All Episodes
The Debt Collection Drill — 83 episodes
Legally Deleting a Credit Bureau Tradeline
Does Your Collection Agency Name Violate Regulation F?
Landmark Victory! Debt Collector Did Not Deceive Debtor Who Refused to Give Name
Pandemic Causes Historic Debt Collection Law Changes
CFPB Proposes Debt Collection Rule that Congress Rejected
Common Sense Prevails! Seventh Circuit Affirms Consumer was not Harmed by Letter and Dismisses FDCPA case
Validation Notice Lawsuits: Overlooked Ruling from Third Circuit Proves Debt Collectors are Right!
Should Collectors Change the Validation Notices Sent into Pennsylvania?
Federal Courts Hold that Standard Validation Notice Violates FDCPA. Now What?!
New Federal Court of Appeals Rulings Favor Debt Collectors
New Consumer Strategy for Baiting FDCPA Violations And Use of Text Messages in Debt Collection.
COLLECTORS FINALLY WINNING FDCPA CASES: HAS THE TIDE TURNED OR IS SOMETHING LURKING?
Law Changes Regarding Interest Disclosures, Validation Notices and Settlements
Verbal Authorization for Recurring Payments – Ask Yourself One Question: “Do I Feel Lucky?”
New Collection Letter Lawsuits in California and New York:
Three Overlooked Traps for First Party/Early Out Servicers
Consumers Bait Collectors With New Script to Manufacture FDCPA Claims
Debt Collectors Sued for Not Assessing Interest . . . Seriously?!?
Agency Fights the Good Fight (and Wins!)
The Election That Changed the Collection Industry Forever
Should Debt Collectors Email Consumers?
What Collectors Really Need to Know About the CFPB’s Proposed Rules
FDCPA Victory in Class Action Letter Case: What It Means for the Industry
Do Consumers Need to Show "Concrete" Injury to Sue Debt Collectors?
Appellate Courts Hold Typical Collection Letters Violate FDCPA
Get Sued If You Do . . . Get Sued If You Don't: The Debt Collectors' Conundrum
Debt Collectors Flooded with Mass-Produced Requests for Validation
Overcoming the Two Biggest Challenges Facing the Collection Industry
Big Mistake: Three Compliance Risks Collectors Overlook
Check by Phone Payments Still Cause Legal Headaches For Debt Collectors
Radical State Law Changes Constrict Collections in New York, Illinois and Maine
WHAT DEBT COLLECTORS REALLY NEED TO KNOW ABOUT THE FCC ORDER AND THE TCPA.
Is It Illegal to Charge Credit Card Convenience Fees? By John K. Rossman
Crucial Collection Law Update: Common Sense Prevails in West Virginia?
HAS YOUR COMPANY BEEN HIT WITH MULTIPLE FDCPA OR TCPA CLAIMS?
COURT EXPANDS “LEAST SOPHISTICATED” STANDARD TO INCLUDE ATTORNEYS?
Is There a “Silver Bullet” for Defeating FDCPA and TCPA Claims?
New York Debt Regulations Revised Into Chaos
Defend Claims That Your Envelopes Violate the FDCPA!
NEW FDCPA REQUIREMENT FOR DEBT VERIFICATION: IS THERE MORE TO THE STORY?
Can Debt Collectors Legally Charge Interest?
CFPB Civil Investigative Demands Scorch Debt Industry: What Your Company Needs to Know Today
Avoid the Three Biggest Threats Facing the Debt Industry
How Collectors Win FDCPA Cases Without Going to Court
Litigation Alert: Recent Court Rulings Force Collectors to Revisit Validation Language
Landmark FDCPA Victories Finally Limit "Least Sophisticated Consumer" Standard
Strict Debt Laws Harm Consumers, Reduce Credit Access According to Government Study
Three CFPB Changes to the FDCPA That Will Redefine Debt Collection
"Precollect" Causes FDCPA Heartburn for Collectors and Creditors!
CFPB Authorizes Some Collections on Time-Barred Accounts Without a Disclosure
Letter Violation Lawsuits Rise – Avoid the Three Most Common Claims
The FTC Thinks Foti Message Violates the FDCPA... Now What?!
Think Your Dispute Process is Solid? Three Overlooked Laws Cause Turmoil
Debt Collectors Face Six Figure Fines in New York City: Is Your Agency Next?
Is Every Collection Call a Violation of the Law?
Debt Collectors Gone Wild? What the Media Doesn't Know.
Collectors Fight Back: Seeking Sanctions in FDCPA Cases
How to Avoid TCPA Lawsuits
December 18, 2012: Avoid Three Costly Debt Collector Mistakes in 2013
Do Consumers Really "Trick" Debt Collectors into FDCPA Lawsuits?
Secrets to Defeating FDCPA Claims
Debt Collectors Prevail in Recent FDCPA Cases -- Is the Tide Finally Turning?
State Laws Prohibit Popular Debt Collection Tactics
August 4, 2012: Should I Go to Law School?
Courts Reject FDCPA Claims that Lack Common Sense
Are Debt Collector Phone Messages Illegal?
CFPB Supervision will be Good for the Debt Industry (Really?!)
The Most Treacherous Place for Debt Collectors in the U.S.A.
Is it Illegal to Record Collection Calls?
Episode 12: Effective Collection Agency Crisis Responses
Episode 11: Intelligent Debt Collector Strategies for Responding to a Consumer Attorney
Episode 10: The Top Reasons Why Consumers Sue Debt Collectors
Bonus Episode: John Rossman on MN Law discusses fines issued by the MN Department of Commerce
Episode 9: The Most Overlooked Collection Letter Violation and Permissible Purposes for Pulling a Credit Report
Episode 8: Top Three Strategies for Debt Collectors Defending FDCPA Class Actions
Episode 7: Solving the Foti Phone Message Conundrum
Bonus Episode: Savvy Social Media and the Law
Episode 6: Can a Debt Collector Legally Use Facebook, Text Messages or Email to Collect a Debt?
Episode 5: Defeating Marginal FDCPA Claims – Damages and Materiality
Episode 4: “New Strategies for Complying with the Telephone Consumer Protection Act (TCPA)
Episode 3: Debt Collectors’ Biggest Mistakes: Licensing Violations
Episode 2: Collection Harassment: How many calls is too many?
Episode 1: Strategies for Collectors to Avoid Lawsuits