Lightbulb Moments | Featuring Ronan Perceval

This episode of Lightbulb Moments takes a practical look at how AI is showing up inside the salon business, beyond the hype.Host Tom Kuhn sits down with Ronan Perceval, founder and CEO of Phorest Software, for a real-world conversation on technology, growth, and the future of work in the beauty industry.They break down three powerful AI tools transforming salon operations:Front Desk AI to reduce friction and improve client communicationCheat Sheet to instantly prepare stylists with client insightsReporting AI to turn data into clear, actionable answersBeyond the tools, the conversation explores how AI fits alongside people and systems—and why human connection remains at the core of great salons. They also unpack the real story behind tech layoffs and what AI actually means for salon teams.Plus, Tom connects it all to Qnity’s upcoming 17% Growth Challenge, showing how these tools can drive real results in revenue and performance