All Episodes
The Evergreen Show — 81 episodes
If Only We Knew... [#80]
Ben Franklin Was Wrong [#79]
The Ick Test [#78]
Knowing Your Competitors [#77]
Benchmarking Vs. Innovation [#76]
Do You Really Know Your Customers? [#75]
Creating a Perfect Customer Experience [#74]
Practice Makes...What's That You Say!? [#73]
The Parent Trap [#72]
Tell Me How You Really Feel [#71]
Addition By Subtraction Part 2 of 2 [#70]
Addition By Subtraction Part 1 of 2 [#69]
Strategic Habits to Win [#68]
Making It Easy For Them to Say Yes [#67]
Clicks On The Dial [#66]
Showing Up Is Everything [#65]
Improve Performance With Two Simple Questions [#64]
Making an Offer They Can't Refuse [#63]
Show Me The Way! [#62]
Spend Some Money! [#61]
The Simplicity Trap [#60]
Future Proof Your Company [#59]
Work Vs. Practice [#58]
What's Different This Time? [#57]
Stop Doing That! Do This Instead. [#56]
Check Your Pulse: The One Question That Leads to Better Decision Making [#55]
How to Compete With Amazon Without Having a Billion Dollars [#54]
Messaging Matters: Why Your Messaging Is Worth It's Weight In Gold [#53]
Managing Remote Work Teams [#52]
Who Do Your Customers Think You Are? [#51]
Thriving in a Post-Pandemic World [#50]
The Single Most Important Competitive Advantage [#49]
Why Things Fail! [#48]
Are You Drinking The Wrong Lemonade? [#47]
Quit Being so Damned Humble [#46]
The Magic of Asking Better Questions [#45]
One Process, Two Process, Red Process, Blue Process [#44]
When to Fire a Salesperson Part 2: The Case Study [#43]
When To Fire a Salesperson [#42]
Radical Candor In Practice [#41]
What SHOULD I Really Be Doing? [#40]
Don't Think Outside The Box - Destroy The Box [#39]
The Power Of The Human Touch [#38]
Role Playing is a Requirement [#37]
Doing Referrals Right [#36]
Internal Benchmarking: The Case Study Show [#35]
Internal Benchmarking 101: There's literally no excuse to not be doing this! [#34]
Referrals Redux - Tactical Referral Generation For Busy Salespeople [#33]
You Won't Get What You Don't Ask For - Why Your Clients Don't Refer You [#32]
The Right Tool For The Job [#31]
Bigger Companies, Smaller Companies, Same Problems [#30]
Getting More Out of The Time You Have [#29]
Setting The Stage [#28]
That Old Disney Magic [#27]
"Our Industry is Going Through Big Changes This Year!" Welcome To The New Reality [#26]
Your Resolutions Suck - How To Achieve The Goals You Set [#25]
Radical Results 15 Minutes at a Time [#24]
The Single Most Important Sales Skill [#23]
The Hierarchy of Wonders [#22]
Do Better by Doing Less - Debunking The 10X Myth [#21]
Great Strategy Can't Fill This Gap [#20]
The Evergreen Show BONUS EPISODE!!! November 19, 2017
Paying attention to what matters, when it matters [#19]
Are You Making Customers Hate You? [#18]
We'll Bet You $5M You Don't Need That Training [#17]
"Our Customers Only Care About The Lowest Price!" [#16]
When You're Consistently Good, You Can Even Beat up Your Customers Without Repercussions! [#15]
Why We Hate This Referral Question So Much [#14]
You Might as Well Burn Your Profits [#13]
Get Your People To Stop Learning and Start Doing [#12]
This Is Costing You Customers (And How To Fix It) [#11]
Attitude as a Corporate Asset? [#10]
If You Can't Explain It, You Don't Really Know It! [#9]
No, Your People Aren't Your Most Valuable Asset [#8]
Management By Butcher Knife [#7]
You Probably Need to Micromanage More [#6]
Last Years Numbers Don't Matter [#5]
Success Isn't Sexy [#4]
Juggling Chainsaws on a Tightrope [#3]
Overcoming Change Fatigue With Your Employees [#2]
Better Processes, Higher Profits. It's that simple. [#1]