Healthcare IT Today Interviews

The Financial Math of Value-Based Care Fails + How TPMG Cracked the CodeValue-based care is the goal for everyone. Achieving it in a financially sustainable way is a completely different story. Most independent groups struggle to align their technology and processes with risk contracts without drowning in overhead.Healthcare IT Today sat down with Jeff Morrison, Vice President and CMIO at TPMG. We discussed how his independent medical group maximizes the eClinicalWorks platform to make value-based care actually work. You will learn how they made smart decisions and made organizational changes to capture new revenue streams, automate patient outreach, and eliminate the quality reporting slog.🔔 Subscribe for more great interviews with Health IT leaders. Learn more about TPMG at https://tpmgpc.com/Learn more about eClinicalWorks at https://www.eclinicalworks.com/ Find more great health IT content at https://www.healthcareittoday.com/

Modern tools, including AI, offer healthcare institutions new windows onto their data with the potential for real business changes. In our recent interview, we sat down with Paul Brockington, Vice President of Integrations at the ONCare Alliance, a consortium of independent oncology providers sharing their data for research and to improve their operations, and Sergio Wagner, Salient Health's Chief Strategy Officer, to learn more about their efforts to leverage data to improve the care provided. ONCare Alliance has partnered with Salient Health to curate and interrogate their data in order to make it more actionable.Learn more about Salient: https://salienthealth.com/Learn more about ONCare Alliance: https://www.oncarealliance.com/Healthcare IT Community: https://www.healthcareittoday.com/

In a recent Healthcare IT Today interview, Kelly Goolsby, Director of Solution Architecture at Nexcess, says that many clients come to them after trying another managed hosting provider who made impressive claims but failed to follow through on compliance, security, and other promises.Claiming to be a "show me" kind of guy, Goolsby recommends that clients not rely on promises made by potential vendors, but ask for proof and transparency. Check the logs to make sure that the expected antivirus software and other security measures are present. Some hosting providers are now being punished for non-compliance with HIPAA and other regulations. Migration to a new hosting service can take six months, so clients should try to choose a reliable vendor at the start.Learn more about Nexcess: https://www.nexcess.com/Healthcare IT Community: https://www.healthcareittoday.com/

The first year that Central Oklahoma Family Medical Center deployed the Sunoh.ai ambient transcription software, it was getting very little use and therefore wasn't achieving their goals for installing it. To address this lack of adoption, Liz Massey, Executive Vice President of Clinical Operations, was put in charge of integrating it into their practice. In a recent interview with Massey, she explains what her team did and how Sunoh.ai  has transformed the organization. One doctor even said it "gave her back her life."Central Oklahoma Family Medical Center has 22 locations serving 30,000 patients, mostly offering primary care but also having multiple specialties. The burden of writing clinical notes was leading to burn-out. One key step taken by the center, when choosing Sunoh.ai, was to define their goals: to capture the quality measures needed for regulatory and financial purposes, to increase the percentage of records closed within 24 hours of a visit, to reduce the time spent on documentation after-hours, and to increase the number of patient visits.Learn more about Central Oklahoma Family Medical Center: https://www.cofmc.com/Learn more about eCW: https://www.eclinicalworks.com/Healthcare IT Community: https://www.healthcareittoday.com/

Ashish Desai, President of Benefits Lifecycle Solutions at Simplify Healthcare, believes that a health care provider should not have to call a payer to plan treatment or submit a bill; he should be self-served through a web search or chat. As we know, the health care field is far away from such simplicity.In this video, Desai and Jami Hernandez, Senior Vice President of Product Engineering & Development at Simplify Healthcare, discuss how insurers can bring all their systems together around consistent content. Hernandez says this is critical so that an appeals department acts on the same information given to the member when that member signed up for the plan. But it's getting harder and harder as the number of channels for sharing information (web, chat, call center) proliferates. The member (as well as their providers and care managers) must get the same information through every channel they choose.Learn more about Simplify Healthcare: https://simplifyhealthcare.com/Healthcare IT Community: https://www.healthcareittoday.com/

Behavioral health rarely gets the funding or attention it deserves. Relying on makeshift tracking for controlled substances is a massive liability.David Wilson, Vice President of Business Development at AdvancedMD, sat down with Healthcare IT Today to share the origin story of their new eMAR solution. He breaks down why mental health practices are shifting care in-house to combat shrinking reimbursements. You will learn how this targeted software rollout solves point-of-care medication administration and keeps organizations completely compliant.🔔 Subscribe for more great interviews with Health IT leaders. Learn more about AdvancedMD at https://www.advancedmd.com/ Find more great health IT content at https://www.healthcareittoday.com/

