Impact Hospitality: How Hotels Can Build Community & Drive Change - Donte Johnson & Jason Bass

In this episode, Donte P. Johnson and Jason Bass share the story and message behind Impact Hospitality and their new book of the same name published by Kendall Hunt.See our other episodes with Donte and Jason:Culture creates a feeling and sends a messageWe have a boring problem, not a staffing problemDress codes, grooming standards & creating a welcoming cultureDEI needs to be a baseline to build fromImpact Hospitality & being more hospitable to our neighborsThe business benefits of investing in culture and community A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands