Ep 14 | Gillian Taylor

Episode 14 of the Mastering CS: Candid Leader Insights podcast, hosted by Custify | Customer Success, titled "Ep 14 | Gillian Taylor" was published on March 12, 2024 and runs 24 minutes.

March 12, 2024 ·24m · Mastering CS: Candid Leader Insights

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Summary

In our new episode, Irina Cismas welcomes with Gillian Taylor, Customer Success Director at Andgo Systems. Let’s discover Gillian’s journey in customer success. What you’ll learn: - The impact of Voice of the Customer programs - How to recruit the right people - CS team performance - How to choose the correct tools for CS - Learn from mistakes - Predictions for 2024 ---- With Custify, you can: ☑️ automate daily tasks through Playbooks ☑️ build individual customer #HealthScores ☑️ create customer segments ☑️ improve your customer communication strategy ☑️ streamline your onboarding process ☑️ track customers’ journeys every step of the way ☑️ get a 360 view of their progress Want to do great things with your customer success initiative? Keep in touch with us below: ⁠⁠⁠Custify Website⁠⁠⁠ ⁠⁠⁠LinkedIn⁠⁠⁠ ⁠⁠⁠Twitter⁠⁠⁠ ⁠⁠Facebook⁠⁠ ⁠⁠Contact Us⁠

Episode Description

In our new episode, Irina Cismas welcomes with Gillian Taylor, Customer Success Director at Andgo Systems. Let’s discover Gillian’s journey in customer success. What you’ll learn: - The impact of Voice of the Customer programs - How to recruit the right people - CS team performance - How to choose the correct tools for CS - Learn from mistakes - Predictions for 2024

----

With Custify, you can:

☑️ automate daily tasks through Playbooks ☑️ build individual customer #HealthScores ☑️ create customer segments ☑️ improve your customer communication strategy ☑️ streamline your onboarding process ☑️ track customers’ journeys every step of the way ☑️ get a 360 view of their progress

Want to do great things with your customer success initiative? Keep in touch with us below:

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