In our recent interview at the AMGA 2026 conference, Mayank Pant, Executive Vice President of Product Management at IKS Health, focuses on making patient engagement effective. IKS Health covers the entire "patient journey from schedule to cash," introducing automation and AI where they can improve the experience and cut the time wasted by patients and staff alike.Learn more about IKS Health: https://ikshealth.com/Healthcare IT Community: https://www.healthcareittoday.com/

One of the biggest challenges facing healthcare organizations today has to do with revenue integrity and healthcare compliance.  Every organization is focusing on improving its revenue while still ensuring compliance.  Plus, this is becoming even more challenging as the government is leveraging AI to increase the number of audits and holding payments from many providers. This crackdown means provider organizations operating in Medicare or Medicaid programs will feel the impact across their entire compliance and revenue cycle footprint.What's interesting about this is that MDaudit was built for exactly this situation.  With that in mind, I had a chance to chat with Ritesh Ramesh, CEO at MDaudit, to learn more about what he's seeing in the market and some of the ways MDaudit uses its AI-powered continuous risk monitoring platform to help hospitals and health systems.Learn more about MDaudit: https://mdaudit.com/Healthcare IT Community: https://www.healthcareittoday.com/

Rigid phone trees frustrate your patients. They also waste your staff’s time.MyCare Medical decided to fix their digital front door. They implemented healow Genie AI to handle calls. Gary Moorefield, VP of Technology at MyCare Medical, explains how they did it. He breaks down why handling messy, non-linear patient conversations is critical. He also shares how automation gives valuable time back to front desk teams without cutting jobs. Are your patients still stuck on hold listening to bad elevator music? Or are you still forcing them into “press 1” or “say yes” decision trees? If you are, this video is for you!🔔 Subscribe for more great interviews with Health IT leaders.Learn more about MyCare Medical at https://mycare.us/Find more great health IT content at https://www.healthcareittoday.com/

The potential applications of AI are endless; there are so many solutions in the marketplace that health care organizations can get "paralyzed," according to Kim Lynch, Founder and CEO at Metis Health Technologies. She advises organizations not to debate endless what to do, but to "try something" with "a bias toward action." Jeffrey Nelson, Enterprise Chief Information Officer at Mosaic Health, similarly says to "try and fail," but "move the ball forward."Of course, nobody advises just throwing money at fancy technologies. In our recent interview at the Navina Ascend user conference, Lynch and Nelson along with Ronen Gordon, MBBS BSc, Vice President of Medical Product at Navina, lay out the real benefits of AI along with lessons learned implementing AI in their organizations.Learn more about Mosaic Health: https://mosaichealth.com/Learn more about Metis Health Technologies: https://www.metishealthtechnologies.com/Learn more about Navina: https://www.navina.ai/Healthcare IT Community: https://www.healthcareittoday.com/

Everyone knows that rural health care systems are stressed: costly populations, low reimbursements, staffing shortages, transportation problems—and the 900 billion to one trillion dollar cuts upcoming in Medicaid will severely add to those stresses. But rural providers also have advantages when it comes to the chances for transformation. In a recent video interview, we explore the opportunities in rural health, particularly the use of technology for value-based care with Pranam Ben, Founder & CEO at The Garage and Brittany Sachdeva, COO at Cibolo Health.Learn more about The Garage: https://www.thegaragein.com/Learn more about Cibolo Health: https://cibolohealth.com/Healthcare IT Community: https://www.healthcareittoday.com/

Family Health Centers in Louisville, Kentucky adopted the ambient note-taking tool from Sunoh.ai to cut down on doctors' filling out notes during family times in the evenings and even way into the night. In this information-rich interview, Chief Clinical Informatics Officer Cynthia Cox discusses how Family Health Centers adopted Sunoh.ai and the main ways it's helped them on this key goal and others.The initiative came about after a few doctors heard of ambient scribes and wanted to try it. The health center started by offering the tool to these doctors, but then realized it had a great opportunity to reach out and introduce it to other doctors experiencing burn-out. A demo video of the tool in action was enough to persuade many to use it. Family Health Center EHR trainers came into the practice to work side-by-side with doctors, training them on Sunoh.ai. And the doctors are happy with the change with many of them using the scribe for more than 90% of their notes.Learn more about Family Health Centers: https://www.fhclouisville.org/Learn more about eCW: https://www.eclinicalworks.com/Healthcare IT Community: https://www.healthcareittoday.com/

