116 | When HOA Incivility Gets Expen$ive

Send us Fan MailBoard member incivility is rising, and it's costing your HOA! Learn how to reduce insurance claims & protect your community!  ✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/You might have noticed, but lately Incivility is rising in community associations. This, in turn, is leading to more liability claims with higher premiums and denied insurance coverage. Robert Nordlund and Kevin Davis join us this week to break down how board member behavior impacts the financial stability of HOAs. From increased anxiety after COVID to growing legal settlements, they explain how simple steps like rule enforcement, communication, and confidence can make a real difference.Chapters from Today's Episode: 00:00 What role do insurance companies play in HOA board performance?01:08 Why are insurance companies pushing board members to do their jobs?02:55 How has incivility among HOAs increased since the pandemic?05:36 What are the consequences of board members acting from fear?08:50 How does rule enforcement impact insurance and community stability?12:10 What is social inflation and how does it affect liability claims?16:42 Ad Break - Kevin Davis Insurance Services 17:16 What are some real-world examples of expensive HOA claims?18:30 How can board members avoid high deductibles and rejected claims?21:44 How does better communication lower the risk of insurance claims?25:00 Why should HOA boards treat their roles like a business?28:16 What strategies can help reduce future insurance costs?Podcast Links:Full Episode ListWatch On YoutubeEngage in the conversation!Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to [email protected] yourself or a Board Hero you Know!Board Hero NominationsBoardmember Merch Store!Connect with Hosts on LinkedInJulie AdamenKevin Davis, CIRMSRobert Nordlund, PESupport Our SponsorsAssociation Insights & MarketplaceAssociation ReservesCommunity FinancialsKevin Davis Insurance ServicesStoke Light Video & MarketingThe Inspectors of Election