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#86 B2B Customer Experience – Wie schaffe ich Erlebnisse?

EPISODE · Sep 20, 2020 · 27 MIN

#86 B2B Customer Experience – Wie schaffe ich Erlebnisse?

from Aus dem Maschinenraum für Strategie | Marketing | Vertrieb · host Michael Stiller

Wenn 80% der europäischen Unternehmensvorstände die Customer Experience Ihrer Leistung positiv bewerten, aber nur 12% der Kunden zustimmen, dann gibts ein Umsetzungsproblem! Aber - wie schaffe ich es CX herzustellen?Im Gespräch mit SAP-CX-Experte Christian Reimann sprechen die Maschinisten Stiller und Scholzen in der aktuellen Podcast-Folge, welches die wichtigsten Stellschrauben sind. Viel Spaß beim Hören!

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#86 B2B Customer Experience – Wie schaffe ich Erlebnisse?

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