While at the recent Navina Ascend user conference, Healthcare IT Today had the opportunity to sit down with three of Navina's customers to learn more about their experience using Navina at their organizations.  Needless to say, the doctors were all candid with their experience with the technology and the impact it was having on their organization.Learn more about Privia Health: https://www.priviahealth.com/Learn more about CVFP: https://www.cvfp.net/Learn more about Summit Medical Group: https://www.summitmedical.com/Learn more about Navina: https://www.navina.ai/Healthcare IT Community: https://www.healthcareittoday.com/

Asking doctors to remember twenty patient encounters at the end of a packed day guarantees burnout and bad documentation. The same goes for forcing front desk staff to have awkward money conversations in a crowded waiting room.Healthcare IT Today sat down with Kate Steele, Director of IT Applications at Axia Women’s Health. We discussed how her team used platforms like eClinicalWorks to tackle these exact problems. You will learn how ambient AI scribes restore the patient connection and why moving payments to digital check-in removes friction for everyone.🔔 Subscribe for more great interviews with Health IT leaders. Learn more about Axia Women's Health at https://axiawh.com/ Find more great health IT content at https://www.healthcareittoday.com/

Trying to stitch together legacy software after a merger is a guaranteed way to bleed productivity. The smartest health systems bypass the politics and build from scratch.Anthony Boggs, Senior Director of Support Services at Corewell Health, reveals how his team completely overhauled their foodservice operations following a massive three-system merger. He shares how standardizing on Illumia NetMenu and connecting it directly to Epic eliminated food waste and automated patient dietary safety. You will learn the exact strategy they used to cut food SKUs by 70 percent and why retail operations actually dictate hospital food tech.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about Corewell Health at https://corewellhealth.org/Learn more about Illumia at https://illumiatech.com/Find more great health IT content at https://www.healthcareittoday.com/

You cannot open new clinics if your administrative workflows are stuck in the past.Healthcare IT Today sits down with Robert DeLuca, EHR Innovation Administrator at MedFlorida Medical Centers. We explore how deploying point-of-care automation, AI in revenue cycle and AI scribes allows their practice to expand without bottlenecking their back office. You will see how giving clinicians the right tools speeds up billing and directly powers sustainable practice growth.🔔 Subscribe for more great interviews with Health IT leaders. Learn more about MedFlorida Medical Centers at https://medflorida.com/ Learn more about eClinicalWorks at https://www.eclinicalworks.com/ Find more great health IT content at https://www.healthcareittoday.com/

MediQuant is a data migration and health data archiving company for hospitals, health systems and medical practices. It offers healthcare organizations the opportunity to retire legacy applications while maintaining compliance needs.  Plus, they keep important metainformation about the healthcare data so that the archive can be searched and data can be retrieved quickly. In a recent interview with Mike McGuire, Senior Vice President of Product Strategy, we dive into the wide variety of new products and features that MediQuant announced leading into the HIMSS conference.Learn more about MediQuant: https://www.mediquant.com/Healthcare IT Community: https://www.healthcareittoday.com/

We recently had the chance to sit down with Rajeeb Khatua, MD, Chief Operating Officer at ReMedi Health Solutions, and Sara Helvey, MD, Chief Clinical Information Officer at Care New England to talk about the Epic Go-Live experience at Care New England. In our discussion, we dive into some of the specialized training and support Remedi Health Solutions provided leading up to, during, and after their Epic Go-Live.Learn more about Care New England: https://www.carenewengland.org/Learn more about ReMedi Health Solutions: https://www.remedihs.com/Healthcare IT Community: https://www.healthcareittoday.com/

Family Health Centers in Louisville, Kentucky adopted the ambient note-taking tool from Sunoh.ai to cut down on doctors' filling out notes during family times in the evenings and even way into the night. In this information-rich interview, Chief Clinical Informatics Officer Cynthia Cox discusses how Family Health Centers adopted Sunoh.ai and the main ways it's helped them on this key goal and others.The initiative came about after a few doctors heard of ambient scribes and wanted to try it. The health center started by offering the tool to these doctors, but then realized it had a great opportunity to reach out and introduce it to other doctors experiencing burn-out. A demo video of the tool in action was enough to persuade many to use it. Family Health Center EHR trainers came into the practice to work side-by-side with doctors, training them on Sunoh.ai. And the doctors are happy with the change with many of them using the scribe for more than 90% of their notes.Learn more about Family Health Centers: https://www.fhclouisville.org/Learn more about eCW: https://www.eclinicalworks.com/Healthcare IT Community: https://www.healthcareittoday.com/

