181. Five Brick and Mortar Store Systems Every Shop Owner Should Document

A fact that might surprise you: EVERY indie store owner has a set of brick and mortar store systems. Yes, even those of you who don't yet have an operations manual! You might not have them anywhere but inside your head, but you do have a set of systems and processes that you follow.  We're diving deeper into operations manuals in the second installment of this four-part series. Listen in to learn the five key systems that every indie retailer should document, including one system you can easily document today. For show notes, including links to anything I've mentioned in this episode, visit www.savvyshopkeeper.com/episode181. Learn more about Kathy Cruz and Savvy Shopkeeper at Savvy Shopkeeper Follow Kathy on Instagram (@savvyshopkeeper)