Vision Board - It's Important!
Celebrating Year #1 ~ Join us to celebrate!
Lessons Learned in 2020 and How to Take Control 2021!
Tips to Find Joy in this Unprecedented Christmas Holiday
Not just for the Holidays, but 3 Areas to Direct Your Energy in Business
Interview with Ace Berry AIFD, PFCI about his Personal Experience on Full Bloom on HBO Max
December is here! What does it mean for the shop?
Interview with Beth O'Reilly AIFD, TMF, floral designer on HBO Max "Full Bloom" show
Interview with J. ~ From Growing up in a Flower Shop to Host of “J Schwanke’s Life in Bloom on Public Television
What Causes Something to Become Contagious? What makes you share something you like?
Interview with Bill LaFever, Owner of BDC on Supply Chain challenges and expectations for the Retail Florist
Anxiety in the Flower Shop: What you need to know
Interview with Julie Poeltler AIFD PFCI, IMF, CAFA on the importance of Education and more...
The Value of Communication with Employees in your Business
Interview with Audrey Kristoff, Product Specialist at Flower Clique
Interview with Jenny Thomasson AIFD, PFCI, EMC of Jenny T Floristry
5 Tips to Help Resolve Conflict
Are you making Unhealthy Comparisons in Your Life and Business?
Interview with Ken Senter AIFD: Wedding and Event Business impacts from Covid
Interview with Renee Tucci AIFD PFCI: An unusual Journey to Success
What the Heck is Flower Clique?!
What You Need To Know About Subscriptions
Decision Fatigue is Real, What You Need to Know.
Life's Realities: Eleven Things We All Need To Realize
The AIFD Journey: Sharing the Voices of a few New AIFD Members and a Few Lessons Learned
The Flower Shop of the Future: Keep your eyes open! Vonda & Ellie LaFever
Voices of Prominent AIFD Members: Why AIFD?
AIFD Leadership: Interview with Jody McLeod AIFD, PFCI + Mayor of Clayton, NC
Celebrate AIFD Month: Interview with Jackie Lacey AIFD President
Feedback vs. Advice: It's all in the approach
Turtles are like people: both can only move forward if they stick their neck out
What can give you Joy in the Midst of a Storm?
Interview with Ryan Freeman: What can you do for your online business?
Inspiration: The What, Who, and Where, Interview with Ellie LaFever
Interview with Sharon McGukin AIFD, PFCI: What's Next - Selling Flowers in 2020/2021
What to Say, and Not to Say! Online Review Advice from Flower Clique Specialist Leslie Bridendolph
Mother's Day Memories: It's the little things.
Rethinking Mother's Day: Maintaining your brand and your sanity while planning your Mother's Day
We asked you, "What's giving you life, bringing you joy, through the challenges?"
Vonda and Lori ask, "Who will you be, post Covid-19?"
3 Steps in the process of life changes that you might be experiencing now
Interview with Kate Penn, CEO Society of American Florists
Interview with Bill LaFever: Effects of Covid 19 on the floral industry and benefits of CARES Act
The Power of Flowers and how it helps in this time of Covid-19
Interview with Tim Farrell: Challenges and Opportunities
Interview with Kami Martin: Your website, reviews and more...
Interview with Tom Bowling: Trends to expect for 2020, Permanent Botanicals
Interview with Rich Salvaggio: Changes in the Floral Industry
Interview with Ellie LaFever: Lessons learned growing up in the flower shop and beyond
A Few Laughs for Valentine's Day Stress Relief!
Four Must-Know Rules for Customer Service
Lead Your Team by Knowing Your Audience
Valentine's Day! It's Time to Rally Your Team!
Part 2: Small Changes, A Better You, & Better Business for 2020
How Small Changes Can Create A Better You and Better Business Practices for 2020
Welcome to The Business & Pleasure of Flowers!