At HIMSS26, Legacy Data Access CEO Shawn Fichter joined us to talk about why health systems should transition from holding on to legacy applications to a more strategic approach that makes access to their historical data easier and more purposeful.Post-COVID cost pressures and a wave of point solutions left many organizations drowning in siloed data. Fichter argues the problem runs deeper than technology choices. When left unmanaged, legacy applications quietly become security liabilities and information dead-ends. M&A activity only compounds the chaos by generating duplicate and orphaned systems with no clear need for access.The antidote, he suggests, is a proactive archival strategy built around use cases rather than applications. That means engaging clinicians, HIM managers, finance and HR leaders, and research teams to understand how they actually need to access information, and then designing a governance approach that balances ease of use with a defensible risk profile. Getting that balance right also has a direct payoff: optimized data management reduces the overhead required for routine reporting and release-of-information work.Learn more about Legacy Data Access: https://www.legacydataaccess.com/Healthcare IT Community: https://www.healthcareittoday.com/

Over the decades, IT systems proliferate at health care systems, particularly when individual departments install solutions optimized for their particular use case. Jim Jacobs, CEO at MediQuant, points out that users tend to rely on existing systems and resist having them taken away. But consolidation can help customers meet their defined priorities: reducing cyber exposure, tech footprint, and costs.  A structured application rationalization approach and tool can provide the data needed to make those decisions.Learn more about MediQuant: https://www.mediquant.com/Healthcare IT Community: https://www.healthcareittoday.com/

I think that every reader who has followed health IT companies would agree when Clay Holderman, CEO of AVIA, in a recent interview with Healthcare IT Today says, “There is so much noise in the market, it’s impossible to sift through.” AVIA has been offering knowledge and expertise to health care institutions for years. Following their recent acquisition of Panda Health, they now evolved their marketplace into an “intelligence platform” that enables clients to access all the combined health IT research from AVIA and Panda Health.The insights on the AVIA intelligence platform include a range of materials on types of healthcare technology and vendors (which Holderman likes to call “solution companies”). The platform is free to both providers and vendors, on a freemium model. AVIA has created its own objective research on 115 categories (each with a buyer’s guide and objective lists of leading vendors) and over 6k digital health vendors. Vendors also have a place to provide their own marketing materials and other information that potential clients might find useful.Learn more about Avia: https://aviahealth.comHealthcare IT Community: https://www.healthcareittoday.com/

Aledade has been supporting primary care organizations to succeed in value-based care arrangements since 2014. By providing the resources, technology, and data necessary for success, Aledade enables clinicians to focus on what matters most: the patient. As Aledade’s Co-founder and CEO, Farzad Mostashari, MD, often says, the company’s goal is to make it more profitable to prevent a stroke than to treat one.We recently sat down with Jonas Goldstein, Senior Vice President of Transformation at Aledade, and Jeremy Presley, MD, who runs a primary care practice in Kansas, and also serves as an Aledade Regional Medical Director in that area, to discuss Aledade Assist. In our discussion, they both dive into how Aledade Assist is surfacing relevant health data and insights at the point of care. Plus, they share their unique approach to integrating this data and information within the EHR workflow.Learn more about Aledade: https://aledade.com/Healthcare IT Community: https://www.healthcareittoday.com/

The Empty Promise of Automated Outreach and The Messy Reality of Human Connection.Healthcare relies too heavily on automated text messages to fix complex human problems. People do not skip their medications just because they are forgetful.Chandra Osborn, Chief Experience Officer at AdhereHealth, breaks down what actually works to keep patients on track. She shares how her team moves beyond simple nudges to address real world barriers like food insecurity and caregiving stress. You will learn how the right mix of technology and human empathy directly impacts patient outcomes and Star ratings.🔔 Subscribe for more great interviews with Health IT leaders. Learn more about AdhereHealth at https://adherehealth.com/Find more great health IT content at https://www.healthcareittoday.com/

