PodParley PodParley
PodParley
Enhancing Patient Experiences through Self-Reflection on Language and Demeanor

EPISODE · Dec 26, 2024 · 17 MIN

Enhancing Patient Experiences through Self-Reflection on Language and Demeanor

from Healthcare Experience Matters · host Healthcare Experience Foundation

In this "best-of" edition of the Healthcare Experience Matters Podcast, we are honored to present an episode that was originally released about a year ago.  When we look towards enhancing the patient’s experience, it's not always about the time spent with patients. Although more time would be appreciated, healthcare providers can often make a more significant impact through the words used and their overall demeanor. In this week's edition of the Healthcare Experience Matters Podcast, our host, Casey Callanan, interviews Michelle Brady, MSHAL, BSN, RN, CPXP, the Chief Experience Officer & Director of Relationship-Based Care at MyMichigan Health. Joining them is Katie Owens, President of the Healthcare Experience Foundation (HXF). Learn More: https://healthcareexperience.org/words-matter 

NOW PLAYING

Enhancing Patient Experiences through Self-Reflection on Language and Demeanor

0:00 17:32

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

Veteran Salesman: Tap Into Raw Emotion To seal The Deal | E46

Apr 22, 2025 ·32m

Introducing the Wealth Education Podcast

Feb 27, 2025 ·0m

Inclusive Entrepreneurship Advocate: Unlocking Wealth for Underserved Entrepreneurs| E45

Dec 6, 2024 ·34m

Mastering Money Management: Become Rich for The Price of Financial Literacy| E43

Sep 27, 2024 ·29m

Onstage Presence Expert: Overcome Stage Fright with Internal Drive | E44

Sep 20, 2024 ·57m

Mastering Money Management: Intro to Financial Literacy | E42

Aug 7, 2024 ·16m

Similar Podcasts

Managing Next Generation Energy Systems Cambridge University Background Stakeholders working with energy systems have to make complex decisions formulated from risk-based assessments about the future. The move towards more renewables in our energy systems complicates matters even further, requiring the development of an integrated power grid and continuous and steady transformation of the UK power system. Network flows must be managed reliably under uncertain demands, uncertain supply, emerging network technologies and possible failures and, further, prices in related markets can be highly volatile. Mathematicians working with engineers and economists, can make significant contributions to address such issues, by helping to develop fit-for-purpose models for next generation energy systems. These interdisciplinary approaches are looking to address a range of associated problems, including modelling, prediction, simulation, control, market and mechanism design and optimisation. This knowledge exchange workshop was part of the four months Res French Your Way Jessica: Native French teacher founder of French Your Way Boost your French listening skills and test your comprehension with this one of a kind series of podcasts. Get the chance to listen to a real conversation between native speakers talking at normal speed AND customise your learning experience through carefully designed sets of questions (2 levels of difficulty) available for download at www.frenchvoicespodcast.com. All interviews also come with the transcript. French teacher Jessica interviews native speakers of French from around the world who share a bit of their life and passion. Where else would you meet in one same place a French yoga teacher based in Melbourne, a soap manufacturer from Provence, or a couple cycling around the world? The Inner Circle UBS advisor podcasts Step into The Inner Circle, a dynamic and engaging podcast hosted by The Radius Group of UBS. Leveraging their extensive wealth management experience and a diverse network of industry experts, The Inner Circle explores the latest trends while sharing timeless wealth management techniques. Don’t miss out – elevate your financial knowledge by joining The Inner Circle today! The Small Business Startup School – Business Notes | Financial Literacy | Retail Psychology – For Professionals & Entrepreneurs The Small Business Startup School Inc. Starting or buying a small business? While personal circumstances may vary, business patterns remain timeless. On The Small Business Startup School, we explore strategies, insights, and practical solutions to help entrepreneurs confidently navigate their journey.Hosted by Ola Williams—a retail entrepreneur, fintech founder, and financial coach with over two decades of experience—this podcast marries financial awareness and retail psychology with optimism to deliver actionable takeaways.Join us to learn, grow, and connect as we uncover the keys to business success.Let’s continue to learn together and be encouraged to keep on connecting!
URL copied to clipboard!