It's About Clinical Navigation not Just Provider Matching

Episode 28 of the Healthcare IT Today Interviews podcast, hosted by John Lynn, titled "It's About Clinical Navigation not Just Provider Matching" was published on October 5, 2020 and runs 20 minutes.

October 5, 2020 ·20m · Healthcare IT Today Interviews

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Summary

Provider Matching has always sounded like something that should be relatively easy, but like everything else in healthcare, it is more complex than it appears. In fact, according to Dr Suzanne Clough, Chief Medical Officer at ArmadaHealth matching is just one piece of something larger - clinical navigation. Helping patients better navigate healthcare means better outcomes, lower costs and reduced risks. It also, surprisingly, helps improve the satisfaction of doctors. Watch my full interview and hear what Dr. Clough has to say about:  * What we can expect as patients who had treatments delayed return to healthcare  * What questions patients should be asking of their care providers to advocate for themselves  * How care navigators improve patient experience (hint: health plan directories are inaccurate 50% of the time!)  * Why she is excited about what’s next for ArmadaHealth   Learn more about ArmadaHealth: https://armadahealth.com/

Episode Description

Provider Matching has always sounded like something that should be relatively easy, but like everything else in healthcare, it is more complex than it appears. In fact, according to Dr Suzanne Clough, Chief Medical Officer at ArmadaHealth matching is just one piece of something larger - clinical navigation.

Helping patients better navigate healthcare means better outcomes, lower costs and reduced risks. It also, surprisingly, helps improve the satisfaction of doctors.

Watch my full interview and hear what Dr. Clough has to say about:

* What we can expect as patients who had treatments delayed return to healthcare

* What questions patients should be asking of their care providers to advocate for themselves

* How care navigators improve patient experience (hint: health plan directories are inaccurate 50% of the time!)

* Why she is excited about what’s next for ArmadaHealth

Learn more about ArmadaHealth: https://armadahealth.com/

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