The financial realities in rural healthcare in particular are quite challenging.  That's why I was really excited by the opportunity to talk with Bryant Blay, CFO at Montgomery County Memorial Hospital + Clinics (MCMH) in southwest Iowa, about some of the financial realities they face.  A big part of their efforts to manage these financial challenges included leveraging the Multiview ERP to give them more visibility into their financial systems and reframe the culture of the organization. Joining the conversation was Mike Johnson, President and CEO of Multiview ERP, who shared his perspective on why many rural healthcare organizations struggle to access the financial clarity they need and what’s changing.Learn more about Multiview ERP: https://multiviewcorp.com/Learn more about Montgomery County Memorial Hospital + Clinics: https://www.mcmh.org/Healthcare IT Community: https://www.healthcareittoday.com/

AI was supposed to save radiology. Instead, it often just adds more noise to an already crowded screen. We don't need more standalone tools; we need better AI orchestration.Healthcare IT Today sat down with Vijay Ramanathan, CEO and Founder of RamSoft. He discussed how his team delivers "negative clicks" in medical imaging. You will learn how embedding AI directly into the RIS and PACS layers automates scheduling and prior authorizations. This approach takes the busy work off your plate so staff can focus on patient care.🔔 Subscribe for more great interviews with Health IT leaders. Learn more about RamSoft at https://www.ramsoft.com Find more great health IT content at https://www.healthcareittoday.com/

Data migrations are notoriously painful. Legacy systems trap your data and juggling multiple vendors usually guarantees missed deadlines and blown budgets.Jim Hammer, Chief Operating Officer at Harmony Healthcare IT, discusses the messy reality of moving historical patient records. Hammer shares why health systems are rapidly consolidating their migration partners to a single vendor. He also reveals how to turn static archive data into an active asset for artificial intelligence and research while staying compliant with information blocking rules.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about Harmony Healthcare IT at https://www.harmonyhit.com/Find more great health IT content at https://www.healthcareittoday.com/

Gurpreet (GP) Singh, SVP, Interoperability Strategy & Solutions at ELLKAY, shared in our recent interview that the exchange of health care data between organizations is still a "luxury." Although standards for representing data are in place and a lot of progress has been made, organizations are still operating with "silos" of data and aren't able to derive the value it promises in AI and other applications.Every organization should combine its data into a single platform that handles the three aspects of data: the data network (its sources), universal access to data, and data aggregation (which includes normalization and data quality). ELLKAY is well positioned to create this platform, because it works with lab data, hospitals, ambulatory facilities, and legacy data.Learn more about ELLKAY: https://www.ellkay.com/Healthcare IT Community: https://www.healthcareittoday.com/

Healthcare organizations generate enormous amounts of safety and operational data—but much of it remains fragmented across disconnected systems.In our recent interview with Rachini Moosavi, Chief Analytics Officer at UNC Health, and August Calhoun, President of North America at RLDatix, a global provider of safety, workforce, and data solutions for healthcare organizations, we discussed how AI systems and integrated solutions support a culture of safety at provider organizations.Learn more about UNC Health: https://www.unchealth.org/homeLearn more about RLDatix: https://www.rldatix.com/en-nam/Healthcare IT Community: https://www.healthcareittoday.com/

Although Epic is a large, expensive product historically used by institutions with deep pockets, it is increasingly also the choice of community health centers, tribal health facilities, and other ambulatory practices. In our recent interview with two health IT leaders from Med Tech Solutions: Kaitlyn Nelson, Director, Strategic Accounts, and Imran Siddiqui, Chief Client Officer, we explore the process of adopting Epic even at these relatively smaller organizations.Learn more about Med Tech Solutions: https://medtechsolutions.com/Healthcare IT Community: https://www.healthcareittoday.com/

EHR downtime is inevitable. Cyberattacks, network outages, and even planned system upgrades can disrupt access to patient records, placing care delivery, patient safety, and operations at risk.In this video, Jackie Rice, Vice President and Chief Information Officer at Frederick Health, shares how her organization proactively prepared for EHR downtime by moving away from paper-based workflows to a near real-time digital environment that mirrors the EHR user experience. Ryan Dickerson, President of IPeople Healthcare (now part of RLDatix), explains how a purpose-built data resiliency solution supports safe, uninterrupted care during both planned and unplanned outages.Built for MEDITECH EHR environments, IPeople’s Offline Suite captures near real-time clinical data in a secure on‑premises system, with optional cloud replication. When the primary EHR or local network is unavailable, clinicians maintain uninterrupted access to critical patient information through familiar workflows, without reverting to paper-based processes.Watch to learn how healthcare organizations are safeguarding patient safety, reducing operational risk, and ensuring readiness for EHR downtime.Learn more about iPeople Healthcare: https://www.ipeople.com/Learn more about Frederick Health: https://www.frederickhealth.org/Healthcare IT Community: https://www.healthcareittoday.com/

