EPISODE · Dec 12, 2023 · 6 MIN
#469: HEMA's Heritage and Values Drive Customer Loyalty : (Short Summary Show)
from Let's Talk Loyalty
The World’s Largest Loyalty Programs™ research report from Let’s Talk Loyalty is now available.Download it by subscribing to our newsletter on the World’s Largest Loyalty Programs™ now.---------------In this weeks episode of Let’s talk “a little” loyalty, Tom Peace reviews the original podcast where Paula was joined by Karlijn Van Den Berg, HEMA’s Loyalty & CRM Manager, based in the Netherlands, who shares her insights on how to drive customer loyalty the old-fashioned way.With an incredible heritage of almost 100 years, HEMA’s approach to business showcases some of the key principles that drive customer loyalty – values like simplicity, consistency, and fairness.Show Notes :- 1) Karlijn Van Den Berg2) HEMA’s3) #269: HEMA's Heritage and Values Drive Customer Loyalty
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#469: HEMA's Heritage and Values Drive Customer Loyalty : (Short Summary Show)
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