AI on the Ramp: How Samsara Is Using Real-Time Coaching to Reduce Ground Incidents

In this podcast, Ground Support Worldwide Editor Jenny Lescohier speaks with Johan Land, Senior Vice President, Safety and AI at Samsara, about how artificial intelligence is being applied to improve safety and performance in aviation ground operations. Land explains how Samsara uses AI-enabled cameras and telematics on ground support vehicles to identify risky behaviors such as mobile phone use, distraction, and hard braking. The system provides real-time alerts that help operators self-correct, while giving supervisors visibility into trends that can be addressed through targeted coaching and training. Customers using these programs have reported reductions of more than 70% in unsafe behaviors and incidents. The discussion also explores driver acceptance of in-vehicle cameras, and how programs built around transparency, coaching, and positive reinforcement can turn initial resistance into support. Looking ahead, Land shares how Samsara is expanding AI capabilities beyond collision prevention to address more specialized ground handling events, helping operators reduce damage, improve reliability, and drive safer ramp operations overall.