A Year in Review: 2021 and the Healthcare Experience

It is no secret that 2021 has been a difficult year for many people. For a second consecutive year, our healthcare systems have been tested in unprecedented ways. Despite these issues, there are always reasons for hope. On today’s podcast we look back on this tumultuous year. While it is evident these challenges will not be solved overnight, taking time to reflect can be a step in the right direction. We are joined by Katie Owens, Healthcare Experience Foundation (HXF) co-founder and president, for today’s interview. We discuss takeaways from 2021 while we also look forward towards 2022 and share reasons to be optimistic. Katie also discusses some of the trends HXF saw across our field last year while working with some extraordinary healthcare organizations and leaders. Learn more: https://healthcareexperience.org/2021-review/