Healthcare Experience Matters
BookmarkHealthcare Experience Foundation
Healthcare Experience Matters is a health podcast hosted by Healthcare Experience Foundation. It has 179 episodes, with the latest published February 2025.
Welcome to the official podcast of the Healthcare Experience Foundation. Every one of the millions of small encounters that comprise the healthcare experience serves as a chance to seek excellence, change someone’s day, week, or month. These experiences may even change a patient’s outlook on life itself.This podcast’s mission is in lockstep with Health Experience Foundation’s ongoing drive to create demonstrable improvements in patient experiences of care. It exists to improve quality and safety outcomes and assist institutions with retaining star employees.
health ·en ·179 episodes
Tackling Burnout Rates Among Medical Assistants and Patient Care Coordinators
Why The Patient Experience Matters with Michelle “Missy” Moorhead, MSN
Elevating Physician Engagement Through Effective Rounding
Enhancing Patient Experiences through Self-Reflection on Language and Demeanor
Creating Conditions to Motivate a Staff of Busy Clinicians
The Importance of Gratitude with Katrina Coleman, BSN, MSN | Happy Thanksgiving!
How to Retain Great Nurses
Learning from The Painful Mistakes of Others to Advance Patient Experiences
Elevating Care Experiences with HCAHPS 2.0: What CEOs and Boards Need to Know
Crucial Leadership Advice for Every Healthcare Professional to Embrace
Building Effective Teams & Insights on Healthcare Leadership
What Empowering Leadership Should Look Like in Healthcare
Advancing Health Equity for Improved Quality in Healthcare
Enhancing the Patient Experience by Choosing Our Words Wisely
Engaging Healthcare Colleagues in Very Difficult Conversations
Embracing a Childlike Curiosity for Delivering Better Communication with Patients
What Can Be Done to Stop Disinformation in Healthcare?
“Hearing vs. Listening”: The Impact of Hearing Loss on Providing Excellent Patient Experiences
Why Inclusive Leadership Education in Healthcare is More Essential Now Than Ever
Embracing A.I. Without Losing the Human Touch in Healthcare
Technology’s Evolving Role in Improving Patient Experiences
Inclusive Healthcare Leadership: Why Dignity, Respect, and Language Matters
Coaching’s Measurable Impact On Improving Patient Experiences
Healthcare Leadership and Moving from Colleague to “Boss”
The Tangible Benefits of Cultural Inclusion Training in Healthcare
Navigating The Important Future HCAHPS Survey Changes
An Unwavering Mission to Empower All Patients
Why Healthcare Needs a New Approach to Relationship Rounding
Including All Voices in Patient Safety
Improving Doctor/C-Suite Communication to Advance Patient Care
Overcoming the Inherent Challenges of Physician Leadership
How to Best Lead with Authenticity in Healthcare
Self-Compassion and Empathy’s Vital Role in Building Healthcare Leaders
Building a Workplace Culture of Belonging in Healthcare
Emotional Intelligence to Promote Inclusive Healthcare Leadership
The Medical Professionalism Questions That Need to Be Addressed
Healing Patients Better by Listening to Uncover Their Deepest Needs
Putting into Practice DEI Training in Healthcare
Health Literacy for Patients in the Age of the Internet and A.I.
3 Essential Qualities for Emerging Healthcare Leaders
What Leading with Inclusivity Means in Healthcare
A Five-Star Hospitality Mindset for Service Excellence in Healthcare
How a Doctor Overcame Public Speaking Fears to Better Serve Patients
The Healthcare Experience (HX) Academy for Excellent Patient Encounters
How to Avoid the Pitfalls of Chart Wars and Bias: Ensuring Equitable Healthcare Practices
What Cultural Humility Means in Practice for Healthcare Leaders
The Keys to a More Inclusive Healthcare System
Building Implicit Bias Awareness for Healthcare Leaders
How Governing Boards Can Drive Excellent Healthcare Experiences
How Medical Scribes Help Drive Excellent Patient Experiences
Loading reviews...
Loading similar podcasts...