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Quality: Toyota vs GM ... everybody's a loser now

EPISODE · Mar 31, 2010 · 1H 1M

Quality: Toyota vs GM ... everybody's a loser now

from Tokyo snarkCast · host Taro Tokyo

Check out this podcast of "This American Life" on National Public Radio of how Toyota showed GM how to make a quality car in the US, created a car plant named NUMMI and how GM's management (through interviews with former GM workers) systematically failed to learn the lesson Toyota was trying to teach them until it was too late.... ...and ironically, how Toyota learned from GM how to make defective cars...more...

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Quality: Toyota vs GM ... everybody's a loser now

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