At the recent HIMSS annual conference, we collaborated with AMD at the Dell Technologies to feature thought leaders in healthcare technology. With this panel we discussed how cutting-edge advancements in Artificial Intelligence (AI) and High-Performance Computing (HPC) are revolutionizing healthcare workflows, driving operational efficiency, and enabling better patient outcomes.Check out our full list of panelists:* Khalid Turk, Chief Healthcare Information Technology Officer | Santa Clara County Health System* Ed Marx, Former CIO and CEO | Marx Advisory* Harini Malik, Global Strategic Biz Dev Head for Healthcare | AMD* Connie W Hebert, MBA, RN-BSN, Healthcare CNO | Dell TechnologiesLearn more about Santa Clara County Health System: https://health.santaclaracounty.gov/homeLearn more about Marx Advisory: https://www.marxadvisory.com/Learn more about AMD: https://www.amd.com/en/solutions/healthcare.htmlLearn more about Dell Technologies: https://dell.com/HealthcareHealthcare IT Community: https://www.healthcareittoday.com

Clinicians do not have time to switch screens to search for medical evidence. Forcing them to open another application to find answers just adds to their cognitive load.Healthcare IT Today sat down with Derrick Leung from the BMJ Group. We discussed how his organization is rethinking the delivery of medical evidence. You will learn why they are moving their knowledge base directly into the clinical workflow via an API and using human curation to ground AI tools.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about BMJ Group at https://www.bmj.com/company/Find more great health IT content at https://www.healthcareittoday.com/

Behavioral health units require strict safety measures. That often means no bedside phones. Taking away the phone completely broke the standard meal ordering process at UCHealth.Healthcare IT Today sat down with Jenna Sampson, Nutrition Systems Coordinator at UCHealth. We discussed how her team turned this intentional constraint into a massive operational win. You will learn how they deployed an existing mobile app from Illumia to solve their challenge and along the way, how they addressed a free-text allergy risk in their Epic EHR along the way.🔔 Subscribe for more great interviews with Health IT leaders. Learn more about UCHealth at https://www.uchealth.org/Learn more about Illumia at https://illumiatech.com/ Find more great health IT content at https://www.healthcareittoday.com/

In this video, Paul L Wilder, Executive Director of the CommonWell Health Alliance, discusses the spread of health data exchange as it involves not just providers but new actors such as payers, public health, and patients themselves.CommonWell, a nonprofit QHIN that started in 2013 and has an enormous reach today, contains IT vendors ranging from startups to big EHR vendors, and providers now as well. For a long time, Wilder says, EHRs supported only unidirectional data exchange: they would allow it to be extracted but not inserted. Now it's more bidirectional.Learn more about CommonWell Health Alliance: https://www.commonwellalliance.org/Healthcare IT Community: https://www.healthcareittoday.com/

Healthcare organizations bleed money through disconnected food service systems. It takes more than a spreadsheet to fix a broken supply chain.Healthcare IT Today sits down with Arun Ahuja, SVP and GM for Healthcare, and Aric Alibrio, SVP of Sales and Client Success at Illumia. They discuss the hidden risks of fragmented nutrition technology. Viewers will learn how unifying these systems protects patient safety and uncovers massive cost savings.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about Illumia at https://illumiatech.com/Find more great health IT content at https://www.healthcareittoday.com/

Generative AI is powerful but its unpredictable nature can create compliance risks for health systems, especially for revenue cycle. You cannot afford to guess how an algorithm arrived at a billing code.Healthcare IT Today sat down with Chetan Parikh, Founder and CEO of RAAPID. We discuss how their neuro-symbolic AI moves risk adjustment away from opaque models to a fully transparent approach. Viewers will learn how to balance revenue capture with strict regulatory compliance while reducing the mental load on medical coders.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about RAAPID at https://www.raapidinc.com/Find more great health IT content at https://www.healthcareittoday.com/

In our latest clinical deep dive, Dr. Caleb Masterson from B&B Sinus and Allergy Relief Centers) and Dr. Joel Salamon, Medical Director of Pain Management at ModMed, explore the impact of removing screens from the exam room.For Masterson, an ENT specialist, this technology goes beyond saving time—it’s reviving the independent medical practice.Learn more about B&B Sinus and Allergy Relief Centers: https://www.bnbsinusandallergy.com/Learn more about ModMed: https://www.modmed.com/Healthcare IT Community: https://www.healthcareittoday.com/

