Ep 11 | Parker Chase-Corwin

Episode 11 of the Mastering CS: Candid Leader Insights podcast, hosted by Custify | Customer Success, titled "Ep 11 | Parker Chase-Corwin " was published on March 12, 2024 and runs 40 minutes.

March 12, 2024 ·40m · Mastering CS: Candid Leader Insights

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Summary

In our new episode of the Mastering CS - Candid Leader Insights podcast, Irina Cismas, Custify’s Head of Marketing sat down with Parker Chase-Corwin, CEO & Principal Consultant at Xperience Alchemy. What You'll Learn: - Customer success objectives in 2023 - Challenges in CS - Alignment and understanding of the CS - Key metrics for customer success - Internal alliances between departments - Selling CS internally - Budgeting for CS - Predictions for 2024 ---- With Custify, you can: ☑️ automate daily tasks through Playbooks ☑️ build individual customer #HealthScores ☑️ create customer segments ☑️ improve your customer communication strategy ☑️ streamline your onboarding process ☑️ track customers’ journeys every step of the way ☑️ get a 360 view of their progress Want to do great things with your customer success initiative? Keep in touch with us below: ⁠⁠⁠Custify Website⁠⁠⁠ ⁠⁠⁠LinkedIn⁠⁠⁠ ⁠⁠⁠Twitter⁠⁠⁠ ⁠⁠Facebook⁠⁠ ⁠⁠Contact Us⁠

Episode Description

In our new episode of the Mastering CS - Candid Leader Insights podcast, Irina Cismas, Custify’s Head of Marketing sat down with Parker Chase-Corwin, CEO & Principal Consultant at Xperience Alchemy. What You'll Learn: - Customer success objectives in 2023 - Challenges in CS - Alignment and understanding of the CS - Key metrics for customer success - Internal alliances between departments - Selling CS internally - Budgeting for CS - Predictions for 2024

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With Custify, you can:

☑️ automate daily tasks through Playbooks ☑️ build individual customer #HealthScores ☑️ create customer segments ☑️ improve your customer communication strategy ☑️ streamline your onboarding process ☑️ track customers’ journeys every step of the way ☑️ get a 360 view of their progress

Want to do great things with your customer success initiative? Keep in touch with us below: