229. Get Better Feedback with these 10 Survey Questions; Commercial Real Estate Leadership

Before you send out a client satisfaction survey, it's worth asking: are you actually delivering great service?  In episode 229 of Commercial Real Estate Leadership, Darren Krakowiak shares how a poorly timed feedback request from his own residential property manager sparked a deeper dive into what makes a survey effective. You'll learn: – Three key survey scales to consider – 10 smart questions to include in your next client survey – How to lift response rates and collect more meaningful feedback This episode is a must-listen for commercial real estate principals looking to deliver quality outcomes, strengthen client relationships and uncover growth opportunities. Want a free survey template tailored for commercial real estate? Email [email protected] with the subject line 'Survey'. --- If you'd like a free survey template tailored for commercial real estate principals, just email [email protected] with the subject line 'Survey'. Email [email protected] and put the word "GROW" in the subject line to take the first step towards accelerating revenue growth in your commercial real estate agency with the right people on your team, serving ideal clients inside a business that just works. Visit the CRE Success website: cresuccess.co Read the episode anecdote, get the transcript and watch the video recording of the podcast here: cresuccess.co/blog/229 To share this episode or your thoughts on it, tag us on socials: @cresuccess or use our hashtag: #cresuccess If you enjoy the show, leave us a rating or review on Apple Podcasts or Spotify. Connect with Darren Krakowiak on LinkedIn Podcast music sourced from audioblocks.com