Healthcare CIOs are under pressure to deliver faster insights, safer care, and sustainable operations—without adding complexity. In this joint NVIDIA and Dell Technologies panel at HIMSS26, leaders from across the ecosystem explored how imaging, connected devices, and clinical edge AI are converging to transform care delivery.Here's a look at our panel of experts:* Rebecca Woods, Former CIO and Founder & CEO | Bluebird Leaders* Yu Liu, Co-Founder and CTO | Heidi* Dan Schneider, Professional Visualization Solution Specialist | NVIDIA* Sandra Colner, GM Global Healthcare & Life Sciences | Dell TechnologiesLearn more about Bluebird Leaders: https://www.bluebirdleaders.org/Learn more about Heidi: https://www.heidihealth.com/en-usLearn more about NVIDIA: https://www.nvidia.com/en-us/industries/healthcare-life-sciences/Learn more about Dell Technologies: https://dell.com/HealthcareHealthcare IT Community: https://www.healthcareittoday.com/

Buying more software does not automatically equal higher productivity in radiology.Vijay Ramanathan, CEO at Ramsoft, and Charlie Lamb, CEO at Lamb Technologies, break down the realities of modern medical imaging. They explain why successful IT deployments require deep workflow integration instead of just dropping off a new product. Viewers will learn how to shift from reactive break-fix IT to continuous optimization that actually helps clinicians do more with less.In addition, hear how a long-term partnership between a service provider and solution vendor has evolved through years of collaboration in a changing healthcare environment – and how that parallel evolution has helped both organizations. 🔔 Subscribe for more great interviews with Health IT leaders. Learn more about Ramsoft at https://www.ramsoft.com/ Learn more about Lamb Technologies at https://lambtechnologies.com/ Find more great health IT content at https://www.healthcareittoday.com/

Physicians are drowning in pajama time and rework. If your current system feels like a digital weight around your neck, it is because it was built for a world that no longer exists.Healthcare IT Today sat down with Richard Atkin, CEO, and Dr. Michael Blackman, Chief Medical Officer at Greenway Health, at HIMSS26. We dig into their new AI platform, Novare. You will hear exactly why they stopped adding features onto old technology and how they use agentic AI to make clinical documentation a natural byproduct of the visit.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about Greenway Health at https://www.greenwayhealth.com/Find more great health IT content at https://www.healthcareittoday.com/

We spend all our time obsessing over the latest healthcare software and completely forget about the electricity needed to run it. Health systems are rapidly hitting a physical wall as new AI tools demand more power than existing buildings can handle.Healthcare IT Today sat down with Malcolm Murray from Schneider Electric to discuss this exact problem. He breaks down why hospitals must prioritize their electrical infrastructure before deploying low-latency edge AI or robotic surgery tools. You will learn why planning microgrids and smarter facilities right now prevents massive headaches at the 11th hour.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about Schneider Electric at https://www.se.com/Find more great health IT content at https://www.healthcareittoday.com/

Data sharing in healthcare is deeply broken. Waiting years for federal rules to take effect only hurts patients and frustrates IT teams. We need a faster approach.Healthcare IT Today sat down with Amy Gleason, Administrator at the US Digital Service and Strategic Advisor to CMS and HHS. She breaks down the new CMS Health Tech Ecosystem pledge and explains how the industry is voluntarily coming together to solve interoperability right now. You will hear the inside details on the push for a National Provider Directory, strict identity verification, and the plan to finally kill the medical clipboard.Are we ready to ditch the clipboard in healthcare? Drop your thoughts below.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about CMS at https://www.cms.gov/Find more great health IT content at https://www.healthcareittoday.com/

Security in healthcare feels like an unwinnable race right now. Threat actors move incredibly fast, leaving hospital networks highly exposed.Healthcare IT Today sat down with Patrick McGill, President and CEO of Community Health Network, and Jon Brown, CIO at TripleKey. They discussed why traditional patching cycles and static security audit reports no longer protect patient safety. They explain how switching to continuous, real-time monitoring helps health systems spot vulnerabilities and fix them the same day.Are you still relying on annual security audits to protect your network? Share your thoughts in the comments.🔔 Subscribe for more great interviews with Health IT leaders. Learn more about TripleKey at https://www.triplekey.com/Learn more about Community Health Network at https://www.ecommunity.com/ Find more great health IT content at https://www.healthcareittoday.com/

