#59: Designing Your Patient Experience

In this episode, I walk through one of the highest-yield exercises I do with coaching clients: designing the patient experience from beginning to end. We cover everything from how patients find your practice and schedule appointments to check-in, triage, the visit itself, and after-visit follow-up...including important differences for telemedicine practices.   Small workflow decisions can completely change how patients experience your practice. ORDER MY NEW BOOK: PRIVATE PRACTICE, ON PURPOSE 📌 Resources: Take the Private Practice Readiness Quiz! This quiz will help you identify where you fall on the readiness spectrum—and what your next best step should be. ----- If you want step-by-step guidance to build your practice business plan, check out my new digital course: Plan to Practice. It's a short course designed to take you from scattered practice ideas to a detailed, individualized business plan. Learn more about the course by going to hangingashingle.com/ptp ---- If you’re building your own private practice and want step-by-step guidance from someone who’s done it successfully—I’d love to help. Click here to learn more about 1:1 coaching. ---- Want weekly emails with insightful tips for starting your private practice? Click here to subscribe! ---- Social Media Communities: Private Facebook Group: Physicians Starting Private Practices Instagram: @hanging_a_shingle LinkedIn: www.linkedin.com/in/drbrittneyanderson