💅 Master the Client Experience
Episode 18 of the iwish podcast, hosted by David Valenzuela, titled "💅 Master the Client Experience" was published on April 26, 2024 and runs 72 minutes.
April 26, 2024 ·72m · iwish
Summary
Jill Jodar, LE shares her journey in the esthetics industry, from studying communicative disorders to becoming an esthetician. She discusses her experiences in beauty school and the importance of ongoing education. Jill talks about working in various salons and spas before eventually opening her own skincare studio. She specializes in treating adult acne and emphasizes the importance of understanding the skin's microbiome. Jill also praises the education and products provided by Wish. In this part of the conversation, David and Jill discuss the importance of education and research in the aesthetic industry. They emphasize the need for estheticians to form their own opinions based on peer-reviewed data and stay updated with the latest information. They also talk about the essential tips for running a profitable spa business, including client management, setting boundaries, and having clear policies. Jill introduces her upcoming book, ‘Skinthesis,’ which focuses on mastering client experience and management for estheticians. They also touch on the impact of lifestyle factors on skin health. In this final part of the conversation, Jill discusses the challenges of educating clients about the interconnectedness of skincare and overall health. She cautions against relying on quick fixes and DIY treatments that may not be effective. They also discuss the impact of social media on skincare trends and the importance of touch and human connection in the industry. Jill shares her hopes for the future of esthetics, including being seen as a valuable resource and the return to genuine connection with clients. http://www.synthesiscx.com https://jjodar.com/home.html https://wishskinhealth.com
Episode Description
Jill Jodar, LE shares her journey in the esthetics industry, from studying communicative disorders to becoming an esthetician. She discusses her experiences in beauty school and the importance of ongoing education. Jill talks about working in various salons and spas before eventually opening her own skincare studio. She specializes in treating adult acne and emphasizes the importance of understanding the skin's microbiome. Jill also praises the education and products provided by Wish. In this part of the conversation, David and Jill discuss the importance of education and research in the aesthetic industry. They emphasize the need for estheticians to form their own opinions based on peer-reviewed data and stay updated with the latest information. They also talk about the essential tips for running a profitable spa business, including client management, setting boundaries, and having clear policies. Jill introduces her upcoming book, ‘Skinthesis,’ which focuses on mastering client experience and management for estheticians. They also touch on the impact of lifestyle factors on skin health. In this final part of the conversation, Jill discusses the challenges of educating clients about the interconnectedness of skincare and overall health. She cautions against relying on quick fixes and DIY treatments that may not be effective. They also discuss the impact of social media on skincare trends and the importance of touch and human connection in the industry. Jill shares her hopes for the future of esthetics, including being seen as a valuable resource and the return to genuine connection with clients. http://www.synthesiscx.com
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