All Episodes
The Property Management Show — 177 episodes · page 1 of 2
Building an AI-Native Property Management Company
From Property Manager to Trusted Advisor: How Ping Hsu Nearly Lost His Business and What He Learned
Portfolio vs. Departmental: Which One is a Better Property Management Team Structure?
Google Ads for Property Managers: Expert Insights from Maddie Lushington
Maximize Property Management Revenue Part 3: Educating Owners and the Misuse of AI
Maximize Property Management Revenue Part 2: Churn, Lifetime Value, and Legislation
Maximize Property Management Revenue Part 1: The Truth Behind Fee-Maxing
Residential Property Maintenance Metrics and Improving NOI (with Ray Hespen)
AI’s Role in Attracting Owner Leads for Property Managers
PART 2: Why the Vendor Bidding Process Is Broken (and What It’s Costing Property Managers)
PART 1: Why the Vendor Bidding Process Is Broken (and What It’s Costing Property Managers)
Preparing Your Property Management Company for a Profitable Sale with Scott Duke of OpnRoad
Persuasive Copywriting in the Age of AI
Rental MLS: A Threat or a Tool to Help Property Managers?
Legacy Planning for a Property Management Business
The Power of Action Versus Perfectionism in Video Marketing
Shifting Tides in Digital Marketing with Rand Fishkin Part 2
Shifting Tides in Digital Marketing with Rand Fishkin
Property Management Business Owner’s Ticket To Freedom
Mid-Term Rentals Part 2: Strategies for Success in Managing Furnished Properties
Maximizing Profits with Mid-Term Rentals: Property Management Blue Ocean Strategy – Part 1
Understanding ACH Fees and Payment Fraud with Jordan Bennett from Nacha
Mastering Owner Lead Generation in Property Management with Jennifer Merritt of RentScale
How Property Managers Can Deal with Rising Costs and Labor Shortages in Maintenance with Ray Hespen – Part 2
Maintenance Analytics with Ray Hespen – Part 1
Investing and Managing in the Urban Real Estate Market with Byron Thompson
Current State of the Short Term Rental Market with Heather Nicely – Part 2
Pros and Cons of Adding Short Term Rentals to a Long Term Rental Management Business with Heather Nicely – Part 1
State of the Podcast Address by Marie and Brittany
Building a Rock Solid Property Management Company: Advice from Business Consultant Deb Newell
What Matthew Kaddatz Learned Running a Property Management Company Through the ’08 Recession
2024 Property Management Outlook with Jeff Hacker
Entrepreneurial Lessons from the ’08 Recession with MaryAnn Hoffman & Andrew Dougill
How to Market a Property Management Company with Marie Tepman
3 Blue Ocean Strategies for Growing Property Management Companies with Scott Brady
Weathering the Storm: How to Recession-Proof A Property Management Business w/ Kim & Scott Hampton
How to Set a Property Management Marketing Budget According to Greg Crabtree, CPA
Creating Customers for Life
Lifetime Value vs. Transactional Value
The Power of Purpose-Driven Property Management
Retention in the Face of Acquisition – Part 2
Retention in the Face of Acquisition – Part 1
Retaining Employees and Clients in a Way that’s Purposeful and Profitable
Managing Properties in One of the Country’s Toughest Places Without People-Pleasing
Balancing Profit, People, & Customer Experience
Expanding Customer Lifetime
Customer Lifetime Insights and Marketing with Marie
Customer Analytics with Aurelie Lemmens
How to Deal with Owner Churn
What Factors Affect Owner Churn? with Ray Hespen
Why Customer Churn is a Silent Killer with Daniel Craig
Podcast Sneak Peek: Owner Churn with Ray Hespen
Podcast Sneak Peek: Customer Churn with Aurelie Lemmens
The Property Management Show is Back!
3 Steps to Profitability with Kathleen Richards
Catching Up with the NARPM Women’s Council for Property Managers
What to Expect at PM Grow 2022 with Michael Lushington and Ethan Lieber
Do Guarantees Work? with Chuck Hattemer
Misconceptions About PM Leasing Automation with Abi Wasserman of Showmojo
Blind Spots in Property Management Marketing
Closing Marketing Gaps to Compete in the New Normal
How Remote Work Is Impacting Property Management Maintenance | Part 2
How Remote Work Is Impacting Property Management Maintenance | Part 1
How to Compete with Venture-Backed Property Management Companies
The Practice of Property Management Profitability
Property Management During Moratorium Madness
Why Your Realtor Referral Program Isn’t Working (& How to Make it Work)
Property Management Marketing | Part 3 | How Owner Marketing Has Changed
HOA vs. Property Management Banking
Why Property Managers Should Know About Nacha
Property Management Marketing | Part 2 | Building Waitlists & Pre-Marketing
Property Management Marketing | Part 1 | The Rise of Zumper & Facebook Marketing
PM Grow Summit 2021: A Whole New (Virtual) World
Introducing the NARPM Women’s Leadership Council
The State of the Rental Property Market
Understanding Artificial Intelligence in Property Management
A Conversation with Two Experts in Property Management Business Plans
Building & Maintaining Successful Referral Relationships in Property Management
Website Accessibility 101 for Property Managers with Attorney Kris Rivenburgh
How Property Managers Sell Before Saying a Word
How to Keep a Virtual Property Management Team Accountable and Productive
Using Data to Guide Property Owners Through Delinquency & Economic Uncertainty
Handling Property Management Maintenance During and After a Crisis
Good vs. Bad Property Management Leads: Where to Draw the Line
Managing Hits to Your Property Management Cashflow During the COVID-19 Pandemic
Branching Out From Traditional Property Management Services
Part 2: Reimagining How Standardization is Implemented in Property Management Companies
Part 1: The Power of Standardized Systems in Property Management Companies
An Overview of AB 1482 with Guest Keith Becker
Property Management Market Trends with Jeff Hacker
Risk Management Mistakes That Keep Property Managers up at Night with Guest Kathleen Richards
Property Management Banking and Trust Accounts (Explained by a Banker)
How 1031 Exchanges Can Grow a Property Management Business (Even if You Don’t Do Real Estate Sales)
Bottlenecks to Profitability Part 4: Maintenance Limbo
Bottlenecks to Property Management Profitability Part 3: Leaky Sales Funnel
Bottlenecks to Property Management Profitability Part 2: Poor Accounting
Bottlenecks to Property Management Profitability: Focusing on the Wrong Activities
Debunking Privacy Myths for Property Management Companies with Hans Skillrud and Donata Kalnenaite of Termageddon
Investment Inception: How to Get Investor Owners to Trust Property Managers, with guest Shawn Johnson
Understanding Responsible Property Management Growth with Eric Wetherington