[SPONSORED] If your patient access team feels stretched thin, you’re not imagining it. Most organizations are carrying more demand than their current workflows can handle.In this interview, Jenna Hagan, Vice President of Product Marketing at NextGen Healthcare (NextGen), breaks down what happens when AI starts handling the routine work that slows practices down. She shares how one organization saved more than 700 staff hours in six months, why patients often don’t realize they’re talking to AI, and how smarter data signals can flag burnout risk and reduce no-shows. It’s a clear look at what practices are gaining from the Closed Loop solution right now.🔔 Subscribe for more great interviews with Health IT leaders.Learn more about NextGen Healthcare at https://www.nextgen.comFind more great health IT content at https://www.healthcareittoday.com/

Safety incidents in healthcare cause tremendous patient suffering—and they also create major financial and operational consequences for health systems. The challenge is that most organizations don’t have enough time, staff, or resources to fully investigate every incident or near miss. According to August Calhoun, president of North America at RLDatix, a global provider of safety, workforce, and data solutions for healthcare organizations, the key to improving safety isn’t simply reporting more events, it’s treating safety as a data issue.Learn more about RLDatix: https://www.rldatix.com/en-nam/Healthcare IT Community: https://www.healthcareittoday.com/

You always know an interview is special when it gives you the chills as you listen to the stories.  That was my experience when I met with 86Borders at the recent HIMSS conference.  86Borders counsels people in vulnerable populations who disproportionately suffer from chronic health conditions. These people face multiple barriers, such as in cost, transportation, and time commitments. Furthermore, they often have an "inherent distrust of the health care system," according to Co-Founder and CEO Dan McDonald.A vivid example of the impact 86Borders can have was offered by VP of Quality Lauren Barca, who summed up their approach as "empathy first." A 51-year-old woman had missed her mammograms for nine years, burdened by working multiple jobs and taking care of children and grandchildren. An 86Borders care coordinator engaged with her, explained the importance of mamm0grams, and set her up to take one that turned up a treatable cancer. 86Borders then helped her navigate the health care system and go into remission.Learn more about 86Borders: https://www.86borders.com/Healthcare IT Community: https://www.healthcareittoday.com/

In our recent interview with Pinaki Saha, CEO & Founder at Anshar AI, he put some numbers on the problems that are commonly cited in healthcare billing and revenue. Saha shared that 40-50% of medical claims are denied, and that it can take up to 14 hours for a human to figure out how to get around the denial, so the provider often abandons the claim. Saha also suggests that doctors are spending half their time on administrative work, and that it can take ten hours to get approval for a high-cost medicine.Lots of providers are interested in how agentic AI can solve problems, but they get overwhelmed by the variety of products offered. Saha recommends picking a small project with a clear goal as a pilot. And two products from Anshar AI, PriorAuthPilot and DenialFighter, seem to fit that agenda.Learn more about Anshar AI: https://anshar.ai/Healthcare IT Community: https://www.healthcareittoday.com/

The healthcare industry loses billions to fraud every year and struggles with dangerous patient matching errors. We often treat these as back-office problems to fix later. They are actually severe clinical risks that need immediate attention.Jay Meier, Chief Identity Technology Strategist at FaceTec, joins Healthcare IT Today to discuss the realities of healthcare fraud and duplicate records. He breaks down how relying on basic passwords leaves health systems vulnerable and explains how verifiable human liveness completely changes the equation. You will learn why keeping biometric data out of centralized databases protects patients and how dual verification (different than two-factor authentication) at the point of care can stop phantom claims permanently.🔔 Subscribe for more great interviews with Health IT leaders. Learn more about FaceTec at https://www.facetec.com Find more great health IT content at https://www.healthcareittoday.com/

Feed bad data into an artificial intelligence model and it will confidently lie to you. AI is a pattern matcher with zero intuition. It will simply scale your existing data mistakes at a terrifying speed. Proper data governance is the only way to prevent this.Healthcare IT Today sat down with James Kirtley, Senior Software Engineer, and Julie Lamoureux, Senior Healthcare Consultant, from Dimensional Insight. They break down the messy realities of hospital consolidation and the hidden friction of dirty data . You will learn how establishing clear data rules ends executive arguments over conflicting spreadsheets . This approach builds internal trust and acts as a fast track to better leadership decisions .🔔 Subscribe for more great interviews with Health IT leaders. Learn more about Dimensional Insight at https://www.dimins.com/ Find more great health IT content at https://www.healthcareittoday.com/